1.
Full time employment consists of:
Correct Answer
D. All of the above
Explanation
All of the options listed apply to a full time employee. (business workbook)
2.
A mission state and goal for a company is:
Correct Answer
B. A statement describing the reason an organisation or program exists and used to help guide decisions about priorities, actions and responsibilities.
Explanation
If you see this question, think, mission. What is the companies mission?
3.
A company must have a policy and procedure for clients with disabilities?
Correct Answer
A. True
Explanation
• Ensure the building has appropriate wheelchair access – ramps, doors must be a reasonable width, handles and switches located at a level easily reached
• Fire and evacuation procedures must be adequate e.g. audible & visual
• Ensure there are accommodating toilet facilities
• Disabled car parking must be available
• Deaf Clients – make eye contact, talk clearly and slowly but do not yell at them or be condescending towards them
Blind Clients – reassure them, make them feel welcome and also welcome the Seeing Eye dog. Discuss the treatment thoroughly before and during the procedure
4.
What is the Australian Consumer Law?
Correct Answer
A. A national law guaranteeing consumer rights when buying goods and services
Explanation
The Australian Consumer Law is a national law that guarantees consumer rights when buying goods and services. This law ensures that consumers have certain rights, such as the right to a refund or replacement if a product is faulty, the right to accurate information about products and services, and the right to protection against unfair practices or misleading advertising. It aims to protect consumers from unfair treatment and promote fair trading practices in Australia.
5.
What sort of questions do you NOT ask a client?
Correct Answer
C. Race, religion, sexuality
Explanation
When interacting with a client, it is important to maintain a professional and respectful approach. Asking questions about a client's race, religion, or sexuality can be considered invasive and inappropriate. These personal aspects should not be a factor in the client's treatment or the services they receive. It is essential to focus on relevant information related to their health, well-being, and the purpose of the interaction.
6.
What is the general rate for an adult, casual level 1 retail makeup artist, working Monday - Fridays?
Correct Answer
D. $23.15
Explanation
$23.15 peoplessss
7.
If you are unavailable to work a certain day you must notify your employer with at least 2 weeks’ notice so that the shift you are unavailable to work can be covered by another employee and adjusted on the roster.
Correct Answer
A. True
Explanation
The explanation for the correct answer, True, is that it is important to notify your employer with at least 2 weeks' notice if you are unavailable to work a certain day. This allows the employer to find another employee to cover the shift and make adjustments to the roster accordingly. By giving sufficient notice, it helps ensure smooth operations and avoids any inconvenience or scheduling conflicts.
8.
What are some details to record over the phone from your client?
Correct Answer
name
appointment time
phone number
treatment required
Explanation
When recording details over the phone from a client, it is important to gather essential information. This includes the client's name, appointment time, phone number, and the specific treatment they require. These details are crucial for scheduling and organizing appointments, ensuring effective communication with the client, and providing the appropriate treatment.
9.
When dealing with customer complaints, by using active listening and questioning you can establish the nature of the complaint, using rude or negative language and giving no feedback when required.
Correct Answer
B. False
Explanation
CORRECT: When dealing with customer complaints, by using active listening and questioning you can establish the nature of the complaint, using positive language and giving feedback when required.
10.
When selling retail products, what approach must you take?
Correct Answer(s)
A. Prospecting
B. Pre-approach
C. Approach
E. Presentation
G. Close
Explanation
When selling retail products, you must follow a specific approach to ensure success. First, you need to prospect potential customers by identifying and targeting individuals who are likely to be interested in your products. Then, you should engage in a pre-approach, which involves gathering information about the customer's needs and preferences. The next step is the approach, where you make initial contact with the customer and establish rapport. After that, you move on to the presentation, where you showcase the features and benefits of your products. Finally, you close the sale by asking for the customer's commitment to purchase.
11.
It’s NOT important to ensure all cleaning products are labelled and stored in a lockable cupboard.
Correct Answer
B. False
Explanation
IT IS IMPORTANT
12.
OHS Representatives are required to do which of the following:
Correct Answer(s)
B. Inspect the workplace
C. Investigate accidents and dangerous occurences
E. Report hazards to the employer
F. Liaise with employees
Explanation
OHS Representatives are responsible for ensuring the safety and well-being of employees in the workplace. They are required to inspect the workplace to identify any potential hazards or risks that could harm employees. They also have the duty to investigate accidents and dangerous occurrences to determine the cause and prevent future incidents. Additionally, they are responsible for reporting any hazards they find to the employer so that appropriate actions can be taken. Lastly, OHS Representatives need to liaise with employees to communicate safety procedures, provide training, and address any concerns or issues related to occupational health and safety.
13.
