PEGA 7 CSA Study Questions

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1.
Where is the past deadline measured from?

Explanation

The past deadline is measured from the actual deadline itself. This means that the measurement starts counting after the deadline has passed, indicating how much time has elapsed since the deadline was due. It does not consider the assignment start, goal, or application overview as reference points for measuring the past deadline.

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About This Quiz
PEGA CSA Certified Quizzes & Trivia

This Pega 7 CSA Study Questions quiz assesses knowledge of Pega Guardrails, data handling, and system integration within the Pega platform. It is essential for learners aiming to... see morecertify as Pega Certified System Architects, enhancing both understanding and application skills in Pega systems. see less

2. A step in a case implies action or actions for resolving a case.

Explanation

The statement is true because a step in a case refers to the specific actions or tasks that need to be taken in order to resolve the case. These steps can include gathering information, conducting investigations, making decisions, or implementing solutions. Each step contributes to the overall process of resolving the case and moving towards a resolution. Therefore, it can be concluded that a step in a case does imply action or actions for resolving the case.

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3.
Passed Deadline is measured...

Explanation

Passed Deadline is measured from the Deadline because it refers to the time that has elapsed since the original deadline for completing a task or assignment. It indicates how much time has gone by after the designated deadline has already passed. By measuring from the Deadline, it allows for a clear understanding of how much time has been exceeded and helps in assessing the delay in completing the task.

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4.
Is it possible to include image, spreadsheet,... in an Application Document.

Explanation

Yes, it is possible to include images, spreadsheets, and other types of files in an application document. This allows users to add visual elements, data tables, and other relevant information to enhance the content and functionality of the document. Including these types of files can make the document more comprehensive and visually appealing, providing a better user experience.

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5.
 Which of the following is not a valid property control?

Explanation

The given answer, "String," is not a valid property control. This is because "String" is not a type of property control, but rather a data type used to represent a sequence of characters. Property controls are used to allow users to interact with and input data into a program or application, and they typically include controls such as text boxes, checkboxes, dropdown menus, and sliders.

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6.
Select notify modes...(choose two)

Explanation

The correct answer is Mail and Text Messages because these are the two options that can be selected as notify modes. Voicemail and MMS are not mentioned as options, so they are not correct choices.

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7.
Auto-Complete can use same source list as of Dropdown.

Explanation

Auto-Complete can indeed use the same source list as a Dropdown. Both Auto-Complete and Dropdown are user interface components that provide a list of options for the user to choose from. The source list for these components can be the same, which means that the options available in the Dropdown can also be used for Auto-Complete. This allows for consistency in the options presented to the user and simplifies the implementation process.

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8.
We need to use flow action sampleFA in casetypeOne and casetypeTwo. Then where will you create sampleFA?

Explanation

The correct answer is "sae1-hrservices-work". This is because the flow action "sampleFA" needs to be used in both "casetypeOne" and "casetypeTwo". Since both of these case types are under the "sae1-hrservices-work" class, the flow action should be created in this class so that it can be accessed and used by both case types. Creating it in any other class would not allow it to be used in both case types.

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9.
When we need to select from  a large list of dynamically populated values then we give the control as...

Explanation

Auto-Complete is the correct answer because it allows users to select from a large list of dynamically populated values by providing suggestions as they type. This feature enhances user experience by reducing the amount of manual input required and providing real-time suggestions based on the user's input. It is a more efficient and user-friendly option compared to a dropdown or a local list, which may require scrolling through a long list of options. A data page is not relevant in this context as it refers to a mechanism for caching and retrieving data in a web application.

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10.
What is the best thing if we have many nested ifs?

Explanation

A decision tree is the best thing to have when dealing with many nested ifs. A decision tree is a graphical representation of all possible decisions and their potential outcomes. It helps in visualizing and organizing complex decision-making processes, making it easier to understand and follow the logic. By using a decision tree, one can easily navigate through various conditions and their corresponding actions, leading to more efficient and structured code.

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11.
What are the scope of a data page? (choose three)

Explanation

The scope of a data page refers to the range or extent of its accessibility. In this case, the correct answer options are node, requestor, and thread. Node refers to the specific server or system where the data page is available. Requestor indicates that the data page can be accessed by a specific user or session. Thread means that the data page is accessible within a specific execution thread or process. These three options define the boundaries within which the data page can be accessed and utilized.

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12.
When are data pages created?

Explanation

Data pages are created when they are first accessed. This means that when a data page is requested for the first time, it is created and populated with the necessary data. This allows for efficient data retrieval and reduces the need for repeated database queries. By creating data pages when they are first accessed, the system ensures that the data is available when needed and can be easily retrieved in subsequent requests.

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13. Section rules are found in which Rule category?

Explanation

The section rules are found in the User Interface rule category. This category is specifically related to the design and functionality of the user interface in a software application. Section rules define the layout and behavior of sections within the user interface, such as forms, tabs, and grids. They allow developers to customize the appearance and behavior of the user interface to meet the specific requirements of the application.

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14.
Smart shapes are...

Explanation

Smart shapes are pre-configured utilities. These utilities are designed to perform specific functions or actions within a system or software. They are pre-built and ready to use, saving time and effort in the development process. These smart shapes can be easily integrated into a workflow or process, providing a convenient solution for common tasks or processes. They offer efficiency and convenience by eliminating the need to build these utilities from scratch.

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15.
---------reference ------------, which reference -----------, which reference rulesets.

Explanation

The correct answer is "operatorID, access group, application rules". In an application, the operatorID is used to identify the user or operator. The access group determines the level of access and permissions for the user. The application rules define the specific rules and logic that govern the behavior of the application. Therefore, the correct order is to first identify the user, then determine their access level, and finally apply the rules of the application.

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16.
A validate rule is executed...

Explanation

A validate rule is executed after submitting the form. This is because the purpose of a validate rule is to check the entered information for correctness or completeness before it is submitted. By executing the validate rule after submitting the form, any errors or inconsistencies in the entered information can be identified and appropriate actions can be taken, such as displaying error messages or preventing the form from being submitted.

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17.
What is the best practice on the number of steps/stages a case might be decomposed?

