Chicago Taxi Exam: Rules And Regulations! Trivia Quiz

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Chicago Taxi Exam: Rules And Regulations! Trivia Quiz - Quiz

Try these Chicago taxi test questions, which are informative that will help you ace the tax test. The quiz contains various conceptual and factual; questions about the taxi exam. Do you know who has complete authority to make final decisions pertaining to loading a shared ride pass at the airport? What is the procedure for late application renewal? This quiz has answers to all that and much more. Do not forget to share thetaxi exam questions and answers with others.


Questions and Answers
  • 1. 

    Which of the following is NOT a boundary of O'hare and Midway Airports' shared Ride Program?

    • A.

      Lake Michigan 2400N to 2200S

    • B.

      35th Street and Lake Michigan

    • C.

      Ashland

    • D.

      Fullerton

    Correct Answer
    B. 35th Street and Lake Michigan
    Explanation
    The correct answer is 35th Street and Lake Michigan. This is because the question asks for a boundary that is NOT part of the shared Ride Program for O'Hare and Midway Airports. The other options, Lake Michigan 2400N to 2200S, Ashland, and Fullerton, are all boundaries of the shared Ride Program.

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  • 2. 

    The passenger who is first in the waiting line at the airport terminal:

    • A.

      May take the first cab in line

    • B.

      May select any cab in line

    • C.

      May choose to be a shared ride

    • D.

      All of the above answers are correct

    Correct Answer
    D. All of the above answers are correct
    Explanation
    The explanation for the given correct answer is that the passenger who is first in the waiting line at the airport terminal has the option to take the first cab in line, as they are the first in line and have the priority. They also have the freedom to select any cab in line if they have a preference or specific requirements. Additionally, they may choose to be a shared ride if they are open to sharing the cab with other passengers going in the same direction. Therefore, all of the above answers are correct.

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  • 3. 

    What is the maximum time allowed to wait for additional passengers at O’Hare Airport under the Shared Ride Program when one passenger is already seated in the cab?

    • A.

      10 minutes

    • B.

      20 minutes

    • C.

      30 minutes

    • D.

      40 minutes

    Correct Answer
    A. 10 minutes
    Explanation
    The maximum time allowed to wait for additional passengers at O'Hare Airport under the Shared Ride Program when one passenger is already seated in the cab is 10 minutes. This means that if there are no additional passengers within 10 minutes, the cab can proceed without waiting any longer.

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  • 4. 

    What is the rate per person for a shared ride from O’Hare Airport within the designated boundaries?

    • A.

      $30.00

    • B.

      $25.00

    • C.

      $20.00

    • D.

      $24.00

    Correct Answer
    D. $24.00
    Explanation
    The rate per person for a shared ride from O'Hare Airport within the designated boundaries is $24.00.

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  • 5. 

    Any chauffeur who violates any order, rule, or regulation relating to the administration or enforcement of Chapter 28 may be suspended by the Commissioner of Consumer Services period of from ____ to ____ days.

    • A.

      1 to 9

    • B.

      1 to 19

    • C.

      1 to 29

    • D.

      1 to 39

    Correct Answer
    C. 1 to 29
    Explanation
    The correct answer is 1 to 29. This means that a chauffeur who violates any order, rule, or regulation relating to the administration or enforcement of Chapter 28 may be suspended by the Commissioner of Consumer Services for a period of 1 to 29 days.

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  • 6. 

    Who has complete authority to make final decisions pertaining to loading shared ride pass at the airport?

    • A.

      The starter

    • B.

      The chauffeur

    • C.

      The passengers

    • D.

      The policemen on duty

    Correct Answer
    A. The starter
    Explanation
    The starter has complete authority to make final decisions pertaining to loading shared ride pass at the airport. The starter is responsible for managing the flow of vehicles and ensuring that passengers are assigned to the appropriate shared ride vehicles. They have the authority to determine which passengers are eligible for the shared ride pass and can make decisions regarding the loading process.

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  • 7. 

    Which of the following is a required procedure for late application renewal? 

    • A.

