Chicago Taxi Aug 2013 - Final Exam "Simulation"
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Chauffeurs must take the most _________ route to the passenger’s destination unless otherwise directed by the customer.
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Scenic
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Exciting
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Revenue generating
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Direct
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None of the above
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Try and see if you are ready for the final exam. These are question from the real final exam.
90 questions :) Good Luck !
.webp "Chicago Taxi Aug 2013 - Final Exam \"Simulation\" - Quiz")
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- 2.
Choose the items which show that a driver is interested in providing for his/her passenger’s needs
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Inquire about the passenger’s comfort in the taxi
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Make passenger feel welcome
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Make passenger feel important
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All of the above are correct
Correct Answer
A. All of the above are correctExplanation
The correct answer is "All of the above are correct." This is because all of the listed actions - inquiring about the passenger's comfort, making the passenger feel welcome, and making the passenger feel important - demonstrate that the driver is interested in providing for the passenger's needs. These actions show a level of care and consideration towards the passenger's well-being and satisfaction.Rate this question:
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- 3.
Which of the following is a customer need ?
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The need to feel welcome during the trip
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The need to feel respected during the trip
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The need to feel important during the trip
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The need to feel appreciated by the driver
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All of the above
Correct Answer
A. All of the aboveExplanation
The correct answer is "All of the above". This means that all of the mentioned options - the need to feel welcome, respected, important, and appreciated during the trip - are considered as customer needs. These needs highlight the importance of providing a positive and respectful experience for the customer during their trip.Rate this question:
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- 4.
A winning approach to customer service includes:
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The proper attitude
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The proper perspective
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Good human relation skills
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All of the above
Correct Answer
A. All of the aboveExplanation
This answer is correct because a winning approach to customer service requires all of the mentioned elements. Having the proper attitude means being positive, empathetic, and willing to help customers. The proper perspective involves understanding the customer's needs and expectations and aligning them with the company's goals. Good human relation skills are essential for building rapport, resolving conflicts, and effectively communicating with customers. Therefore, all of these elements are necessary for providing excellent customer service.Rate this question:
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- 5.
If a driver changes his address , what is required of him ?
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To give the new address to all cabbies
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Call in within the week of the move
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To appear, in person, within 72 hours at Business Affairs and Consumer Protection (formally known as Department of Consumer Services) to change the information with them
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Answers a & b are correct
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None of the above
Correct Answer
A. To appear, in person, within 72 hours at Business Affairs and Consumer Protection (formally known as Department of Consumer Services) to change the information with them -
- 6.
Driving or parking in a bike lane in Chicago when not making a turn, picking up or dropping off customers can result in a _____ fine
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$100.00
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$150.00
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$175.00
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$200.00
Correct Answer
A. $150.00Explanation
Driving or parking in a bike lane in Chicago when not making a turn, picking up or dropping off customers can result in a $150.00 fine.Rate this question:
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- 7.
The following streets are listed in order from south to north: Fullerton, Diversey, Belmont, ___________, ___________, Montrose. What two streets are missing ?
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Ashland , Damen
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Touhy, Howard
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Addison, Irving Park
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Halsted, Racine
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Washington, Lake
Correct Answer
A. Addison, Irving ParkExplanation
The question asks for the two missing streets listed in order from south to north. The given streets are Fullerton, Diversey, Belmont, and Montrose. To complete the list, the two missing streets should be between Belmont and Montrose. The correct answer, Addison and Irving Park, fits this criteria as they are both streets located between Belmont and Montrose when moving from south to north.Rate this question:
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- 8.
Regarding the passing of the eye exam, what is the minimal requirement ?
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20/20
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20/30
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20/40
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20/50
Correct Answer
A. 20/40Explanation
The minimal requirement for passing the eye exam is having a visual acuity of 20/40. This means that at a distance of 20 feet, the person can see objects that a person with normal vision can see at 40 feet. This indicates that their vision is slightly below average, but still within an acceptable range for everyday activities.Rate this question:
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- 9.
Who makes the decision on how long a driver waits for additional riders on a share ride from O’Hare ?
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The first passenger
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The airport official
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The person in the front seat
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The starter
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None of the above
Correct Answer
A. The starterExplanation
The starter is responsible for making the decision on how long a driver waits for additional riders on a share ride from O'Hare.Rate this question:
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- 10.
How far north is Chicago Ave. ?