Explanation

The best practice for decomposing a case into steps or stages is to have a range of 7 plus or minus 2. This means that the ideal number of steps or stages should be between 5 and 9. This range allows for enough detail and granularity in the decomposition process while also avoiding excessive complexity. It strikes a balance between providing enough structure for effective case management and allowing flexibility to accommodate variations in different cases.

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18. A rule's placement in the class structure defines the scope of its reusability.

Explanation

The given statement is true. The placement of a rule in the class structure determines the extent to which it can be reused. If a rule is placed at a higher level in the class structure, it can be inherited and reused by multiple subclasses. On the other hand, if a rule is placed at a lower level in the class structure, it may only be applicable to that specific subclass and cannot be reused by other subclasses. Therefore, the scope of reusability of a rule is determined by its placement in the class structure.

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19.
What are the 2 types present in guard rail warnings.

Explanation

The correct answer is "Warning Type, Severity Levels." In guard rail warnings, there are two types that are present: warning type and severity levels. Warning type refers to the category or nature of the warning, while severity levels indicate the level of seriousness or urgency associated with the warning. These two types help in effectively communicating the potential risks or hazards to users and guide them in taking appropriate actions to mitigate those risks.

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20.
Need to create a report with Case Creation Date and Total order, what needs to be optimized?

Explanation

In order to create a report with Case Creation Date and Total order, only the total order needs to be optimized. This means that the focus should be on improving the efficiency and accuracy of calculating and displaying the total order in the report. The Case Creation Date does not require any optimization in this context.

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21.
Which is the best way to cache data from external system?

Explanation

The best way to cache data from an external system is by using a Data Page. Data Pages are a type of rule in Pega that allow you to store and manage data in memory for quick and efficient access. They can be configured to retrieve data from an external system and cache it locally, reducing the need for repeated calls to the external system and improving performance. This makes Data Pages an ideal choice for caching data from an external system.

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22.
What is the best way to cache the results read from a connector?

Explanation

The best way to cache the results read from a connector is by using a Data Page. Data Pages allow for efficient caching and retrieval of data, reducing the need to repeatedly access the connector and improving performance. By using a Data Page, the results can be stored in memory and easily accessed by other parts of the application, minimizing the need for additional connector calls and enhancing overall system performance.

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23.
What are all shapes that can be used to send an email notification?  (Choose 2)

Explanation

The correct answer is Utility and Notification tab of Assignment shape. These shapes can be used to send an email notification. The Utility shape is used to perform utility tasks, such as sending emails. The Notification tab of Assignment shape allows you to configure email notifications for assignments within a process. Therefore, both Utility and Notification tab of Assignment shape can be used to send email notifications.

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24.
Is it possible to transition stages, using a Multi-step process?

Explanation

It is possible to transition stages using a Multi-step process. A Multi-step process involves breaking down a task or goal into smaller, manageable steps, allowing for a smoother transition between stages. By completing each step sequentially, individuals can progress towards their desired outcome more effectively. This approach is commonly used in project management, problem-solving, and decision-making processes.

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25.
Document Wizard does not generate which of the following documents?

Explanation

The Document Wizard is a tool that helps generate various types of documents. However, it does not generate Guardrails Docs. Guardrails Docs are typically used to define and enforce rules and guidelines within a software development project. The Document Wizard may be able to generate other types of documents such as Application Profiles, Application Documents, and Specification Documents, but not Guardrails Docs.

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26. Creation of Sub-cases are done... (choose 3)

Explanation

The creation of sub-cases can be done automatically, manually, and conditionally. This means that sub-cases can be generated automatically by a system or software without human intervention. They can also be created manually by individuals or teams. Additionally, sub-cases can be created conditionally, meaning that they are generated based on certain criteria or conditions being met.

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27.
An assignment can be routed to... (Choose 2)

Explanation

An assignment can be routed to a single operator or to a work basket. Routing an assignment to a single operator means that it will be assigned to a specific individual who is responsible for completing the task. On the other hand, routing an assignment to a work basket means that it will be placed in a shared pool of tasks that can be picked up and worked on by any available operator. This allows for more flexibility and distribution of workload among multiple operators.

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28.
A flow can contain multiple end shapes

Explanation

A flow, in the context of a diagram or process, represents the sequence of steps or actions. An end shape signifies the completion or termination of the flow. Since a flow can have multiple steps or actions, it is possible for it to have multiple end shapes to indicate different points of completion or termination. Therefore, the statement that a flow can contain multiple end shapes is true.

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29.
Relation between customer and address is 1-n then what will be address mode?

Explanation

The correct answer is Page List. In a 1-n relationship between customer and address, each customer can have multiple addresses. Therefore, the address mode would be a Page List, which allows for multiple addresses to be stored for each customer.

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30.
A CSR needs to do the following activities:
 Collect cust details
 Collect problem details.
 Based on the problem assign to a user.
What is the best practice to do this?

Explanation

Creating a multistep process is the best practice for a CSR to perform the given activities. A multistep process allows the CSR to systematically collect customer details, collect problem details, and then assign the problem to a user. It ensures that each step is completed in a logical order and allows for better organization and efficiency in handling customer issues. This approach helps to streamline the process and ensure that all necessary information is gathered before assigning the problem to a user.

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31.
Which of the following represent class for case type?

Explanation

The correct answer is PYD-HRServices-Work-FinalOrder. This represents the class for a specific case type within the PYD-HRServices application. The class hierarchy starts with PYD-HRServices, which is the base class. PYD-HRServices-Work is a subclass that represents the work items within the application. Finally, PYD-HRServices-Work-FinalOrder is a further subclass that represents a specific type of work item, namely a final order within the HR services application.

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32.
A flow can contain multiple start shapes.

Explanation

False. A flow can only have one start shape. The start shape represents the beginning of the flow and there can only be one entry point for the flow. Having multiple start shapes would create confusion and ambiguity in the flow's execution.

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33. In a specification document, you list the SMEs along with the description.

Explanation

In a specification document, it is common to list the Subject Matter Experts (SMEs) along with their corresponding descriptions. This helps provide clarity and context to the document, as the SMEs are the individuals who possess the necessary knowledge and expertise in a specific area. By including their descriptions, it becomes easier for readers to understand their roles and responsibilities within the project or document.

