This is the ultimate quiz on customer service conversation skills! When it comes to selling security packages to prospective clients, you should ensure that you use the right words or else loose a prospective client. The quiz below will help you up your skills when you give a call to a prospective client. Do give it a shot and all the best!
Guns are a great form of protection from break-ins and theft, but they cannot protect against fire and carbon monoxide.
I understand, some people feel they can’t afford another monthly bill, once they understand they will receive up to a 20% discount on their homeowner’s insurance, they can generally see how that savings will more than cover the cost of the monitoring
We work with the nation’s leading home security companies and they provide us with reports so we can reach out to customers like you and offer them protection.
I apologize for the call, this must have been an error and I will place you on the do not call list. Thank you and have a good day.
Rate this question:
Guns are a great form of protection from break-ins and theft, but they cannot protect against fire and carbon monoxide.
I understand, some people feel they can’t afford another monthly bill, once they understand they will receive up to a 20% discount on their homeowner’s insurance, they can generally see how that savings will more than cover the cost of the monitoring
We work with the nation’s leading home security companies and they provide us with reports so we can reach out to customers like you and offer them protection.
I apologize for the call, this must have been an error and I will place you on the do not call list. Thank you and have a good day.
Rate this question:
Guns are a great form of protection from break-ins and theft, but they cannot protect against fire and carbon monoxide.
I understand, some people feel they can’t afford another monthly bill, once they understand they will receive up to a 20% discount on their homeowner’s insurance, they can generally see how that savings will more than cover the cost of the monitoring
We work with the nation’s leading home security companies and they provide us with reports so we can reach out to customers like you and offer them protection.
I apologize for the call, this must have been an error and I will place you on the do not call list. Thank you and have a good day.
Rate this question:
Hello this is (agent name) and I have (customer name) on the line. The lead id is (lead id number), thank you. Have a great day.
This is (customer name). Thanks.
Hey agent, how's it going? Are you having a good shift? Ok, well I have (customer) on the line. See ya!
I apologize for the call, this must have been an error and I will place you on the do not call list. Thank you and have a good day.
Rate this question:
Rate this question:
Rate this question:
Guns are a great form of protection from break-ins and theft, but they cannot protect against fire and carbon monoxide.
I understand, some people feel they can’t afford another monthly bill, once they understand they will receive up to a 20% discount on their homeowner’s insurance, they can generally see how that savings will more than cover the cost of the monitoring
We work with the nation’s leading home security companies and they provide us with reports so we can reach out to customers like you and offer them protection.
I apologize for the call, this must have been an error and I will place you on the do not call list. Thank you and have a good day.
This is ____ with Home Security Services. Are you interested in protecting your home with a free security system?
Thank you for calling Home Security Services. This is ____. How are you today?
Do you own your home or do you rent?
Welcome to Home Security Services. This is _____. How are you today?
Rate this question:
It's really inexpensive! I can get you information in just a minute.
We work with different data sources and referral companies who passed your information along to us.
That is a great question to ask your specialist, which I can go ahead and get an answer for you in just a minute.
This promotion is only available over the phone.
There is no catch, the system and installation are absolutely free. I just need to ask some simple questions to make sure you qualify for the promotion.
Are you living in it now?
Are you the only owner, or do you share the home?
How long have you been living there?
Are you currently paying a mortgage on that property?
Rate this question:
True
False
Rate this question:
It's really inexpensive! I can get you information in just a minute.
We work with different data sources and referral companies who passed your information along to us.
That is a great question to ask your specialist, which I can go ahead and get an answer for you in just a minute.
This promotion is only available over the phone.
There is no catch, the system and installation are absolutely free. I just need to ask some simple questions to make sure you qualify for the promotion.
Rate this question:
True
False
Rate this question:
I rent to own
I own my home
I am purchasing my home
I have a land contract
Yes
Rate this question:
Quiz Review Timeline (Updated): Aug 24, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Serving only quality products and excellent courtesy.
Remember to read each question and answer carefully. Take note of the feedback after each question.
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