Chicago Taxi Aug 2013 - Final Exam "Simulation"

In this context, the word "direct" means the shortest or most efficient route to the passenger's destination. Chauffeurs are expected to take this route unless the customer specifically instructs them to take a different route. The other options, such as scenic or exciting, do not prioritize efficiency or the quickest route. Similarly, revenue generating is not relevant in this context. Therefore, the correct answer is "Direct."

The correct answer is "All of the above are correct." This is because all of the listed actions - inquiring about the passenger's comfort, making the passenger feel welcome, and making the passenger feel important - demonstrate that the driver is interested in providing for the passenger's needs. These actions show a level of care and consideration towards the passenger's well-being and satisfaction.

The correct answer is "All of the above". This means that all of the mentioned options - the need to feel welcome, respected, important, and appreciated during the trip - are considered as customer needs. These needs highlight the importance of providing a positive and respectful experience for the customer during their trip.

This answer is correct because a winning approach to customer service requires all of the mentioned elements. Having the proper attitude means being positive, empathetic, and willing to help customers. The proper perspective involves understanding the customer's needs and expectations and aligning them with the company's goals. Good human relation skills are essential for building rapport, resolving conflicts, and effectively communicating with customers. Therefore, all of these elements are necessary for providing excellent customer service.

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Driving or parking in a bike lane in Chicago when not making a turn, picking up or dropping off customers can result in a $150.00 fine.

The question asks for the two missing streets listed in order from south to north. The given streets are Fullerton, Diversey, Belmont, and Montrose. To complete the list, the two missing streets should be between Belmont and Montrose. The correct answer, Addison and Irving Park, fits this criteria as they are both streets located between Belmont and Montrose when moving from south to north.

The minimal requirement for passing the eye exam is having a visual acuity of 20/40. This means that at a distance of 20 feet, the person can see objects that a person with normal vision can see at 40 feet. This indicates that their vision is slightly below average, but still within an acceptable range for everyday activities.

The starter is responsible for making the decision on how long a driver waits for additional riders on a share ride from O'Hare.

Chicago Ave. is located 800 units north.

The chauffeur should activate his meter after the customer is seated and states his/her destination. This is because the meter is used to calculate the fare based on the distance traveled and time taken to reach the destination. Activating the meter before the passengers enter the cab, when the passenger hails the cab, or after the cab pulls from the curb would not accurately reflect the distance and time of the actual trip. Therefore, the correct time to activate the meter is after the customer is seated and states his/her destination.

A chauffeur has to submit proof to Business Affairs and Consumer Protection within 7 days that he/she has settled with their tickets.

A driver may go as far as the immediate proximity of his/her vehicle or within ten feet. This means that the driver should not stray too far from the vehicle and should stay within a reasonable distance to ensure they can quickly return to the vehicle if needed. This is important for safety and to ensure that the driver is able to maintain control and responsibility for their vehicle at all times.

To complete the route from Union Station to Hilton Chicago, you need to take Jackson Avenue to Michigan Avenue and continue southbound to the entrance of Lake Shore Drive.

If a driver is found guilty of refusing a fare because they did not know how to reach the passengers' destination, they may be fined, may retake the public chauffeur's training course, or may be suspended. This means that all three options (a, b, and c) are correct as consequences for the driver's first offense.

The words age, appearance, work location, income, and ethnicity all contribute to diversity. Diversity refers to the variety of different characteristics, backgrounds, and perspectives that individuals bring to a group or organization. In this context, these words highlight different aspects of diversity, such as age diversity, appearance diversity, work location diversity, income diversity, and ethnicity diversity.

The proper perspective of diversity includes being honest and showing integrity, respecting and appreciating differences, and valuing characteristics that make each person different. This means that to truly embrace diversity, one must be truthful and have strong moral principles, treat others with respect and appreciation for their unique qualities, and recognize the value in the differences that each person brings. All of these aspects are important in fostering an inclusive and diverse environment.

Stony Island is located at 1600E longitude.

The question is asking for the number of house numbers that may appear on a city block. The correct answer is 100, which suggests that there can be a maximum of 100 houses on a city block. This answer implies that there may be fewer houses on a block, but it cannot exceed 100.

The correct answer explains that the number of passengers allowed to be carried is one in the front seat, and in the rear seat, the number that can be comfortably seated without exceeding the State law. This means that the maximum number of passengers that can be carried depends on the seating capacity of the vehicle and any legal restrictions set by the State.

Marquette Road is numerically represented as 6700S. This means that Marquette Road is located at the 6700 block in the south direction.

Ethnocentrism refers to the tendency of individuals to view their own culture as superior and to judge other cultures based on their own cultural standards. When people are ethnocentric, they often overlook the weaknesses or flaws within their own culture and fail to appreciate the diversity and uniqueness of other cultures. This can lead to misunderstandings, prejudice, and a lack of cultural sensitivity.