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34.
Routing can be reference in: (choose 2)

Explanation

Routing can be referenced in a Decision Table and a Decision Tree. Both of these are commonly used in decision-making processes. A Decision Table is a tabular representation that lists various conditions and corresponding actions, allowing for easy identification of the appropriate action based on the given conditions. On the other hand, a Decision Tree is a graphical representation that uses a tree-like structure to depict decisions and possible outcomes. In both cases, routing can be incorporated to determine the appropriate path or action based on the given conditions.

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35. With respect to Data Classes, It is considered a best practice to co-locate rules (example: section) and the properties they reference.

Explanation

Co-locating rules (such as sections) and the properties they reference is considered a best practice in Data Classes. This means that it is recommended to keep the rules and properties in close proximity to each other, making it easier to understand and maintain the code. By doing so, developers can easily identify which properties are being used by specific rules, improving the overall organization and readability of the codebase.

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36.
A chart can be used in both summary and list report.

Explanation

A chart can only be used in a summary report, not in a list report. In a summary report, data is grouped and summarized, making it suitable for visual representation in a chart format. On the other hand, a list report presents data in a tabular format without any summarization or grouping, making it unsuitable for displaying data in a chart. Therefore, the statement that a chart can be used in both summary and list reports is false.

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37.
Which shape can be associated with Decision Table?

Explanation

A Decision Table is a tool used in decision-making processes to display a set of conditions and their corresponding actions or outcomes. It is represented by a table with rows and columns, where each row represents a specific combination of conditions and each column represents an action or outcome. The Decision Shape is the most appropriate shape to represent a Decision Table as it visually represents the decision-making process and allows for easy identification of conditions and actions.

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38.
Node level Declarative Pages can be shared between requestors.

Explanation

Node level Declarative Pages can be shared between requestors because they are designed to be reusable and can be accessed by multiple users or requestors simultaneously. This allows for efficient use of system resources and promotes scalability. By sharing these pages, organizations can reduce the need for duplicating code and improve overall performance. Additionally, sharing declarative pages can also facilitate collaboration and promote consistency in application development.

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39.
When do we use a single assignment in a step?

Explanation

A single assignment in a step is used when the assignment shape is not related to the next shape. This means that the current assignment does not have any dependency or connection with the following shape or task in the process flow. It allows for independent execution of the assignment without any impact on the subsequent steps or stages.

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40.
City property of Shipping address class needs to be mapped to Billing address using Data transform. What should be the source property.

Explanation

The correct source property for mapping the City property of the Shipping address class to the Billing address using Data transform is .ShippingAddress.City. This means that the City value from the ShippingAddress property will be used to populate the City property in the BillingAddress.

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41. The data page corresponding to an open work item (seen in the Clipboard) is called what?

Explanation

The correct answer is "pyWorkPage" because in the context of the question, the data page corresponding to an open work item is referred to as "pyWorkPage" in the Clipboard. This is a commonly used naming convention in Pega systems.

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42.
Defined a data page refresh strategy as reload if older than 2 hrs...

Explanation

The correct answer is "data page will get refreshed once we access it after 2 hrs of inactivity." This means that the data page will only be refreshed when it is accessed after a period of 2 hours of inactivity. If the data page is not accessed within 2 hours, it will not be refreshed.

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43.
What is the primary use of a Ruleset.

Explanation

A Ruleset is primarily used to group rules together. It allows for the organization and categorization of rules, making it easier to manage and maintain them. By grouping related rules within a Ruleset, it becomes simpler to locate and modify specific rules when needed. Additionally, Rulesets can be used to define access permissions and apply them to a set of rules collectively. This helps in ensuring consistent application of rules and managing their visibility and availability to different users or roles.

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44. The Harness rule type is found under the ____________ rule category?

Explanation

The Harness rule type is found under the User Interface rule category because a harness is responsible for defining the overall layout and structure of a user interface. It specifies the arrangement of sections, layouts, and controls on a screen and determines how users interact with the application. The User Interface rule category encompasses all the rules related to the presentation layer of an application, including harnesses, sections, layouts, and skins.

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45.
For storing above property structure of Address, what will you use:

Explanation

A Page List would be used to store the above property structure of Address. A Page List is a data structure in which each element contains a set of properties, similar to a page in a book. It allows for storing multiple instances of a property structure, such as multiple addresses, in a single property. This is suitable for the given scenario as it allows for flexibility in storing and managing multiple addresses within the same property.

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46. Worklist contains...(choose 2)

Explanation

The worklist contains assignments assigned to the operator and assignments pending with the operator. This means that the operator is responsible for completing these assignments. The worklist may include cases assigned to the operator, but it is not limited to them. Additionally, the worklist may include assignments that are part of cases created by the operator, but this is not mentioned in the given options. Therefore, the correct answer is assignments assigned to the operator and assignments pending with the operator.

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47.
IN the application, the email consumption leads to case creation & then the fetching prices from price catalogue, application connects to external system. (choose 2)

Explanation

PRPC acts as a connector for fetching prices from the price catalogue because it connects the application to the external system that holds the price information. PRPC acts as a service for creating a case from email because it handles the process of creating a case based on the email consumption in the application.

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48.
How all can a subcase be created.(Choose 3)

Explanation

A subcase can be created manually by a user, where they manually define the steps and conditions for the subcase. It can also be created automatically, where the system generates the subcase based on predefined rules or triggers. Additionally, a subcase can be created conditionally, meaning it is created based on specific conditions or criteria being met.

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49.
Need to create a report with Status .pyWorkStatus and Operator ID. which needs to be done.

Explanation

The correct answer is "Need not optimize both." This means that there is no need to optimize both the Status .pyWorkStatus and Operator ID in the report. It suggests that optimizing either one of them would be sufficient.

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50.
What is the best descition of correspondence?

Explanation

The best description of correspondence is that it can call rules. This means that correspondence, such as letters or emails, can be used to invoke or trigger certain rules or actions. For example, if a specific keyword is mentioned in a correspondence, it can automatically trigger a certain response or action. This shows that correspondence has the ability to initiate or invoke rules, making it a powerful tool for communication and automation.

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51.
An alternate stage cane be transitioned automatically or manually.

Explanation

The statement suggests that an alternate stage can be transitioned automatically or manually. However, the correct answer is False, indicating that the statement is incorrect. This means that an alternate stage cannot be transitioned automatically or manually.

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52.
We need to create a report with Work status and assigned Operator as columns.How do you optimize the report?