      Pass a written exam

    • B.

      Pass a vision test

    • C.

      Pay a renewal fee

    • D.

      All of the answers are correct

    Correct Answer
    D. All of the answers are correct
    Explanation
    All of the answers are correct because a late application renewal requires the individual to pass a written exam, pass a vision test, and pay a renewal fee. These procedures ensure that the applicant meets the necessary requirements and is eligible to renew their application.

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  • 8. 

    The meter in the taxicab is out of service, and the cab driver is on his/her way back to the garage when a passenger flags the cab – The driver:

    • A.

      Cannot refuse service and must pick up the passenger

    • B.

      Must display a NOT FOR HIRE sign and must proceed to the garage to have the meter repaired as required

    • C.

      Can accept the passenger and estimate the amount of the fare

    • D.

      Can accept the passenger and charge a flat rate of $8.00

    Correct Answer
    B. Must display a NOT FOR HIRE sign and must proceed to the garage to have the meter repaired as required
    Explanation
    When the meter in a taxicab is out of service, the cab driver is required to display a NOT FOR HIRE sign and proceed to the garage to have the meter repaired. This is necessary to ensure that the fare is accurately calculated and the passenger is not overcharged. Accepting the passenger without a working meter or charging a flat rate could lead to disputes over the fare amount. Therefore, the driver must follow the correct procedure and prioritize fixing the meter before resuming service.

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  • 9. 

    Before a Public Chauffeur's License is issued to you: Illinois Driver’s License 

    • A.

      You must be at least 21 years of age

    • B.

      Must pass a written examination as prescribed by the commissioner

    • C.

      Must pass a vision examination

    • D.

      All of the answers are correct

    Correct Answer
    D. All of the answers are correct
    Explanation
    To obtain a Public Chauffeur's License in Illinois, there are three requirements that must be met. First, the applicant must be at least 21 years old. Second, they must pass a written examination as determined by the commissioner. Lastly, they must also pass a vision examination. Since the statement "All of the answers are correct" implies that all three requirements must be fulfilled, this answer is correct.

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  • 10. 

    If a passenger requests to be taken to the south side of Chicago and the driver wants to limit his/her route to the downtown area and O’Hare Airport, the cab driver:

    • A.

      Can refuse service

    • B.

      Can advise the passenger to take another cab

    • C.

      Must take the passenger to his/her destination

    • D.

      All of the answers are correct

    Correct Answer
    C. Must take the passenger to his/her destination
    Explanation
    The correct answer is "Must take the passenger to his/her destination." This is because as a cab driver, they have a legal obligation to take passengers to their requested destination, unless there is a valid reason not to, such as a safety concern or if the passenger is behaving inappropriately. The driver cannot refuse service or advise the passenger to take another cab in this situation.

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  • 11. 

    Currently at the Midway Airport staging area, taxicabs are dispatched from the area located at

    • A.

      Northwest Airlines

    • B.

      55th and Kilpatrick

    • C.

      TWA

    • D.

      United Airlines

    Correct Answer
    B. 55th and Kilpatrick
    Explanation
    The correct answer is 55th and Kilpatrick. This suggests that at the Midway Airport staging area, taxicabs are dispatched from the location at 55th and Kilpatrick.

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  • 12. 

     If a licensed chauffeur leases a vehicle for 24 hours – how many drivers may legally operate the taxi cab during that period? 

    • A.

      One

    • B.

      Two

    • C.

      Three

    • D.

      Five

    Correct Answer
    A. One
    Explanation
    If a licensed chauffeur leases a vehicle for 24 hours, only one driver may legally operate the taxi cab during that period.

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  • 13. 

    When driving with your dome light on, looking for a passenger, and you see an elderly female carrying grocery bags one block away hailing you. Two blocks away, you see a male in a suit carrying a briefcase. Which one do you pick up?

    • A.

      The male wearing the suit because he will give the largest tip

    • B.

      The male because is probably going to the airport since he is near a hotel

    • C.

      The female because she is the closest person to the cab

    • D.

