Claims handlers are required to answer all of the following questions and to note on file the recommended actions
You May Get
Return to Work indicators
Dummy questions but maybe be relevant in future
Under 20 years of age
21 - 30 years of age
31 - 40 years
41 - 50 years
50 - 60 + years
No impact; the claimant is enjoying their pre-accident activities to the full
There is some impact but it is likely that this is temporary
Permanent impact on a sport, hobby or social activity seems highly likely
No
Cannot tell at this stage
Seems likely
Regular "9-5" hours
Full time work plus over-time and weekend work
Shift work, night work or part-time work
Serious multiple injuries
One or more of the following: head, neck, spine, shoulder, upper limb (arm, wrist, hand, fingers)
None of the above
No
Yes
Definitely Not
Not known
Yes
No
Not known
Yes
No
Not known for sure but can't rule it out
Yes
Not at all
Three times or less
More than three times
No or not known
Not known but they received a blow to the head
Yes
Female
Male