Explanation

The correct answer is "No need to optimize any column." This means that there is no need to make any changes or improvements to the report in terms of optimizing the Work status and assigned Operator columns. The report is already functioning efficiently and effectively without any further optimization required.

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53.
Which statement is true about pattern inheritance? (Choose One)

Explanation

Pattern inheritance is a type of inheritance where a class inherits rules from its parent classes by matching its prefix to the parent class name. This means that when a class is created, it can inherit and reuse rules from its parent classes that have a similar prefix in their names. This allows for code reusability and promotes a modular and organized approach to programming. It is not limited to work classes only and can be applied to any class hierarchy.

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54.
Pega Guardrails have little or no impact on the application.

Explanation

Pega Guardrails have little or no impact on the application because they are best practices and guidelines provided by Pega to ensure the development of high-quality and maintainable applications. These guardrails help developers follow industry standards, avoid common mistakes, and improve overall application performance. By adhering to guardrails, developers can ensure consistency, reduce technical debt, and enhance the application's scalability and maintainability. Therefore, they have a minimal impact on the application as they only serve to improve its quality and efficiency.

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55.
Which of the following best describes Dynamic user interface functionality? (choose 2)

Explanation

Dynamic user interface functionality refers to the ability of a system or application to adapt and change the display of its interface based on certain conditions or events. This includes dynamically hiding or displaying a part of the screen based on a condition, as well as refreshing a part of the screen when a specific condition is met. These features allow for a more interactive and responsive user interface, providing a better user experience by only showing relevant information and keeping the interface up to date.

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56. The more ________ a class, the more reusable it is?

Explanation

A class that is more generalized is more reusable because it can be applied to a wider range of situations and can be easily adapted or extended. By being less specific and more abstract, a generalized class can be used as a foundation for creating multiple specialized classes, each tailored to a specific use case. This allows for greater flexibility and efficiency in software development, as the generalized class can be reused and shared across different projects or modules.

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57.
What is the best way to show an error message when a user inputs some wrong data and submits.

Explanation

Creating a message rule and associating it with a validate rule is the best way to show an error message when a user inputs wrong data and submits. By doing this, the system can validate the user's input and display a specific error message associated with the validate rule, informing the user about the error and guiding them on how to correct it. This approach ensures that the error message is contextually relevant and helps the user understand and resolve the issue efficiently.

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58. It is considered a best practice to always use an Else connector with every fork shape.

Explanation

Using an Else connector with every fork shape is considered a best practice because it helps ensure that all possible paths are accounted for. The Else connector acts as a default option in case none of the conditions in the fork shape are met. Without an Else connector, there is a risk of leaving out a potential path, which could lead to unexpected behavior or errors in the system. Therefore, it is advisable to always include an Else connector with every fork shape.

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59.
What does a  System Architect see in a Clipboard? (Choose 2)

Explanation

A System Architect can see the pages created under the nodes for that application in the Clipboard. This allows them to view and analyze the structure and content of the pages. Additionally, they can also see the case data which they currently have opened. This helps them in understanding the specific case they are working on and making any necessary modifications or updates.

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60.
Where do you create a section related to all properties in a page which references a data class.

Explanation

The correct answer is "In data class where the data class is present." This is because when creating a section related to all properties in a page that references a data class, it makes sense to create it in the data class itself. This allows for easier management and organization of the properties and ensures that they are all in one central location.

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61. These provide role-based user interface based on operator ID?

Explanation

Portals provide a role-based user interface based on the operator ID. Portals allow users to access specific functionalities and information based on their assigned roles and permissions. They provide a customized user interface that is tailored to the needs and responsibilities of each user, ensuring that they only have access to the relevant features and data. This helps to enhance user experience and improve efficiency by providing a focused and streamlined interface for different user roles.

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62. A section rule cannot be referenced within another section rule.

Explanation

This statement is false because a section rule can be referenced within another section rule. Section rules are designed to be reusable components within a larger rule structure. They can be called and used within other section rules to modularize and organize the overall rule logic. This allows for better maintainability and reusability of rule components.

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63.
Need to develop a report with Case ID and Operator ID. What must you optimize?

Explanation

There is no need to optimize either the Case ID or the Operator ID. This suggests that both the Case ID and Operator ID are already efficient and do not require any further optimization.

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64.
The assignment shape implies.

Explanation

The correct answer is "waits for user action to perform". This is because the assignment shape in a flow is typically used to assign a task to a user and wait for their action to perform it. It indicates that the flow is paused until the user completes the assigned task.

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65. The 'dot reference' for the following property example, .LoanInfo.Amount, tells you what about the Amount property?

Explanation

The 'dot reference' for the property .LoanInfo.Amount suggests that the Amount property is embedded within another property or object. This means that it is a part of a larger entity and cannot be accessed directly without referencing the parent property or object.

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66. Which method instantiates a new page in the clipboard?

Explanation

The method "Page-New" is used to instantiate a new page in the clipboard. This method creates a new page and initializes it with default values, allowing for the storage and manipulation of data within the newly created page.

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67.
What can be a source of repeating layout?

Explanation

A page list can be a source of repeating layout because it allows for multiple instances of the same data structure to be stored and accessed. Each instance in the page list represents a separate entry of data, which can be displayed in a repeating layout to show a list or table-like structure. This is commonly used when there is a need to display or manipulate multiple sets of data in a consistent format.

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68. A flow action that updates an assignment, but does NOT complete the assignment or advance the work item in the process is called what?

Explanation

A local flow action is a type of flow action that updates an assignment without completing the assignment or advancing the work item in the process. It allows users to make changes to the assignment without moving it forward in the workflow. This can be useful when additional information or input is required before the assignment can be completed.

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69. Which Smart shape would be used to represent the UpdateStatus activity in a flow rule?

Explanation

The UpdateStatus activity in a flow rule is typically represented by a Utility shape. The Utility shape is used to perform an action or execute a utility function within a flow. It allows for the execution of a specific task without any decision-making or routing involved. Therefore, the Utility shape is the most appropriate choice to represent the UpdateStatus activity.

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70.
Need to create a report with case id and purchase order id then what would need to be optimized?

Explanation

The correct answer is "need to optimize only purchase order id". This means that when creating the report, the focus should be on optimizing the retrieval or processing of the purchase order id. There may be no need to optimize the case id, as it is not mentioned in the question that it requires any optimization.

