3 claims
2 claims
2.5 claims
1 claim
Customer Information
Usage Summary
Subscriptions
Non of the above
Yes
No
Device IMEI (unless lost or stolen)
Last payment date, payment amount, and Aio Pay Date
Name on the account
Address on the account
Yes
No
Applies to both Aio-purchased devices and devices that you bring to Aio (BYOD).
Applies if payment is between 30 and 59 days past your Aio Pay Date.
Applies if paying between 6 and 29 days past your Aio Pay Date.
None of the above
Reactivation
Restocking
Late payment
All of the above
Case Management
Update Subscriber Details
Account Inquiries
Update Account Details
$15
$25
$10
$5
Account details
Account Inquiry
Account Overview
Update Account Details
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