Communication Skills Test For Beginners
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Communication - This one word is of great importance in our lives. To communicate well is a tough skill to master, but good communication skills can help you reach heights in your professional and personal life. Take this communication skills test for beginners and test your communication skills.
- 1.What is meant by the statement "each agency has a protocol for Homemaker/ Home Health Aides to communicate with their Supervisor"?
- 2.Exchanging information with others is called ______________.
- 3.Standing close to a client and holding their hand while they are sad is a form of _________________.
- 4.Three factors which show non-verbal communication are _________________, ___________________, and _________________.
- 5.Being tactful means to:
- A.
Be honest
- B.
Do the right thing at the right time
- C.
Say the right thing at the right time
- D.
Both b and c
- 6.Being able to take constructive criticism means to:
- A.
Not feel bad when others are rude to you.
- B.
Be able to let others point out your weaknesses and then you discuss ways to improve.
- C.
Listen to another person's comments about your work and then share your feeling about that other person.
- D.
Take comments made about your work without discussing them.
- 7.Ways not to get involved in family affairs include:
- A.
Never taking sides in a family quarrel.
- B.
Telling the family how a situation should be handled instead of letting them worry over it.
- C.
Telling other relatives what a family member said so they can help.
- D.
Tell them to discuss family problems after you leave.
- 8.When the client is talking , you need to be a good _________.
- 9.Which of these factors affect verbal communication?
- A.
Speed
- B.
Tone
- C.
Choice Of Words
- D.
All of the above
- 10.Which of these factors affect written communication
- A.
Neatness
- B.
Spelling
- C.
Mood
- D.
A and B
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