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400
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600
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800
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1000
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1200
Correct Answer
A. 800Explanation
Chicago Ave. is located 800 units north.Rate this question:
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- 11.
When should a chauffeur activate his meter ?
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Before the passengers enter the cab
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When the passenger hails the cab
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After the cab pulls from the curb
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After the customer is seated and states his/her destination
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Non of the above
Correct Answer
A. After the customer is seated and states his/her destinationExplanation
The chauffeur should activate his meter after the customer is seated and states his/her destination. This is because the meter is used to calculate the fare based on the distance traveled and time taken to reach the destination. Activating the meter before the passengers enter the cab, when the passenger hails the cab, or after the cab pulls from the curb would not accurately reflect the distance and time of the actual trip. Therefore, the correct time to activate the meter is after the customer is seated and states his/her destination.Rate this question:
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- 12.
How many days does a chauffeur has to submit proof to Business Affairs and Consumer Protection (formally Known as Department of Consumer Services) that he/she has settled with their tickets ?
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7 days
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14 days
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21 days
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28 days
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None of the above
Correct Answer
A. 7 daysExplanation
A chauffeur has to submit proof to Business Affairs and Consumer Protection within 7 days that he/she has settled with their tickets.Rate this question:
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- 13.
How far away may a driver go from his/her vehicle ?
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30 feet
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15 feet
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In the immediate proximity of his/her vehicle, or within ten feet
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As far as he/she wants
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None of the above choices
Correct Answer
A. In the immediate proximity of his/her vehicle, or within ten feetExplanation
A driver may go as far as the immediate proximity of his/her vehicle or within ten feet. This means that the driver should not stray too far from the vehicle and should stay within a reasonable distance to ensure they can quickly return to the vehicle if needed. This is important for safety and to ensure that the driver is able to maintain control and responsibility for their vehicle at all times.Rate this question:
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- 14.
Complete the following route from Union Station to Hilton Chicago: Take Jackson to_________________Avenue and continue southbound to entrance
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Lake Shore Drive
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Michigan
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Wells
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Wabash
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Division
Correct Answer
A. MichiganExplanation
To complete the route from Union Station to Hilton Chicago, you need to take Jackson Avenue to Michigan Avenue and continue southbound to the entrance of Lake Shore Drive.Rate this question:
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- 15.
If a driver is found guilty of having refused a fare on the grounds that he/she did not know how to reach the passengers’ destination, the driver , for the first offence . . .
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May be fined
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May retake the public chauffer’s training course
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May be suspended
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May retake the licensing exam
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Answers a ,b and c are correct
Correct Answer
A. Answers a ,b and c are correctExplanation
If a driver is found guilty of refusing a fare because they did not know how to reach the passengers' destination, they may be fined, may retake the public chauffeur's training course, or may be suspended. This means that all three options (a, b, and c) are correct as consequences for the driver's first offense.Rate this question:
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- 16.
The following words: age, appearance, work location, income, ethnicity, describes what ?
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Dissatisfaction
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Empathy
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Diversity
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Ethnicity
Correct Answer
A. DiversityExplanation
The words age, appearance, work location, income, and ethnicity all contribute to diversity. Diversity refers to the variety of different characteristics, backgrounds, and perspectives that individuals bring to a group or organization. In this context, these words highlight different aspects of diversity, such as age diversity, appearance diversity, work location diversity, income diversity, and ethnicity diversity.Rate this question:
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- 17.
The proper perspective of diversity includes:
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Being honest and showing integrity
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Respecting and appreciating differences
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Valuing characteristics that make each person different
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All of the above are correct
Correct Answer
A. All of the above are correctExplanation
The proper perspective of diversity includes being honest and showing integrity, respecting and appreciating differences, and valuing characteristics that make each person different. This means that to truly embrace diversity, one must be truthful and have strong moral principles, treat others with respect and appreciation for their unique qualities, and recognize the value in the differences that each person brings. All of these aspects are important in fostering an inclusive and diverse environment.Rate this question:
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- 18.
Stony Island is ..
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12008
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1600E
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3600N
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6800W
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200N
Correct Answer
A. 1600EExplanation
Stony Island is located at 1600E longitude.Rate this question:
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- 19.
How many house numbers may appear on a city block ?
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1200
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20
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100
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500
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45
Correct Answer
A. 100Explanation
The question is asking for the number of house numbers that may appear on a city block. The correct answer is 100, which suggests that there can be a maximum of 100 houses on a city block. This answer implies that there may be fewer houses on a block, but it cannot exceed 100.Rate this question:
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- 20.
