IT Essentials (ITe V6.0) Chapter 9 Practice Exam
- 1.Which two statements are true of a laptop CPU when compared to a desktop CPU? (Choose two.)
- A.
Laptop CPUs operate at higher clock speeds.
- B.
Laptop CPUs use smaller cooling devices.
- C.
Laptop CPUs consume more power.
- D.
Laptop CPUs are interchangeable with desktop CPUs.
- E.
Laptop CPUs are designed to produce less heat.
- 2.Which laptop component makes use of throttling to reduce power consumption and heat?
- A.
CPU
- B.
Motherboard
- C.
Optical drive
- D.
Hard drive
- 3.Why are SODIMMs well suited for laptops?
- A.
They have a small form factor.
- B.
They connect to external ports.
- C.
They do not produce heat.
- D.
They are interchangeable with desktops.
- 4.What is a characteristic of laptop motherboards?
- A.
Laptop motherboards use the same form factors as desktop motherboards.
- B.
Laptop motherboards are proprietary.
- C.
Laptop motherboards use standard form factors.
- D.
Laptop motherboard components are compatible with desktop motherboards.
- 5.Which laptop component converts DC power to AC power?
- A.
Fluorescent tube
- B.
Inverter
- C.
Power supply
- D.
Backlight
- 6.Where is a Wi-Fi antenna commonly located on a laptop?
- A.
On an external USB adapter
- B.
Above the laptop screen
- C.
Next to the keyboard
- D.
On the side of the laptop
- 7.Which two methods can be used to configure laptop ACPI power options? (Choose two.)
- A.
BIOS settings
- B.
Windows Power Options utility
- C.
Windows UAC settings
- D.
Windows AERO theme settings
- E.
Power dial
- 8.A user needs to connect a Bluetooth device to a laptop. Which type of cable is needed to accomplish this?
- A.
VGA cable
- B.
USB cable
- C.
EIA/TIA 232 cable
- D.
None. Bluetooth connections are wireless.
- E.
Parallel cable
- 9.A technician has installed a wireless Ethernet card in a Windows 7 laptop. Where would the technician configure a new wireless connection?
- A.
Control Panel > Administrative Tools > Services
- B.
Control Panel > Networking and Sharing Center > Set up a new connection or network
- C.
Control Panel > Internet Options
- D.
Control Panel > System > Device Manager
- 10.Which technology provides laptops the ability to function on a cellular network?
- A.
Bluetooth
- B.
Mobile hotspot
- C.
Infrared
- D.
802.11 Wi-Fi
- 11.A technician is trying to remove a SODIMM module from a laptop. What is the correct way to do this?
- A.
Pull outward by holding the center of the SODIMM module.
- B.
Apply downward force on the SODIMM module.
- C.
Desolder the SODIMM module.
- D.
Press outward on the clips that hold the sides of the SODIMM.
- 12.When replacing or adding memory to a laptop, where can a technician find the maximum amount of RAM each memory slot can support?
- A.
BIOS
- B.
System Properties window
- C.
POST screen
- D.
Website of manufacturer
- 13.What should be done immediately after a CPU is latched in and screwed down to a laptop motherboard?
- A.
The heat sink should be attached to the CPU.
- B.
The cooling fan should be fastened to the motherboard.
- C.
The power cable should be attached from the cooling fan to the motherboard.
- D.
The locked down CPU should be protected with thermal paste.
- 14.Which technology allows a mobile device to establish wireless communication with another mobile device by touching them together?
- A.
Bluetooth
- B.
NFC
- C.
IR
- D.
Lighting connector
- 15.Which technology will allow a mobile device to share an Internet connection with other devices via tethering?
- A.
Infrared
- B.
Bluetooth
- C.
Near field communication
- D.
Wi-Fi
- 16.What are two differences between an e-reader and a tablet device? (Choose two.)
- A.
An e-reader only supports Wi-Fi connectivity but a tablet can support both Wi-Fi and cellular connectivity.
- B.
An e-reader commonly has longer battery life than a tablet device.
- C.
A tablet device is usually lighter in weight than an e-reader.
- D.
A tablet device screen may be harder to read in direct sunlight than an e-reader screen.
- E.
A tablet uses an electronic paper technology that provides better performance than an e-reader.
- 17.What type of device is commonly used to measure and collect daily activity data for achieving personal goals?
- A.
Phablet
- B.
Smart camera
- C.
Fitness monitor
- D.
Global Positioning system
- 18.A technician has been asked to decide which laptop components should be cleaned on a monthly basis as part of a maintenance routine. What are two examples of components that should be included? (Choose two.)
- A.
Exterior case
- B.
Keyboard
- C.
CPU
- D.
Optical Drive
- E.
RAM
- 19.To clean laptops, which two products are recommended? (Choose two.)
- A.
Cotton swabs
- B.
Rubbing alcohol
- C.
Ammonia
- D.
Mild cleaning solution
- E.
Car wax
- 20.What two steps must be taken before performing a cleaning procedure on a laptop computer? (Choose two.)
- A.
Disconnect the laptop from the electrical outlet.
- B.
Remove all installed batteries.
- C.
Wipe the surface of the touch pad.
- D.
Clean the screen with a cloth.
- E.
Insert the cleaning disk into the optical drive.
- F.
Backup the registry.
- 21.What is the first step in the process of troubleshooting a laptop?
- A.
Establish probable causes.
- B.
Determine the exact cause.
- C.
Identify the problem.
- D.
Verify full functionality.
- 22.What is the next step in the troubleshooting process after a solution has been implemented on a laptop?
- A.
Verify the solution.
- B.
Document the solution.
- C.
Ask the customer to explain the problem.
- D.
Return the device to the customer.
- 23.While troubleshooting a mobile device, a technician determines that the battery is not holding a charge. What is the next step in the troubleshooting process?
- A.
Implement a solution.
- B.
Document the findings.
- C.
Determine the exact cause.
- D.
Verify the solution and full system functionality.
- 24.A technician notices that a laptop display appears stretched and pixelated. What is a probable cause of this?
- A.
The power management features are incorrectly set.
- B.
The power inverter is failing.
- C.
The screen has been burned in.
- D.
The display properties are incorrectly set.
- E.
One of the RAM modules is failing.
- 25.A user with a company-issued smartphone notices that there is a gap at the end of the device. A technician examines the smartphone and discovers that the battery is swollen. What should the technician do next?
- A.
Use the smartphone until the battery is completely discharged.
- B.
Clean the battery leads with baking soda.
- C.
Replace the battery.
- D.
Use a multimeter to see if the output voltage is within range.
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