How To Create/Update/Delete A Contact

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| By Chiene_Tait
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Chiene_Tait
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Quizzes Created: 1 | Total Attempts: 61
| Attempts: 61 | Questions: 13
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1. If your client has mentioned he/she does not want to receive any marketing material, which mailing preference would you choose? 

Explanation

If the client has explicitly stated that they do not want to receive any marketing material, the most appropriate mailing preference would be "No per client." This option indicates that the client's preference to not receive marketing material will be respected and no such material will be sent to them.

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How To Create/Update/Delete A Contact - Quiz

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2. If you are unsure at any steps of the process, what should you do? 

Explanation

When unsure at any steps of the process, it is advisable to seek help from someone who may have more knowledge or experience in the matter. Asking a colleague, or specifically Kerry or Sophie, can provide valuable insights and guidance to overcome any uncertainties. This approach promotes collaboration and problem-solving, ensuring that the task is completed effectively. Giving up should not be the immediate response, as seeking assistance can lead to a better understanding and resolution of the issue at hand.

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3. When should you zz a contact? 

Explanation

There is no “zz” for contacts. “zz” is used when clients aren’t clients anymore, but still have fees to be processed. Just delete the contact!

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4. When would you choose "mailing sent elsewhere" as a mailing preference? 

Explanation

This option should never be chosen for contacts because it is specifically meant for clients. It indicates that the mailing should be sent to a different address or location other than the contact's address. Since this preference is only applicable to clients, it should not be selected for regular contacts who do not require their mailings to be sent elsewhere.

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5. How do you choose which partner to pick for your contact?

Explanation

Make an executive decision depending what sector your contact fits in. The partner does not need to have met the contact.

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6. What will happen if you do not pick a mailing preference? 

Explanation

If you do not pick a mailing preference, your contact will never receive any marketing material. This means that they will not receive any promotional emails, newsletters, or any other form of marketing communication from the company.

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7. Why is it important to input your contacts into the database?

Explanation

It is important so they receive marketing material such as our newsletter, our Budget summary and our regular sector e-newsletters. That way, C+T will be on their mind if an opportunity comes up.

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8. Where would you go to create a contact form? 

Explanation

1- Go onto the Internet by typing “S3” in internet explorer.
2- General --> Office Tools --> C+T Contacts.

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9. If your contact is a potential private client and does not have a company, what would you write in the "company" field? 

Explanation

Do not fill in fields with anything other than the information it requires.
If you would like to add something, write it in the marketing notes section. (e.g. where you met the person, what service you think they might be interested in etc.)

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10. How would you fill the general contact field for Mrs Kerry Manton?  

Explanation

The correct answer is Mrs K Manton because it follows the standard format of using the title "Mrs" followed by the initial of the first name and the full last name.

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11. How would you fill the general contact field for Mr John Rodger? 

Explanation

The correct answer is "J Rodger Esq" because "Esq" is an abbreviation for Esquire, which is a title used to address a man in a formal or professional context. Since the question asks for the general contact field, using this title would be appropriate to show respect and professionalism when addressing Mr John Rodger.

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12. Which one of the following is NOT a reason for deleting a contact? 

Explanation

This is not a reason for deleting a contact because even though the contact has a new email address, you still have knowledge of it. Therefore, you can update the contact information instead of deleting it.

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13. If your contact is Lord A Dublin, what would you write in the general contact field? 

Explanation

If they have an honorary title such as Lord, Sir or Dr, please get in touch with Sophie (240) or Kerry (360) to check what the general contact should be.

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  • Current Version
  • Mar 17, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 29, 2015
    Quiz Created by
    Chiene_Tait
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If your client has mentioned he/she does not want to receive any...
If you are unsure at any steps of the process, what should you...
When should you zz a contact? 
When would you choose "mailing sent elsewhere" as a mailing...
How do you choose which partner to pick for your contact?
What will happen if you do not pick a mailing preference? 
Why is it important to input your contacts into the database?
Where would you go to create a contact form? 
If your contact is a potential private client and does not have a...
How would you fill the general contact field for Mrs Kerry...
How would you fill the general contact field for Mr John Rodger? 
Which one of the following is NOT a reason for deleting a...
If your contact is Lord A Dublin, what would you write in the general...
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