Knowledge Enhancement Test- Sres / Ams
SREs / AMs
- 1.What are the documents that a customer need to submit for MHP Claim, if he/she has lost policy papers in any natural calamity
- A.
Duly completed claim form signed by you or your legal representative
- B.
First Information Report (FIR)
- C.
Fire Brigade Report
- D.
News Paper report clipping on the natural calamity
- E.
Any other document that supports the occurrence of the event
- F.
All of the above
- 2.Which MHP claims are NOT APPROVED by the Insurance Company
- A.
Willful destruction of property
- B.
War or related perils
- C.
Loss of cash, bullion, antique works of art, mobiles, laptops, Tablets etc.
- D.
Seepage
- E.
House being unoccupied for more than 30 days
- F.
All the claims are approved
- G.
None of the above
- 3.Discretionary powers of Branch Head for settlement of loans of a deceased borrower is ........
- A.
Rs. 1500 to Rs. 1 Lac
- B.
Rs. 10000 to Rs. 1 Lac
- C.
Rs. 1 Lac to Rs. 3 Lacs
- D.
Rs. 3 Lacs to Rs. 5 Lacs
- 4.Daily Wages to Temporary Office is accounted in ……………….. A/c head
- A.
Staff Welfare
- B.
Salary A/c
- C.
Business
- D.
Establishment A/c
- 5.Sanctioning power of GL token lost release cases between loan amounts ............. to .............is vested with RO of the concerned region
- A.
25,000/- to 1,00,000/-
- B.
5,00,000/- to 25,00,000/-
- C.
1,500 to 5,00,000
- D.
All such sanctioning powers are with Credit Dept., CO(N)
- 6.What is the cut-off time for doing RTGS
- A.
3:50 PM
- B.
4:30 PM
- C.
4:00 PM
- D.
5:00 PM
- 7.What is the Maximum limit for doing NEFT
- A.
1 lac
- B.
1.99 lacs
- C.
10 lacs
- D.
No Limit
- 8.In how many days, the purchased Foreign Currency should be surrendered by Franchisee Branches to AD-II Forex Branch
- A.
8 Days
- B.
10 Days
- C.
7 Days
- D.
5 Days
- 9.What is the Wt. of normal Kada and Bangle as per norms? (As per Circular No. CO/ 79/15 (File 1 A))
- A.
45 gms and 30 gms
- B.
40 gms and 15 gms
- C.
40 gms and 20 gms
- D.
40 gms and 30 gms
- 10.The service charge of Muthoot Money is __________
- A.
1.50% or Rs. 50 whichever is higher
- B.
2% or Rs. 50 whichever is higher
- C.
2.50% or Rs. 50 whichever is higher
- D.
0.05% or Rs. 50 whichever is higher
- 11.How many calls in a week has to be made by JRE/RE/SRE to active or inactive customers mapped under their COP as per IOM No. CO/OPN/45/17
- A.
30
- B.
20
- C.
10
- D.
50
- 12.After registration for “iwill” either Online(www.Muthootiwill.com) or offline(at our branch), customer has time frame of ________________ to fill in all the details and generate the “will”
- A.
30 Days
- B.
20 Days
- C.
60 Days
- D.
7 days
- 13._________ is the charges for 4th Notice issued to customer having GL outstanding for more than 11 months
- A.
Rs.50
- B.
Rs.23
- C.
Rs.15
- D.
Rs.7
- 14.Gold Loan Transferred using IMT (Instant Money Transfer) can be withdrawn from which bank ATMs
- A.
Axis Bank & Union Bank of India
- B.
HDFC Bank & ICICI Bank
- C.
Axis Bank & Bank of India
- D.
SBI & Union Bank of India
- 15.As per IOM No. CO/MT/31/17 PIN no of xoom transaction is ______ (numbers) starting with "X"
- A.
10
- B.
7
- C.
16
- D.
12
- 16.If there is any change in the address, mentioned as per ‘proof of address’, As per revised KYC norms, a fresh address proof shall be obtained within a period of ……………..months
- A.
3 Months
- B.
1 Months
- C.
6 Months
- D.
2 Months
- 17.As per IOM no. CO/C&R/28/17, Field Verification should be done with in ………….days and on GL above ……..lacs
- A.
2 days & 5 Lacs
- B.
5 days & 10 lacs
- C.
7 days & 5 lacs
- D.
D. 2 days & 10 lacs
- 18.As per New Time and motion study(IOM/CO/OPN/27/17), Each Branch Staff have been allotted ………..minutes per day for OFP works
- A.
60
- B.
30
- C.
45
- D.
120
- 19.From 1/3/17 to 31/3/17, charges for bulk PAN application is Rs.__________ and cash prize for staff if Rs. ____________
- A.
200 & 500
- B.
265 & 500
- C.
265 & 1000
- D.
150 & 1000
- 20._________ is the sum assured under basic plan of MHP (Muthoot Home Protector) in association with Liberty Videocon General Insurance Company
- A.
500000
- B.
650000
- C.
430000
- D.
870000
- 21.Under Indo-Nepal Money Transfer, amount payable at Nepal is fixed at ___________times of the INR remitted from India
- A.
1.5
- B.
1.6
- C.
2
- D.
2.5
- 22.“Sabka Loan Mahotsav” is a digital Campaign for North, East & West India starting from 2nd March 2017 onwards (IOM No. CO/MKT/50/17)
- A.
True
- B.
False
- 23.Purpose of Mission 1000 Crores launched w.e.f. 1st March 2017 as per IOM No. Dir/03/2017
- A.
1000 CR Net Gold Loan Growth in March 17
- B.
1000 CR Advances in March 17
- C.
1000 CR Profit After Tax 2016-17
- D.
None of the above
- 24.What is maximum withdrawal amount from Muthoot DCB Visa Card in a day from our branches
- A.
Rs.100000
- B.
Rs.5000
- C.
Rs.20000
- D.
As per RBI guidelines
- 25.Dual mode of disbursement available on gold loan less than 1 lac
- A.
True
- B.
False
Questions: 10 | Attempts: 69 | Last updated: Mar 17, 2017
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