Health Managers & Assistant Health Managers - Networks Group Flu Pandemic Exercise 2016
(94).webp "Health Managers & Assistant Health Managers - Networks Group Flu Pandemic Exercise 2016 - Quiz")
Flu Pandemic Exercise for Networks Group
Participants:
Health Managers
Assistant Health Managers
BOTH Health Manager & BCM Coordinator
BOTH Assistant Health Manager BCM Coordinator
BOTH Health Manager & BCM SPOC
BOTH Assistant Health Manager & BCM SPOC
- 1.
INSTRUCTIONS:1. Please read and listen carefully to Narrative 2 (by Facilitator).2. DO NOT click "Next" until instructed by the Facilitator.
- 2.
INSTRUCTIONS:1. Please read and listen carefully to Narrative 3 (by Facilitator).2. DO NOT click "Next" until instructed by the Facilitator.
- 3.
DO NOT click "NEXT" until you are instructed by the Facilitator.
- 4.
DO NOT click "NEXT" until you are instructed by the Facilitator.
- 5.
INSTRUCTIONS:1. Please read and listen carefully to Narrative 4A & 4B (by Facilitator).2. DO NOT click "Next" until instructed by the Facilitator.
- 6.
DO NOT click "NEXT" until you are instructed by the Facilitator.
- 7.
INSTRUCTIONS:1. Please read and listen carefully to Narrative 5A (by Facilitator).2. DO NOT click "Next" until instructed by the Facilitator.
- 8.
DO NOT click "NEXT" until you are instructed by the Facilitator.
- 9.
INSTRUCTIONS:1. Please read and listen carefully to Narrative 5B & 5C (by Facilitator).2. DO NOT click "Next" until instructed by the Facilitator.
- 10.
Which are the relevant items that can be found in the Health Manager Equipment Box?
- A.
Thermometer, pen, masking tape, signages
- B.
Surgical mask, disposable gloves, alcohol wipes, checklist form (Annex G8-5)
- C.
N-95 mask, thermometer sleeves, contact tracing form, bio-hazard bags
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
These are all of the items that should be prepared and should be found in the Health Manager Equipment Box. Please ensure that the box is updated and well-prepared.Rate this question:
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- 11.
Should Personal Protective Equipment (PPE) be issued at this stage?
- A.
YES
- B.
NO
Correct Answer
B. NOExplanation
PPE should only be issued to staff during DORSCON YELLOW. During DORSCON GREEN, PPE are to be prepared (not distributed).Rate this question:
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- 12.
Who will be responsible for the activation of contact tracing processes at the workplace?
- A.
BCM Coordinators
- B.
Human Resource Department
- C.
BCMPS Department
- D.
Incident Management Team (IMT)
Correct Answer
B. Human Resource DepartmentExplanation
HR is responsible for activating contact tracing processes at the workplaceRate this question:
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- 13.
Who are responsible for collating contact information of all employees in your department for the purpose of operations?
- A.
Managing Director
- B.
Incident Management Team (IMT)
- C.
Your Vice President
- D.
Respective department's Directors and BCM Coordinators/ BCM SPOCs
Correct Answer
D. Respective department's Directors and BCM Coordinators/ BCM SPOCsExplanation
Respective department's Directors and BCM Coordinators/ BCM SPOCs are responsible for collating contact information of all employees in your departmentRate this question:
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- 14.
Who are responsible for monitoring stock levels of Personal Protective Equipment (PPE) at your workplace?
- A.
Health Managers
- B.
BCM Coordinators
- C.
BCMPS Department
- D.
All staff
Correct Answer
A. Health ManagersExplanation
Health Managers are responsible for monitoring stock levels of Personal Protective Equipment (PPE)Rate this question:
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- 15.
Who keeps the Personal Protective Equipment (PPE) in your department?
- A.
Managing Director
- B.
Every staff
- C.
BCMPS Department
- D.
Health Managers
Correct Answer
D. Health ManagersExplanation
Health Managers keep the Personal Protective Equipment (PPE) in your departmentRate this question:
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- 16.
Who are responsible for briefing the employees on personal hygiene measures?
- A.
BCMPS Team
- B.
