Chicago Taxi Exam: Taxi Access Program! Trivia Quiz

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Chicago Taxi Exam: Taxi Access Program! Trivia Quiz - Quiz

Public Chauffeur Training Program. TAP . Facebook Chicago Taxi Page is Dedicated to Chauffeur license students and veteran Chicago City Cab drivers. Learn, Share, Interact. Please Join This Group: https://www. Facebook. Com/pages/Chicago-Taxi/149728801732633


Questions and Answers
  • 1. 

    1.    What passengers may participate in the CTA – TAP program?

    • A.

      Only individuals presenting a valid Special Service Passengers identification card

    • B.

      Any person with a disability

    • C.

      Only individuals who use wheelchairs

    • D.

      Only blind and hearing impaired individuals

    Correct Answer
    A. Only individuals presenting a valid Special Service Passengers identification card
  • 2. 

    1.    If two riders have vouchers and the fare is $16.75 plus a surcharge. The riders can : A

    • A.

      Only use the second voucher to pay for the surcharge

    • B.

      Use two vouchers to pay for the fare but not the surcharge and the tip

    • C.

      Use only one voucher and pay the rest of the fare and the surcharge in cash

    • D.

      Use two vouchers to pay the fare but pay the surcharge and tip in cash

    Correct Answer
    C. Use only one voucher and pay the rest of the fare and the surcharge in cash
    Explanation
    The correct answer is "Use only one voucher and pay the rest of the fare and the surcharge in cash". This means that one voucher can be used to cover a portion of the fare, and the remaining amount for the fare and the surcharge must be paid in cash. The other options either involve using both vouchers for different purposes or paying the entire fare and surcharge in cash, which is not the most efficient use of the vouchers.

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  • 3. 

    1.    Who qualifies to use TAP voucher A.

    • A.

      Any disabled person

    • B.

      Any person carrying TAP vouchers

    • C.

      Only riders with certified special service passes and vouchers that match

    • D.

      All of the answers are correct

    Correct Answer
    C. Only riders with certified special service passes and vouchers that match
    Explanation
    The correct answer is Only riders with certified special service passes and vouchers that match. This means that only individuals who have been certified as needing special services and have the corresponding vouchers are eligible to use the TAP voucher. The other options, including any disabled person and any person carrying TAP vouchers, are not accurate as they do not specify the requirement for certification and matching vouchers.

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  • 4. 

    1.    Where can a driver pick up a TAP passenger A.

    • A.

      On the street

    • B.

      By dispatch

    • C.

      Only at locations listed on the voucher

    • D.

      On the street and/or by dispatch

    Correct Answer
    D. On the street and/or by dispatch
    Explanation
    A driver can pick up a TAP passenger either on the street or by dispatch. This means that they can find passengers who are waiting for a ride on the street, or they can be assigned passengers through a dispatch system. They are not limited to only picking up passengers at specific locations listed on a voucher.

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  • 5. 

    1.    Who must sign the voucher after it has been filled out by the

    • A.

      The driver

    • B.

      The TAP passenger

    • C.

      CTA

    • D.

      It does not matter

    Correct Answer
    B. The TAP passenger
    Explanation
    The TAP passenger must sign the voucher after it has been filled out. This suggests that the TAP passenger is responsible for verifying the information on the voucher and confirming that it is accurate before signing it. The other options, such as the driver or CTA, are not mentioned as being responsible for signing the voucher, indicating that it is specifically the TAP passenger's responsibility.

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  • 6. 

    1.    When talking with a person who has a disability: A. 

    • A.

      Speak to their companion to get clear directions

    • B.

      Always to be on a first time basis

    • C.

      Speak loudly and with lots of hand gestures so that the person can understand you

    • D.

