Administrative Decision Making Model Quiz Questions
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- 1.Which of the following is a decision-making technique in which people are assigned to express competing points of view?
- A.
Point-counterpoint
- B.
Brainwriting
- C.
Devil's Advocate
- D.
Group think
- 2.____ decisions are associated with conflicts over goals and decision alternatives, rapidly changing circumstances, fuzzy information, and unclear links among decision elements.
- A.
Conventional
- B.
Irrational
- C.
Programmed
- D.
Wicked
- 3.Two area banks, Bank A and Bank B, decided to merge their operations. This is an example of a:
- A.
Nonprogrammed decision
- B.
Programmed decision
- C.
Structured decision
- D.
Bad community decision
- 4.The _____ model of decision making describes how managers actually makes decisions in situations characterized by nonprogrammed decisions, uncertainty, and ambiguity.
- A.
Classical
- B.
Normative
- C.
Objective
- D.
Administrative
- 5.All of the following are characteristics of the administrative decision making model except:
- A.
Vague problem and goals.
- B.
Conditions of certainty.
- C.
Limited information about alternatives and their outcomes.
- D.
Satisfying choice.
- 6.Riley is a manager at the Tinker Tools. She is expected to make decisions that are in the organization's best economic interests. Her decisions should be based on which of the following models?
- A.
The garbage can model of decision making
- B.
The humanistic model of decision making
- C.
The administrative model of decision making
- D.
The classical model of decision making
- 7._____ is the step in the decision-making process in which managers analyze underlying causal factors associated with the decision situation.
- A.
Analysis
- B.
Identification
- C.
Recognition
- D.
Diagnosis
- 8.Which of these assumptions are included in the classical model of decision making?
- A.
Criteria for evaluating alternatives are unknown.
- B.
The situation is always uncertain.
- C.
The decision-maker strives for conditions of certainty.
- D.
The decision-maker selects the alternatives that will minimize the economic return to the organization.
- 9.Intuition is based on _____, but lacking in _____
- A.
Thought-process; guts
- B.
Experience; conscious thought
- C.
Conscious thought; practicality
- D.
Experience; applicability
- 10.Which approach defines how a decision-maker should make decisions?
- A.
Descriptive
- B.
Humanitive
- C.
Normative
- D.
Reflective
- 11.Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?
- A.
Certainty
- B.
Uncertainty
- C.
Brainstorming
- D.
Ambiguity
- 12._____ is by far the most difficult situation for a decision-maker.
- A.
Uncertainty
- B.
Ambiguity
- C.
Certainty
- D.
Brainstorming
- 13.Mark, a production manager at Kaylie's Kookware, recently chose to schedule his workers to work overtime. His alternative was to hire more workers. He is now monitoring the consequences of his choice. This is an example of _____.
- A.
Leading
- B.
Planning
- C.
Decision-making
- D.
Organization
- 14.Programmed decisions are made in response to _____ organizational problems.
- A.
Significant
- B.
Minor
- C.
Recurring
- D.
Unique
- 15._____ is the last step in the decision making process.
- A.
Evolution and feedback
- B.
Development of alternatives
- C.
Recognition of decision requirement
- D.
Implementation of chosen alternative
- 16.People with a(n) _____ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.
- A.
Conceptual
- B.
Logical
- C.
Analytic
- D.
Behavioral
- 17."When did it occur" and "how did it occur" are questions associated with which step of the decision making process?
- A.
Diagnosis and analysis of causes
- B.
Recognition of decision requirement
- C.
Development of alternatives
- D.
Selection of desired alternative
- 18._____ approach describes how managers actually make decisions, where as _____ approach defines how a decision-maker should make decisions.
- A.
Normative; classical
- B.
Descriptive; normative
- C.
Descriptive;classical
- D.
Normative; administrative
- 19.When a small community hospital decides to add a radiation therapy unit, it is considered a:
- A.
Certainty decision.
- B.
Poor management decision.
- C.
Programmed decision.
- D.
Nonprogrammed decision.
- 20.
- A.
Seeing what you want to see
- B.
Perpetuating the status quo
- C.
Being influenced by emotions
- D.
Being influenced by initial impressions
- 21.Which model of decision making is associated with satisficing, bounded rationality, and uncertainty?
- A.
Classical
- B.
Administrative
- C.
Quantitive
- D.
Political
- 22.Melissa is a manager at InStylez Clothing. Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Melissa's situation is most consistent with which of the following concepts?
- A.
Bounded Rationality
- B.
Satisfycing
- C.
Scientific management
- D.
Brainstorming
- 23.When managers know which goals they wish to achieve, but information about alternatives and future events is incomplete, the condition of _____ exists.
- A.
Ambiguity
- B.
Uncertainty
- C.
Certainty
- D.
Risk
- 24.The essence of _____ is to choose the first solution available.
- A.
Satificing
- B.
Decision maximization
- C.
Creativity
- D.
Bounded rationality
- 25.Good examples of _____ decisions are strategic decisions.
- A.
Structured
- B.
Programmed
- C.
Nonprogrammed
- D.
Recurring
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