Week 7: Phint Product Knowledge Quiz
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There is a $________ Delivery & Handling fee plus tax for the Directv equipment.
Week 7: PHINT Product Knowledge Quiz assesses knowledge on various telecommunications products and services, including package bundling, pricing, and technical capabilities like recording shows on the Genie. It's designed for enhancing customer service and sales skills.
Quiz Preview
- 2.
True/FalseDTV bundles with CenturyLink?
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True
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False
Correct Answer
A. TrueExplanation
The statement suggests that CenturyLink offers DTV bundles, indicating that customers can purchase television services along with their internet and phone services from CenturyLink.Rate this question:
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- 3.
What website should you go to view PRISM channel line ups?
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WWW.SEEPRISMTV.COM
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WWW.Centurylink.com
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Www.askyourcoach.com
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Www.directv.com
Correct Answer
A. WWW.SEEPRISMTV.COMExplanation
To view PRISM channel line ups, you should go to the website www.seeprismtv.com.Rate this question:
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- 4.
What phone package on QWEST do you need to bundle with internet to get the 3 year-price guarantee ?
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CenturyLink Home Phone
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CenturyLink Home Phone Plus
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CenturyLink Home Phone Unlimited
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CenturyLink Home Phone Premium
Correct Answer
A. CenturyLink Home Phone UnlimitedExplanation
To get the 3 year-price guarantee on QWEST, you need to bundle your internet with the CenturyLink Home Phone Unlimited package. This package offers unlimited calling and is likely the best option for those who want a long-term price guarantee.Rate this question:
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- 5.
What is the lowest package you can get NFL SUNDAY TICKET MAX for free for first year?
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Basic
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Choice
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Choice Extra
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Ultimate
Correct Answer
A. ChoiceExplanation
The lowest package you can get NFL SUNDAY TICKET MAX for free for the first year is Choice.Rate this question:
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- 6.
True/False: Shipping of the modem/router is $19.95.
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True
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False
Correct Answer
A. FalseExplanation
The statement is false because the shipping cost for the modem/router is not $19.95.Rate this question:
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- 7.
True/FalseA professional install for Prism TV is free.
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True
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False
Correct Answer
A. TrueExplanation
The explanation for the given correct answer, which is True, is that a professional install for Prism TV is indeed free. This means that customers who opt for Prism TV services do not have to pay any additional fees for the installation process. The company provides professional technicians who will set up the TV service at no cost to the customer.Rate this question:
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- 8.
Mode/Router costs how much to lease on CenturyLink?
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$6.99
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$7.99
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$8.99
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$9.99
Correct Answer
A. $8.99Explanation
The correct answer is $8.99. This is the cost to lease a Mode/Router on CenturyLink.Rate this question:
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- 9.
How many shows can you record at once on the Genie ?
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5
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4
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3
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2
Correct Answer
A. 5Explanation
The Genie allows users to record up to 5 shows at once. This means that users can simultaneously record multiple shows without any limitations, providing them with a greater flexibility and convenience in managing their TV viewing and recording preferences.Rate this question:
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- 10.
True/False: CenturyLink offers a 30 day satisfaction guarantee?
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False
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True
Correct Answer
A. TrueExplanation
CenturyLink offers a 30-day satisfaction guarantee. This means that if a customer is not satisfied with the service within the first 30 days, they can cancel and receive a refund. This guarantee demonstrates CenturyLink's commitment to providing quality service and ensuring customer satisfaction.Rate this question:
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- 11.
Check all that apply: Name all of the Prism packages we sell.
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Prism choice
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Prism complete
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Prism preferred
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Prism premium
Correct Answer(s)
A. Prism complete
A. Prism preferred
A. Prism premiumExplanation
The correct answer includes the packages that are sold under the Prism brand. These packages are Prism complete, Prism preferred, and Prism premium.Rate this question:
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- 12.
Modem/ Router costs how much per month on QWEST to lease?
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$6.99
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$7.99
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$8.99
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$9.99
Correct Answer
A. $7.99Explanation
The monthly cost to lease a modem/router on QWEST is $7.99.Rate this question:
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- 13.
How many shows can you record at one on the HD DVR ?
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5
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4
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3
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2
Correct Answer
A. 2Explanation
The correct answer is 2. This suggests that the HD DVR can record a maximum of two shows simultaneously.Rate this question:
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- 14.
Check all that apply: What are features to Prism TV?
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Prism on the go
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Premium channels included with Prism Premium
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Multi-View 4 shows in 1 screen
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Prism TV whole home DVR
Correct Answer(s)
A. Prism on the go
A. Premium channels included with Prism Premium
A. Multi-View 4 shows in 1 screen
A. Prism TV whole home DVRExplanation
The features of Prism TV include Prism on the go, which allows users to access their TV content from anywhere, Premium channels included with Prism Premium, which offers additional channels for subscribers, Multi-View 4 shows in 1 screen, which allows users to watch multiple shows simultaneously on one screen, and Prism TV whole home DVR, which enables users to record and store their favorite shows and movies.Rate this question:
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- 15.
Check all that apply: List three advantages of @ease.
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Desktop Security: Norton Anti-Virus & PC Support
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Free tech visit at home
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Online backup of photos, files
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PC tuneup
Correct Answer(s)
A. Desktop Security: Norton Anti-Virus & PC Support
A. Online backup of photos, files
A. PC tuneupExplanation
The @ease service offers three advantages: desktop security with Norton Anti-Virus & PC Support, online backup of photos and files, and PC tuneup. These features provide protection against viruses and malware, the ability to securely store and access important files and photos, and the optimization of PC performance.Rate this question:
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- 16.
How much is @Ease Standard out of promotion?
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$9.99
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$10.99
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$14.99
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$19.99
Correct Answer
A. $9.99Explanation
The correct answer is $9.99. This is the price of the @Ease Standard out of promotion.Rate this question:
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- 17.
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- 18.
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Quiz Review Timeline (Updated): Mar 21, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Oct 16, 2014Quiz Created by
CLEARLINK
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