      Speak directly to the person

    Correct Answer
    D. Speak directly to the person
    Explanation
    When talking with a person who has a disability, it is important to speak directly to the person. This shows respect and acknowledges their ability to communicate. Speaking to their companion for directions or using hand gestures may undermine their independence and agency. Speaking loudly may also be unnecessary and potentially offensive. Therefore, speaking directly to the person is the most appropriate approach.

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  • 7. 

    1.    What must be attached to each CTA journal copy of the voucher for reimbursement? A.

    • A.

      Receipt indicating the pick-up and drop-off location and the meter fare

    • B.

      Nothing

    • C.

      Copy of the driver’s lease agreement

    • D.

      Copy of the Consumer Service agreement

    Correct Answer
    A. Receipt indicating the pick-up and drop-off location and the meter fare
    Explanation
    Each CTA journal copy of the voucher for reimbursement must have a receipt attached indicating the pick-up and drop-off location and the meter fare. This is necessary to provide proof of the expenses incurred for the trip and to ensure accurate reimbursement.

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  • 8. 

    1.    A person who has a disability is best described as a person who:

    • A.

      Is sick

    • B.

      Is a person who has difficulty with or cannot do one or more things that most people can do

    • C.

      Is crippled

    • D.

      Has a disease

    Correct Answer
    D. Has a disease
    Explanation
    The correct answer is "Has a disease." This answer best describes a person with a disability as someone who has a disease. Disabilities can be caused by various diseases or medical conditions that affect a person's physical or mental abilities. The other options, such as being sick, being crippled, or having difficulty with certain tasks, may be associated with disabilities but do not fully encompass the definition of a person with a disability.

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  • 9. 

    1.    Which of the following is correct A.

    • A.

      Littering attracts disease carrying rats

    • B.

      Littering attracts birds which may result in aircraft damage at airports

    • C.

      Littering at any time and place is a violation of the public chauffeur rules and regulations

    • D.

      All of the answers are correct

    Correct Answer
    D. All of the answers are correct
  • 10. 

    1.    To get the attention of a person who is deaf or hearing impaired A.

    • A.

      Wave your hand

    • B.

      Speak in your usual manner since all deaf or hearing impaired can lip-read

    • C.

      Speak without any facial expressions to assure that the person is not confused

    • D.

      Raise your voice so that they can hear you

    Correct Answer
    B. Speak in your usual manner since all deaf or hearing impaired can lip-read
    Explanation
    Deaf or hearing impaired individuals often rely on lip-reading to understand spoken language. Speaking in a usual manner allows them to see the movements of your mouth and better understand what you are saying. It is not necessary to raise your voice or speak without facial expressions, as these can actually make it more difficult for them to understand you.

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  • 11. 

    I 1.    When must the driver yield the right-of-way to a pedestrian? A. 

    • A.

      When the pedestrian is in a marked or unmarked crosswalk on your side of the roadway and there are no traffic control signals

    • B.

      When making a turn at any intersection

    • C.

      When encountering persons with physical disabilities or who are deaf or head of hearing

    • D.

      All of the answers are correct

    Correct Answer
    D. All of the answers are correct
    Explanation
    The driver must yield the right-of-way to a pedestrian in multiple situations. This includes when the pedestrian is in a marked or unmarked crosswalk on your side of the roadway and there are no traffic control signals, when making a turn at any intersection, and when encountering persons with physical disabilities or who are deaf or hard of hearing. Therefore, all of the answers are correct.

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  • 12. 

    1.    If you are traveling in the right lane on a street with 2 lanes each direction – when is it allowable to turn left from the right lane? A

    • A.

      Never because you must be in the left turn lane

    • B.

      Yes whenever a police officer directs you to turn from that lane or whenever that lane is marked by signs or arrows as a permissible left turn lane

    • C.

      Yes if there is no traffic on the street

    • D.

      Yes if you are turning onto a way street

    Correct Answer
    B. Yes whenever a police officer directs you to turn from that lane or whenever that lane is marked by signs or arrows as a permissible left turn lane
    Explanation
    It is allowable to turn left from the right lane only when directed by a police officer or when the lane is specifically marked by signs or arrows as a permissible left turn lane. In all other cases, it is not permissible to turn left from the right lane.

