Telesales Famcam Wave 2 Exam

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| By Teletele

Teletele

Community Contributor

Quizzes Created: 1 | Total Attempts: 69

Questions: 10 | Attempts: 69 | Updated: Jul 28, 2023

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Questions and Answers

1.

PLDT family camera that is good for live streaming only.
- A.
  
  Advanced Famcam
- B.
  
  Basic Famcam
- C.
  
  CCTV camera
- D.
  
  Webcam
Correct Answer
B. Basic Famcam

Explanation
The Basic Famcam is the correct answer because it is specifically designed for live streaming. The Advanced Famcam may have additional features, but it is not specified whether it is suitable for live streaming. A CCTV camera is typically used for surveillance purposes and may not be optimized for live streaming. A webcam is a general-purpose camera that can be used for various purposes, including live streaming, but it may not have the same level of quality and features as a dedicated live streaming camera like the Basic Famcam.

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2.

PLDT family camera that has a recording feature.
- A.
  
  Advanced Famcam
- B.
  
  Basic Famcam
- C.
  
  CCTV camera
- D.
  
  Webcam
Correct Answer
A. Advanced Famcam

Explanation
The advanced Famcam is the correct answer because it is specifically mentioned that the PLDT family camera has a recording feature. The advanced Famcam is likely to have more advanced features compared to the basic Famcam, CCTV camera, and webcam, making it the most suitable option for recording purposes.

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3.

One of the feature of this PLDR famcam is one-way audio.
- A.
  
  Advanced Famcam
- B.
  
  Basic Famcam
- C.
  
  CCTV camera
- D.
  
  Webcam
Correct Answer
B. Basic Famcam

Explanation
The PLDR famcam is mentioned to have the feature of one-way audio. Among the given options, the Basic Famcam is the most suitable choice for this feature. The Advanced Famcam may have more advanced features, but it is not specifically mentioned whether it has the one-way audio feature. The CCTV camera and Webcam options are not specifically designed for audio monitoring, making them less likely to have the one-way audio feature. Therefore, the Basic Famcam is the correct answer.

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4.

What is the lock-in period for Famcam
- A.
  
  12 months
- B.
  
  24 months
- C.
  
  36 months
- D.
  
  30 months
Correct Answer
C. 36 months

Explanation
The correct answer is 36 months. This means that the lock-in period for Famcam is 36 months, which implies that once you subscribe to Famcam, you are obligated to use the service for a minimum of 36 months before you can cancel or terminate it without any penalties or charges.

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5.

Which is said to be one of the important features of a Basic Famcam?
- A.
  
  Working thru Wifi
- B.
  
  Has micro SD card slot
- C.
  
  Waterproof
- D.
  
  Rotating camera
Correct Answer
A. Working thru Wifi

Explanation
One of the important features of a Basic Famcam is its ability to work through Wifi. This means that the camera can connect to the internet wirelessly, allowing users to access the camera's live feed remotely through their smartphones or other devices. This feature provides convenience and flexibility in monitoring and capturing footage, as it eliminates the need for physical connections or proximity to the camera.

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6.

Which is considered a pertinent landmark?
- A.
  
  Black Gate
- B.
  
  In front of a mango tree
- C.
  
  Beside Kristine's Sari-Sari Store
- D.
  
  At the back of a church
Correct Answer
C. Beside Kristine's Sari-Sari Store

Explanation
The reason why "beside Kristine's Sari-Sari Store" is considered a pertinent landmark is because it provides a specific and easily recognizable point of reference. Unlike the other options, which are more general or vague, the mention of a specific store allows for clear directions and navigation. This makes it a useful and relevant landmark for people trying to locate a certain place or address.

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7.

When is the delivery time of the availed Famcam unit for GMM and Metro Manila areas?
- A.
  
  5-7 working days
- B.
  
  7-10 working days
- C.
  
  10-14 working days
- D.
  
  10-15 working days
Correct Answer
B. 7-10 working days

Explanation
The delivery time of the availed Famcam unit for GMM and Metro Manila areas is 7-10 working days. This means that once the unit is ordered, it will take approximately 7-10 working days for it to be delivered to the specified location.

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8.

In obtaining the Professional Regulations Commission (PRC) ID, agent should ask for the ________.
- A.
  
  Profession
- B.
  
  Birthday
- C.
  
  Address
- D.
  
  Photocopy
Correct Answer
A. Profession

Explanation
When obtaining the Professional Regulations Commission (PRC) ID, the agent should ask for the profession of the individual. This is because the PRC ID is specifically issued to professionals in various fields such as doctors, engineers, lawyers, etc. The profession is a crucial piece of information required to ensure that the correct license and ID are issued to the individual based on their specific field of expertise.

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9.

How much is the pre-termination fee if SOR terminates the service within the lock-in period.
- A.
  
  P500
- B.
  
  P1.500
- C.
  
  Remaining months
- D.
  
  None
Correct Answer
C. Remaining months
10.

Which one would be the best answer for a customer inquiring on when is the additional MSF for the availed product be added to his/her bill?
- A.
  
  MSF will reflect depending on your billing cycle.
- B.
  
  MSF will reflect by next month.
- C.
  
  MSF will reflect after 2 months.
Correct Answer
A. MSF will reflect depending on your billing cycle.

Explanation
The best answer for a customer inquiring about when the additional MSF for the availed product will be added to their bill is that it will reflect depending on their billing cycle. This means that the MSF will be added to their bill at the next billing cycle, which could be monthly, quarterly, or any other predetermined time frame. The timing of when the MSF will be reflected will vary for each customer based on their specific billing cycle.

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Telesales Famcam Wave 2 Exam

PLDT family camera that is good for live streaming only.

PLDT family camera that has a recording feature.

One of the feature of this PLDR famcam is one-way audio.

What is the lock-in period for Famcam

Which is said to be one of the important features of a Basic Famcam?

Which is considered a pertinent landmark?

When is the delivery time of the availed Famcam unit for GMM and Metro Manila areas?

In obtaining the Professional Regulations Commission (PRC) ID, agent should ask for the ________.

How much is the pre-termination fee if SOR terminates the service within the lock-in period.

Which one would be the best answer for a customer inquiring on when is the additional MSF for the availed product be added to his/her bill?