Interpersonal Communication
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This 10 question assesment will test your ability on interpersonal communication elements based on the previous lessons, including: What is interpersonal communication Listening and Responding Interpersonal skills cross-cultural communication
- 1.Interpersonal communication includes message sending and message reception between two or more individuals.
- A.
True
- B.
False
- 2.Middle Easten cultures greet each other by
- A.
Shaking Hands
- B.
Bowing
- C.
Double Kiss
- D.
Hugging
- 3.In North America, what is considered to be etiquette space between individuals when communicating?
- A.
Extremely far apart
- B.
2 Meters
- C.
Extremely close
- D.
Arm-Length
- 4.Which of the following statements is incorrect when discusing interpersonal skills.
- A.
Smile and use eye contact
- B.
Be relaxed
- C.
Crossing arms
- D.
Ask questions
- 5.What are some effective tips for interpersonal communication?
- A.
Be aware of non-verbal cues such as eye contact, facial expressions or body postures
- B.
Try to understand the message from the sender´s perspective
- C.
Try to refrain from forming your response before you have even heard what the other is saying
- D.
A & C
- E.
All the above
- 6.In the Japanese culture, eye contact is considered to be a good way of showing interpersonal communication
- A.
True
- B.
False
- 7.In the Japanese culture, eye contact is considered to be rude and invasive. Minimal eye contact is best.
- A.
True
- B.
False
- 8.Which of the following is considered to be good interpersonal etiquette?
- A.
Be interested in the people you are communicating with. Remember people are more attracted to those who are interested in them, and will pay more attention to what they are saying.
- B.
Be relaxed. Bad body language such as hunched shoulders, fidgeting, toe-tapping or hair-twiddling portray to the speaker that your not interested and not paying attention.
- C.
Listen first. Communication is a two-way process; getting your message across depends on understanding the other person.
- D.
Smile and use eye contact.
- E.
If the other person has a different point of view to yourself find out more about why they have that point of view.
- F.
Ask questions. Its a great way to show people that you are really interested in them.
- G.
Be assertive. Value what the speaker has to say.
- H.
When your speaking try to be enthusiastic when appropriate.
- 9.Body language such as hunched shoulders, fidgeting, toe-tapping or hair-twiddling portray to the speaker that your not interested and not paying attention.
- A.
True
- B.
False
- 10.The quality of the interpersonal relationships you will experience at work are enhanced by improved ________________
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