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Product Knowledge
Product Knowledge Test 2
10 Questions
|
By Millennium1solut | Updated: Mar 20, 2022
| Attempts: 67
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Question
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1.
Your limit in issuing GoodWill points is 10,000 points.
True
False
Submit
Start Quiz
About This Quiz
.
2.
What's your name?
We’ll put your name on your report, certificate, and leaderboard.
2.
20,000 PC points = worth $__ in rewards and in further increments of 10,000 PC points thereafter,redeemable at participating grocery stores where President's Choice products are sold.
Submit
3.
"I received a PC Financial MasterCard with 4 coupons. I used them all but the points are not awarded. I have made the purchase today." What is the appropriate template to use?
ZIC_EN_PCMC_COUPON_POINTS
ZIC_EN_MISSING_POINTS
ZIC_EN_MISSING_POINT_INFO
ZIC_EN_POINTS_ADDED
Submit
4.
"The cashier told me that I will be awarded points for joining. How come I never received any points?" What template is applicable to this concern?
ZIC_EN_NO_REG_BONUS
ZIC_EN_CARD_NOT_SWIPED
ZIC_EN_MISSING_POINT_INFO
ZIC_EN_MISSING_POINTS
Submit
5.
Rates in earning points for gas purchases can vary by location and are not subject to change at any time.
True
False
Submit
6.
"I purchased 46.6 litres of Diesel at RCCS 1424 Island Highway, Campbell River, BC and I never got any points. I paid using my PC Financial MasterCard and swiped it twice. Please award my points." How many points are missing?
3,262 PC Plus points
1,631 PC Plus points
163.1 PC Plus points
326.2 PC Plus points
Submit
7.
'I purchased 63.5 litres of Propane at Extra Foods 1501 Cook St. Creston, BC and I never got any points. I paid using my Visa and swiped my PC Plus card." How many points are missing?
2,223 PC Plus points
222.25 PC Plus points
2,222 PC Plus points
222.3 PC Plus points
Submit
8.
"I purchased New Quaker Greek Yogurt worth $49.56, and the offer said I will get 1,000 PC Plus points for every $5.00. I am missing 10,000 PC Plus points" How many points you are going to adjudicate?
9,000 PC Plus points
10,000 PC Plus points
1,000 PC Plus points
Decline member
Submit
9.
"I am missing points for my gas purchase at Gas Bar 1705." What are the information you would need to gather?
Date of purchase
Number of litres purchased
Type of Gas
Type of card used
Gas Bar Location
19-digit CODE at the bottom of the receipt
Submit
10.
Match the following
Loading Offers on PC Plus App
Select a Match
"I wanted to add my PC Plus card to my passbook."
"Please add my new PC Plus card."
"I was advised by a PC Plus representative that I need to uninstall then reinstall my app. What am I going to do next?"
"I lost my key fob."
"I only have a PC Plus app and I would like to know how to load my offers."
"How can I add a new PC Plus card using my app?"
"How do I make my Dinner Suggestions more personalized?"
"What are the requirements for PC Plus registration?"
"My PC Plus card is damaged and I already have a new one. How can I add my new one then remove the old one?"
"How is my privacy being protected?"
"I want to add my wife as a secondary user."
Adding a Secondary User
Select a Match
"I wanted to add my PC Plus card to my passbook."
"Please add my new PC Plus card."
"I was advised by a PC Plus representative that I need to uninstall then reinstall my app. What am I going to do next?"
"I lost my key fob."
"I only have a PC Plus app and I would like to know how to load my offers."
"How can I add a new PC Plus card using my app?"
"How do I make my Dinner Suggestions more personalized?"
"What are the requirements for PC Plus registration?"
"My PC Plus card is damaged and I already have a new one. How can I add my new one then remove the old one?"
"How is my privacy being protected?"
"I want to add my wife as a secondary user."
How to Remove a Digital PC Plus Card
Select a Match
"I wanted to add my PC Plus card to my passbook."
"Please add my new PC Plus card."
"I was advised by a PC Plus representative that I need to uninstall then reinstall my app. What am I going to do next?"
"I lost my key fob."
"I only have a PC Plus app and I would like to know how to load my offers."
"How can I add a new PC Plus card using my app?"
"How do I make my Dinner Suggestions more personalized?"
"What are the requirements for PC Plus registration?"
"My PC Plus card is damaged and I already have a new one. How can I add my new one then remove the old one?"
"How is my privacy being protected?"
"I want to add my wife as a secondary user."
How to Remove and Add a New PC Plus Card
Select a Match
"I wanted to add my PC Plus card to my passbook."
"Please add my new PC Plus card."
"I was advised by a PC Plus representative that I need to uninstall then reinstall my app. What am I going to do next?"
"I lost my key fob."
"I only have a PC Plus app and I would like to know how to load my offers."
"How can I add a new PC Plus card using my app?"
"How do I make my Dinner Suggestions more personalized?"
"What are the requirements for PC Plus registration?"
"My PC Plus card is damaged and I already have a new one. How can I add my new one then remove the old one?"
"How is my privacy being protected?"
"I want to add my wife as a secondary user."