Yates is located at 2400E.

If someone drives north through Chicago on Sheridan Road, the first suburb they will reach is Evanston.

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Martin Luther King Drive is located on the east side of the city, as indicated by the "E" in the answer choice. The number "400" likely represents the street address or the distance from a certain point, but without further context, it is difficult to determine the exact meaning.

Bryn Mawr Avenue is located at 5600, as indicated by the answer.

The correct answer is Navy Pier. The Chicago Children's Museum is located at Navy Pier.

The statement "The closest ½ mile marker to his home is Foster" is correct because it provides specific information about Stefan's home address. It indicates that there is a ½ mile marker named Foster near Stefan's home, suggesting that his home is located in close proximity to this marker.

If a passenger files a complaint against a driver with Business Affairs and Consumer Protection, the driver may have a hearing at the Department of Administrative Hearings. This department is responsible for conducting hearings and resolving disputes related to administrative matters, including complaints filed against drivers. It is the appropriate venue for addressing such complaints and reaching a resolution. Traffic Court, City Hall, and Cook County Department of Corrections are not relevant in this context.

Montrose is located to the south of Pratt.

La Rabida Hospital is located at 65th and Lake Michigan.

Cermak is the correct answer because it is the street where Blue Island meets Ashland Avenue.

Woodlawn Avenue is located at the address 1200E. This means that it is on the east side of the street. The other options provided (1200 N, 1205, 1200W, 7200W) do not match the given answer and are therefore incorrect.

The University of Illinois at Chicago is located at Harison and Halsted.

When a cab enters a cab stand, it is expected to take the last or rear position. This is because the first position is usually reserved for the cab that has been waiting the longest. By taking the last position, the cab ensures that it follows the established order and does not disrupt the queue. Taking the last position also allows for a fair and organized system for picking up passengers.

The average fare from State & Madison Streets to O'Hare would be between $39.00 and $42.00, plus the additional MPEA tax. This suggests that the fare is relatively high compared to the other options provided.

Montrose is located to the south of Pratt.

Garfield Boulevard is numerically equivalent to 55th Street.

Pratt Avenue is located 6800N, which means it is 6800 blocks north of a reference point.

When using a tap swipe card, there are a total of 2 swipes per trip. This is because the first swipe is used to tap the card at the beginning of the trip, and the second swipe is used to tap the card at the end of the trip. These two swipes are necessary to record the entry and exit of the passenger and calculate the fare accordingly.

When interacting with a hearing impaired person, it is important to speak at a normal rate so that they can understand you without feeling overwhelmed. Additionally, ensuring that the person can see your face and lips is crucial as they may rely on lip reading and visual cues to understand what is being said. Shouting is not recommended as it can distort the sound and make it more difficult for the person to comprehend. Therefore, options A and B are correct.

The correct answer is "All of the above are true". This is because being a Chicago taxi driver encompasses being part of the service industry, as they provide a service to customers. They are also part of the transportation industry, as they are responsible for transporting passengers from one location to another. Additionally, being a team player is important for a taxi driver, as they may need to coordinate with dispatchers or work together with other drivers. Lastly, taxi drivers are an important part of the city and are relied upon by many people for transportation needs.

Stereotyping is an example of a whole group being judged based on the actions or characteristics of a few individuals. Stereotypes are generalizations or assumptions made about a particular group based on limited or biased information. This can lead to unfair judgments and discrimination against the entire group, perpetuating negative stereotypes and hindering diversity and inclusion.

The correct answer is "Only help customers in wheelchairs over one (1) step or a curb." This rule states that assistance should only be provided to customers in wheelchairs when they need to navigate over a single step or a curb. This ensures that passengers who require assistance due to their mobility limitations are provided with the necessary support while also considering the safety and practicality of the situation.

A driver may allow a passenger in the front seat when they are off duty and the "Not for Hire" sign is clearly displayed. They can also allow a passenger in the front seat if the passenger has written authorization from the commissioner. Additionally, if all other seats in the vehicle are occupied, the driver may allow a passenger in the front seat. Therefore, the correct answer is "All of the above."

Pulling over in the bike lane with hazard lights on is the safest way to discharge a passenger on a street that has a bike lane. This allows the passenger to exit the vehicle safely without obstructing the flow of traffic in the main lane. Using hazard lights helps to alert other drivers and cyclists of your presence and intention to stop temporarily. It is important to prioritize the safety of both the passenger and other road users, and this option allows for a controlled and visible discharge of passengers.

Wrigley Field is located at the intersection of Clark and Addison.

A cab driver can fulfill the requirement of having requisite geographical knowledge to transport passengers by either knowing or having reference material at hand, knowing where to purchase reference material without turning on the meter, or asking dispatch, police officers, etc. All of these options are correct ways for a cab driver to acquire the necessary geographical knowledge.

Chase Tower is located at the intersection of Dearborn and Monroe.