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71.
Which rule comes under Declarative?

Explanation

A Data Page is a rule that comes under the Declarative category. Data Pages are used to retrieve data from an external system or cache it for reuse, allowing for efficient data access and reducing the number of database calls. They are defined in a declarative manner using a data page rule, which specifies the data source, parameters, and other configuration settings. By using Data Pages, developers can separate the data access logic from the application logic, making the system more maintainable and scalable.

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72.
 Every class, except @baseclass, must define a directed inheritance path.

Explanation

Every class, except @baseclass, must define a directed inheritance path. This means that every class, except for the base class, must have a parent class from which it inherits. In other words, every class should have a superclass or a parent class that it extends or inherits from. This ensures that the class hierarchy is well-defined and allows for the proper organization and structure of the code. Therefore, the statement is true.

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73.
Which rule is used to format a property value?

Explanation

The rule used to format a property value is "control". This rule determines the appearance and behavior of a property value, such as its font, color, size, alignment, etc. It allows for customization and control over the visual representation of the property value.

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74.
An SLA is defined as below.
What would be the value of urgency after 5 days of no action?
Default Urgency - 10
Initial Urgenct - 0
Goal - 1 day -10
Deadline - 3 days - 15
Past Deadline - 1 day - 10
Repeating past deadline - 3 times

Explanation

The urgency value increases by 10 after each day of no action. Since there have been 5 days of no action, the urgency value would increase by 10 five times, resulting in a total increase of 50. Starting from the initial urgency value of 0, the final urgency value after 5 days of no action would be 0 + 50 = 50. However, since the question states that the urgency value cannot exceed 15, the final urgency value would be capped at 15. Therefore, the correct answer is 55.

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75.
You have to create a field to enter only past date.  Then what is the best method?

Explanation

The best method to create a field to enter only past dates is to use an edit validate rule. An edit validate rule allows you to define specific validation criteria for a field, such as ensuring that only past dates are entered. This rule can be applied to the field, ensuring that any input that does not meet the criteria will be flagged as invalid. This ensures that only past dates can be entered into the field, providing the desired functionality.

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76. Which of the following is not a Rule Type?

Explanation

The given options consist of different types of rules in a software system. Decision table, Flow, Property, and Activity are all rule types commonly used in software development. However, a Data Model is not considered a Rule Type. A Data Model is a representation of the structure, relationships, and constraints of the data in a system, rather than a rule that governs the behavior or logic of the system.

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77. Which standard Harness rule allows users to select a flow action, completing an assignment?

Explanation

The "Perform" standard Harness rule allows users to select a flow action, completing an assignment. This rule is designed to provide the necessary interface for users to perform specific actions and tasks within a workflow or process. By selecting the "Perform" option, users can proceed with completing the assigned task or action, moving the process forward.

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78.
Which rule is used to configure how the property displayed on the UI?

Explanation

The rule used to configure how the property is displayed on the UI is the "control" rule. This rule defines the presentation and behavior of a property on a form or a section. It allows developers to customize the appearance, validation, and formatting of the property, such as setting the input type, visibility, and alignment. By using the control rule, the property can be displayed in a specific way that meets the requirements of the user interface design.

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79.
Which are all the shapes that can be used for routing? (choose 2)

Explanation

The shapes that can be used for routing in this context are "Assignment" and "Decision Table". These shapes are commonly used in business process modeling to define and control the flow of tasks and decisions within a process. The other options, "Data Transform" and "Data Page", are not typically used for routing purposes but rather for data manipulation and storage.

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80.
Which rule do you run when a specific condition is to be checked?

Explanation

The correct answer is "when" because the "when" rule is used to check a specific condition. It is typically used in the context of conditional logic, where certain actions or validations need to be triggered based on the satisfaction of a particular condition. This rule allows for more flexible and dynamic form validation or business rule implementation.

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81. A system architect can leverage properties created in a data class, make them available in a work pool, by doing what?

Explanation

Creating a Page or Page List property in the work pool allows a system architect to leverage properties created in a data class and make them available in the work pool. This means that the properties from the data class can be accessed and used within the work pool, providing a way to utilize the data class properties without having to recreate them in the work pool.

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82.
Which are the possible options for Pega to be a System of Record? (choose 2)

Explanation

Pega can be a System of Record for maintaining account types given to customers because it can store and manage this information effectively. Additionally, Pega can also be used to maintain all calls received from a customer, allowing for easy tracking and reference of customer interactions.

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83. Which statement is true about Fork and Decision shapes?

Explanation

not-available-via-ai

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84. Which two statements are true about harnesses and sections? (Choose two.)

Explanation

The first statement, "Harnesses and the sections they contain need not be built in the same class," is true because a harness can be built in one class while the sections it contains can be built in another class. This allows for flexibility in organizing and designing the application.

The fourth statement, "Harnesses may contain multiple sections," is also true because a harness can have multiple sections within it. This allows for the separation and organization of different functionalities within the harness.

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85. Router shapes are connected to what shape?

Explanation

Router shapes are connected to the Assignment shape. The Assignment shape is used in business process management to assign tasks or activities to specific individuals or groups. In the context of a flowchart or process diagram, the Assignment shape represents a step where a task is assigned to someone. Therefore, the correct answer is Assignment.

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86. In order to define a work type, the This Class field on the class rule definition (rule form) must be set to one of three possible values.  What is the correct value?

Explanation

To define a work type, the "This Class" field on the class rule definition must be set to "Belongs to a class group." This means that the work type is associated with a class group, which allows for better organization and categorization of work within an application. By setting the value to "Belongs to a class group," the work type can inherit properties and behaviors from the class group, making it easier to manage and maintain.

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87. In a screen flow, the flow action is referenced in the ____________ shape?

Explanation

In a screen flow, the flow action is referenced in the "Assignment" shape. This shape is used to assign a value to a variable or to perform an action. In the context of a screen flow, the flow action is responsible for performing a specific task or action, such as updating a record or executing a business process. Therefore, it makes sense for the flow action to be referenced in the "Assignment" shape, as it is where the action is performed.

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88.
Relation between customer and address is 1-1 then what will be address mode?