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  • 13. 

    1.    If you refuse a fare because you do not know the location of the requested destination – what action will be taken against you? A.

    • A.

      No action because if you do not know a location you should not pick up a fare

    • B.

      You will be charged with a refusal of service violation only

    • C.

      You will be charged with a refusal of service violation and will have to retake the chauffeur’s test

    • D.

      You will only have to take the chauffeur's test again

    Correct Answer
    C. You will be charged with a refusal of service violation and will have to retake the chauffeur’s test
    Explanation
    If a driver refuses a fare because they do not know the location of the requested destination, they will be charged with a refusal of service violation and will have to retake the chauffeur's test. This is because as a professional driver, it is their responsibility to be knowledgeable about different locations and be able to provide transportation services to any requested destination. Refusing a fare based on not knowing the location is considered a violation of the driver's duty and can result in penalties and reevaluation of their qualifications.

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  • 14. 

    1.    You are picking up a fare for the city and the person gives you a destination with a street address you do not know – what do you do? A.

    • A.

      Call your radio dispatch for directions or look up in your street guide

    • B.

      Because you do not know the location – tell him/her you cannot take him/her and refer him/her to a different cab

    • C.

      Tell him/her you do not go that part of the city and refer him/her to a different cab

    • D.

      Take him/her to the nearest police station and drop him/her off only charging the actual fare to the police station

    Correct Answer
    A. Call your radio dispatch for directions or look up in your street guide
    Explanation
    When faced with a destination with an unfamiliar street address, the best course of action is to call your radio dispatch or consult a street guide for directions. This allows you to obtain the necessary information to navigate to the destination and provide a smooth and efficient service to the passenger.

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  • 15. 

    1.    What must be attached to each CTA journal copy of the voucher for reimbursement? C.    D.   

    • A.

      A receipt indicating the pick-up and drop-ff location and the meter fare

    • B.

      Nothing

    • C.

      Copy of the driver’s license agreement

    • D.

      Copy of the Consumer Service agreement

    Correct Answer
    A. A receipt indicating the pick-up and drop-ff location and the meter fare
    Explanation
    Each CTA journal copy of the voucher for reimbursement must have a receipt indicating the pick-up and drop-off location and the meter fare attached to it.

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  • 16. 

    1.    If the fare reads $15.00 at the end of a trip – what should the TAP driver collect from the TAP qualified passenger? A.

    • A.

      $15.00 in cash

    • B.

      2 vouchers – one for $10.00 and one for $3.00

    • C.

      1 voucher for $13.50 and $1.50 in cash

    • D.

      1 voucher for $15.00

    Correct Answer
    C. 1 voucher for $13.50 and $1.50 in cash
    Explanation
    The correct answer is 1 voucher for $13.50 and $1.50 in cash. This means that the TAP driver should collect a voucher worth $13.50 from the TAP qualified passenger, and also collect $1.50 in cash. This would make the total fare of $15.00.

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  • 17. 

    1.    What information must match the Special Services identification card and the Chicago TAP voucher?

    • A.

      Para transit ID number

    • B.

      Address and phone number of TAP qualified passenger

    • C.

      Identification picture

    • D.

      Nothing matches

    Correct Answer
    A. Para transit ID number
    Explanation
    The information that must match between the Special Services identification card and the Chicago TAP voucher is the para transit ID number. This means that both the identification card and the voucher should have the same para transit ID number. The other options, such as the address and phone number of the TAP qualified passenger or the identification picture, may not necessarily need to match between the two documents.

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  • 18. 

    1.    If two riders have vouchers and the fare is $16.75 plus a surcharge. The riders can A.   

    • A.

      Only use the second voucher to pay the surcharge

    • B.

