Product Knowledge Test 2

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1. Your limit in issuing GoodWill points is 10,000 points.
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Product Knowledge Test 2 - Quiz

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2. 20,000 PC points = worth $__ in rewards and in further increments of 10,000 PC points thereafter,redeemable at participating grocery stores where President's Choice products are sold.
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3. "I received a PC Financial MasterCard with 4 coupons. I used them all but the points are not awarded. I have made the purchase today." What is the appropriate template to use?
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4. "The cashier told me that I will be awarded points for joining. How come I never received any points?" What template is applicable to this concern?
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5. Rates in earning points for gas purchases can vary by location and are not subject to change at any time. 
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6. "I purchased 46.6 litres of Diesel at RCCS 1424 Island Highway, Campbell River, BC and I never got any points. I paid using my PC Financial MasterCard and swiped it twice. Please award my points." How many points are missing?
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7. 'I purchased 63.5 litres of Propane at Extra Foods 1501 Cook St. Creston, BC and I never got any points. I paid using my Visa and swiped my PC Plus card." How many points are missing?
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8. "I purchased New Quaker Greek Yogurt worth $49.56, and the offer said I will get 1,000 PC Plus points for every $5.00. I am missing 10,000 PC Plus points" How many points you are going to adjudicate?
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9. "I am missing points for my gas purchase at Gas Bar 1705." What are the information you would need to gather?
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10. Match the following
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  • Mar 20, 2022
    Quiz Edited by
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  • Mar 19, 2015
    Quiz Created by
    Millennium1solut
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Your limit in issuing GoodWill points is 10,000 points.
20,000 PC points = worth $__ in rewards and in further increments of...
"I received a PC Financial MasterCard with 4 coupons. I used...
"The cashier told me that I will be awarded points for joining....
Rates in earning points for gas purchases can vary by location and are...
"I purchased 46.6 litres of Diesel at RCCS 1424 Island Highway,...
'I purchased 63.5 litres of Propane at Extra Foods 1501 Cook St....
"I purchased New Quaker Greek Yogurt worth $49.56, and the offer...
"I am missing points for my gas purchase at Gas Bar 1705."...
Match the following
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