      Neither because it is getting late and now you are waiting to go home

    Correct Answer
    C. The female because she is the closest person to the cab
    Explanation
    The explanation for the correct answer is that the female is the closest person to the cab. Since the question states that you are looking for a passenger and the elderly female is hailing you, it makes sense to pick her up as she is the closest and most readily available passenger. The other options provided in the question do not provide any indication of their intention to take a cab or their proximity to the cab.

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  • 14. 

    When does the shared ride program at McCormick place go into effect?

    • A.

      It is always in effect

    • B.

      At those times designated by the Metropolitan Pier and Exposition Authority

    • C.

      When the Metropolitan Pier and Exposition Authority and personnel authorized as starters are on duty

    • D.

      Only at those times designated by the Metropolitan Pier and Exposition Authority (MPEA) and the MPEA personnel authorized as starters are on duty

    Correct Answer
    D. Only at those times designated by the Metropolitan Pier and Exposition Authority (MPEA) and the MPEA personnel authorized as starters are on duty
    Explanation
    The shared ride program at McCormick Place only goes into effect when the Metropolitan Pier and Exposition Authority (MPEA) designates specific times for it and when the MPEA personnel authorized as starters are on duty. This means that the program is not always in effect, but only operates during specific times as determined by the MPEA.

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  • 15. 

    How much is the Shared Ride Fare from McCormick Place to a Shared Ride boundary for each passenger?

    • A.

      $7

    • B.

      $10

    • C.

      $15

    • D.

      The fare is determined by the distance traveled

    Correct Answer
    A. $7
    Explanation
    The shared ride fare from McCormick Place to a shared ride boundary for each passenger is $7. This means that regardless of the distance traveled, each passenger will be charged a flat rate of $7 for the shared ride.

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  • 16. 

    When must the driver yield the right of way to a pedestrian?

    • A.

      When the pedestrian is in a marked or unmarked crosswalk on your side of the roadway, and there are no traffic control signals.

    • B.

      When making a turn at any intersection

    • C.

      When encountering persons with physical disabilities or who are deaf or hard of hearing

    • D.

      All of the answers are correct

    Correct Answer
    D. All of the answers are correct
    Explanation
    The driver must yield the right of way to a pedestrian when the pedestrian is in a marked or unmarked crosswalk on your side of the roadway, and there are no traffic control signals. The driver must also yield when making a turn at any intersection. Additionally, the driver must yield when encountering persons with physical disabilities or who are deaf or hard of hearing. Therefore, all of the answers are correct.

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  • 17. 

    When approaching an intersection with an overhead traffic light where the light is red and a police officer is present directing you to go through the red light - what do you do?

    • A.

      Obey the traffic light

    • B.

      Obey the police officer and go through the red light because he/she is the final authority on traffic matters in the street

    • C.

      Wait at the light because the other vehicles headed in the same direction are also waiting

    • D.

      None of the answers

    Correct Answer
    B. Obey the police officer and go through the red light because he/she is the final authority on traffic matters in the street
    Explanation
    The correct answer is to obey the police officer and go through the red light because he/she is the final authority on traffic matters in the street. In this situation, the presence of a police officer overrides the traffic light, as they have the authority to direct traffic and ensure safety. Following the instructions of the police officer is important to maintain order and prevent accidents in the intersection.

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  • 18. 

    A taxicab is permitted at an O’Hare Airport lower-level terminal put vehicle lane when:

    • A.

      The driver possesses a valid ticket for that terminal

    • B.

      Shared ride is not in operation

    • C.

      There are passengers waiting

    • D.

      The “not for hire” sign is displayed

    Correct Answer
    A. The driver possesses a valid ticket for that terminal
    Explanation
    The correct answer is that the driver possesses a valid ticket for that terminal. This means that in order for a taxicab to be permitted at an O'Hare Airport lower-level terminal vehicle lane, the driver must have a valid ticket specifically for that terminal. This ensures that only authorized vehicles with valid tickets are allowed in that lane, maintaining order and efficiency at the airport.

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  • 19. 

    When is the Shared Ride in effect at O’Hare and Midway Airport?

