Chicago Taxi Aug.2013 - Rules & Regulation
Rules & Regulation questions from the final exam.
- 1.A driver may negotiate a fare or flat rate lower than the metered rate before beginning a trip, but what would be the requirement ?
- A.
The trip must be estimated to exceed 10 miles and use the meter
- B.
The trip must be within the city limits
- C.
The trip must be estimated to exceed 5 miles and the meter is used
- D.
The trip is estimated to be less than 5 miles and the meter is not used
- E.
None of the above
- 2.What is the meter rate for a fare from Midway Airport to Oak Brook ?
- A.
Straight meter
- B.
Meter and a half
- C.
Double meter
- D.
Straight meter to the city limits, then meter and a half
- E.
None of the above
- 3.A driver found guilty to have refused a fare on the grounds that he/she did not know how to reach the passenger’s destination, the driver , for the first offence …
- A.
May be fined
- B.
May re-take the Public Chauffeur Training Course
- C.
May be suspended
- D.
May retake the licensing exam
- E.
1 & 2 and 3 are correct
- 4.At the airports, what is the shared ride waiting period ?
- A.
5 minutes
- B.
10 minutes
- C.
15 minutes
- D.
Until you have at least 3 passengers
- E.
None of the above
- 5.At the discretion of the Commissioner, an applicant may be denied renewal of a chauffeur license if the applicant has within the twelve months preceding his/her renewal application date, received _______ or more complaints and/or citation of abusive behavior and/or unsafe driving.
- A.
One
- B.
Two
- C.
Three
- D.
Four
- E.
Five
- 6.Gus is a new driver and has only driven for a short time. Some of the old-timers tell him that he should “steer” customers to location that pay the driver $5.00 per customer brought to the business. What should he do ?
- A.
Gus should do it because time are tough and he needs the money
- B.
It’s OK as long as it is a type of business that the customers are looking for and they don’t complain
- C.
He should not do it because City of Chicago says no, soliciting patronage is not permitted
- D.
Answers 1 & 2 are correct
- E.
None of the answers are correct
- 7.You have leased a taxi equipped with a two way radio. You discover that the radio is not functioning . What should you do ?
- A.
Take the taxi out because you need to make money for the lease
- B.
Call the cab company and tell that you are going to use your cell phone for communication
- C.
Return the cab right away
- D.
Only use the cab for fares to or from the airports
- E.
None of the above
- 8.Which of the following do not have designated boundaries or zones ?
- A.
Jitney service
- B.
Short trips
- C.
Group rides
- D.
Short trip and jitney service
- E.
None of the above
- 9.Public chauffeur shall activate the meter whenever the vehicle is engaged for hire. What are the exception to this rule ?
- A.
Jitney rides
- B.
Shared rides
- C.
When the customer ask for an unmetered ride
- D.
No exception
- E.
1 & 2 are correct
- 10.A chauffeur being found guilty of repeated and/or Aggravated Offence shall be subject to …
- A.
A $200.00 fine
- B.
A fine up to $750
- C.
License suspension up to 29 days
- D.
Revocation of chauffeur license
- E.
All of the above
- 11.When arriving without passenger at O’Hare International Airport , where does a taxi cab driver proceed first ?
- A.
Upper level starter gate
- B.
Lower level starter gate
- C.
Police officer directing traffic
- D.
Taxi cab staging area
- E.
Bessie Coleman Memorial Drive
- 12.A lessee can sub-lease his/her vehicle during the time period for which he/she has it leased with …
- A.
The permission of Business Affairs and Consumer Protection
- B.
The permission from the lessor
- C.
Written permission from the lessee
- D.
Written permission from the lessor and the lessee
- E.
You cannot sub-lease your vehicle
- 13.What is the southern boundary for a short trip from Midway Airport ?
- A.
79th street
- B.
95th street
- C.
87th street
- D.
103rd street
- E.
111th street
- 14.When operating a taxi cab a driver can use his cell phone …
- A.
When he/she does not have a passenger in the vehicle
- B.
Only when his/her cell phone is getting income calls
- C.
Only when he/she used a hand free device
- D.
Only when necessary
- E.
Use of a cell phone while operating a taxi is a violation of the rules
- 15.A person may not apply for, or renew a chauffeur’s license if they have been convicted of a felony or any other offense that by statue or ordinance would not allow the issuance of a license. No license will be renewed or issued if less than ________ has elapsed from the time discharge of any sentence imposed.
- A.
1 year
- B.
2 years
- C.
3 years
- D.
4 years
- E.
5 years
- 16.A taxi cab chauffeur shall take the most _______ to the passenger’s destination.
- A.
Expensive route
- B.
Scenic route
- C.
Direct route unless specifically directed by the passenger
- D.
Direct route
- E.
Likely to have less traffic
- 17.A lessee (driver) can not be required by the lessor to lease for more that a ______ period of time .
- A.
720 hours
- B.
168 hours
- C.
72 hours
- D.
40 hours
- E.
24 hours
- 18.What is the eastern boundary for a short trip from Midway Airport ?
- A.
Western Ave.
- B.
Loomis St.
- C.
Cermak Rd.
- D.
Ashland Ave.
- E.
Damen Ave.
- 19.When a passenger request a receipt for the cab fare, the chauffeur will …
- A.
Hand write a receipt on note book paper
- B.
Sign the passenger travel expense log
- C.
Give the passenger a fully completed receipt from the meter
- D.
Receipt written on the back of the cab company’s business card
- E.
What ever the passenger wants
- 20.What is the northern boundary for a short trip from Midway Airport ?
- A.
47th street
- B.
Pershing Road
- C.
31st street
- D.
Cermak Road
- E.
None of the above
- 21.Taxi cab operating at the airports must be equipped with …
- A.
GPS device
- B.
Spare tire
- C.
A device to accept credit cards
- D.
Cell phone power ports
- E.
None of the above
- 22.Regarding the requirement for servicing underserved areas, a driver must respond to request for service in these areas at least _______ during each 24 hour or less ________ period, or at least 7 times during a _________.
- A.
Twice, time, year
- B.
Twice, lunch, month
- C.
Once, lease, weekly lease
- D.
Once, day, lease
- E.
None of the above
- 23.No chauffeur can renew his/her license until he/she produces proof that they successfully completed a Public Chauffeur Continuing Education Course. This course must have been completed within the last …
- A.
5 years
- B.
4 years
- C.
3 years
- D.
2 years
- E.
Within the driver’s life time
- 24.As a professional driver from the list below what should you always incorporate into your everyday way of doing business ?
- A.
Greet and maintain eye contact with each customer as they enter the cab
- B.
Never leave from the pickup point if the customer will not give information to where the destination is
- C.
Always make sure the cab is checked for left items, at least ask the customer to check for their belongings before they exit the cab
- D.
Let the customer know that you know what you are doing, you are o professional and know the route to be taken and how much the fare will be at all time
- E.
All of the above
- 25.Natasha told a customer that she did not know where the desired destination was or how to get there. She told the passenger to take another cab. Is there a problem here ?
- A.
No, she was honest and did not activate the meter
- B.
No, as long as it did not occur during normal business days or hours
- C.
Yes, Natasha is in the area of refusal of service. Not knowing a location or how to drive there is not a reason not to serve the public
- D.
No, as long the passenger does not complain
- E.
None of the above is correct
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