Interpersonal Communication Final Exam

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Interpersonal Communication Final Exam - Quiz


Questions and Answers
  • 1. 

    Do you think it is a good idea to "give in" or "give up" in a conflict? If you answered "yes," describe the circumstances that would warrant giving in. If you answered "no," explain why not.

  • 2. 

    In a few sentences, defend or refute the following statement: "Conflict is a destructive behavior."

  • 3. 

    Imagine a conflict which cannot be solved. What have you learned about interpersonal communication that might enable you to cope with unresolvable conflict.

  • 4. 

    Pick two people you know -- one with whom you want to strengthen your relationship, and one to whom you are not particularly attracted. Using the interpersonal attraction variables in the text, analyze the reasons why you want/don't want to form a relationship with each person.

  • 5. 

    Recount an interpersonal situation in which you failed to listen effectively. Describe the factors which caused you to listen poorly. What could you have done to change those factors?

  • 6. 

    All of the following are ineffective listening styles mentioned in the text except

    • A.

      Ambushing

    • B.

      Insulated listening

    • C.

      Stage hogging

    • D.

      Pseudolistening

    • E.

      Signal listening

    Correct Answer
    E. Signal listening
    Explanation
    The text mentions various ineffective listening styles, such as ambushing, insulated listening, stage hogging, and pseudolistening. However, it does not mention signal listening as an ineffective listening style. Therefore, signal listening is the correct answer as it is not mentioned in the text as an ineffective listening style.

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  • 7. 

    The process of using questioning and paraphrasing messages is a type of

    • A.

      Linear communication

    • B.

      Insensitive listening

    • C.

      Selective perception

    • D.

      Defensive behavior

    • E.

      Feedback

    Correct Answer
    E. Feedback
    Explanation
    Feedback is the correct answer because it refers to the process of using questioning and paraphrasing messages to provide information or opinions about the effectiveness of communication. Feedback helps to improve understanding and clarify any misunderstandings, making it an essential component of effective communication. The other options do not accurately describe the process described in the question.

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  • 8. 

    All of the following are reasons why it is difficult to listen all the time except:

    • A.

      We hear so many verbal messages.

    • B.

      We are often wrapped up in personal concerns

    • C.

      We comprehend words at a slower rate than people speak them.

    • D.

      We have many physical distractions

    • E.

      We think speaking has more advantages than listening.

    Correct Answer
    C. We comprehend words at a slower rate than people speak them.
    Explanation
    The given answer is incorrect because it states that we comprehend words at a slower rate than people speak them as a reason why it is difficult to listen all the time. However, this is not a valid reason as our brains are capable of processing and comprehending words at a much faster rate than people speak them.

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  • 9. 

    Giving only the appearance of being attentive is termed

    • A.

      Pseudolistening

    • B.

      Selective listening

    • C.

      Defensive listening

    • D.

      Insensitive listening

    • E.

      Fake listening

    Correct Answer
    A. Pseudolistening
    Explanation
    Pseudolistening refers to the act of pretending to listen or pay attention to someone while actually being disengaged or not fully present in the conversation. It involves giving the appearance of being attentive through non-verbal cues such as nodding, maintaining eye contact, or occasionally responding, but in reality, the listener is not actively processing or comprehending the information being communicated. Pseudolistening can be seen as a form of insincere or fake listening, as it lacks genuine interest or investment in the conversation.

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  • 10. 

    The advantage of paraphrasing to help is that

    • A.

      You can clarify your partner's concerns

    • B.

      You can suggest the solution that's best for your partner

    • C.

      You can use the clear message format (behavior, interpret, etc.)

    • D.

      You can share your own experiences and ideas

    • E.

      You can focus on what you think is the most relevant

    Correct Answer
    A. You can clarify your partner's concerns
    Explanation
    Paraphrasing helps in clarifying your partner's concerns by restating their statements or questions in your own words. This allows you to ensure that you have understood their concerns correctly and helps in avoiding any misunderstandings. By paraphrasing, you can also show your partner that you are actively listening and trying to understand their perspective. This can lead to better communication and problem-solving as you can address their concerns more effectively.

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  • 11. 

    You meet a friend at the supermarket and ask how he is doing. He replies, "I'm OK -- just stressed with all these finals." Which of the following is the best helping paraphrasing response you can make?

    • A.

      "Yeah, I know what you mean."

    • B.

      "So, you're stressed, huh?"

    • C.

      "You'll be fine; you always get good grades."

    • D.

      "Bet you're wishing you hadn't taken 18 credits?"

    • E.

      "So, you're managing most things just fine, but will be relieved when finals are over?"

    Correct Answer
    E. "So, you're managing most things just fine, but will be relieved when finals are over?"
    Explanation
    The correct answer paraphrases the friend's statement by acknowledging that they are managing most things fine but are stressed because of finals. It shows empathy and understanding of their situation.

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  • 12. 

    Which of the following bodily changes occurs during careful listening?

    • A.

      Heart rate quickens

    • B.

      Respiration increases

    • C.

      Body temperature rises

    • D.

      All of the above

    • E.