Explanation

If the relation between customer and address is 1-1, it means that each customer can have only one address, and each address can be associated with only one customer. In this scenario, the most appropriate address mode would be a Data Page. A Data Page allows for the storage of a single record, which aligns with the 1-1 relationship between customer and address. This ensures that each customer has a unique address associated with them.

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89. A local list is defined for a property.  Which HTML Property rule is used to create a selection list for this property

Explanation

The correct answer is PromptSelect. This is because the PromptSelect rule is used to create a selection list for a property in HTML. This rule allows users to select a value from a predefined list of options.

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90.
When is the Application express used?

Explanation

Application Express is used to start the application development process. It is a web-based development tool that allows developers to quickly create and deploy database-driven applications. With Application Express, developers can easily create forms, reports, and interactive grids without the need for complex coding. It provides a user-friendly interface for designing and developing applications, making it an ideal choice for starting the application development process.

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91. Sections  rules are created as type:

Explanation

The correct answer is Rule-HTML-Section because sections are typically created using HTML and are used to define a specific area or component within a web page. Rule-HTML-Section is the most appropriate type for creating sections as it aligns with the purpose and functionality of sections in a web application.

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92. A Work Party is...

Explanation

The correct answer is "a person, organization, or other actor identified in a work item, who can be the recipient of email or other forms of correspondence." This means that a Work Party is someone or an organization that is involved in a specific task or project and can receive communication related to that work. They can be contacted through email or other means of correspondence.

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93.
Optimal dropdown source

Explanation

The correct answer is "local list". In the context of dropdown source, a local list refers to a predefined list of options that is stored locally within the application. This means that the dropdown options are not dynamically fetched from an external source like a data page, report definition, or decision tree. Instead, the options are already defined and readily available within the application itself. Therefore, selecting the local list option as the dropdown source would mean using the predefined options stored locally.

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94. A Class Rule...

Explanation

The correct answer is "Must always specify directed inheritance." This means that in a class rule, it is necessary to specify directed inheritance. Directed inheritance refers to the relationship between classes where one class is derived from another class. In object-oriented programming, this is typically achieved using keywords like "extends" or "implements" to indicate the inheritance relationship. Therefore, it is important to always include this specification in a class rule to define the inheritance hierarchy and establish the relationship between classes.

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95. In PRPC, the Organizational Hierarchy requires:

Explanation

The correct answer is "Exactly 3 levels". This means that in PRPC (Pega Rules Process Commander), the Organizational Hierarchy must have exactly three levels. This suggests that the hierarchy structure within PRPC is designed to have a specific number of levels, and it is not flexible in terms of having more or fewer levels.

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96. Which rule type is considered more business user friendly because of the ease of maintenance?

Explanation

Decision tables are considered more business user friendly because they provide a clear and organized way to represent complex business rules. With decision tables, business users can easily understand and maintain the rules without needing technical expertise. The table format allows for easy visualization of different conditions and corresponding actions, making it simple to update or modify rules as needed. This user-friendly nature of decision tables makes them a preferred choice for business users in terms of ease of maintenance.

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97. Pattern inheritance is required in PRPC.

Explanation

Pattern inheritance is not required in PRPC. In PRPC, pattern inheritance is an optional feature that allows developers to inherit rules and configurations from predefined patterns to build applications faster. However, it is not mandatory to use pattern inheritance in PRPC, and developers can choose to build applications without using pattern inheritance if they prefer. Therefore, the correct answer is False.

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98.
Which of the following should be done to check that a property is greater than zero?

Explanation

The correct answer is to use a Validate rule to check if the property is numeric and greater than zero. This is because using a Validate rule allows for more flexibility in validating the property. By checking if the property is numeric and greater than zero, we can ensure that it meets the necessary criteria for being greater than zero. Additionally, using a Validate rule allows for more complex validation logic to be implemented if needed.

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99. The New harness is referenced on the Process tab of what rule type to facilitate the creation of a work item?

Explanation

The correct answer is "Flow". In Pega, a flow is a sequence of assignments that represent a business process. The Process tab of a flow rule allows you to define the flow's stages and steps. The New harness, referenced on the Process tab, is used to create a work item within the flow. By selecting the appropriate harness, you can customize the user interface for creating and processing the work item.

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100. A decision shape automatically adds the connectors based on the ____________ defined on the results tab of the decision rule.

Explanation

The decision shape automatically adds the connectors based on the allowed results defined on the results tab of the decision rule. This means that the decision shape will create connectors to represent each possible outcome or result of the decision. The allowed results determine the paths that the process will take based on the decision outcome.

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101. You can configure most Dynamic Select controls in...(choose 3)

Explanation

Most Dynamic Select controls can be configured in a harness, section, and flow action. These three components provide the necessary settings and configurations to customize the behavior and appearance of the Dynamic Select control. The harness defines the overall layout and structure of the user interface, while the section allows for more specific customization within a particular section of the UI. The flow action provides the logic and functionality for the control within a specific flow process. Therefore, these three options are the correct choices for configuring Dynamic Select controls.

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102. The New harness is referenced on the Process tab of what rule type to facilitate the creation of a work item?

Explanation

The correct answer is Flow. The New harness is referenced on the Process tab of a Flow rule type to facilitate the creation of a work item. A Flow rule is used to define a sequence of processing steps or actions that need to be performed in a specific order. By referencing the New harness on the Process tab of the Flow rule, the system can generate a new work item and provide the necessary user interface elements for the user to input the required data and proceed with the flow.

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103. Which statement is true about flow action likelihoods?

Explanation

Flow action likelihoods indicate the order in which flow actions are displayed in the selection list on a work form (screen). This means that the flow action with the highest likelihood will be displayed first, followed by the ones with lower likelihoods. The likelihoods do not need to add up to 100% and they are not automatically calculated based on frequency of use within the flow. The flow action likelihoods are defined in the flow action rule.

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104.
Through Guardrails report you can...

Explanation

The Guardrails report allows you to identify and analyze issues in all the applications. It provides insights into the performance issues and helps you pinpoint areas that need improvement. Additionally, the report enables you to open the case directly from it, allowing for quick and efficient resolution of the identified issues.

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105. When considering rule resolution and class inheritance, it is important to understand that PRPC (during rule resolution) begins with the most specialized class.  It then searches all classes identified by directed inheritance.  It then switches to pattern inheritance.  This process is repeated all the way up to @baseclass.