If asked what the number of passengers that you are allowed to carry, what would you respond ?
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One in front, four in the rear
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One in front, all who can fit in the rear
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All who can fit in the rear and the rest in the front
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One in front, and, in the rear, the number that can be seated comfortably, not exceeding the State law
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None of the above
Correct Answer
A. One in front, and, in the rear, the number that can be seated comfortably, not exceeding the State lawExplanation
The correct answer explains that the number of passengers allowed to be carried is one in the front seat, and in the rear seat, the number that can be comfortably seated without exceeding the State law. This means that the maximum number of passengers that can be carried depends on the seating capacity of the vehicle and any legal restrictions set by the State.Rate this question:
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- 21.
Numerically , Marquette Road is:
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6300S
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6500S
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6700S
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6900S
Correct Answer
A. 6700SExplanation
Marquette Road is numerically represented as 6700S. This means that Marquette Road is located at the 6700 block in the south direction.Rate this question:
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- 22.
When people are _________, they overlook the weakness of their own culture and also judge other cultures by their own standards.
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Culture shock
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Ethnocentric
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Ethnographic
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Over-cultured
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Diverse
Correct Answer
A. EthnocentricExplanation
Ethnocentrism refers to the tendency of individuals to view their own culture as superior and to judge other cultures based on their own cultural standards. When people are ethnocentric, they often overlook the weaknesses or flaws within their own culture and fail to appreciate the diversity and uniqueness of other cultures. This can lead to misunderstandings, prejudice, and a lack of cultural sensitivity.Rate this question:
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- 23.
Yates is..
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2400E
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1600W
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3200N
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51008
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None of the above
Correct Answer
A. 2400EExplanation
Yates is located at 2400E.Rate this question:
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- 24.
If I drive north trough Chicago on Sheridan Road, what is the first suburb I reach ?
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Oak Park
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Evanston
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Blue Island
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Beverly
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Country Club Hills
Correct Answer
A. EvanstonExplanation
If someone drives north through Chicago on Sheridan Road, the first suburb they will reach is Evanston.Rate this question:
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- 25.
Fullerton is how far north ?
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1600N
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2400N
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2800N
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4400N
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4800N
Correct Answer
A. 2400N -
- 26.
Martin Luther King Drive is ..
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200E
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400E
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800W
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1200S
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5600N
Correct Answer
A. 400EExplanation
Martin Luther King Drive is located on the east side of the city, as indicated by the "E" in the answer choice. The number "400" likely represents the street address or the distance from a certain point, but without further context, it is difficult to determine the exact meaning.Rate this question:
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- 27.
How far north is Bryn Mawr Avenue ?
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4400
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5600
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5200
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6800
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7200
Correct Answer
A. 5600Explanation
Bryn Mawr Avenue is located at 5600, as indicated by the answer.Rate this question:
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- 28.
The Chicago Children’s Museum is located at:
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Navy Pier
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Roosevelt and Lake Shore
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Adams and Des Plaines
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North and Clark
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Augusta and Milwaukee
Correct Answer
A. Navy PierExplanation
The correct answer is Navy Pier. The Chicago Children's Museum is located at Navy Pier.Rate this question:
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- 29.
Stefan’s home address is 5425 N. Lynch. Which of the following statements is correct ?
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Stefan lives on the south side of Chicago
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Stefan lives near Devon Ave.
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The closest ½ mile marker to his home is Foster
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Stefan lives in a suburb
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None of the above
Correct Answer
A. The closest ½ mile marker to his home is FosterExplanation
The statement "The closest ½ mile marker to his home is Foster" is correct because it provides specific information about Stefan's home address. It indicates that there is a ½ mile marker named Foster near Stefan's home, suggesting that his home is located in close proximity to this marker.Rate this question:
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- 30.
If a passenger files a complaint against a driver with Business Affairs an Consumer Protection (formally known as Department of Consumer Services), the driver may have a hearing at …
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Traffic Court
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Department of administrative hearings
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City Hall
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Cook County Department of Corrections
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None of the above
Correct Answer
A. Department of administrative hearingsExplanation
If a passenger files a complaint against a driver with Business Affairs and Consumer Protection, the driver may have a hearing at the Department of Administrative Hearings. This department is responsible for conducting hearings and resolving disputes related to administrative matters, including complaints filed against drivers. It is the appropriate venue for addressing such complaints and reaching a resolution. Traffic Court, City Hall, and Cook County Department of Corrections are not relevant in this context.Rate this question:
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- 31.
