Knowledge Test Front Of House

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| By Drkt2b

Drkt2b

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Quizzes Created: 1 | Total Attempts: 180

Questions: 41 | Attempts: 180 | Updated: Feb 6, 2024

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Feb 06, 2024

Quiz Edited by
ProProfs Editorial Team
Nov 03, 2015

Quiz Created by
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Knowledge Test Front Of House

Explain at least two reasons why it is important that we are accurate with our ice dream cone portioning

Complete the equation:Recipe for service=

Which of the following products are gluten free?Select all that apply:

The acronym LAST stands for

This is the correct way to serve a coffee

Our Small cup is 12 oz

Chick-fil-A Corporate offices are located in

We always ask guests with catering orders or large carry out orders whether or not we can carry their order to their car.

Trutt Cathy's first restaurant was opened in 1946 under the name:

Which is correct?

Select all the duties the lane 1 headset person is responsible for:

Parking lot checks must be done once every 2 hours during non peak times and once every hour during peak according to Chick-fil-A of Wilson standards

It is only the responsibility of front counter cashiers to ensure that coffee is brewed

CEM stands for:

Choose which is the correct way to assemble a medium iced coffee

ROE stands for:

The coffee server and brew cone must be rinsed and drained before every batch of coffee is brewed

Select all that apply.The Corporate Purpose is:

How often should restrooms be checked for cleanliness according to Chick-fil-A Wilson standards

The KPS system high lights red when an order hits 2 minutes and 10 seconds

Which of these groups are high needs guests?

Select all of the REQUIRED Second Mile Service actions

Identify the Core 4

Identify Proper Usage of the Language of Hospitality:Select all that apply

A car must be pulled to the wait area if their food is not ready within 30 seconds of their arrival to the window.

This would be a good example of how to pull a car to the drive thru wait area:"We are waiting on some fresh fries for your order if you wouldn't mind pulling forward we will bring them out to you in just a little while. Thank you."

Select All Appropriate Warm Welcomes:

The hold time for Coffee is

Select the ingredients in a Grilled Chicken Cool Wrap:

List all of the ingredients in an Asian Salad:

Select all of the Ingredients in a Fruit Cup

Select the Ingredients in a #2 sandwhich

Select the Appropriate Lid Dimples for a Cherry Coke

Select the Appropriate Lid Dimples for a Root Beer

Select the Appropriate Lid Dimples for a Sprite

Which would describe the proper way and order to bag a value sized 12 ct. nugget meal with ketchup and Polynesian sauce in Drive Thru according to Chick-fil-A proceedures

Select all of the appropriate descriptors:

First and Last Name:

Knowledge Test Front Of House

Explain at least two reasons why it is important that we are accurate with our ice dream cone portioning

Complete the equation:Recipe for service=​

Which of the following products are gluten free?Select all that apply:​

The acronym LAST stands for

This is the correct way to serve a coffee

Our Small cup is 12 oz

Chick-fil-A Corporate offices are located in

We always ask guests with catering orders or large carry out orders whether or not we can carry their order to their car.

Trutt Cathy's first restaurant was opened in 1946 under the name:

Which is correct?

Select all the duties the lane 1 headset person is responsible for:

Parking lot checks must be done once every 2 hours during non peak times and once every hour during peak according to Chick-fil-A of Wilson standards

It is only the responsibility of front counter cashiers to ensure that coffee is brewed

CEM stands for:

Choose which is the correct way to assemble a medium iced coffee

ROE stands for:

The coffee server and brew cone must be rinsed and drained before every batch of coffee is brewed

Select all that apply.The Corporate Purpose is:

How often should restrooms be checked for cleanliness according to Chick-fil-A Wilson standards

The KPS system high lights red when an order hits 2 minutes and 10 seconds

Which of these groups are high needs guests?

Select all of the REQUIRED Second Mile Service actions

Identify the Core 4

Identify Proper Usage of the Language of Hospitality:Select all that apply​

A car must be pulled to the wait area if their food is not ready within 30 seconds of their arrival to the window.

This would be a good example of how to pull a car to the drive thru wait area:"We are waiting on some fresh fries for your order if you wouldn't mind pulling forward we will bring them out to you in just a little while. Thank you."

Select All Appropriate Warm Welcomes:

The hold time for Coffee is

Select the ingredients in a Grilled Chicken Cool Wrap:

List all of the ingredients in an Asian Salad:

Select all of the Ingredients in a Fruit Cup

Select the Ingredients in a #2 sandwhich

Select the Appropriate Lid Dimples for a Cherry Coke

Select the Appropriate Lid Dimples for a Root Beer

Select the Appropriate Lid Dimples for a Sprite

Which would describe the proper way and order to bag a value sized 12 ct. nugget meal with ketchup and Polynesian sauce in Drive Thru according to Chick-fil-A proceedures

Select all of the appropriate descriptors:

First and Last Name:

Complete the equation:Recipe for service=

Which of the following products are gluten free?Select all that apply:

Identify Proper Usage of the Language of Hospitality:Select all that apply