To help co-workers and have fun while doing it.
To take charge and get the direction of the group going.
To know what is expected of me for the day by looking at how I did yesterday and plan for improvements.
To feel that my team can rely on me for walk ups and answering as many questions as possible.
No time for the Daily, let's answer some calls!
See on my team who might need some help and encourage them to see what they might need from me.
See what lines did poorly yesterday and look to make sure we don't have issues again today.
Look at the math of the numbers and determine if its accurate and figure out what my scores need to be today to help out.
Tell them I disagree and why.
Reply with a joke to lighten the mood
Ask for more information on how they got that.
Nod and say nothing, just take it in.
There's 20 of them, everyone take 5 and split up.
Who are these guys, where do you think they came from?
Hmmm, interesting, I haven't heard of this before. Let's look into it.
This call is huge, I should be fine to run through this, I can look it up and find the answer fast.
Let's grab some others on the team to look at this and find a solution.
Ummmm, I think you dialed the wrong extension, let me transfer you.
Find a group I'm most familiar with and cling towards them.
Seek a good vantage point to observe and take in what's going on.
Meet with and talk to as many people as possible.
Find those there that I want to talk with to help get me ahead.
Doing, driving, and accomplishing
Patient, kind, and helpful.
Logical, factual, and correct.
Friendly, fun, and persuasive.
How does it affect me?
Is there a good reason behind it?
What will it do to results and speed?
How does it affect everyone involved?
Plan your work and work your plan.
How would you like for me to do this?
Who will do this with me? Is there anyone to talk with while I work?
Get it done. What's next?