    • A.

      At all times

    • B.

      Monday through Friday only after 6:00 pm

    • C.

      While starters are on duty

    • D.

      From 6:00 pm to 9:00 pm

    Correct Answer
    C. While starters are on duty
    Explanation
    The correct answer is "While starters are on duty." This means that the Shared Ride service at O'Hare and Midway Airport is only available when the starters, who are responsible for coordinating the shared rides, are on duty. It implies that there are specific hours during the day when the shared ride service is operational and available to passengers.

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  • 20. 

    The chauffer’s license must be properly displayed in the place provided when the vehicle:

    • A.

      Is in a cab stand

    • B.

      Is at O’Hare Airport

    • C.

      Is carrying passengers

    • D.

      All answers are correct

    Correct Answer
    D. All answers are correct
    Explanation
    The correct answer is "All answers are correct" because according to the given options, the chauffer's license must be properly displayed in the place provided when the vehicle is in a cab stand, at O'Hare Airport, or carrying passengers. All of these situations require the chauffer to display their license, so all answers are correct.

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  • 21. 

    What is the proper procedure to follow when a chauffeur finds any package – article – baggage or goods of any kind left in the vehicle? 

    • A.

      Report it to the police department

    • B.

      Take the article back to the last destination address

    • C.

      Take it to the department of consumer services or a cab company having a lost and found facility

    • D.

      Look for identification to determine ownership

    Correct Answer
    C. Take it to the department of consumer services or a cab company having a lost and found facility
    Explanation
    When a chauffeur finds any package, article, baggage, or goods left in the vehicle, the proper procedure is to take it to the department of consumer services or a cab company that has a lost and found facility. This ensures that the item is safely stored and can be returned to its rightful owner. Reporting it to the police department may not be necessary unless the item is suspicious or poses a threat. Taking it back to the last destination address may not be feasible or practical, especially if the address is far away or if the chauffeur has other passengers to attend to. Looking for identification to determine ownership is a good step, but ultimately, the item should be handed over to the appropriate lost and found facility.

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  • 22. 

    When would it be WRONG to take an indirect route

    • A.

      Weather conditions prohibit taking the most direct route

    • B.

      The passenger requests it

    • C.

      Street closing prevents the most direct route

    • D.

      An indirect route is chosen to increase the fare

    Correct Answer
    D. An indirect route is chosen to increase the fare
    Explanation
    Taking an indirect route to increase the fare would be considered wrong because it goes against the principles of providing efficient and fair service to the passenger. The purpose of a taxi or transportation service is to transport passengers to their destination in the most direct and efficient way possible. Choosing an indirect route solely to increase the fare would be unfair and unethical, as it takes advantage of the passenger's trust and results in unnecessary time and cost for them.

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  • 23. 

    Which statement does not apply to group rides?

    • A.

      Each passenger pays $10.00

    • B.

      Only at the direction of the first passenger

    • C.

      Collection of only one fare is permitted

    • D.

      The last passenger to leave is required to pay the fare

    Correct Answer
    A. Each passenger pays $10.00
    Explanation
    The statement "Each passenger pays $10.00" does not apply to group rides because it is stated in the question that "Collection of only one fare is permitted." Therefore, only one fare is collected from the group, not from each individual passenger.

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  • 24. 

    A taxicab may be left unattended in the terminal loading zone area

    • A.

      No more than 10 minutes

    • B.

      No more than 5 minutes

    • C.

      At no time

    • D.

      Time depends on the position in line

    Correct Answer
    C. At no time
    Explanation
    A taxicab should never be left unattended in the terminal loading zone area.

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  • 25. 

    Who participates in the Shared Ride program

    • A.

      All taxicabs

    • B.

      Only designated taxicabs and drivers

    • C.

      Only drivers applying for Shared Ride emblems for their taxicabs

    • D.

      Drivers with a minimum of 3 years experience

    Correct Answer
    A. All taxicabs
    Explanation
    All taxicabs participate in the Shared Ride program. This means that any taxicab can be part of the program and offer shared rides to passengers. There are no restrictions or requirements for the taxicabs or drivers to be eligible for the program.

