Rcma Group - Understanding The Rcma Group Code Of Conduct 2017

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Rcma Group - Understanding The Rcma Group Code Of Conduct 2017 - Quiz

Please participate in the RCMA Group Code of Conduct quiz. All employees are required to complete the quiz by 10 February 2017. Our combined efforts will enable us to better meet the needs of customers, to deliver sustainable performance, and to strengthen our reputation.


Questions and Answers
  • 1. 

    You noticed that a colleague is posting malicious information about the company on his/her personal Facebook account. What should you do?​

    • A.

      A. Ignore it since this is a personal account.

    • B.

      B. Share the information on your Facebook account and hope someone else from the office could do something about it.

    • C.

      C. Highlight to HR/management and let the team counsel the employee.

    Correct Answer
    C. C. Highlight to HR/management and let the team counsel the employee.
    Explanation
    While Facebook is a platform to interact and share information with people on a social basis, malicious comments at another user/organisation should not be tolerated. Do not confront the user or re-post the malicious content if you encounter this situation. Inform HR or your manager who will counsel the employee to resolve the issue in a private manner.

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  • 2. 

    You noticed that your co-worker printing out a list of customers’ details during lunch hours. 1 week later, he/she tendered his/her resignation. What do you do?​

    • A.

      A. Notify your supervisor immediately.

    • B.

      B. Confront your colleague and ask him/her to hand over the list.

    • C.

      C. Ignore it. Even though, he/she has the list, the customers might not be keen to be contacted by him/her.

    Correct Answer
    A. A. Notify your supervisor immediately.
    Explanation
    Information relating to suppliers, contractors, customers, service providers, and contractors, including identity, contractual terms, and pricing information, are considered the intellectual property and assets of the RCMA Group and are to be kept confidential and protected. Inform your supervisor and let HR manage this situation.

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  • 3. 

    During a networking event, you met with a peer (from a competitor) who offered to share ‘the latest investment project’ and would provide details if you share the latest project RCMA Group is working on. What do you do? 

    • A.

      A. Provide information on the latest investment project that RCMA Group is working on. After all, the project is just ‘work-in-progress’ and might not materialise.

    • B.

      B. Decline outright and make it clear that this information should be ‘classified’.

    • C.

      C. Ask the competitor to share and provide ‘false’ details on RCMA Group’s project.

    Correct Answer
    B. B. Decline outright and make it clear that this information should be ‘classified’.
    Explanation
    Providing false details will compromise your professional integrity as well as the Group's corporate representation. Any written or oral communication made publicly on behalf of the RCMA Group is a public disclosure. One must bear in mind that their statements may be interpreted as views of the RCMA Group. Therefore, one is not allowed to make public disclosures about the RCMA Group's business activities unless he/she is authorized to do so.

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  • 4. 

    During the festive seasons, you received holiday gifts from clients and vendors. You are unsure if the gifts are considered appropriate. What should you do?

    • A.

      A. Accept the gifts since it is the festive season and other peers are accepting gifts as well.

    • B.

      B. Accept the gifts and declare the gift to your immediate supervisor.

    • C.

      C. Decline immediately as this is not acceptable to receive gifts from clients and vendors.

    Correct Answer
    B. B. Accept the gifts and declare the gift to your immediate supervisor.
    Explanation
    We are required to exercise care and fair judgment on offering and receiving Gifts & Entertainment (G&E). Such activities are to be consistent with accepted business practices and for the express purpose for enhancing business relations. G&E in any form that is likely to result in any expectation of personal obligation by the recipient should not be offered or accepted. Please approach management in the event of any doubt as to the appropriateness of such hospitality or gift.

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  • 5. 

    One of your suppliers is being investigated for breach of local labour laws and you have been asked to terminate the purchase order. The supplier offered to reduce prices for your continual patronage. What should you do?

    • A.

      A. Continue buying from this supplier as the final verdict is not out yet.

    • B.

      B. Proceed to terminate the purchase order as RCMA Group does not condone suppliers in breach of local regulations.

    • C.