Montrose is ________ of Pratt
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North
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South
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East
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West
Correct Answer
A. SouthExplanation
Montrose is located to the south of Pratt.Rate this question:
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- 32.
Which of the following Hospitals is located at 65th and Lake Michigan ?
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Bethany Hospital
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Loretto Hospital
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La Rabida Hospital
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Mount Sinai Hospital
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Trinity Hospital
Correct Answer
A. La Rabida HospitalExplanation
La Rabida Hospital is located at 65th and Lake Michigan.Rate this question:
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- 33.
Where does Blue Island meet Ashland Avenue ?
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Cermak
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Cottage Grove
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Lake Park
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Woodlawn
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Martin Luther King Jr. Drive
Correct Answer
A. CermakExplanation
Cermak is the correct answer because it is the street where Blue Island meets Ashland Avenue.Rate this question:
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- 34.
Woodlawn Avenue is ..
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1200 N
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1205
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1200W
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1200E
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7200W
Correct Answer
A. 1200EExplanation
Woodlawn Avenue is located at the address 1200E. This means that it is on the east side of the street. The other options provided (1200 N, 1205, 1200W, 7200W) do not match the given answer and are therefore incorrect.Rate this question:
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- 35.
A cab entering a cab stand …
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Must take the first position
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Must take the last or rear position
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Must wait for instruction from the starter
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May double park
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None of the above
Correct Answer
A. Must take the last or rear positionExplanation
When a cab enters a cab stand, it is expected to take the last or rear position. This is because the first position is usually reserved for the cab that has been waiting the longest. By taking the last position, the cab ensures that it follows the established order and does not disrupt the queue. Taking the last position also allows for a fair and organized system for picking up passengers.Rate this question:
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- 36.
From state & Madison Streets , the average fare to O’Hare would be ?
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$10.00 - $20.00 + mpea tax
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$7.00 - $9.00 + mpea tax
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$39.00 -$42.00 + mpea tax
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$30.00 - $35.00 + mpea tax
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None of the above
Correct Answer
A. $39.00 -$42.00 + mpea taxExplanation
The average fare from State & Madison Streets to O'Hare would be between $39.00 and $42.00, plus the additional MPEA tax. This suggests that the fare is relatively high compared to the other options provided.Rate this question:
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- 37.
Montrose is _______________ of Pratt.
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North
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South
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East
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West
Correct Answer
A. SouthExplanation
Montrose is located to the south of Pratt.Rate this question:
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- 38.
Numerically, Garfield Boulevard is :
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12th Street
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59th Street
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103rd Street
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55th Street
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57th Street
Correct Answer
A. 55th StreetExplanation
Garfield Boulevard is numerically equivalent to 55th Street.Rate this question:
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- 39.
Pratt Avenue is how far north ?
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7600N
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6800N
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6400N
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5600N
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3200N
Correct Answer
A. 6800NExplanation
Pratt Avenue is located 6800N, which means it is 6800 blocks north of a reference point.Rate this question:
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- 40.
When using tap swipe card, there are a total of _____ swipes per trip.
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4
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3
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2
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1
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0
Correct Answer
A. 2Explanation
When using a tap swipe card, there are a total of 2 swipes per trip. This is because the first swipe is used to tap the card at the beginning of the trip, and the second swipe is used to tap the card at the end of the trip. These two swipes are necessary to record the entry and exit of the passenger and calculate the fare accordingly.Rate this question:
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- 41.
Which University is located at Harison and Halsted ?
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The University of Illinois at Chicago
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The University of Chicago
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Chicago State University
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North Eastern University
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North Western University
Correct Answer
A. The University of Illinois at ChicagoExplanation
The University of Illinois at Chicago is located at Harison and Halsted.Rate this question:
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- 42.
When interacting with a hearing impaired person, what should you do ?
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Speak at a normal rate
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Ensure that the passenger can see your face and lips
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Shout so that he/she hears you better
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A and b are correct
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None are correct
Correct Answer
A. A and b are correctExplanation
When interacting with a hearing impaired person, it is important to speak at a normal rate so that they can understand you without feeling overwhelmed. Additionally, ensuring that the person can see your face and lips is crucial as they may rely on lip reading and visual cues to understand what is being said. Shouting is not recommended as it can distort the sound and make it more difficult for the person to comprehend. Therefore, options A and B are correct.Rate this question:
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- 43.
