This quiz evaluates knowledge on specific telecommunications promotions, eligibility, and service procedures as of April's last week.
True
False
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Micro SIM
Regular/Standard SIM
Nano SIM
Both Micro or Nano would do
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True
False
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$5 Mexico and Canada Unlimited
$5 Value Bundle
$1 Call Detail
$2 Name ID
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True
False
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Ask if the customer would keep the same SIM.
Ask if customer calling from the phone to activate or the old phn.
Help customer locate IMEI/SIM
Ask if phn to activate is new or used.
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True
False
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Check data usage and order history
Save addresses and preferences
Securely save payment method and info to make checkout faster
Print their previous billing statements with their address on it.
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True
False
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True
False
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True
False
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True
False
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True
False
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True
False
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True
False
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NYPHP and PHPDUP
NYINS and MGRADJ
MGRADJ and PHPDUP
NYPHP2 and MGRADJ
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True
False
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True
False
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Quiz Review Timeline (Updated): Apr 27, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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