Jour 298: Chapter 6 Questions! Quiz

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  • 1/16 Questions

    Which of the following is the best way to control situational anxiety?

    • Mentally think through your speech on the way to the room where you will give it.
    • Pretend that the anxiety does not exist.
    • Discreetly partake of a small portion of vodka or rum.
    • Prepare and practice your presentation carefully.
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About This Quiz

Are you familiar with Jour 298, and would you be interested in taking this quiz? People with trait anxiety tend to experience significant worry daily. This type of anxiety involves what the person perceives as a potential threat. Situational anxiety is a kind of anxiety that occurs in response to a specific situation. It is considered quite common and extremely normal. If you want to see how much you know, complete this quiz.

Jour 298: Chapter 6 Questions! Quiz - Quiz

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  • 2. 

    Systematic desensitization involves: 

    • Learning to relax using deep muscle relaxation and breathing.

    • Identifying irrational self-talk that produces speaker anxiety.

    • Developing alternative coping statements.

    • Identifying reasonable speaking goals.

    Correct Answer
    A. Learning to relax using deep muscle relaxation and breathing.
    Explanation
    Systematic desensitization is a therapeutic technique used to treat phobias and anxiety disorders. It involves gradually exposing the individual to the feared object or situation in a controlled and relaxed state. By learning to relax using deep muscle relaxation and breathing techniques, the individual can reduce their anxiety response and become desensitized to the feared stimulus. This allows them to gradually overcome their fear and anxiety.

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  • 3. 

    In response to a query about Sharon, her manager replied with an email stating, “Sharon is a good employee.” He meant this as a positive endorsement of Sharon, but the inquirer decoded “good” to mean that Sharon was just a mediocre employee. In this instance:

    • Quid pro quo has occurred.

    • The manager used the wrong sensory channel to convey the message.

    • Cognitive structuring has occurred.

    • Bypassing has occurred.

    Correct Answer
    A. Bypassing has occurred.
    Explanation
    In this instance, bypassing has occurred. Bypassing refers to a communication problem where the sender and receiver of a message have different interpretations or understandings of the message. In this case, the manager intended to convey a positive endorsement of Sharon by stating she is a "good" employee. However, the inquirer interpreted "good" to mean mediocre. This misinterpretation indicates that bypassing has occurred, as the intended meaning of the message was not accurately conveyed to the receiver.

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  • 4. 

    Although all of the following are important, which one should be the first step when giving instructions? 

    • Begin with simple, easy-to-understand words.

    • Begin with simple comparisons.

    • Begin with an overall picture.

    • Begin with specific explanations.

    Correct Answer
    A. Begin with an overall picture.
    Explanation
    When giving instructions, it is important to begin with an overall picture. This allows the person receiving the instructions to have a clear understanding of the task at hand and how it fits into the larger context. Starting with an overall picture provides a framework for understanding and helps to create a sense of direction. It also helps to establish the purpose and importance of the instructions, making it easier for the person to follow along and retain the information. By starting with an overall picture, it sets the stage for the subsequent specific explanations and makes the instructions more effective.

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  • 5. 

    Dave Carroll posted “United Breaks Guitars” on YouTube and within six days more than ____viewers had listened to the video.

    • 1 Million

    • 400,000

    • 2.4 Million

    • 1.8 Million

    Correct Answer
    A. 2.4 Million
    Explanation
    Dave Carroll posted "United Breaks Guitars" on YouTube and within six days more than 2.4 million viewers had listened to the video.

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  • 6. 

    Which of the following statements is not true about people who experience a high level of communication anxiety? 

    • They are perceived as less competent.

    • They are less likely to be offered an interview.

    • Their status and pay is no different than that of less anxious people.

    • They experience less job satisfaction.

    Correct Answer
    A. Their status and pay is no different than that of less anxious people.
    Explanation
    People who experience a high level of communication anxiety are often perceived as less competent, less likely to be offered an interview, and experience less job satisfaction. However, their status and pay is not necessarily different from that of less anxious people. This means that even though they may face challenges in communication, it does not necessarily impact their professional status or salary.

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  • 7. 

    Which of the following statements is true of trait anxiety?

    • Basically, all speakers experience trait anxiety.

    • Careful preparation and practice is a successful method of managing trait anxiety.

    • Trait anxiety is easier than other types of anxiety to overcome.

    • Positive imagery is a successful method of managing trait anxiety.

    Correct Answer
    A. Positive imagery is a successful method of managing trait anxiety.
    Explanation
    Trait anxiety refers to a relatively stable tendency to experience anxiety in various situations. The statement that positive imagery is a successful method of managing trait anxiety suggests that using positive mental images can help individuals with trait anxiety cope with and reduce their anxiety levels. This implies that individuals with trait anxiety can benefit from using positive imagery techniques to manage and alleviate their anxiety symptoms.

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  • 8. 

    Which of the following is NOT true about email? 

    • Email messages are not private.

    • Email messages do not require careful choice of words.

    • Email messages may live for up to 5 years in someone's computer memory.

    • Email enhances creativity.

