Module 4: OnTrac Rate Increase - 2014
Module 9: Understanding the Competition
Module 7: The Selling Process: Negotiating
Module 11: Networking
A) $12.95
B) $13.25
C) $13.95
D) None of the above
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A) $27.00
B) $29.00
C) $32.00
D) None of the above
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A) the same as hundredweight rates
B) by zoning
C) did not change from 2013 rates
D) None of the above
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A) Did not change and matches UPS chart
B) Did not change and mactches FedEx chart
C) Changed but does not match FedEx nor UPS chart
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A) had no change
B) is 194
C) is 200
D) a and b
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A) was changed to match UPS and FedEx
B) had no change
C) was eliminated. OnTrac no longer charges for a scheduled weekly pick up fee.
D) None of the above.
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A) Ground
B) Domestic Air
C) International Parcels
D) All of the above
E) a and b only
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A) 4.9 % for its ground category.
B) FedEx did not have a rate increase 2014
C) FedEx had a rate increase for international parcels only
D) None of the above
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A) not be affected and reamin as in 2013
B) increase by 7 percent
C) decrease by 7 percent
D) None of the above
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A) account for most of the carrier's volume density.
B) were not affected by the rate increase
C) account for less of the carrier's volume density.
D) None of the above
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A) an essenstial aspect when negotiating and attaining a competitive agreement.
B) makes no difference when negotiating and attaining a competitive agreement.
C) is too confusing and should be avoided.
D) None of the above.
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A) 1.41% over shippers who have not waived their right to file for service failure claims.
B) % over shippers who ship more than $10,000 per month in shipments.
C) 0%. Package delivery is not affected by the waiver on guaranteed service refunds.
D) None of the above
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A) maintaining relationships with current customers
B) meeting new prospects
D) getting referrals to new prequalified prospects
E) All of the above
F) a and b only
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A) shipping volume
B) spend
C) sevice levels
D) All of the above
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A) how much they are spending and saving on their parcel shipping.
B) that terms are ever changing and often misleading.
C) that terms are always in favor of the carrier.
D) All of the above.
E) a and b only
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A) receiving referrals to other departments
B) word-of-mouth publicity
C) creating ambassadors who will recommend you and connect you with potential prospects
D) All of the above
E) b and c only
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A) had a change to match UPS
B) had no change
C) is 194
E) both b and c
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