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  • 26. 

    When there are cabs waiting in an established cab stand, a cruising cab may accept a fare

    • A.

      In front of the stand

    • B.

      Alongside the stand

    • C.

      In the back of the stand

    • D.

      Across the street from the stand

    Correct Answer
    D. Across the street from the stand
    Explanation
    When there are cabs waiting in an established cab stand, a cruising cab may accept a fare across the street from the stand. This means that the cruising cab is allowed to pick up passengers who are waiting or hailing a cab on the opposite side of the street from the established cab stand. This practice is common in busy areas where the established cab stand may be full or unable to accommodate more cabs. By allowing cruising cabs to accept fares across the street, it helps to ensure that passengers can easily find a cab and get to their destination efficiently.

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  • 27. 

    While your public chauffeur’s license is under suspension you:

    • A.

      Must appeal to the Secretary of State to be able to continue to drive

    • B.

      Must appeal to the Commissioner of Consumer Services to be able to continue to work

    • C.

      Are not permitted to operate a public passenger vehicle

    • D.

      Are permitted to operate a public passenger vehicle only on a limited basis

    Correct Answer
    C. Are not permitted to operate a public passenger vehicle
    Explanation
    While your public chauffeur's license is under suspension, you are not allowed to operate a public passenger vehicle. This means that you are prohibited from driving any vehicle that is used to transport passengers for hire. The suspension of your license indicates that there may be a violation or issue with your driving record or qualifications, and as a result, you are not permitted to continue working as a public chauffeur during this period.

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  • 28. 

    The chauffer’s license must be properly displayed in the place provided when the vehicle:

    • A.

      Is in a cab stand

    • B.

      Is at O’Hare Airport

    • C.

      Is carrying passengers

    • D.

      All answers are correct

    Correct Answer
    D. All answers are correct
    Explanation
    The correct answer is "All answers are correct" because in all of the mentioned situations (in a cab stand, at O'Hare Airport, and carrying passengers), the chauffer's license must be properly displayed in the place provided. This ensures that the license is visible to the relevant authorities and passengers, and helps maintain compliance with regulations and safety standards.

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  • 29. 

    Is which of the following may lawfully be displayed in a public passenger vehicle?

    • A.

      “No Smoking” sign

    • B.

      Religious objects

    • C.

      Family photographs

    • D.

      Political signs

    Correct Answer
    A. “No Smoking” sign
    Explanation
    A "No Smoking" sign may lawfully be displayed in a public passenger vehicle because it is a safety measure that helps to ensure the comfort and well-being of all passengers. Smoking in enclosed spaces can be a health hazard and cause discomfort to non-smokers. Displaying a "No Smoking" sign in a public passenger vehicle informs passengers of the rules and regulations regarding smoking, promoting a healthy and safe environment for everyone on board.

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  • 30. 

    Which does NOT apply to livery pick-ups?

    • A.

      An engagement must be previously arranged

    • B.

      Passengers may flag an empty limo seen on the street

    • C.

      Arrangements must be made through the office where the vehicle is operated

    • D.

      A fixed charge or rate is agreed upon in advance

    Correct Answer
    B. Passengers may flag an empty limo seen on the street
    Explanation
    Passengers may flag an empty limo seen on the street does not apply to livery pick-ups because livery pick-ups require an engagement to be previously arranged. Unlike traditional taxis, livery pick-ups cannot be hailed or flagged down on the street. Instead, passengers must make arrangements through the office where the vehicle is operated and agree upon a fixed charge or rate in advance.

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  • 31. 

    A cab entering a cab stand:

    • A.

      May back into a cab stand

    • B.

      May double park

    • C.

      Must take the last position

    • D.

      Must take the first position

    Correct Answer
    D. Must take the first position
    Explanation
    When a cab enters a cab stand, it must take the first position. This means that it is required to park in the first available spot in the cab stand, rather than backing into the stand or double parking. This ensures that the cab stand operates in an organized and efficient manner, allowing other cabs to enter and exit without any disruption or inconvenience.