Explanation

Pattern THEN Directed Inheritance

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106.
Which control is used to display some dynamic content as list?

Explanation

The correct answer is "Dynamic Select" because this control is specifically designed to display dynamic content as a list. It allows users to select an option from a list of choices that can be updated or changed dynamically based on certain conditions or user input. This control is commonly used in web applications or forms where the content needs to be updated dynamically without the need for refreshing the entire page.

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107.
Case status can be changed at...

Explanation

not-available-via-ai

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108. In what class would you expect to find the out of the box activity rule NewDefaults?

Explanation

The correct answer is "Work-". This is because the out of the box activity rule "NewDefaults" is typically found in the "Work-" class, which is a base class for creating work items in Pega systems. The "Work-" class is commonly used for defining and implementing business processes and workflows.

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109. A template, or description, used to create a specific instance of work is a?

Explanation

A work type is a template or description that is used to create a specific instance of work. It helps to define the characteristics and requirements of the work being done, providing a standardized framework for creating and managing work objects. This allows for consistency and efficiency in the execution of tasks, as well as easier tracking and reporting of progress.

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110. Which three are characteristics of a concrete class? (Choose three.)

Explanation

A concrete class is a class that can be instantiated, meaning it can have instances. It may also belong to a class group, which means it can be part of a larger category or hierarchy of classes. However, it is not necessary for a concrete class to be a class group itself. The statement that the class name must end in a "-" is incorrect and not a characteristic of a concrete class. Additionally, there is no requirement for a concrete class to inherit from an abstract class.

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111. A workbasket is defined as....(choose 2)

Explanation

A workbasket is a repository of pending tasks that are assigned to a specific workgroup. It allows the workgroup members to easily access and complete their assigned tasks. Additionally, a workbasket also includes pending assignments with an organization unit, which refers to tasks that are awaiting completion by a specific department or team within the organization.

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112.
Given a scenario where the user should accept the terms and conditions. How would you incorporate such a case.

Explanation

To incorporate the scenario where the user should accept the terms and conditions, the best approach would be to create a flow action and add it as an optional action in that stage. This allows the user to choose whether or not they want to accept the terms and conditions before proceeding further. By making it an optional action, the user has the flexibility to either accept the terms or skip them if they wish. This ensures that the user's consent is obtained while also providing them with the freedom to proceed without accepting the terms if they so desire.

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113.
What are the rule types you can inspect in rule inspector? (choose 2)

Explanation

In the rule inspector, you can inspect two types of rules: sections and properties. Sections are used to organize and group related fields or properties within a form or a case. They provide a way to structure and present information to users. Properties, on the other hand, define the data that is associated with a case or a form. They represent the fields or attributes of an object and can be used to store and manipulate data. Therefore, in the rule inspector, you can inspect both sections and properties to understand and modify the structure and behavior of the application.

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114. What is the transition in an activity used for?

Explanation

The transition in an activity is used to specify conditions that are evaluated after the method in the step is performed. This allows for the control flow of the activity to be determined based on the outcome of the method. It allows for conditional branching and decision-making within the activity, ensuring that the correct path is taken based on the result of the method.

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115.
Which to rule to use for the following case.(Choose 3)
Return Grade A for 91-100
Return Grade B for 71-90
Return Grade C for others

Explanation

The correct answer is Map Value, Decision Tree, Decision table. In this case, the given scenario requires determining the grade based on a specific range of marks. Map Value can be used to assign a grade based on a key-value pair, where the key represents the range of marks and the value represents the corresponding grade. Decision Tree can be used to create a flowchart-like structure to make decisions based on different conditions and criteria. Decision table can be used to create a table that lists different conditions and their corresponding actions or decisions.

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116. When developing and debugging, you may use the Clipboard tool to _____. (Choose two.)

Explanation

When developing and debugging, the Clipboard tool can be used to start a flow and create a page. This means that the Clipboard tool allows developers to initiate the execution of a flow and create a new page in the application. It provides a convenient way to test and debug these functionalities during the development process.

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117.
Where is a data transform shape used?  (choose 3)

Explanation

A data transform shape is used in a data page to manipulate data before it is presented to the user. It is also used in a flow action to transform data during a user's interaction with an application. Additionally, a data transform shape can be used in a flow to modify data as it progresses through different stages of the process.

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118. Which rule is referenced by Router, Notify, and Utility shapes?

Explanation

The correct answer is Activity. The question asks which rule is referenced by Router, Notify, and Utility shapes. These shapes are commonly used in activity rules in business process management systems. Therefore, the answer is Activity.

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119. The Short Description field of this rule type is used to create the label on a button or entry in a pull-down list presenting options to the user for completing a task?

Explanation

A Flow Action is a rule type in which the Short Description field is used to create the label on a button or entry in a pull-down list presenting options to the user for completing a task. Flow Actions are used to define the user interface and capture user input during the execution of a flow. They allow users to interact with the system by presenting them with options and gathering their input to proceed with the flow.

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120.
You have to create a page with many required fields. Then what is the best practice?

Explanation

The best practice for creating a page with many required fields is to first create the controls for the fields, allowing users to input their information. Then, the page should be edited to ensure that all required fields are included and properly labeled. Finally, validation should be implemented to check the user's inputs and ensure they meet the required criteria. This process of creating, editing, and validating the fields helps to ensure that all necessary information is collected accurately and efficiently.

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121.
If you want to set default value in the UI, where will you set it?

Explanation

In order to set a default value in the UI, you would need to set it in a Data Transform named "pyDefault". This Data Transform is responsible for initializing the properties of a case or a data object with default values. By setting the default value in this Data Transform, the UI will display the default value when the user interacts with the control associated with that property.

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122. All of the the following are true of the Class Group, except?

Explanation

The Class Group in this context represents a work pool, inherits important rules from the Work- class, and represents the concept of an application. However, it does not represent a work type.

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123. The SLA is defined below...If you start at 9am one day and the default urgency is 25, what would be the urgency at 9am the following morning?Initial - 15Goal - 10 - 4 hoursDeadline - 15 - 8 hoursPast Deadline - 10 - 1 day

Explanation

The initial urgency is 25, and the goal is to reach an urgency of 10 within 4 hours. This means that the urgency will decrease by 15 points within 4 hours. Since the starting time is 9am, at 1pm (4 hours later), the urgency would be 10. The deadline urgency is 15, and it takes 8 hours to reach it. This means that the urgency will decrease by 10 points within 8 hours. Since the starting time is 9am, at 5pm the urgency would be 15. The past deadline urgency is 10, and it takes 1 day to reach it. This means that the urgency will decrease by 5 points within 24 hours. Since the starting time is 9am, at 9am the following morning, the urgency would be 10. Therefore, the urgency at 9am the following morning would be 50.