As a Chicago taxi driver I am … ( choose one )
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Part of the service industry
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Part of the transportation industry
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A team player
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Important part of the city and important to many people
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All of the above are true
Correct Answer
A. All of the above are trueExplanation
The correct answer is "All of the above are true". This is because being a Chicago taxi driver encompasses being part of the service industry, as they provide a service to customers. They are also part of the transportation industry, as they are responsible for transporting passengers from one location to another. Additionally, being a team player is important for a taxi driver, as they may need to coordinate with dispatchers or work together with other drivers. Lastly, taxi drivers are an important part of the city and are relied upon by many people for transportation needs.Rate this question:
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- 44.
An example of a whole group being judged on the action of a few is _______
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Ethnocentrism
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Stereotyping
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Diversity
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All off the above
Correct Answer
A. StereotypingExplanation
Stereotyping is an example of a whole group being judged based on the actions or characteristics of a few individuals. Stereotypes are generalizations or assumptions made about a particular group based on limited or biased information. This can lead to unfair judgments and discrimination against the entire group, perpetuating negative stereotypes and hindering diversity and inclusion.Rate this question:
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- 45.
The rule of assisting passengers up or down a curb is:
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Lift passengers as many steps as necessary , this is only the right thing to do
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Only help customers in wheelchairs over one (1) step or a curb
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Lift over no more than two (2) steps or a curb
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Never lift passengers who weighs more than 100 pounds
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Both a&d are correct
Correct Answer
A. Only help customers in wheelchairs over one (1) step or a curbExplanation
The correct answer is "Only help customers in wheelchairs over one (1) step or a curb." This rule states that assistance should only be provided to customers in wheelchairs when they need to navigate over a single step or a curb. This ensures that passengers who require assistance due to their mobility limitations are provided with the necessary support while also considering the safety and practicality of the situation.Rate this question:
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- 46.
When may a driver allow a passenger in the front seat ?
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The driver is off duty and the “Not for Hire” sign is clearly displayed
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The passenger has written authorization form the commissioner
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All other seats are occupied
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All of the above
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None of the above
Correct Answer
A. All of the aboveExplanation
A driver may allow a passenger in the front seat when they are off duty and the "Not for Hire" sign is clearly displayed. They can also allow a passenger in the front seat if the passenger has written authorization from the commissioner. Additionally, if all other seats in the vehicle are occupied, the driver may allow a passenger in the front seat. Therefore, the correct answer is "All of the above."Rate this question:
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- 47.
What is the safest way to discharge a passenger on a street that has a bike lane ?
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It doesn’t matter as long as you use your hazard lights
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Pull over in the bike lane with your hazard lights on
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Stop next to the bike lane with your hazard lights on
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You cannot discharge passengers anywhere on a street that has a bike lane
Correct Answer
A. Pull over in the bike lane with your hazard lights onExplanation
Pulling over in the bike lane with hazard lights on is the safest way to discharge a passenger on a street that has a bike lane. This allows the passenger to exit the vehicle safely without obstructing the flow of traffic in the main lane. Using hazard lights helps to alert other drivers and cyclists of your presence and intention to stop temporarily. It is important to prioritize the safety of both the passenger and other road users, and this option allows for a controlled and visible discharge of passengers.Rate this question:
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- 48.
Wrigley Field is located at :
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Halsted and Addison
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Addison and Ashland
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Clark and Addison
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Clark and Belmont
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Clark and Diversey
Correct Answer
A. Clark and AddisonExplanation
Wrigley Field is located at the intersection of Clark and Addison.Rate this question:
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- 49.
Regarding the rule saying the drivers must have requisite geographical knowledge to transport passengers, how can a cab driver fulfill this requirement ?
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To know or have reference material at hand
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Must know where to purchase reference material without turning on the meter
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May ask dispatch, police officers, etc.
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Answers a, b & c are correct
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None are correct
Correct Answer
A. Answers a, b & c are correctExplanation
A cab driver can fulfill the requirement of having requisite geographical knowledge to transport passengers by either knowing or having reference material at hand, knowing where to purchase reference material without turning on the meter, or asking dispatch, police officers, etc. All of these options are correct ways for a cab driver to acquire the necessary geographical knowledge.Rate this question:
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May 03, 2023Quiz Edited by
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Aug 07, 2013Quiz Created by
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