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  • 32. 

    Which statement applies to liveries:

    • A.

      The meter starts when the passenger enters the vehicle

    • B.

      The price is negotiated before the passenger starts his/her trip

    • C.

      Liveries go to the first position in the airport taxi loading zone

    • D.

      None of the answers

    Correct Answer
    B. The price is negotiated before the passenger starts his/her trip
    Explanation
    Liveries refer to a type of transportation service where the price is negotiated before the passenger starts their trip. This means that the fare is agreed upon between the passenger and the driver before the journey begins, rather than being determined by a meter or fixed rate. This allows for flexibility in pricing and can be advantageous for both the passenger and the driver.

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  • 33. 

    If you are convicted of 2 moving violations within 12 months period, how many hours of training must you undergo?

    • A.

      4 hours

    • B.

      8 hours

    • C.

      4 hours + 2 hours behind the wheel

    • D.

      8 hours + 2 hours behind the wheel

    Correct Answer
    D. 8 hours + 2 hours behind the wheel
    Explanation
    If a person is convicted of 2 moving violations within a 12-month period, they must undergo 8 hours of training. Additionally, they must also complete 2 hours of training behind the wheel. This means that in total, they need to complete 10 hours of training, 8 of which are in a classroom setting and 2 of which are practical, hands-on training.

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  • 34. 

    The southern boundary for a short trip from O’Hare is

    • A.

      Irving park road

    • B.

      Cermak

    • C.

      Roosevelt road

    • D.

      95th and king drive

    Correct Answer
    A. Irving park road
    Explanation
    The correct answer is Irving Park Road because it is mentioned as the southern boundary for a short trip from O'Hare.

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  • 35. 

    You change your address. How many days do you have to change your license with the department of consumers

    • A.

      5 days

    • B.

      7 days

    • C.

      3 days

    • D.

      1 month

    Correct Answer
    C. 3 days
    Explanation
    In most cases, when you change your address, you are required to update your license with the department of consumers within a specific timeframe. The correct answer is 3 days, meaning that you have a maximum of 3 days to change your license after changing your address. This is likely a legal requirement to ensure that your license information is up to date and accurate. Failing to do so within the specified time may result in penalties or fines.

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  • 36. 

    A driver found liable two times for refusal of service to an individual with a guide dog will

    • A.

      Be fined up to $750.00

    • B.

      Have his/her license revoked

    • C.

      Be suspended for 29 days

    • D.

      Attend sensitivity classes

    Correct Answer
    B. Have his/her license revoked
    Explanation
    The driver will have his/her license revoked because they have been found liable for refusing service to an individual with a guide dog twice. This indicates a repeated violation of the law and a disregard for the rights of individuals with disabilities. Revoking the driver's license is a necessary measure to ensure the safety and equal treatment of all passengers, including those with guide dogs.

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  • 37. 

    When a taxi student successfully completes the taxi training program, he/she needs to take a licensing exam at

    • A.

      510 N Peshtigo Ct

    • B.

      2350 West Ogden

    • C.

      30 east lake street

    • D.

      1615 West Chicago

    Correct Answer
    B. 2350 West Ogden
    Explanation
    After successfully completing the taxi training program, the student is required to take a licensing exam at the address provided, which is 2350 West Ogden.

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  • 38. 

    Maintaining professionalism with your customer is important because

    • A.

      It helps to communicate your best image and positive attitude

    • B.

      It creates a good first impression

    • C.

      Before you open your mouth, your appearance speaks for you

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    Maintaining professionalism with customers is important because it helps to communicate your best image and positive attitude. It creates a good first impression and before you even speak, your appearance speaks for you. By embodying professionalism, you are able to establish trust and credibility with customers, which can lead to stronger relationships and increased customer satisfaction.

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  • 39. 

    A car approaching you with its high beam on you should:

    • A.

      Blink your head lights

    • B.

      Look to the right

    • C.

      Look straight ahead

    • D.