      C. Continue buying from this supplier as the reduced prices will boost the team’s revenues.

    Correct Answer
    B. B. Proceed to terminate the purchase order as RCMA Group does not condone suppliers in breach of local regulations.
    Explanation
    Follow the guidance of your manager. The Group is opposed to any form of forced labour and child labour in our supply chain. The conventions of the United Nations on human rights and children's rights are pivotal in our principles. The RCMA Group is committed to complying with the Modern Slavery Act 2015 of the United Kingdom (“UK”), the Convention concerning the Minimum Age for Admission to Employment (Convention No. 138 of the International Labour Organisation (“ILO”)) as well as the Convention concerning the Prohibition and Immediate Action for the Elimination of the Worst Forms of Child Labour (Convention No. 182 of the ILO).

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  • 6. 

    I was in the lift/elevator and overheard two colleagues discussing on a merger and acquisition project. Is it okay for me to invest in one of the companies?

    • A.

      A. Yes. Since the deal is not finalised and might not even proceed to execution.

    • B.

      B. Yes as you are not the team working on the project and thus not part of the insider group.

    • C.

      C. No. This would be considered ‘insider trading’ and in breach of the RCMA Group's Code.

    Correct Answer
    C. C. No. This would be considered ‘insider trading’ and in breach of the RCMA Group's Code.
    Explanation
    One is required to avoid any activities that might lead to, or suggest Conflict of Interest (COI). Any personal interest or participation in external activities or interest with another venture that could be perceived to influence one's decisions, to undermine the interests of RCMA Group or benefit for personal gains, may be considered as a potential COI. In various countries, insider trading is considered to be an illegal activity.

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  • 7. 

    You receive a report that your supplier is disposing chemical waste into the lake next to their processing plant. What will be the appropriate next steps? ​

    • A.

      A. Confront the supplier stating that such practices are not accepted.

    • B.

      B. Report to your immediate supervisor and contact your Head of Division to investigate this.

    • C.

      C. Ignore the report as it might not be true.

    Correct Answer
    B. B. Report to your immediate supervisor and contact your Head of Division to investigate this.
    Explanation
    Employees should inform their immediate supervisor who will then work with the right bodies to investigate in such claims. The Group strives to uphold our sustainability values whereby we are committed to environmental protection. Laws passed for the protection of the environment are to be obeyed.

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  • 8. 

    In accordance with the Modern Slavery Act 2015 of the United Kingdom, all commercial organisations are required to meet certain criteria to provide transparency on the steps taken to combat slavery and human trafficking in their businesses and supply chains.

    • A.

      A. True.

    • B.

      B. False.

    • C.

      C. Does not apply to RCMA Group

    Correct Answer
    A. A. True.
    Explanation
    True. All commercial organisations are required to meet the criteria set forth in accordance with the Modern Slavery Act 2015 of the United Kingdom. This applies to the RCMA Group.

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  • 9. 

    Who must follow the RCMA Group's Code of Business Conduct and Slavery & Trafficking Statement?

    • A.

      A. The Code applies to RCMA Group full-time employees only.

    • B.

      B. The Code applies to all RCMA Group employees, directors, officers and contractors.

    • C.

      C. The Code applies to RCMA Group directors and officials only.

    Correct Answer
    B. B. The Code applies to all RCMA Group employees, directors, officers and contractors.
    Explanation
    Our Code of Business Conduct (the “RCMA Code” or the “Code”) reflects our commitment, as responsible corporate citizens, to meeting the expectations of our stakeholders, and contains fundamental principles and rules concerning ethical business conduct. Each of us - employees, officers, and members of the Board of Directors alike - must commit to understanding this Code and abiding by its principles.

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  • 10. 

    The Group is exploring a new office and the country official shared that the paperwork could be expedited if you promise a job for his son. What do you do?  

    • A.

      A. Decline politely and inform the management about this. Acceptance of this request could be construed as a bribe.

    • B.

      B. Agree as you are working on a tight timeline to have the new office ready.

    • C.

      C. Agree as the official is only asking for a junior role for his son.

    Correct Answer
    A. A. Decline politely and inform the management about this. Acceptance of this request could be construed as a bribe.
    Explanation
    Highest standards of integrity are expected to be upheld in all business interactions. In line with our compliance with the Bribery Act 2010 of the UK, we have a zero tolerance policy for any direct or indirect forms of bribery, corruption, kickback, discounts, extortion, and embezzlement (covering promising, offering, giving, or accepting any bribes) to induce anyone to perform their work disloyally or otherwise improperly. All business dealings should be performed in a transparent manner and documented accurately on transaction records.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 01, 2017
    Quiz Created by
    RCMAGroup
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