Adding Card on PC Plus App
Select a Match
"I wanted to add my PC Plus card to my passbook."
"Please add my new PC Plus card."
"I was advised by a PC Plus representative that I need to uninstall then reinstall my app. What am I going to do next?"
"I lost my key fob."
"I only have a PC Plus app and I would like to know how to load my offers."
"How can I add a new PC Plus card using my app?"
"How do I make my Dinner Suggestions more personalized?"
"What are the requirements for PC Plus registration?"
"My PC Plus card is damaged and I already have a new one. How can I add my new one then remove the old one?"
"How is my privacy being protected?"
"I want to add my wife as a secondary user."
How to Add PC Plus Card to Passbook on iPhone
Select a Match
"I wanted to add my PC Plus card to my passbook."
"Please add my new PC Plus card."
"I was advised by a PC Plus representative that I need to uninstall then reinstall my app. What am I going to do next?"
"I lost my key fob."
"I only have a PC Plus app and I would like to know how to load my offers."
"How can I add a new PC Plus card using my app?"
"How do I make my Dinner Suggestions more personalized?"
"What are the requirements for PC Plus registration?"
"My PC Plus card is damaged and I already have a new one. How can I add my new one then remove the old one?"
"How is my privacy being protected?"
"I want to add my wife as a secondary user."
Requirements for PC Plus Registration
Select a Match
"I wanted to add my PC Plus card to my passbook."
"Please add my new PC Plus card."
"I was advised by a PC Plus representative that I need to uninstall then reinstall my app. What am I going to do next?"
"I lost my key fob."
"I only have a PC Plus app and I would like to know how to load my offers."
"How can I add a new PC Plus card using my app?"
"How do I make my Dinner Suggestions more personalized?"
"What are the requirements for PC Plus registration?"
"My PC Plus card is damaged and I already have a new one. How can I add my new one then remove the old one?"
"How is my privacy being protected?"
"I want to add my wife as a secondary user."
Adding a New PC Plus Card When Lost/Stolen
Select a Match
"I wanted to add my PC Plus card to my passbook."
"Please add my new PC Plus card."
"I was advised by a PC Plus representative that I need to uninstall then reinstall my app. What am I going to do next?"
"I lost my key fob."
"I only have a PC Plus app and I would like to know how to load my offers."
"How can I add a new PC Plus card using my app?"
"How do I make my Dinner Suggestions more personalized?"
"What are the requirements for PC Plus registration?"
"My PC Plus card is damaged and I already have a new one. How can I add my new one then remove the old one?"
"How is my privacy being protected?"
"I want to add my wife as a secondary user."
Recipes, Shopping List and Meal Plan
Select a Match
"I wanted to add my PC Plus card to my passbook."
"Please add my new PC Plus card."
"I was advised by a PC Plus representative that I need to uninstall then reinstall my app. What am I going to do next?"
"I lost my key fob."
"I only have a PC Plus app and I would like to know how to load my offers."
"How can I add a new PC Plus card using my app?"
"How do I make my Dinner Suggestions more personalized?"
"What are the requirements for PC Plus registration?"
"My PC Plus card is damaged and I already have a new one. How can I add my new one then remove the old one?"
"How is my privacy being protected?"
"I want to add my wife as a secondary user."
Adding Devices
Select a Match
"I wanted to add my PC Plus card to my passbook."
"Please add my new PC Plus card."
"I was advised by a PC Plus representative that I need to uninstall then reinstall my app. What am I going to do next?"
"I lost my key fob."
"I only have a PC Plus app and I would like to know how to load my offers."
"How can I add a new PC Plus card using my app?"
"How do I make my Dinner Suggestions more personalized?"
"What are the requirements for PC Plus registration?"
"My PC Plus card is damaged and I already have a new one. How can I add my new one then remove the old one?"
"How is my privacy being protected?"
"I want to add my wife as a secondary user."
Managing Your Account
Select a Match
"I wanted to add my PC Plus card to my passbook."
"Please add my new PC Plus card."
"I was advised by a PC Plus representative that I need to uninstall then reinstall my app. What am I going to do next?"
"I lost my key fob."
"I only have a PC Plus app and I would like to know how to load my offers."
"How can I add a new PC Plus card using my app?"
"How do I make my Dinner Suggestions more personalized?"
"What are the requirements for PC Plus registration?"
"My PC Plus card is damaged and I already have a new one. How can I add my new one then remove the old one?"
"How is my privacy being protected?"
"I want to add my wife as a secondary user."
Submit
View My Results
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Your limit in issuing GoodWill points is 10,000 points.
20,000 PC points = worth $__ in rewards and in further increments of...
"I received a PC Financial MasterCard with 4 coupons. I used...
"The cashier told me that I will be awarded points for joining....
Rates in earning points for gas purchases can vary by location and are...
"I purchased 46.6 litres of Diesel at RCCS 1424 Island Highway,...
'I purchased 63.5 litres of Propane at Extra Foods 1501 Cook St....
"I purchased New Quaker Greek Yogurt worth $49.56, and the offer...
"I am missing points for my gas purchase at Gas Bar 1705."...
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