A water type fire extinguisher DOES NOT put out which of the following:
Correct Answer(s)
A. Flammable liquids
C. Flammable gasses
D. Electrical equipment
E. Cooking oils and fats
Explanation
A water type fire extinguisher is not effective in putting out flammable liquids, flammable gases, electrical equipment, and cooking oils and fats. This is because water can spread flammable liquids, react with flammable gases, conduct electricity in electrical equipment, and cause hot oil to splatter and spread in the case of cooking oils and fats. Therefore, a water type fire extinguisher should not be used for these types of fires.
14.
A dry powder type fire extinguisher can put out which of the following:
Correct Answer(s)
A. Solids (wood, paper, cloth, etc)
C. Flammable liquids
D. Flammable gasses
E. Electrical equipment
Explanation
A dry powder type fire extinguisher is effective in putting out solids (wood, paper, cloth, etc), flammable liquids, flammable gases, and electrical equipment fires. Dry powder extinguishers contain a fine powder that works by smothering the fire and interrupting the chemical reaction that sustains it. The powder forms a barrier between the fuel and the oxygen, effectively extinguishing the fire. This type of extinguisher is versatile and can be used on a wide range of fire types, making it a suitable choice for many different situations.
15.
A cluttered walkway/work area can result in
Correct Answer(s)
trips, slips, falls, injuries, a risk, trips, slips and falls
Explanation
A cluttered walkway/work area can result in trips, slips, falls, and injuries. It poses a risk to individuals as they are more likely to experience trips, slips, and falls in such an environment. The repetition of "trips, slips, falls" emphasizes the potential dangers of a cluttered area and highlights the increased likelihood of accidents occurring.
16.
This sign (caution, slippery when wet) is a warning placed after the floor has been recently cemented, so there are no foot prints in the new cement.
Correct Answer
B. False
Explanation
No, this sign is a warning of a hazard that is unlikely to be life threatening.
17.
Who has the health and safety duties in relation to first aid?
Correct Answer
C. A person conducting or undertaking a business
Explanation
The correct answer is "A person conducting or undertaking a business." This is because under health and safety regulations, it is the responsibility of the person conducting or undertaking a business to ensure the health and safety of their employees and anyone else affected by their work activities. This includes providing first aid facilities and trained personnel to respond to any emergencies or accidents that may occur in the workplace.
18.
What are some characteristics of oily skin?
Correct Answer(s)
A. Skin looks shiny or greasy
C. Pores appear large and stretched
D. Acne
Explanation
Oily skin is characterized by a shiny or greasy appearance, as excess sebum production causes the skin to look oily. Additionally, the pores on oily skin tend to appear larger and stretched due to the increased oil production. Oily skin is also prone to acne, as the excess oil can clog pores and lead to the formation of pimples and blackheads.
19.
What kind of a cleanser will you use on oily skin?
Correct Answer
D. Oil-free foaming cleanser
Explanation
An oil-free foaming cleanser is the best choice for oily skin because it helps to remove excess oil and impurities without stripping the skin of its natural moisture. Foaming cleansers are specifically designed to deep clean the pores and control sebum production, making them ideal for oily skin types. Additionally, the oil-free formula ensures that the cleanser does not add any additional oil to the skin, helping to prevent clogged pores and breakouts.
20.
What is Couperose?
Correct Answer
B. Skin appears red due to the presence of small, dilated red blood vessels visible on the face.
Explanation
Couperose is a condition where the skin appears red due to the presence of small, dilated red blood vessels that are visible on the face. This can be caused by various factors such as genetics, sun exposure, aging, and hormonal changes. It is often associated with conditions like rosacea and can be worsened by factors like alcohol consumption, spicy foods, and extreme temperatures. Dehydration and lack of water or sleep can cause the skin to appear blue or purple, but this is not related to couperose. Acne is a different skin condition characterized by the presence of pimples, blackheads, and whiteheads, and is not related to couperose either.
21.
Remedial camouflage is used to cover:
Correct Answer
Rosacea
Couperose
Acne
Scarring
Burns
Birthmarks
Pigmentation disorders
Explanation
Remedial camouflage is used to cover various skin conditions such as rosacea, couperose, acne, scarring, burns, birthmarks, and pigmentation disorders. It helps to conceal these imperfections and create a more even skin tone. This type of camouflage makeup is specifically designed to provide long-lasting coverage and is often used by individuals who want to minimize the appearance of these skin conditions for cosmetic reasons or to boost their self-confidence.
22.
Contra-indications fall into which three categories?
Correct Answer(s)
A. Impetigo
C. Sty
D. Conjuncitivits
Explanation
The three categories of contra-indications mentioned in the question are Impetigo, Sty, and Conjunctivitis. Contra-indications refer to conditions or factors that make a particular treatment or medication unsuitable or potentially harmful for an individual. In this case, if a person has Impetigo, Sty, or Conjunctivitis, certain treatments or medications may not be recommended due to the risk of worsening the condition or causing complications.
