Toll Free Number Quiz! Trivia

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| By Tanmaykjadhav
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Tanmaykjadhav
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Quizzes Created: 1 | Total Attempts: 168
| Attempts: 168
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  • 1/15 Questions

    Through "I-serve" customers can nest multiple routings as per their desired call flow.

    • True
    • False
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About This Quiz

Explore the Toll Free Number Quiz! Trivia to understand how toll-free and UAN numbers operate in India. Learn who bears the costs, the geographical limitations, and the technical distinctions among service providers. This quiz is crucial for professionals in telecommunications and service management.

Toll Free Number Quiz! Trivia - Quiz

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  • 2. 

    TTL is the only service provider who provides web interface "I-serve" to customers for TFN routing management.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement states that TTL is the only service provider who offers a web interface called "I-serve" to customers for managing TFN routing. This means that no other service provider provides this specific web interface for TFN routing management. Therefore, the answer is true.

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  • 3. 

    TFN-UAN revenue goes to the circle from which Order Entry is done.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The explanation for the given correct answer is that TFN-UAN revenue is allocated to the circle from which the Order Entry is performed. This means that the revenue generated from TFN-UAN goes directly to the specific circle that processed the order.

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  • 4. 

    Toll-free call charges are borne by:

    • Calling party alone

    • Toll free Service provider alone

    • Toll free owner alone

    • Termination number owner alone

    Correct Answer
    A. Toll free owner alone
    Explanation
    The correct answer is "Toll free owner alone." This means that the owner of the toll-free number is the one responsible for bearing the call charges. Unlike regular phone numbers where the caller is charged for the call, toll-free numbers allow callers to reach the business or service without incurring any charges. The owner of the toll-free number pays for the incoming calls, making it convenient for customers to reach them without any cost.

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  • 5. 

    TATA Toll free and UAN can be terminated on:

    • Any TATA Postpaid DEL

    • Any TATA Prepaid GSM

    • Any Fixed Line DEL

    • Any DEL in India

    Correct Answer
    A. Any TATA Postpaid DEL
    Explanation
    TATA Toll free and UAN can be terminated on any TATA Postpaid DEL. This means that if you have a TATA Postpaid DEL connection, you have the option to terminate or cancel your TATA Toll free and UAN services. It is not specified whether this termination option is available for other types of TATA connections such as prepaid GSM or fixed line DEL, or if it is applicable only in India.

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  • 6. 

    Purpose of Domestic toll-free & UAN is:

    • Originate in India and Terminate outside India

    • Originate Outside India and Terminate Inside India

    • Originate Outside India and Terminate outside India

    • Originate in India and Terminate in India

    Correct Answer
    A. Originate in India and Terminate in India
    Explanation
    The purpose of Domestic toll-free and UAN (Universal Access Number) is to allow calls to originate in India and terminate in India. This means that these numbers are used for domestic communication within India, allowing callers to reach businesses or organizations within the country without incurring any charges.

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  • 7. 

    There are different TFN & UAN series allowed to TTML and TTSL circles.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement suggests that there are different series of TFN (Telecom Facility Number) and UAN (Universal Access Number) allowed for the TTML and TTSL circles. This implies that these circles have specific and distinct sets of numbers allocated for their telecom services. Therefore, the statement is true.

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  • 8. 

    If the customer wants to identify the calling state/circle of the caller and route the caller to its specific location, the customer should configure.

    • City based routing

    • State Based routing

    • Whitelist routing

    • Blacklist routing

    Correct Answer
    A. State Based routing
    Explanation
    State Based routing would be the appropriate configuration for the customer in order to identify the calling state/circle of the caller and route them to their specific location. This routing method allows the customer to categorize incoming calls based on the state or region from which they originate, enabling them to direct the calls to the appropriate location or department. By using State Based routing, the customer can ensure that calls are efficiently handled and directed to the relevant resources based on the caller's location.

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  • 9. 

    Toll-free & UAN can be dialed from outside India.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because toll-free and UAN (Universal Access Number) numbers are typically only accessible within the country where they are issued. These numbers are designed to be free for callers within the country, but dialing them from outside the country would usually incur international calling charges. Therefore, toll-free and UAN numbers cannot be dialed from outside India.

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  • 10. 

    UAN call charges are borne by:

    • Calling party alone

    • UAN Service provider alone

    • Termination number owner alone

    • Local call by calling party and rest of the leg by UAN owner

    Correct Answer
    A. Local call by calling party and rest of the leg by UAN owner
    Explanation
    The correct answer is "Local call by calling party and rest of the leg by UAN owner." This means that the calling party will bear the charges for the local call, while the UAN owner will bear the charges for the remaining part of the call.

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  • 11. 

    Which are the other service providers who provide a web interface for TFN routing management?

    • Airtel

    • Reliance

    • BSNL/MTNL

    • None of the above

    Correct Answer
    A. None of the above
    Explanation
    None of the service providers mentioned in the options (Airtel, Reliance, BSNL/MTNL) provide a web interface for TFN routing management. Therefore, the correct answer is "None of the above".

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  • 12. 

    Toll-free & UAN no. series of all the service providers in India are differentiated by:

    • Last 4 digits

    • First 4 digit

    • Middle 3 digit (SCP code)

    • Middle 1st Digit (SCP code)

    Correct Answer
    A. Middle 3 digit (SCP code)
    Explanation
    The toll-free and UAN (Universal Access Number) series of all service providers in India are differentiated by the middle 3 digits, also known as the SCP (Service Control Point) code. This code helps to identify and route calls to the appropriate service provider. By using different SCP codes, service providers can ensure that their toll-free and UAN numbers are unique and distinguishable from each other.

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  • 13. 

    The following routing types are standalone and cannot be nested with any other routing types.

    • Blacklist routing and whitelist routing

    • Menu based routing and PIN based routing

    • Both A & B

    • State based routing and Day based routing

    Correct Answer
    A. Both A & B
    Explanation
    The correct answer is "Both A & B". This means that both Blacklist routing and whitelist routing, as well as Menu based routing and PIN based routing, are standalone routing types that cannot be nested with any other routing types.

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  • 14. 

    Following routing types incur additional charges to the customer apart from standard rental charges.

    • State Based rotuing and Time based routing

    • Menu based routing and PIN based routing

    • Load Based routing and Day based rotuing

    • Blacklist routing and whitelist routing

    Correct Answer
    A. Menu based routing and PIN based routing
    Explanation
    Menu based routing and PIN based routing incur additional charges to the customer apart from standard rental charges. This is because these routing types involve more complex and customized routing options. Menu based routing allows customers to navigate through a menu and select the desired destination, which requires additional infrastructure and resources. PIN based routing involves the use of personal identification numbers to route calls, which also requires extra processing and verification. Therefore, these routing types have additional costs associated with them.

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  • 15. 

    TTML allowed TFN-UAN series nos. can be logged in from any of the TTSL circles and vice-versa.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement suggests that TTML allowed TFN-UAN series numbers can be logged in from any TTSL circle and vice versa. However, the correct answer is false because it implies that there is no restriction or limitation on logging in from different circles. In reality, there may be specific rules or regulations that govern the logging in of these numbers, and they may not be universally accepted across all circles.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 24, 2016
    Quiz Created by
    Tanmaykjadhav
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