M&IB Devx - User Experience (Ux)

23 Questions | Total Attempts: 172

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User Experience Quizzes & Trivia

This is part of the DevX course assessment that will be taken by delegates before and after the programme.


Questions and Answers
  • 1. 
    Which of these is NOT a key principle of user centred design?
    • A. 

      Waterfall design

    • B. 

      Early and continual focus on users and their tasks

    • C. 

      Empirical measurement of user behaviour

    • D. 

      Iterative design

  • 2. 
    Three of the four cornerstones of contextual inquiry are partnership, interpretation and focus. What's the fourth?
    • A. 

      Context

    • B. 

      User interviews

    • C. 

      Artefact analysis

    • D. 

      Ethnography

  • 3. 
    Which ISO standard defines a human-centred design process for interactive systems?
    • A. 

      ISO 9241-210

    • B. 

      ISO 9000-1

    • C. 

      ISO 2941

    • D. 

      ISO 1347

  • 4. 
    What is the term given to a critical “user journey” with a system?
    • A. 

      Red route

    • B. 

      Blue Route

    • C. 

      Yellow Route

    • D. 

      Green Route

  • 5. 
    The ISO definition of usability comprises satisfaction, efficiency and ____________?
    • A. 

      Effectiveness

    • B. 

      Usefulness

    • C. 

      Productiveness

    • D. 

      Learnability

  • 6. 
    Someone on your design team asks you to review a persona they have created. Which of these is NOT a critical component of a persona?
    • A. 

      A detailed list of demographic characteristics

    • B. 

      A description of key goals

    • C. 

      A photograph

    • D. 

      A quotation

  • 7. 
    You’re listening to a UX presentation in which the speaker talks about the three components of the “context of use”. What is he talking about?
    • A. 

      Users, environments & goals

    • B. 

      Users, UX vision & testing

    • C. 

      Users, Personas & KPIs

    • D. 

      Users, prototyping & testing

  • 8. 
    Your manager has called you into a meeting. She says, “I understand you just went on a UX course. So tell me: what’s most important in user-centred design?” What do you say?
    • A. 

      Iterative design & user testing

    • B. 

      Including every function each user wants

    • C. 

      Regular design demos

    • D. 

      Web 2.0 technologies

  • 9. 
    A usability test report plots a graph showing the number of participants who correctly and completely achieved each goal. What is this a measure of?
    • A. 

      Effectiveness

    • B. 

      Efficiency

    • C. 

      Satisfaction

    • D. 

      Intelligence

  • 10. 
    You’re reviewing a set of user stories for a design project. Which of the following is NOT an important question to ask of a user story?
    • A. 

      Is it less than 100 words?

    • B. 

      Is it a complete activity?

    • C. 

      Is it really a red route?

    • D. 

      Is it specific and measurable?

  • 11. 
    You’re at a coffee break at an industry conference. The group of people you’re with are discussing what’s important when designing easy to use software. Someone asks for your views. What do you say?
    • A. 

      Understanding users & tasks

    • B. 

      Following a style guide

    • C. 

      Incorporating a blog

    • D. 

      Making interfaces consistent

  • 12. 
    An agency are giving a presentation to your group on their process for developing personas. You ask them, “How many user interviews do most firms carry out when developing personas?” What is the right answer?
    • A. 

      About 20

    • B. 

      About 30

    • C. 

      About 40

    • D. 

      About 50

  • 13. 
    The words and phrases that make people click on buttons and links are called trigger words.
    • A. 

      TRUE

    • B. 

      False

  • 14. 
    Complete the ISO definition of usability: “Extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified…"
    • A. 

      Context of use

    • B. 

      Technology context

    • C. 

      Contextual inquiry

    • D. 

      Environment

  • 15. 
    CARP is an acronym for a set of visual design principles. What does it stand for?
    • A. 

      Contrast, Alignment, Repetition and Proximity

    • B. 

      Contrast, Assessment, Replication and Proximity

    • C. 

      Colour, Alignment, Repetition and Perfection

    • D. 

      Comparison, Alignment, Replication and Proximity

  • 16. 
    If you were creating a form to ask for someone’s gender (male or female), what would be the correct control to use?
    • A. 

      A pair of radio buttons

    • B. 

      A drop down menu

    • C. 

      A pair of checkboxes

    • D. 

      A spin box

  • 17. 
    Eye tracking studies show that users scan pages in a “T” shape. Users first read in a horizontal movement, usually across the upper part of the content area. This initial element forms the T’s top bar.
    • A. 

      FALSE

    • B. 

      True

  • 18. 
    There is a design technique to reduce screen complexity. Initially, show users only a few of the most important options. Then offer a larger set of specialised options upon request. What is this technique called?
    • A. 

      Progessive disclosure

    • B. 

      Hick's Law

    • C. 

      Fitts' Law

    • D. 

      Skeuomorphism

  • 19. 
    Which of the following is one of Nielsen’s 10 usability heuristics?
    • A. 

      Visibility of system status

    • B. 

      Design dialog to yield closure

    • C. 

      Reduce short-term memory load

    • D. 

      Suitability for the task

  • 20. 
    Imagine you’re evaluating a web form that has field labels inside the text input fields. When you click in the text input field the field label disappears. Which of Nielsen’s heuristics has been contravened?
    • A. 

      Recognition rather than recall

    • B. 

      Flexibility and efficiency of use

    • C. 

      Aesthetic and minimalist design

    • D. 

      None of the heuristics has been contravened

  • 21. 
    Which one of the following research questions could be answered with a small number of participants (say 5)?
    • A. 

      What are the main usability issues with the RBS web site home page?

    • B. 

      What are the main usability issues with an electronic voting system designed for a national referendum?

    • C. 

      Which web site is easier to use to book a hotel: Expedia or Hotels.com?

    • D. 

      How much will people pay for an online concierge service?

  • 22. 
    In a usability test, if a participant asks the moderator, “How do I return to the home page”, a good response would be:
    • A. 

      “How would you expect to return to the home page?”

    • B. 

      "How often would you say that you visit the home page of this site?”

    • C. 

      “Click on the logo at the top left”

    • D. 

      “Why do you want to go the home page?”

  • 23. 
    A mental model is the way designers choose to represent the working of the system to the user. Some people call this the “implementation model” or the “design model”. It shouldn’t be confused with the conceptual model, which is how users actually think the system works.
    • A. 

      False

    • B. 

      True

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