Knowledge Enhancement Test- Sres / Ams

31 Questions | By Mmatraining | Last updated: Mar 21, 2022 | Total Attempts: 112

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SREs / AMs

Questions and Answers

1.

What are the documents that a customer need to submit for MHP Claim, if he/she has lost policy papers in any natural calamity
- A.
  
  Duly completed claim form signed by you or your legal representative
- B.
  
  First Information Report (FIR)
- C.
  
  Fire Brigade Report
- D.
  
  News Paper report clipping on the natural calamity
- E.
  
  Any other document that supports the occurrence of the event
- F.
  
  All of the above
2.

Which MHP claims are NOT APPROVED by the Insurance Company
- A.
  
  Willful destruction of property
- B.
  
  War or related perils
- C.
  
  Loss of cash, bullion, antique works of art, mobiles, laptops, Tablets etc.
- D.
  
  Seepage
- E.
  
  House being unoccupied for more than 30 days
- F.
  
  All the claims are approved
- G.
  
  None of the above
3.

Discretionary powers of Branch Head for settlement of loans of a deceased borrower is ........
- A.
  
  Rs. 1500 to Rs. 1 Lac
- B.
  
  Rs. 10000 to Rs. 1 Lac
- C.
  
  Rs. 1 Lac to Rs. 3 Lacs
- D.
  
  Rs. 3 Lacs to Rs. 5 Lacs
4.

Daily Wages to Temporary Office is accounted in ……………….. A/c head
- A.
  
  Staff Welfare
- B.
  
  Salary A/c
- C.
  
  Business
- D.
  
  Establishment A/c
5.

Sanctioning power of GL token lost release cases between loan amounts ............. to .............is vested with RO of the concerned region
- A.
  
  25,000/- to 1,00,000/-
- B.
  
  5,00,000/- to 25,00,000/-
- C.
  
  1,500 to 5,00,000
- D.
  
  All such sanctioning powers are with Credit Dept., CO(N)
6.

What is the cut-off time for doing RTGS
- A.
  
  3:50 PM
- B.
  
  4:30 PM
- C.
  
  4:00 PM
- D.
  
  5:00 PM
7.

What is the Maximum limit for doing NEFT
- A.
  
  1 lac
- B.
  
  1.99 lacs
- C.
  
  10 lacs
- D.
  
  No Limit
8.

In how many days, the purchased Foreign Currency should be surrendered by Franchisee Branches to AD-II Forex Branch
- A.
  
  8 Days
- B.
  
  10 Days
- C.
  
  7 Days
- D.
  
  5 Days
9.

What is the Wt. of normal Kada and Bangle as per norms? (As per Circular No. CO/ 79/15 (File 1 A))
- A.
  
  45 gms and 30 gms
- B.
  
  40 gms and 15 gms
- C.
  
  40 gms and 20 gms
- D.
  
  40 gms and 30 gms
10.

The service charge of Muthoot Money is __________
- A.
  
  1.50% or Rs. 50 whichever is higher
- B.
  
  2% or Rs. 50 whichever is higher
- C.
  
  2.50% or Rs. 50 whichever is higher
- D.
  
  0.05% or Rs. 50 whichever is higher
11.

How many calls in a week has to be made by JRE/RE/SRE to active or inactive customers mapped under their COP as per IOM No. CO/OPN/45/17
- A.
  
  30
- B.
  
  20
- C.
  
  10
- D.
  
  50
12.

After registration for “iwill” either Online(www.Muthootiwill.com) or offline(at our branch), customer has time frame of ________________ to fill in all the details and generate the “will”
- A.
  
  30 Days
- B.
  
  20 Days
- C.
  
  60 Days
- D.
  
  7 days
13.

_________ is the charges for 4th Notice issued to customer having GL outstanding for more than 11 months
- A.
  
  Rs.50
- B.
  
  Rs.23
- C.
  
  Rs.15
- D.
  
  Rs.7
14.

Gold Loan Transferred using IMT (Instant Money Transfer) can be withdrawn from which bank ATMs
- A.
  
  Axis Bank & Union Bank of India
- B.
  
  HDFC Bank & ICICI Bank
- C.
  
  Axis Bank & Bank of India
- D.
  
  SBI & Union Bank of India
15.

As per IOM No. CO/MT/31/17 PIN no of xoom transaction is ______ (numbers) starting with "X"
- A.
  
  10
- B.
  
  7
- C.
  
  16
- D.
  
  12
16.

If there is any change in the address, mentioned as per ‘proof of address’, As per revised KYC norms, a fresh address proof shall be obtained within a period of ……………..months
- A.
  
  3 Months
- B.
  
  1 Months
- C.
  
  6 Months
- D.
  
  2 Months
17.

As per IOM no. CO/C&R/28/17, Field Verification should be done with in ………….days and on GL above ……..lacs
- A.
  
  2 days & 5 Lacs
- B.
  
  5 days & 10 lacs
- C.
  
  7 days & 5 lacs
- D.
  
  D. 2 days & 10 lacs
18.

As per New Time and motion study(IOM/CO/OPN/27/17), Each Branch Staff have been allotted ………..minutes per day for OFP works
- A.
  
  60
- B.
  
  30
- C.
  
  45
- D.
  
  120
19.

From 1/3/17 to 31/3/17, charges for bulk PAN application is Rs.__________ and cash prize for staff if Rs. ____________
- A.
  
  200 & 500
- B.
  
  265 & 500
- C.
  
  265 & 1000
- D.
  
  150 & 1000
20.

_________ is the sum assured under basic plan of MHP (Muthoot Home Protector) in association with Liberty Videocon General Insurance Company
- A.
  
  500000
- B.
  
  650000
- C.
  
  430000
- D.
  
  870000
21.

Under Indo-Nepal Money Transfer, amount payable at Nepal is fixed at ___________times of the INR remitted from India
- A.
  
  1.5
- B.
  
  1.6
- C.
  
  2
- D.
  
  2.5
22.

“Sabka Loan Mahotsav” is a digital Campaign for North, East & West India starting from 2nd March 2017 onwards (IOM No. CO/MKT/50/17)
- A.
  
  True
- B.
  
  False
23.

Purpose of Mission 1000 Crores launched w.e.f. 1st March 2017 as per IOM No. Dir/03/2017
- A.
  
  1000 CR Net Gold Loan Growth in March 17
- B.
  
  1000 CR Advances in March 17
- C.
  
  1000 CR Profit After Tax 2016-17
- D.
  
  None of the above
24.

What is maximum withdrawal amount from Muthoot DCB Visa Card in a day from our branches
- A.
  
  Rs.100000
- B.
  
  Rs.5000
- C.
  
  Rs.20000
- D.
  
  As per RBI guidelines
25.

Dual mode of disbursement available on gold loan less than 1 lac
- A.
  
  True
- B.
  
  False

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