      Flash you bright

    Correct Answer
    A. Blink your head lights
    Explanation
    When a car is approaching you with its high beam on, blinking your headlights is the appropriate response. This action signals to the other driver that their high beams are blinding you and that they should dim their lights. It is a polite way to communicate and ensure the safety and visibility of both drivers on the road.

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  • 40. 

    Projecting a “positive image” at all times means:

    • A.

      Always being positive

    • B.

      Always wearing a suit, coat, jacket, and cologne

    • C.

      Being aware of your appearance, hygiene, language, and attitude

    • D.

      None of the above

    Correct Answer
    C. Being aware of your appearance, hygiene, language, and attitude
    Explanation
    Projecting a "positive image" at all times means being aware of your appearance, hygiene, language, and attitude. This means that one should pay attention to how they present themselves, ensuring that they are clean, well-groomed, and dressed appropriately. It also involves being mindful of the words one uses and the way they communicate, maintaining a positive and respectful attitude towards others. This answer encompasses all aspects of projecting a positive image, highlighting the importance of overall personal presentation and behavior.

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  • 41. 

    The responsibility for keeping cabs clean belongs to :

    • A.

      The taxi affiliation

    • B.

      The driver

    • C.

      The owner

    • D.

      The city of Chicago

    Correct Answer
    B. The driver
    Explanation
    The responsibility for keeping cabs clean belongs to the driver. As the person operating the cab and interacting directly with passengers, it is the driver's duty to ensure a clean and hygienic environment for the passengers. The driver should regularly clean the interior of the cab, including the seats, floor, and windows, to maintain a professional and comfortable experience for the passengers. Additionally, the driver should also be responsible for promptly reporting any damages or issues with cleanliness to the taxi affiliation or owner for appropriate actions to be taken.

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  • 42. 

    Passengers may be discharged on the lower levels at O’Hare terminal

    • A.

      Only if the passenger insists

    • B.

      Only if the upper level is crowded

    • C.

      Only if they go to the airport hotel

    • D.

      Never

    Correct Answer
    C. Only if they go to the airport hotel
    Explanation
    Passengers may be discharged on the lower levels at O'Hare terminal only if they go to the airport hotel. This implies that the lower levels are specifically designated for passengers going to the airport hotel, and they are allowed to be dropped off there. However, if passengers are not going to the airport hotel, they are not permitted to be discharged on the lower levels.

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  • 43. 

    The best way to prevent customer dissatisfaction is to:

    • A.

      Anticipate passenger’s needs

    • B.

      Annoy the passenger

    • C.

      Accept whatever the customer dishes out

    • D.

      None of the above

    Correct Answer
    B. Annoy the passenger
  • 44. 

    Where must a taxicab chauffeur be in order to be hired when his/her vehicle occupies a position in a taxicab stand?

    • A.

      Standing immediately next to their vehicle

    • B.

      Within 6 feet of their vehicle

    • C.

      At the wheel of their vehicle

    • D.

      Anywhere he/she can see the vehicle

    Correct Answer
    A. Standing immediately next to their vehicle
    Explanation
    When a taxicab occupies a position in a taxicab stand, the chauffeur must be standing immediately next to their vehicle in order to be hired. This means that they need to be in close proximity to their vehicle, ready to assist passengers and provide transportation services. Being within 6 feet of the vehicle or at the wheel of the vehicle may not be sufficient as it does not guarantee immediate availability and accessibility to potential passengers. Similarly, being anywhere they can see the vehicle may not be ideal as it may not provide the necessary physical presence required for hiring.

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  • 45. 

    Should the chauffeur of a taxicab thoroughly search the interior of his/her vehicle

    • A.

      Immediately at the end of each trip

    • B.

      Whenever the owner tell you to

    • C.

      The vehicle never needs to searched

    • D.

      All of the answers are incorrect

    Correct Answer
    A. Immediately at the end of each trip
    Explanation
    The chauffeur of a taxicab should thoroughly search the interior of his/her vehicle immediately at the end of each trip to ensure that no items or belongings are left behind by the passengers. This is important for maintaining the cleanliness and security of the vehicle, as well as ensuring that any lost items can be returned to their owners. Regularly checking the interior of the vehicle after each trip helps to provide a better service to passengers and maintain a professional image.