23.
The colours red is believed to create a sense of
Correct Answer
B. Urgency or immediacy
Explanation
The color red is often associated with urgency or immediacy because it is a highly stimulating color that grabs attention and evokes strong emotions. It is commonly used in warning signs, emergency signals, and advertising to create a sense of urgency and prompt immediate action. Additionally, red is associated with physiological responses such as increased heart rate and blood pressure, further reinforcing the sense of urgency.
24.
The colour blue creates a sense of
Correct Answer
A. Power
Explanation
The colour blue is often associated with power because it is often seen as a strong and authoritative color. It can symbolize confidence, intelligence, and control. In many cultures, blue is also associated with royalty and nobility, further emphasizing its association with power. Additionally, blue is often used in corporate settings and uniforms to convey a sense of professionalism and authority.
25.
Natural daylight will mute the colours in makeup?
Correct Answer
A. True
Explanation
Natural daylight has a neutral color temperature, which means it does not have any color bias. When applying makeup, it is important to consider the lighting conditions in order to achieve the desired look. Natural daylight provides the most accurate representation of colors, allowing you to see the true tones of your makeup. In contrast, artificial lighting can alter the appearance of colors, making them appear more vibrant or dull. Therefore, natural daylight can mute the colors in makeup, making it the preferred lighting for applying and assessing makeup.
26.
Evening makeup is best applied under a
Correct Answer
clear, white light
white light
clear light
white
clear
Explanation
Clear, white light is the best lighting to apply evening makeup because it provides a true representation of colors and helps to ensure that the makeup is applied evenly and accurately. This type of lighting minimizes shadows and allows for better visibility, making it easier to see any imperfections or blending issues. Using a clear, white light also helps to avoid any color distortion that may occur under different types of lighting, ensuring that the makeup looks its best in any setting.
27.
In blue-sensitive film, green registers as the colour:
Correct Answer
grey
Explanation
Blue-sensitive film is designed to primarily capture blue light, while being less sensitive to green and red light. As a result, when green light is captured by blue-sensitive film, it appears as a shade of grey. This is because the film is not optimized to accurately register green light, causing it to be rendered as a neutral grey tone.
28.
The long shaped face is wide at the forehead and curves down to a pointed or narrow chin.
Correct Answer
B. False
Explanation
That's the heart shaped face
29.
Green is meant to tone down which of the following:
Correct Answer(s)
A. Redness
C. Blemishes
D. Broken capillaries
Explanation
Green is meant to tone down redness, blemishes, and broken capillaries. Green color correctors are used in makeup to counteract the redness in the skin. Redness can be caused by various factors such as acne, rosacea, or irritation. By applying a green color corrector, the green hue neutralizes the redness, creating a more even skin tone. Similarly, blemishes and broken capillaries often appear as red spots on the skin, and using a green color corrector helps to minimize their visibility.
30.
What chemical causes a reflection during flash photography?
Correct Answer(s)
Titanium Dioxide
Explanation
Titanium Dioxide is a chemical compound that is commonly used as a white pigment in many products, including paint, sunscreen, and cosmetics. When used in flash photography, it can cause a reflection due to its high refractive index and ability to scatter light. This reflection helps to enhance the brightness and clarity of the photograph by bouncing back the light from the flash, resulting in a more vibrant image.
31.
Contouring is used to
Correct Answer
D. Shade and shape the face
Explanation
Contouring is a makeup technique that involves using a combination of light and dark shades to create the illusion of shadow and depth on the face. By strategically applying darker shades to areas such as the hollows of the cheeks, temples, and jawline, and lighter shades to areas like the forehead, bridge of the nose, and under the eyes, contouring can help to sculpt and define the face, creating a more chiseled and structured appearance. Therefore, the correct answer is "Shade and shape the face."
32.
Highlighting is used to
Correct Answer
A. Bring light back into the face
Explanation
Highlighting is a makeup technique used to bring light back into the face. It involves applying a lighter shade of makeup or a shimmery product to certain areas of the face, such as the cheekbones, brow bone, and bridge of the nose. By doing so, it creates a luminous and glowing effect, making the face appear brighter and more radiant.
33.
The goal with contouring and highlighting is to make the face look more like the
Correct Answer
C. Oval face shape
Explanation
Contouring and highlighting techniques are used to enhance and balance facial features. The oval face shape is considered the most balanced and ideal shape, with well-proportioned features. By contouring and highlighting strategically, one can further emphasize the natural symmetry of the oval face shape and create a more sculpted and defined appearance. This technique may involve shading the outer edges of the face to create the illusion of more structure and highlighting the high points of the face to add dimension and brightness.