Health Managers and Directors of each individual department
- C.
Vice President
- D.
Human Resource
Correct Answer
B. Health Managers and Directors of each individual departmentExplanation
Health Managers and Directors of each individual department are responsible for briefing the employees on personal hygiene measures. For example, washing hands before your meal, covering your nose while sneezing, etc.Rate this question:
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- 17.
Which of the following is FALSE regarding the travel policy of Singtel Networks Group?
- A.
There is no travel restriction to countries which are in DORSCON GREEN
- B.
Staff who travel to countries in DORSCON ORANGE or DORSCON RED must quarantine himself/herself for 14 days upon returning
- C.
Staff is advised not to travel to affected country
- D.
Staff who travel to countries in DORSCON YELLOW must quarantine himself/herself for 30 days upon returning
Correct Answer
D. Staff who travel to countries in DORSCON YELLOW must quarantine himself/herself for 30 days upon returningExplanation
Home quarantine upon return only applies to staff travelling to DORSCON ORANGE/RED countries. DORSCON GREEN/YELLOW are not required.Rate this question:
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- 18.
Should the staff (including the Networks Group Managing Director) returning to Singapore be quarantined?
- A.
YES
- B.
NO
Correct Answer
A. YESExplanation
Shanghai is an affected country and in DORSCON ORANGE/RED phase. Quarantine upon return is compulsory.Rate this question:
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- 19.
Should the business trip to Tokyo, proceed as usual?
- A.
YES
- B.
NO
Correct Answer
A. YESExplanation
Tokyo is an unaffected country.Rate this question:
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- 20.
What are the items to be included in the health screening form for visitors?
- A.
Personal details, IC number, contact details
- B.
Meeting venue, Name of temperature recording staff
- C.
Description of symptoms, contract tracing, travel history
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
All of the items in all options are to be included in the health screening form for visitorsRate this question:
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- 21.
Above what body temperature is a visitor/staff considered a suspected carrier? Choose the lowest limit.
- A.
37 C
- B.
38 C
- C.
40 C
- D.
41 C
Correct Answer
B. 38 CExplanation
Anyone with body temperature above 38 C is a suspect.Rate this question:
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- 22.
Should visitors or staff who are unwell but show no symptoms, be allowed to enter the premise?
- A.
YES
- B.
NO
Correct Answer
A. YESExplanation
Visitors or staff who are unwell but show no symptoms are allowed to enter the premiseRate this question:
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- 23.
What are the procedures for visitors or staff who are unwell but show symptoms?
- A.
Staff to notify Health Managers and advise visitor to remain at reception. Unwell visitor to don surgical mask.
- B.
Health Managers to isolate visitor by accompanying him/her to isolation bay via isolation route.
- C.
Health Managers to monitor the health status of staff who have come into contact with infected visitor
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
All of the above options are the correct procedures for visitors or staff who are unwell but show symptoms of H7N9Rate this question:
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- 24.
Which of the following is the correct procedure during DORSCON YELLOW?
- A.
During DORSCON YELLOW, isolation rooms are ready and prepared
- B.
During DORSCON YELLOW, staff are to wear Personal Protective Equipment (PPE) all the time
- C.
During DORSCON YELLOW, ALL staff are to work from home
- D.
None of the above
Correct Answer
A. During DORSCON YELLOW, isolation rooms are ready and preparedExplanation
During DORSCON YELLOW, isolation rooms have to be ready. Staff are not required to wear PPE all the time and not ALL staff are to work from home.Rate this question:
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- 25.
Who should be informed first when Mrs Elaine Tan was found to be listless and unwell?
- A.
Line Directors
- B.
Health Managers
- C.
Family members
- D.
Both A & B are correct
Correct Answer
D. Both A & B are correctExplanation
Line directors and Health Managers are to be informed first.Rate this question:
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- 26.
What precautions should you do when attending to Mrs Elaine Tan?
- A.
Wear N-95 mask
- B.
Wear a safety helmet
- C.
Wear disposable gloves
- D.
Both A & C
Correct Answer
D. Both A & CExplanation
These two actions apply for anyone attending to suspect.Rate this question:
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- 27.
