Jour 298: Chapter 6 Questions! Quiz

16 Questions | Total Attempts: 22

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Jour 298: Chapter 6 Questions! Quiz

Are you familiar with Jour 298, and would you be interested in taking this quiz? People with trait anxiety tend to experience significant worry daily. This type of anxiety involves what the person perceives as a potential threat. Situational anxiety is a kind of anxiety that occurs in response to a specific situation. It is considered quite common and extremely normal. If you want to see how much you know, complete this quiz.


Questions and Answers
  • 1. 
    Dave Carroll posted “United Breaks Guitars” on YouTube and within six days more than ____viewers had listened to the video.
    • A. 

      1 Million

    • B. 

      400,000

    • C. 

      2.4 Million

    • D. 

      1.8 Million

  • 2. 
    Which of the following statements is not true about people who experience a high level of communication anxiety? 
    • A. 

      They are perceived as less competent.

    • B. 

      They are less likely to be offered an interview.

    • C. 

      Their status and pay is no different than that of less anxious people.

    • D. 

      They experience less job satisfaction.

  • 3. 
    Which of the following statements is true of trait anxiety?
    • A. 

      Basically, all speakers experience trait anxiety.

    • B. 

      Careful preparation and practice is a successful method of managing trait anxiety.

    • C. 

      Trait anxiety is easier than other types of anxiety to overcome.

    • D. 

      Positive imagery is a successful method of managing trait anxiety.

  • 4. 
    When giving instructions, the text recommends using an acronym such as:
    • A. 

      The North Atlantic Treaty Organization as NATO.

    • B. 

      The first step..., the second step..., and so on.

    • C. 

      That today's task is identical to yesterday's task except for one additional step.

    • D. 

      the letters used to represent each comer of a square.

    • E. 

      All of the above.

  • 5. 
    Which of the following is the best way to control situational anxiety?
    • A. 

      Mentally think through your speech on the way to the room where you will give it.

    • B. 

      Pretend that the anxiety does not exist.

    • C. 

      Discreetly partake of a small portion of vodka or rum.

    • D. 

      Prepare and practice your presentation carefully.

  • 6. 
    Although all of the following are important, which one should be the first step when giving instructions? 
    • A. 

      Begin with simple, easy-to-understand words.

    • B. 

      Begin with simple comparisons.

    • C. 

      Begin with an overall picture.

    • D. 

      Begin with specific explanations.

  • 7. 
    Which of the following is NOT true about videoconferences? 
    • A. 

      Videoconferencing results in the show of less emotion and less conflict during meetings.

    • B. 

      Status differences are less noticeable in a videoconference.

    • C. 

      Videoconferences cause a high level of participant anxiety.

    • D. 

      Videoconference meetings are shorter than face-to-face meetings.

  • 8. 
    Which of the following is NOT true about email? 
    • A. 

      Email messages are not private.

    • B. 

      Email messages do not require careful choice of words.

    • C. 

      Email messages may live for up to 5 years in someone's computer memory.

    • D. 

      Email enhances creativity.

  • 9. 
    The following are valid reasons for a company to develop a blog except:
    • A. 

      Blogs are better than one-way communication.

    • B. 

      Blogs are a way to provide information about new products and ideas.

    • C. 

      Blogs are currently viewed as a major marketing tool by many Fortune 500 companies.

    • D. 

      Blogs help companies to deal with “blog swarm” by affording quick responses.

  • 10. 
    Systematic desensitization involves: 
    • A. 

      Learning to relax using deep muscle relaxation and breathing.

    • B. 

      Identifying irrational self-talk that produces speaker anxiety.

    • C. 

      Developing alternative coping statements.

    • D. 

      Identifying reasonable speaking goals.

  • 11. 
    The reasonable person rule is used in courts in determining:
    • A. 

      Unlawful interview questions.

    • B. 

      Sexual harassment cases.

    • C. 

      Plagiarism cases.

    • D. 

      Free speech on blogs.

  • 12. 
    Which of the following is NOT a circumstance of sexual harassment occur?
    • A. 

      The victim must be of the opposite sex.

    • B. 

      The harasser’s conduct must be unwelcome.

    • C. 

      Unlawful sexual harassment may occur without economic injury.

    • D. 

      The harasser can be the victim’s co-worker.

  • 13. 
    In response to a query about Sharon, her manager replied with an email stating, “Sharon is a good employee.” He meant this as a positive endorsement of Sharon, but the inquirer decoded “good” to mean that Sharon was just a mediocre employee. In this instance:
    • A. 

      Quid pro quo has occurred.

    • B. 

      The manager used the wrong sensory channel to convey the message.

    • C. 

      Cognitive structuring has occurred.

    • D. 

      Bypassing has occurred.

  • 14. 
    When giving instructions, one should remember to:
    • A. 

      Avoid repetition.

    • B. 

      Use jargon and technical terms to make the instructions clear.

    • C. 

      Use a minimum number of words

    • D. 

      All of the above.

  • 15. 
    Which of the following is an anxiety reduction technique?
    • A. 

      Skills training

    • B. 

      Systematic sensitization

    • C. 

      Affective restructuring

    • D. 

      Positive visualization

  • 16. 
    Which of the following is NOT an advantage of using Instant Messaging?
    • A. 

      Increased access to information

    • B. 

      Access to detailed records

    • C. 

      Avoiding playing phone tag

    • D. 

      Communicating with several people at once

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