Pre-season Refresher Quiz 2014
To get you thinking about SmartFresh. . . . . Ensure you have your manual handy when completing the quiz.
- 1.What safety equipment and PPE are required when attending a customer site to undertake an application?
- A.
Glasses, long trousers, hat, jandals/thongs, cellphone
- B.
Hi-viz, closed shoes, long trousers, long sleeves, disposable gloves, oxygen meter, cellphone
- C.
Hi-viz, closed shoes, hat, long trousers, long sleeves, oxygen meter
- D.
Hi-viz, closed shoes, long trousers, long sleeves, disposable gloves
- 2.Which of these deviations on the checklist do not prevent you from continuing with the application? (Check all that apply)
- A.
Room number has changed, but the customer says the volume is the same
- B.
Room number has changed and the volume has changed
- C.
No room number on the coolroom door
- D.
Actual pouch size selected does not match pouch on the checklist (not batch number)
- E.
Requested date has changed
- F.
None of the above
- 3.The minimum oxygen level at which it is safe to enter a coolroom (as confirmed by your oxygen meter) is
- 4.When there is only a little bit of loose powder in the foil pouch when you open it, you can still proceed with the application as long as you tip all the powder out of the pouch into the generator.
- A.
True
- B.
False
- 5.After which section heading on the checklist do you proceed with placing the pouch in the generator/tabs into the activator kit?
- A.
Room inventory
- B.
Maturity information
- C.
Sampling
- D.
SmartFresh Application
- E.
Post-application
- 6.What would you do if you return to vent a room and you find that the sign has been removed or appears to have been disturbed? (Please check all that apply)
- A.
Advise AgroFresh
- B.
Vent the room immediately
- C.
Ask the customer what has happened
- D.
Write the details on the checklist
- 7.When should you put on your Hi-viz vest and turn on your oxygen meter?
- A.
Once you arrive at the room to do the application
- B.
On arrival at the customer site
- C.
Before leaving home in the morning
- D.
Any social occasions
- 8.It's Sunday afternoon and the footy is on. There is no-one at the customer site when you arrive to vent a room. Can you proceed to open the room and complete the application?
- A.
Yes
- B.
No
- 9.If you were to come across these scenarios when you are completing an application, which if any would you immediately contact AgroFresh about? (Please check any that apply)
- A.
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- B.
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- C.
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- 10.When taking library samples, what aspects of the fruit are you looking for? (Please check all that apply)
- A.
Representative of the fruit in the room
- B.
Any sizes acceptable
- C.
No punctures, cuts or decay
- D.
No sunburn or skin damage
- E.
Whatever the customer gives you
- F.
Any variety is OK
- 11.What is the maximum length of time from completion of an application for you to return the completed checklist to AgroFresh and update the website?
- A.
As soon as possible
- B.
No more than 24 hours
- C.
No more than 48 hours
- D.
Whenever I feel like it
- 12.If a mis-application occurs, what should you do? (Please check all that apply)
- A.
Contact AgroFresh by text or email immediately when mis-application is discovered
- B.
Stay calm and don't alarm the customer
- C.
Document what happened on the checklist
- D.
Complete an Incident Report Form and return to AgroFresh within 48 hours
- E.
Complete an Incident Report Form and return to AgroFresh within 24 hours
- F.
Contact AgroFresh immediately when mis-application is discovered, ensuring you speak to someone
- 13.Is the customer required to sign on the bottom of page 1 of the checklist before you place the pouch in the generator or SmartTabs in the activator kit?
- A.
Yes
- B.
No
- 14.Are you required to work through all sections of the checklist in order before you place the pouch in the delivery system?
- A.
Yes
- B.
No
- 15.Which of the following key components must be confirmed by the customer and reported on the checklist prior to activating the SmartFresh application in order to ensure that the room is ready for a successful application?
- A.
Air tightness of room confirmed by customer
- B.
Any special room sealing details carried out
- C.
Scrubbers/Ozone switched off
- D.
Refrigeration fans running
- E.
All vents and portholes closed
- 16.Which of the following do you consider to be key to your role as a service provider?
- A.
Flexibility
- B.
Good communication skills
- C.
Ensuring I am up to date with all payments on my cellphone, car & office equipment
- D.
Time management skills
- E.
Ensuring I always keep my promises
- F.
Honesty and reliability
- G.
Getting the job done as quickly as possible
- H.
Ensuring I never put myself or others at risk
- I.
Making sure I complete the job no matter what
- J.
Understanding and following the guidelines
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