At 10am, Mrs Elaine insisted that she was just having a normal fever.Which of the immediate action by Health Managers (HM) is INCORRECT?
- A.
Instruct her to cover her mouth with her hands
- B.
Health Managers to wear N-95 mask before attending to her
- C.
Take note of the time
- D.
Health Managers to wear disposable gloves before attending to her
Correct Answer
A. Instruct her to cover her mouth with her handsExplanation
It is incorrect for a suspect to cover her mouth with her hands. Suspects should wear surgical mask.Rate this question:
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- 28.
Which of the following statements is/are TRUE?
- A.
N-95 masks have an expiry date
- B.
Health Managers are to switch off any fans at Mrs Elaine's working and surrounding area
- C.
Health Managers and Assistant Health Managers are to wear Personal Protective Equipment (PPE) before attending to any suspects
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
All options are correct.Rate this question:
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- 29.
What should the staff in the immediate proximity of Mrs Elaine Tan do?
- A.
Wear N-95 mask immediately
- B.
Work from home to prevent spreading to others
- C.
Not to crowd around Elaine and keep outside 2m radius from Mrs Elaine
- D.
A & C are correct
Correct Answer
D. A & C are correctExplanation
Staff nearby the suspect should protect himself/herself by wearing N-95 mask and not to crowd around the suspect.Rate this question:
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- 30.
True or False: Mrs Elaine MUST wear a surgical mask when she is alone.
- A.
TRUE
- B.
FALSE
Correct Answer
A. TRUEExplanation
A suspect is to wear surgical mask. Not N-95 mask.Rate this question:
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- 31.
What should be done at 10.30am to manage Mrs Elaine Tan?
- A.
Record the time and check if her temperature exceeds 38 C
- B.
Isolate her to quarantine/isolation room
- C.
To check with Mrs Elaine Tan on travel history to affected areas and/or contact history with pandemic patients
- D.
All are correct
Correct Answer
D. All are correctExplanation
All options are the correct procedures to manage a suspectRate this question:
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- 32.
Which of the following is/are the responsibilities of the Assistant Health Managers?
- A.
Put up signages to prevent staff from entering that room
- B.
Put up signages to prevent staff from leaving the floor
- C.
Put up signages to stop staff from using the same washroom used by Mrs Elaine
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
All options are responsibilities of assistant health managers. They play a support role to the health manager.Rate this question:
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- 33.
Which of the following is FALSE regarding procedures relating to quarantine/isolation room?
- A.
Health Manager is to inform people to vacate the quarantine/ isolation room before Mrs Elaine enters
- B.
Windows and doors in the quarantine/ isolation room MUST be closed and duct-tape shut.
- C.
Signages should be put up to prevent people from entering the quarantine/ isolation room
- D.
Mrs Elaine should bring her valuables to the quarantine/isolation room
Correct Answer
B. Windows and doors in the quarantine/ isolation room MUST be closed and duct-tape shut.Explanation
Windows and doors in the quarantine/ isolation room MUST not be closed and duct-tape shut.Rate this question:
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- 34.
What are the list of required things to be available in the quarantine/isolation room?
- A.
Three chairs, two surgical masks, 1 pair of disposable gloves, drinking water
- B.
Telephone, towels, fans, fire extinguishers
- C.
Laptop, food, iPad, safety helmet
- D.
Both A and C are correct
Correct Answer
A. Three chairs, two surgical masks, 1 pair of disposable gloves, drinking waterExplanation
Three chairs, two surgical masks, 1 pair of disposable gloves, drinking water - These are the basic necessities to be readily available in the isolation roomRate this question:
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- 35.
What is the number to be called for ambulance to send Mrs Elaine to the hospital?
- A.
999
- B.
995 / 993
- C.
6777 3777
- D.
1777
Correct Answer
B. 995 / 993Explanation
995 is the number to call for the ambulance. 993 is the number used for pandemic event.Rate this question:
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- 36.
Who should you notify to clean and disinfect the affected premises?
- A.
Line Directors
- B.
Facilities Management
- C.
Managing Director
- D.
