Week 7: Phint Product Knowledge Quiz

Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By CLEARLINK
C
CLEARLINK
Community Contributor
Quizzes Created: 17 | Total Attempts: 4,347
| Attempts: 273
SettingsSettings
Please wait...
  • 1/16 Questions

    There is a $________ Delivery & Handling fee plus tax for the Directv equipment.

Please wait...
About This Quiz

Week 7: PHINT Product Knowledge Quiz assesses knowledge on various telecommunications products and services, including package bundling, pricing, and technical capabilities like recording shows on the Genie. It's designed for enhancing customer service and sales skills.

Week 7: Phint Product Knowledge Quiz - Quiz

Quiz Preview

  • 2. 

    True/FalseDTV bundles with CenturyLink?

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement suggests that CenturyLink offers DTV bundles, indicating that customers can purchase television services along with their internet and phone services from CenturyLink.

    Rate this question:

  • 3. 

    What website should you go to view PRISM channel line ups?

    • WWW.SEEPRISMTV.COM

    • WWW.Centurylink.com

    • Www.askyourcoach.com

    • Www.directv.com

    Correct Answer
    A. WWW.SEEPRISMTV.COM
    Explanation
    To view PRISM channel line ups, you should go to the website www.seeprismtv.com.

    Rate this question:

  • 4. 

    What phone package on QWEST do you need to bundle with internet to get the 3 year-price guarantee ?

    • CenturyLink Home Phone

    • CenturyLink Home Phone Plus

    • CenturyLink Home Phone Unlimited

    • CenturyLink Home Phone Premium

    Correct Answer
    A. CenturyLink Home Phone Unlimited
    Explanation
    To get the 3 year-price guarantee on QWEST, you need to bundle your internet with the CenturyLink Home Phone Unlimited package. This package offers unlimited calling and is likely the best option for those who want a long-term price guarantee.

    Rate this question:

  • 5. 

    What is the lowest package you can get NFL SUNDAY TICKET MAX for free for first year?

    • Basic

    • Choice

    • Choice Extra

    • Ultimate

    Correct Answer
    A. Choice
    Explanation
    The lowest package you can get NFL SUNDAY TICKET MAX for free for the first year is Choice.

    Rate this question:

  • 6. 

    True/False: Shipping of the modem/router is $19.95.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because the shipping cost for the modem/router is not $19.95.

    Rate this question:

  • 7. 

    True/FalseA professional install for Prism TV is free.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The explanation for the given correct answer, which is True, is that a professional install for Prism TV is indeed free. This means that customers who opt for Prism TV services do not have to pay any additional fees for the installation process. The company provides professional technicians who will set up the TV service at no cost to the customer.

    Rate this question:

  • 8. 

    Mode/Router costs how much to lease on CenturyLink?

    • $6.99

    • $7.99

    • $8.99

    • $9.99

    Correct Answer
    A. $8.99
    Explanation
    The correct answer is $8.99. This is the cost to lease a Mode/Router on CenturyLink.

    Rate this question:

  • 9. 

    How many shows can you record at once on the Genie ?

    • 5

    • 4

    • 3

    • 2

    Correct Answer
    A. 5
    Explanation
    The Genie allows users to record up to 5 shows at once. This means that users can simultaneously record multiple shows without any limitations, providing them with a greater flexibility and convenience in managing their TV viewing and recording preferences.

    Rate this question:

  • 10. 

    True/False:  CenturyLink offers a 30 day satisfaction guarantee?

    • False

    • True

    Correct Answer
    A. True
    Explanation
    CenturyLink offers a 30-day satisfaction guarantee. This means that if a customer is not satisfied with the service within the first 30 days, they can cancel and receive a refund. This guarantee demonstrates CenturyLink's commitment to providing quality service and ensuring customer satisfaction.

    Rate this question:

  • 11. 

    Check all that apply: Name all of the Prism packages we sell.

    • Prism choice

    • Prism complete

    • Prism preferred

    • Prism premium

    Correct Answer(s)
    A. Prism complete
    A. Prism preferred
    A. Prism premium
    Explanation
    The correct answer includes the packages that are sold under the Prism brand. These packages are Prism complete, Prism preferred, and Prism premium.

    Rate this question:

  • 12. 

    Modem/ Router costs how much per month on QWEST to lease?

    • $6.99

    • $7.99

    • $8.99

    • $9.99

    Correct Answer
    A. $7.99
    Explanation
    The monthly cost to lease a modem/router on QWEST is $7.99.

    Rate this question:

  • 13. 

    How many shows can you record at one on the HD DVR ?

    • 5

    • 4

    • 3

    • 2

    Correct Answer
    A. 2
    Explanation
    The correct answer is 2. This suggests that the HD DVR can record a maximum of two shows simultaneously.

    Rate this question:

  • 14. 

    Check all that apply: What are features to Prism TV?

    • Prism on the go

    • Premium channels included with Prism Premium

    • Multi-View 4 shows in 1 screen

    • Prism TV whole home DVR

    Correct Answer(s)
    A. Prism on the go
    A. Premium channels included with Prism Premium
    A. Multi-View 4 shows in 1 screen
    A. Prism TV whole home DVR
    Explanation
    The features of Prism TV include Prism on the go, which allows users to access their TV content from anywhere, Premium channels included with Prism Premium, which offers additional channels for subscribers, Multi-View 4 shows in 1 screen, which allows users to watch multiple shows simultaneously on one screen, and Prism TV whole home DVR, which enables users to record and store their favorite shows and movies.

    Rate this question:

  • 15. 

    Check all that apply: List three advantages of @ease. 

    • Desktop Security: Norton Anti-Virus & PC Support

    • Free tech visit at home

    • Online backup of photos, files

    • PC tuneup

    Correct Answer(s)
    A. Desktop Security: Norton Anti-Virus & PC Support
    A. Online backup of photos, files
    A. PC tuneup
    Explanation
    The @ease service offers three advantages: desktop security with Norton Anti-Virus & PC Support, online backup of photos and files, and PC tuneup. These features provide protection against viruses and malware, the ability to securely store and access important files and photos, and the optimization of PC performance.

    Rate this question:

  • 16. 

    How much is @Ease Standard out of promotion?

    • $9.99

    • $10.99

    • $14.99

    • $19.99

    Correct Answer
    A. $9.99
    Explanation
    The correct answer is $9.99. This is the price of the @Ease Standard out of promotion.

    Rate this question:

  • 17. 

    Write text here

  • 18. 

    Write text here

Quiz Review Timeline (Updated): Mar 21, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 16, 2014
    Quiz Created by
    CLEARLINK

Related Topics

Back to Top Back to top
Advertisement
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.