      None of the above

    Correct Answer
    D. All of the above
    Explanation
    During careful listening, the body undergoes various changes to enhance focus and attention. The heart rate quickens as the body prepares for increased mental activity. Respiration increases to supply more oxygen to the brain, aiding in cognitive processing. Additionally, the body temperature rises slightly due to increased metabolic activity. Therefore, all of the above bodily changes occur during careful listening.

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  • 13. 

     Constructive criticism is a kind of listening response that falls into the category termed

    • A.

      Advising

    • B.

      Judging

    • C.

      Analyzing

    • D.

      Supporting

    • E.

      Questioning

    Correct Answer
    B. Judging
    Explanation
    Constructive criticism involves evaluating or forming an opinion about something. It typically involves pointing out areas for improvement or offering suggestions for better performance. This aligns with the concept of judging, as it involves making a judgment or assessment of the situation or behavior being criticized. Therefore, judging is the correct answer in this context.

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  • 14. 

    All of the following are described in the text as helping responses except

    • A.

      Analyzing

    • B.

      Judging

    • C.

      Repeating

    • D.

      Supporting

    • E.

      Paraphrasing

    Correct Answer
    C. Repeating
    Explanation
    The text describes analyzing, judging, supporting, and paraphrasing as helping responses. However, it does not mention repeating as a helping response. Therefore, repeating is the correct answer.

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  • 15. 

    When choosing the best listening style, it is important to consider

    • A.

      The situation

    • B.

      The other person

    • C.

      Yourself

    • D.

      Both a and b above

    • E.

      A, b, and c above

    Correct Answer
    E. A, b, and c above
    Explanation
    The best listening style should consider the situation, the other person, and yourself. By considering the situation, you can adapt your listening style to be appropriate for the context. Considering the other person allows you to understand their communication style and preferences, enabling effective communication. Lastly, considering yourself ensures that you are aware of your own biases, distractions, and limitations, allowing you to actively engage in the listening process. Therefore, all three factors - the situation, the other person, and yourself - should be considered when choosing the best listening style.

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  • 16. 

    According to the text, we are usually attracted to people who

    • A.

      Like us

    • B.

      Are high self-disclosers

    • C.

      Are perfect

    • D.

      Approve of us even in ways we know are inaccurate

    Correct Answer
    A. Like us
    Explanation
    The text suggests that we are usually attracted to people who are similar to us. This could be because we feel more comfortable and understood when we are around people who share similar interests, values, or beliefs. When we find someone who is like us, it can create a sense of connection and compatibility, which often leads to attraction.

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  • 17. 

    "Why don't you go ahead and visit your friends without me this weekend. I'll stick around and catch up on my studies." This statement typifies which relational stage?

    • A.

      Integrating

    • B.

      Differentiating

    • C.

      Bonding

    • D.

      Terminating

    • E.

      Intensifying

    Correct Answer
    B. Differentiating
    Explanation
    This statement typifies the differentiating stage of a relationship. The speaker is suggesting that they will stay behind and focus on their studies while the other person goes to visit their friends without them. This indicates a desire for independence and pursuing individual interests, which is characteristic of the differentiating stage where individuals start to assert their individuality and prioritize their own needs and goals.

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  • 18. 

    When two opposing or incompatible forces exist simultaneously in an interpersonal relationship, the struggle to achieve these opposing goals creates what is called a

    • A.

      Collectivistic tension

    • B.

      Differentiating end state

    • C.

      Counterfeit goal state

    • D.

      Dialectical tension

    • E.

      Proximity problem

    Correct Answer
    D. Dialectical tension
    Explanation
    Dialectical tension refers to the conflict that arises when two opposing or incompatible forces exist simultaneously in an interpersonal relationship. This tension occurs when individuals in a relationship face the struggle of trying to achieve opposing goals or desires. It highlights the inherent contradictions and conflicts that can arise in relationships, such as the need for independence and the desire for connection.

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  • 19. 

    Conflicting desires for both intimacy and the lack of it in an interpersonal relationship lead to the

    • A.

      Connection-autonomy dialectic

    • B.

      Cohesion-revolt dialectic

    • C.

      Predictability-novelty dialectic

    • D.

      Openness-privacy dialectic

    Correct Answer
    A. Connection-autonomy dialectic
    Explanation
    The connection-autonomy dialectic refers to the conflicting desires for both intimacy and independence in a relationship. It represents the tension between wanting to be close and connected to someone while also needing personal space and freedom. This dialectic recognizes the natural push and pull between these two needs and the ongoing negotiation and balance required in maintaining a healthy relationship.

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  • 20. 

    Of all the strategies for managing dialectical tensions, ________________ is the least functional.

    • A.

      Denial

    • B.

      Disorientation

    • C.

      Alternation

    • D.

      Segmentation

    Correct Answer
    A. Denial
    Explanation
    Denial is the least functional strategy for managing dialectical tensions. This means that denying the existence of these tensions or pretending that they do not exist is not an effective way to address them. Instead, acknowledging and embracing the tensions, and finding a balance between the opposing forces is usually a more productive approach. Denial can lead to unresolved conflicts and hinder effective communication and problem-solving.

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  • Current Version
  • Jul 25, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 22, 2014
    Quiz Created by
    Stonehengebaby
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