      Use two vouchers to pay for the fare but not the surcharge and the tip

    • C.

      Only use one voucher and pay the rest of the fare and the surcharge in cash

    • D.

      Use two vouchers to pay the fare but pay the surcharge and tip in cash

    Correct Answer
    C. Only use one voucher and pay the rest of the fare and the surcharge in cash
    Explanation
    If two riders have vouchers and the fare is $16.75 plus a surcharge, they can only use one voucher to cover a portion of the fare and pay the remaining fare and surcharge in cash.

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  • 19. 

    1.    If a TAP passenger is severely hard of hearing or deaf the best way to communication with him/her would be by: A.

    • A.

      Yelling

    • B.

      Writing a note to the person

    • C.

      Not doing anything

    • D.

      Waving my hands around

    Correct Answer
    B. Writing a note to the person
    Explanation
    The best way to communicate with a severely hard of hearing or deaf TAP passenger would be by writing a note to the person. This allows for clear and effective communication, ensuring that the passenger can understand and respond to any information or instructions provided. Yelling may not be effective as it can be difficult for the passenger to lip-read or understand spoken words. Not doing anything or waving hands around would not provide any meaningful communication.

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  • 20. 

    1.    A person who has disability is best described as a person who: A.

    • A.

      Is sick

    • B.

      Person who has difficulty with or can not do one or more things that most people can do

    • C.

      Is crippled

    • D.

      Has a disease

    Correct Answer
    D. Has a disease
    Explanation
    A person who has a disability is best described as someone who has difficulty with or cannot do one or more things that most people can do. This does not necessarily mean that they are sick or have a disease. The term "disease" is not an accurate description for all disabilities, as some disabilities can be caused by genetic factors, accidents, or other reasons unrelated to illness.

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  • 21. 

    1.    When dealing with someone who has difficulty speaking A.

    • A.

      Correct their speech mistakes gently

    • B.

      Finish their sentences for them

    • C.

      Ask short questions that require short answers

    • D.

      Pretend to understand – even if you don’t – so as not to embarrass the person

    Correct Answer
    C. Ask short questions that require short answers
    Explanation
    When dealing with someone who has difficulty speaking, it is important to ask short questions that require short answers. This allows the person to communicate more easily and reduces the frustration of trying to speak at length. It also shows respect for their communication abilities and allows them to participate in the conversation without feeling overwhelmed. Correcting their speech mistakes or finishing their sentences for them may make them feel self-conscious or belittled. Pretending to understand when you don't can lead to misunderstandings and miscommunication.

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  • 22. 

    1.    Which is a false statement about the TAP program? A.    B.     C.    D.   

    • A.

      You may accept more than one voucher for a one way trip

    • B.

      You may collect cash for surcharges

    • C.

      You may collect cash for meter amounts over $12.00

    • D.

      You may collect cash for wait time

    Correct Answer
    A. You may accept more than one voucher for a one way trip
    Explanation
    The false statement about the TAP program is that you may accept more than one voucher for a one way trip.

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  • 23. 

    1.    The meter reads $38.00 for the fare listed below. The man pays with TAP voucher. How much must he pay you in addition to this?

    • A.

      $22.00 plus extras

    • B.

      $24.50 plus extras

    • C.

      $26.00 plus extras

    • D.

      None of the above

    Correct Answer
    B. $24.50 plus extras
    Explanation
    The meter reads $38.00 for the fare, but the man pays with a TAP voucher. Therefore, he must pay an additional amount in addition to the $38.00. The correct answer is $24.50 plus extras, as this is the only option that indicates an additional payment.

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  • 24. 

    1.    The TAP voucher covers A.    B.     C.    D.   

    • A.

      The ride only

    • B.

      Tips

    • C.

      The excess over the upper limit of the voucher

    • D.