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  • 46. 

    When a taxi driver changes his/her place of residence, which of the following is the proper procedure to follow?

    • A.

      Notify the Secretary of State and Department of Consumer Services of public vehicle operations at the time of expiration of the current license

    • B.

      Notify the Department of Consumer Services public vehicle operations immediately before waiting for notification from the secretary of state until the expiration of driver’s license

    • C.

      Notify the Secretary of State and Department of Consumer Services of public vehicle operations within 72 hours, and notify the Secretary of State

    • D.

      Notify the Secretary of State and Department of Consumer Services of public vehicle operations within the calendar month of the above

    Correct Answer
    C. Notify the Secretary of State and Department of Consumer Services of public vehicle operations within 72 hours, and notify the Secretary of State
    Explanation
    When a taxi driver changes their place of residence, the proper procedure to follow is to notify the Secretary of State and Department of Consumer Services of public vehicle operations within 72 hours, and also notify the Secretary of State. This ensures that the appropriate authorities are informed of the change in residence in a timely manner, allowing for any necessary updates or changes to the driver's license and public vehicle operations.

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  • 47. 

    Which method must chauffeurs use to notify the department of consumer services of a change of address?

    • A.

      In person by filling out an official change-of-address form

    • B.

      By letter

    • C.

      By postcard

    • D.

      By phone

    Correct Answer
    A. In person by filling out an official change-of-address form
    Explanation
    Chauffeurs must notify the department of consumer services of a change of address by filling out an official change-of-address form in person. This method ensures that the notification is official and can be properly documented. It also allows for any necessary verification or additional information to be provided during the process. Using this method helps to ensure that the department has accurate and up-to-date information for the chauffeur, which is important for maintaining proper records and communication.

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  • 48. 

    Lost articles not claimed by the proper owner shall be turned over to the finder after

    • A.

      One week

    • B.

      Two weeks

    • C.

      30 days

    • D.

      90 days

    Correct Answer
    D. 90 days
    Explanation
    Lost articles that are not claimed by the rightful owner within a certain period of time will be given to the person who found them. In this case, the correct answer is 90 days, meaning that if the owner does not claim the lost article within 90 days, the finder will be able to keep it.

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  • 49. 

    When a chauffeur is accused of a violation, he/she is entitled to:

    • A.

      Be represented by a lawyer of his/her own choosing

    • B.

      Request the police officer who issued the citation to be present

    • C.

      Present evidence on his/her own behalf

    • D.

      All answers are correct

    Correct Answer
    D. All answers are correct
    Explanation
    When a chauffeur is accused of a violation, they have the right to be represented by a lawyer of their own choosing. This means they can have legal counsel to help them navigate the legal process and protect their rights. Additionally, the chauffeur can request the police officer who issued the citation to be present, which allows them to question the officer and potentially challenge the validity of the citation. Finally, the chauffeur can present evidence on their own behalf, which gives them the opportunity to provide information or documentation that supports their innocence or mitigates their culpability. All of these options are valid rights that the chauffeur is entitled to exercise.

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  • 50. 

    A taxi is unattended at the airport:

    • A.

      When the taxi driver is more than 10 feet his/her vehicle in the staging area

    • B.

      When the taxi driver has no passenger in the vehicle

    • C.

      When the taxi driver is getting a short trip ticket

    • D.

      When the taxi driver is outside of the cab loading luggage in the trunk

    Correct Answer
    A. When the taxi driver is more than 10 feet his/her vehicle in the staging area
    Explanation
    The correct answer states that a taxi is unattended at the airport when the taxi driver is more than 10 feet away from his/her vehicle in the staging area. This means that if the taxi driver is not within a certain distance from the vehicle, it is considered unattended. This could be a safety measure to ensure that the taxi driver is always present and available to attend to passengers or any other responsibilities related to the vehicle.

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Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 05, 2010
    Quiz Created by
    Chicagotaxi
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