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124. Which two in the following are options in the Rules Inspector?

Explanation

The Rules Inspector in a software system allows users to view and analyze different types of rules. In this case, the correct options in the Rules Inspector are "Show Property Rules" and "Show HTML Rules". These options enable users to access and examine the specific rules related to properties and HTML within the system.

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Where is the past deadline measured from?
A step in a case implies action or actions for resolving a case.
Passed Deadline is measured...
Is it possible to include image, spreadsheet,... in an Application...
Which of the following is not a valid property control?
Select notify modes...(choose two)
Auto-Complete can use same source list as of Dropdown.
We need to use flow action sampleFA in casetypeOne and casetypeTwo....
When we need to select from a large list of dynamically populated...
What is the best thing if we have many nested ifs?
What are the scope of a data page? (choose three)
When are data pages created?
Section rules are found in which Rule category?
Smart shapes are...
---------reference ------------, which reference -----------, which...
A validate rule is executed...
What is the best practice on the number of steps/stages a case might...
A rule's placement in the class structure defines the scope of its...
What are the 2 types present in guard rail warnings.
Need to create a report with Case Creation Date and Total order, what...
Which is the best way to cache data from external system?
What is the best way to cache the results read from a connector?
What are all shapes that can be used to send an email notification? ...
Is it possible to transition stages, using a Multi-step process?
Document Wizard does not generate which of the following documents?
Creation of Sub-cases are done... (choose 3)
An assignment can be routed to... (Choose 2)
A flow can contain multiple end shapes
Relation between customer and address is 1-n then what will be address...
A CSR needs to do the following activities: ...
Which of the following represent class for case type?
A flow can contain multiple start shapes.
In a specification document, you list the SMEs along with the...
Routing can be reference in: (choose 2)
With respect to Data Classes, It is considered a best practice to...
A chart can be used in both summary and list report.
Which shape can be associated with Decision Table?
Node level Declarative Pages can be shared between requestors.
When do we use a single assignment in a step?
City property of Shipping address class needs to be mapped to Billing...
The data page corresponding to an open work item (seen in...
Defined a data page refresh strategy as reload if older than 2 hrs...
What is the primary use of a Ruleset.
The Harness rule type is found under the ____________ rule category?
For storing above property structure of Address, what will you use:
Worklist contains...(choose 2)
IN the application, the email consumption leads to case creation &...
How all can a subcase be created.(Choose 3)
Need to create a report with Status .pyWorkStatus and Operator ID....
What is the best descition of correspondence?
An alternate stage cane be transitioned automatically or manually.
We need to create a report with Work status and assigned Operator as...
Which statement is true about pattern inheritance? (Choose One)
Pega Guardrails have little or no impact on the application.
Which of the following best describes Dynamic user interface...
The more ________ a class, the more reusable it is?
What is the best way to show an error message when a user inputs some...
It is considered a best practice to always use an Else connector with...
What does a System Architect see in a Clipboard? (Choose 2)
Where do you create a section related to all properties in a page...
These provide role-based user interface based on operator ID?
A section rule cannot be referenced within another section rule.
Need to develop a report with Case ID and Operator ID. What must you...
The assignment shape implies.
The 'dot reference' for the following property example,...
Which method instantiates a new page in the clipboard?
What can be a source of repeating layout?
A flow action that updates an assignment, but does NOT complete the...
Which Smart shape would be used to represent the UpdateStatus activity...
Need to create a report with case id and purchase order id then what...
Which rule comes under Declarative?
 Every class, except @baseclass, must define a directed...
Which rule is used to format a property value?
An SLA is defined as below. ...
You have to create a field to enter only past date. Then what is the...
Which of the following is not a Rule Type?
Which standard Harness rule allows users to select a flow action,...
Which rule is used to configure how the property displayed on the UI?
Which are all the shapes that can be used for routing? (choose 2)
Which rule do you run when a specific condition is to be checked?
A system architect can leverage properties created in a data class,...
Which are the possible options for Pega to be a System of Record?...
Which statement is true about Fork and Decision shapes?
Which two statements are true about harnesses and sections? (Choose...
Router shapes are connected to what shape?
In order to define a work type, the This Class field on the class rule...
In a screen flow, the flow action is referenced in the ____________...
Relation between customer and address is 1-1 then what will be address...
A local list is defined for a property.  Which HTML Property rule...
When is the Application express used?
Sections  rules are created as type:
A Work Party is...
Optimal dropdown source
A Class Rule...
In PRPC, the Organizational Hierarchy requires:
Which rule type is considered more business user friendly because of...
Pattern inheritance is required in PRPC.
Which of the following should be done to check that a property is...
The New harness is referenced on the Process tab of what rule type to...
A decision shape automatically adds the connectors based on the...
You can configure most Dynamic Select controls in...(choose 3)
The New harness is referenced on the Process tab of what rule type to...
Which statement is true about flow action likelihoods?
Through Guardrails report you can...
When considering rule resolution and class inheritance, it is...
Which control is used to display some dynamic content as list?
Case status can be changed at...
In what class would you expect to find the out of the box activity...
A template, or description, used to create a specific instance of work...
Which three are characteristics of a concrete class? (Choose three.)
A workbasket is defined as....(choose 2)
Given a scenario where the user should accept the terms and...
What are the rule types you can inspect in rule inspector? (choose 2)
What is the transition in an activity used for?
Which to rule to use for the following case.(Choose 3) ...
When developing and debugging, you may use the Clipboard tool to...
Where is a data transform shape used? (choose 3)
Which rule is referenced by Router, Notify, and Utility shapes?
The Short Description field of this rule type is used to create the...
You have to create a page with many required fields. Then what is the...
If you want to set default value in the UI, where will you set it?
All of the the following are true of the Class Group, except?
The SLA is defined below...If you start at 9am one day and the default...
Which two in the following are options in the Rules Inspector?
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