      Both B and C are correct

    Correct Answer
    A. The ride only
    Explanation
    The correct answer is "The ride only." This means that the TAP voucher covers only the cost of the ride and does not include any additional expenses such as tips or any amount that exceeds the upper limit of the voucher.

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  • 25. 

    1.    Taxi driver must take the _______ route to the passenger’s destination A.

    • A.

      Most scenic

    • B.

      Most direct

    • C.

      Most revenue generating

    • D.

      Most direct unless the passenger directs otherwise

    Correct Answer
    D. Most direct unless the passenger directs otherwise
    Explanation
    The correct answer is "Most direct unless the passenger directs otherwise." This means that the taxi driver should take the quickest and most efficient route to the passenger's destination, unless the passenger specifically requests a different route.

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  • 26. 

    1.    It is possible to travel to Chicago suburb using a TAP voucher if:

    • A.

      The suburb within the CTA service area

    • B.

      The customers calls first

    • C.

      The rider has a guide dog

    • D.

      The fare will be returning to the city

    Correct Answer
    A. The suburb within the CTA service area
    Explanation
    To travel to a Chicago suburb using a TAP voucher, it is necessary for the suburb to be within the CTA service area. This means that the CTA provides transportation services to that particular suburb. The other conditions mentioned (calling first, having a guide dog, and the fare returning to the city) do not affect the possibility of using a TAP voucher to travel to the suburb.

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  • 27. 

    1.    When interacting with a hearing impaired person, what should you do? A.

    • A.

      Speak in a normal tone

    • B.

      Shout so he/she hears you better

    • C.

      Ensure that the passenger can see your face and lips

    • D.

      Both A and C are correct

    Correct Answer
    D. Both A and C are correct
    Explanation
    When interacting with a hearing impaired person, it is important to speak in a normal tone so as not to distort the sound and make it difficult for them to understand. Additionally, ensuring that the passenger can see your face and lips can help them to lip-read and understand your communication better. By combining both speaking in a normal tone and making sure the passenger can see your face and lips, you can effectively communicate with a hearing impaired person.

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  • 28. 

    1.    Which law in our state allows a person access to public places with a guide dog? A

    • A.

      The American with problems acts

    • B.

      The wheelchair law

    • C.

      The guide dog act

    • D.

      The white cane law

    Correct Answer
    D. The white cane law
    Explanation
    The correct answer is the white cane law. This law allows a person with a guide dog to have access to public places. The white cane is a symbol of visual impairment, and this law ensures that individuals with visual impairments are able to navigate public spaces with the assistance of their guide dogs.

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  • 29. 

    1.    How much may a single CTA – tap voucher be used for a cab fair?

    • A.

      Any one way fare

    • B.

      $10.00 plus tip

    • C.

      Up to $13.50 of taxicab meter fare for a single one way trip

    • D.

      $2.00 per mile

    Correct Answer
    C. Up to $13.50 of taxicab meter fare for a single one way trip
    Explanation
    A single CTA - tap voucher can be used for up to $13.50 of taxicab meter fare for a single one way trip. This means that the voucher can cover the cost of the fare up to $13.50, but any amount exceeding that will need to be paid by the passenger.

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  • 30. 

    1.    Tap vouchers may be used for payment of trips that originate and terminate in what geographical area? A.

    • A.

      No limits

    • B.

      Within Chicago city limits only

    • C.

      Suburbs only

    • D.

      In the city and suburbs

    Correct Answer
    B. Within Chicago city limits only
    Explanation
    Tap vouchers can only be used for trips that start and end within the geographical area of Chicago city limits.

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  • 31. 

    1.    TAP vouchers are valid for A.     B.    C.    D.   

    • A.

      90 days

    • B.

      6 months

    • C.

      60 days

    • D.

      30 days

    Correct Answer
    B. 6 months
    Explanation
    TAP vouchers are valid for 6 months. This means that the vouchers can be used within a period of 6 months from the date of issuance. After this time, the vouchers will expire and cannot be used anymore.

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