Knowledge Enhancement Test- Sres / Ams

31 Questions | Total Attempts: 110

SettingsSettingsSettings
Please wait...
Knowledge Enhancement Test- Sres / Ams

SREs / AMs


Questions and Answers
  • 1. 
    What are the documents that a customer need to submit for MHP Claim, if he/she has lost policy papers in any natural calamity
    • A. 

      Duly completed claim form signed by you or your legal representative

    • B. 

      First Information Report (FIR)

    • C. 

      Fire Brigade Report

    • D. 

      News Paper report clipping on the natural calamity

    • E. 

      Any other document that supports the occurrence of the event

    • F. 

      All of the above

  • 2. 
    Which MHP claims are NOT APPROVED by the Insurance Company
    • A. 

      Willful destruction of property

    • B. 

      War or related perils

    • C. 

      Loss of cash, bullion, antique works of art, mobiles, laptops, Tablets etc.

    • D. 

      Seepage

    • E. 

      House being unoccupied for more than 30 days

    • F. 

      All the claims are approved

    • G. 

      None of the above

  • 3. 
    Discretionary powers of Branch Head for settlement of loans of a deceased borrower is ........
    • A. 

      Rs. 1500 to Rs. 1 Lac

    • B. 

      Rs. 10000 to Rs. 1 Lac

    • C. 

      Rs. 1 Lac to Rs. 3 Lacs

    • D. 

      Rs. 3 Lacs to Rs. 5 Lacs

  • 4. 
    Daily Wages to Temporary Office is accounted in ……………….. A/c head
    • A. 

      Staff Welfare

    • B. 

      Salary A/c

    • C. 

      Business

    • D. 

      Establishment A/c

  • 5. 
    Sanctioning power of GL token lost release cases between loan amounts ............. to .............is vested with RO of the concerned region
    • A. 

      25,000/- to 1,00,000/-

    • B. 

      5,00,000/- to 25,00,000/-

    • C. 

      1,500 to 5,00,000

    • D. 

      All such sanctioning powers are with Credit Dept., CO(N)

  • 6. 
    What is the cut-off time for doing RTGS
    • A. 

      3:50 PM

    • B. 

      4:30 PM

    • C. 

      4:00 PM

    • D. 

      5:00 PM

  • 7. 
    What is the Maximum limit for doing NEFT
    • A. 

      1 lac

    • B. 

      1.99 lacs

    • C. 

      10 lacs

    • D. 

      No Limit

  • 8. 
    In how many days, the purchased Foreign Currency should be surrendered by Franchisee Branches to AD-II Forex Branch
    • A. 

      8 Days

    • B. 

      10 Days

    • C. 

      7 Days

    • D. 

      5 Days

  • 9. 
    What is the Wt. of normal Kada and Bangle as per norms? (As per Circular No. CO/ 79/15 (File 1 A))
    • A. 

      45 gms and 30 gms

    • B. 

      40 gms and 15 gms

    • C. 

      40 gms and 20 gms

    • D. 

      40 gms and 30 gms

  • 10. 
    The service charge of Muthoot Money is __________
    • A. 

      1.50% or Rs. 50 whichever is higher

    • B. 

      2% or Rs. 50 whichever is higher

    • C. 

      2.50% or Rs. 50 whichever is higher

    • D. 

      0.05% or Rs. 50 whichever is higher

  • 11. 
    How many calls in a week has to be made by JRE/RE/SRE to active or inactive customers mapped under their COP as per IOM No. CO/OPN/45/17
    • A. 

      30

    • B. 

      20

    • C. 

      10

    • D. 

      50

  • 12. 
    After registration for “iwill” either Online(www.Muthootiwill.com) or offline(at our branch), customer has time frame of ________________ to fill in all the details and generate the “will”
    • A. 

      30 Days

    • B. 

      20 Days

    • C. 

      60 Days

    • D. 

      7 days

  • 13. 
    _________ is the charges for 4th Notice issued to customer having GL outstanding for more than 11 months
    • A. 

      Rs.50

    • B. 

      Rs.23

    • C. 

      Rs.15

    • D. 

      Rs.7

  • 14. 
    Gold Loan Transferred using IMT (Instant Money Transfer) can be withdrawn from which bank ATMs
    • A. 

      Axis Bank & Union Bank of India

    • B. 

      HDFC Bank & ICICI Bank

    • C. 

      Axis Bank & Bank of India

    • D. 

      SBI & Union Bank of India

  • 15. 
    As per IOM No. CO/MT/31/17 PIN no of xoom transaction is ______ (numbers) starting with "X"
    • A. 

      10

    • B. 

      7

    • C. 

      16

    • D. 

      12

  • 16. 
    If there is any change in the address, mentioned as per ‘proof of address’, As per revised KYC norms, a fresh address proof shall be obtained within a period of ……………..months
    • A. 

      3 Months

    • B. 

      1 Months

    • C. 

      6 Months

    • D. 

      2 Months

  • 17. 
    As per IOM no. CO/C&R/28/17, Field Verification should be done with in ………….days and on GL above ……..lacs
    • A. 

      2 days & 5 Lacs

    • B. 

      5 days & 10 lacs

    • C. 

      7 days & 5 lacs

    • D. 

      D. 2 days & 10 lacs

  • 18. 
    As per New Time and motion study(IOM/CO/OPN/27/17), Each Branch Staff have been allotted ………..minutes per day for OFP works
    • A. 

      60

    • B. 

      30

    • C. 

      45

    • D. 

      120

  • 19. 
    From 1/3/17 to 31/3/17, charges for bulk PAN application is Rs.__________ and cash prize for staff if Rs. ____________
    • A. 

      200 & 500

    • B. 

      265 & 500

    • C. 

      265 & 1000

    • D. 

      150 & 1000

  • 20. 
    _________ is the sum assured under basic plan of MHP (Muthoot Home Protector) in association with Liberty Videocon General Insurance Company
    • A. 

      500000

    • B. 

      650000

    • C. 

      430000

    • D. 

      870000

  • 21. 
    Under Indo-Nepal Money Transfer, amount payable at Nepal is fixed at ___________times of the INR remitted from India
    • A. 

      1.5

    • B. 

      1.6

    • C. 

      2

    • D. 

      2.5

  • 22. 
    “Sabka Loan Mahotsav” is a digital Campaign for North, East & West India starting from 2nd March 2017 onwards (IOM No. CO/MKT/50/17)
    • A. 

      True

    • B. 

      False

  • 23. 
    Purpose of Mission 1000 Crores launched w.e.f. 1st March 2017 as per IOM No. Dir/03/2017
    • A. 

      1000 CR Net Gold Loan Growth in March 17

    • B. 

      1000 CR Advances in March 17

    • C. 

      1000 CR Profit After Tax 2016-17

    • D. 

      None of the above

  • 24. 
    What is maximum withdrawal amount from Muthoot DCB Visa Card in a day from our branches
    • A. 

      Rs.100000

    • B. 

      Rs.5000

    • C. 

      Rs.20000

    • D. 

      As per RBI guidelines

  • 25. 
    Dual mode of disbursement available on gold loan less than 1 lac
    • A. 

      True

    • B. 

      False

Back to Top Back to top