Any available staff nearby
Correct Answer
B. Facilities ManagementExplanation
Facilities Management is responsible for any disinfection of affected premises.Rate this question:
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- 37.
Which of the following is FALSE with regard to the responsibilities of Managing Agent (MA)?
- A.
MA is to inform Health Manager as soon as the ambulance arrives
- B.
MA needs to liase with security to hold designated lift
- C.
MA needs to liase with Facilities Management to disinfect the areas to be disinfected
- D.
MA is responsible for ordering food to ensure the suspects and their families are fed
Correct Answer
D. MA is responsible for ordering food to ensure the suspects and their families are fedExplanation
MA is NOT responsible for ordering food to ensure the suspects and their families are fedRate this question:
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- 38.
After Mrs Elaine has been sent to the quarantine/isolation room, which of the following procedures is FALSE?
- A.
All staff MUST work in the rooms used by Mrs Elaine
- B.
Health Manager and Assistant Health Manager to inform staff who is donning Personal Protective Equipment (PPE) to remove PPE in the toilet
- C.
Health Manager to inform staff to wash their hands thoroughly
- D.
Health Manager and Assistant Health Manager to check whether other staff has temperature exceeding 38 C.
Correct Answer
A. All staff MUST work in the rooms used by Mrs ElaineExplanation
Staff are prohibited from using any rooms that have been previously used by any suspectRate this question:
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- 39.
TRUE OR FALSE: You should remove your N-95 mask first before removing disposable gloves.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
You should remove gloves first before your mask. The gloves may have been contaminated by any viruses via touching any surfaces that have been touched by the suspect.Rate this question:
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- 40.
Where should Personal Protective Equipment be disposed of?
- A.
Covered dustbin
- B.
Give to your Line Directors
- C.
Bio-hazard bag
- D.
A and C are true
Correct Answer
D. A and C are trueExplanation
PPE are to be disposed only at covered dustbin or bio-hazard bagsRate this question:
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- 41.
Which of the following is FALSE regarding the decontamination procedures?
- A.
Health Manager and Assistant Health Manager to take note on the arrival of cleaners
- B.
Ensure that all staff have left
- C.
Begin cleaning starting from the cleanest to the dirtiest
- D.
Begin cleaning your own vehicle before cleaning Managing Director's vehicle
Correct Answer
D. Begin cleaning your own vehicle before cleaning Managing Director's vehicleExplanation
Note: decontamination and cleaning should start from cleanest to dirtiest area.Rate this question:
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- 42.
Who is responsible for activating the Infectious Disease Business Continuity Plan (IDBCP)?
- A.
Singtel Pandemic Management Team (PMT)
- B.
Your spouse
- C.
Land Transport Authority (LTA)
- D.
BCMPS Team
Correct Answer
A. Singtel Pandemic Management Team (PMT)Explanation
Singtel Pandemic Management Team (PMT) activates the overall IDBCP.Rate this question:
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- 43.
Who is in-charge of the call tree procedures for Networks Group?
- A.
BCMPS Team
- B.
Respective Vice Presidents
- C.
Health Managers
- D.
Managing Director
Correct Answer
A. BCMPS TeamExplanation
BCMPS Team (led by Mr Tan Thiam Joo, Mr Lim Kai Loon & Ms Tan Lee Chan) will be in-charge of call tree proceduresRate this question:
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- 44.
Who is responsible for implementing the screening measures at the alternate site's lobby?
- A.
Line Directors
- B.
Facilities Management
- C.
BCM Coordinators
- D.
TJ
Correct Answer
B. Facilities ManagementExplanation
Facilities Management is in charge of the screening measures at the alternate site's lobbyRate this question:
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- 45.
How can staff be updated on the situation within Singtel Networks Group?
- A.
There will be a cascading brief through your respective Line Directors & on Espresso
- B.
Office cleaner
- C.
Singapore Police Force
- D.
Your family members
Correct Answer
A. There will be a cascading brief through your respective Line Directors & on EspressoExplanation
For any updates on the situation, there will be a cascading brief through your respective Line Directors & on Espresso.Rate this question:
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Current Version
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Aug 16, 2023Quiz Edited by
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May 26, 2016Quiz Created by
Hendrasu
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