    Correct Answer
    A. Email messages do not require careful choice of words.
    Explanation
    Email messages do not require careful choice of words because email communication is often seen as more informal and less formal than other forms of written communication. Unlike formal letters or reports, email messages are often written quickly and without extensive editing. However, it is important to note that while email messages may not require the same level of formality, it is still important to choose words carefully to ensure clear and effective communication.

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  • 9. 

    The following are valid reasons for a company to develop a blog except:

    • Blogs are better than one-way communication.

    • Blogs are a way to provide information about new products and ideas.

    • Blogs are currently viewed as a major marketing tool by many Fortune 500 companies.

    • Blogs help companies to deal with “blog swarm” by affording quick responses.

    Correct Answer
    A. Blogs are currently viewed as a major marketing tool by many Fortune 500 companies.
  • 10. 

    The reasonable person rule is used in courts in determining:

    • Unlawful interview questions.

    • Sexual harassment cases.

    • Plagiarism cases.

    • Free speech on blogs.

    Correct Answer
    A. Sexual harassment cases.
    Explanation
    The reasonable person rule is used in courts in determining sexual harassment cases. This rule assesses whether a reasonable person in the same circumstances would find the behavior in question to be offensive or create a hostile work environment. It helps to establish the standard of behavior that is expected in the workplace and whether the alleged conduct meets that standard. By applying this rule, the court can objectively evaluate the actions of the accused party and determine if they constitute sexual harassment.

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  • 11. 

    Which of the following is NOT a circumstance of sexual harassment occur?

    • The victim must be of the opposite sex.

    • The harasser’s conduct must be unwelcome.

    • Unlawful sexual harassment may occur without economic injury.

    • The harasser can be the victim’s co-worker.

    Correct Answer
    A. The victim must be of the opposite sex.
    Explanation
    The given statement states that the victim must be of the opposite sex, which is incorrect. Sexual harassment can occur regardless of the gender of the victim. It can happen to individuals of any gender, whether they are of the same or opposite sex as the harasser. Therefore, this statement does not accurately represent a circumstance of sexual harassment.

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  • 12. 

    When giving instructions, the text recommends using an acronym such as:

    • The North Atlantic Treaty Organization as NATO.

    • The first step..., the second step..., and so on.

    • That today's task is identical to yesterday's task except for one additional step.

    • the letters used to represent each comer of a square.

    • All of the above.

    Correct Answer
    A. The North Atlantic Treaty Organization as NATO.
    Explanation
    The text recommends using an acronym such as the North Atlantic Treaty Organization as NATO when giving instructions. This is because using acronyms can make instructions easier to understand and remember. By using acronyms, complex or lengthy names can be simplified and easily referenced throughout the instructions. This can help to improve clarity and efficiency in communication, making it easier for the recipient of the instructions to follow them accurately.

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  • 13. 

    Which of the following is NOT true about videoconferences? 

    • Videoconferencing results in the show of less emotion and less conflict during meetings.

    • Status differences are less noticeable in a videoconference.

    • Videoconferences cause a high level of participant anxiety.

    • Videoconference meetings are shorter than face-to-face meetings.

    Correct Answer
    A. Videoconferences cause a high level of participant anxiety.
    Explanation
    Videoconferences cause a high level of participant anxiety. This statement is not true because videoconferences actually tend to cause less anxiety compared to face-to-face meetings. The physical distance and virtual nature of videoconferences can create a more comfortable and relaxed environment for participants, reducing anxiety levels.

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  • 14. 

    Which of the following is NOT an advantage of using Instant Messaging?

    • Increased access to information

    • Access to detailed records

    • Avoiding playing phone tag

    • Communicating with several people at once

    Correct Answer
    A. Access to detailed records
    Explanation
    Access to detailed records is not an advantage of using Instant Messaging. Instant Messaging is a real-time communication tool that allows users to send and receive messages instantly. While it provides increased access to information, the ability to communicate with several people at once, and avoids playing phone tag, it does not typically provide a feature for recording and storing detailed records of conversations.

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  • 15. 

    Which of the following is an anxiety reduction technique?

    • Skills training

    • Systematic sensitization

    • Affective restructuring

    • Positive visualization

    Correct Answer
    A. Skills training
    Explanation
    Skills training is an anxiety reduction technique because it focuses on teaching individuals specific skills to cope with and manage their anxiety. This can include techniques such as deep breathing, relaxation exercises, and problem-solving strategies. By learning and practicing these skills, individuals can gain a sense of control over their anxiety and reduce its impact on their daily lives.

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  • 16. 

    When giving instructions, one should remember to:

    • Avoid repetition.

    • Use jargon and technical terms to make the instructions clear.

    • Use a minimum number of words

    • All of the above.

    Correct Answer
    A. Use a minimum number of words
    Explanation
    When giving instructions, it is important to use a minimum number of words. This ensures that the instructions are concise and easy to understand. Using too many words can lead to confusion and make it difficult for the recipient to follow the instructions accurately. By using a minimum number of words, the instructions are more likely to be clear and effective.

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  • Current Version
  • Mar 19, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Sep 30, 2014
    Quiz Created by
    Patrickamy10
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