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Mkt 608 Final Pratice Exam
36 Questions
|
By Mkt608 | Updated: Mar 19, 2022
| Attempts: 59
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1.
Which is often considered to be a sales advisor or consultant?
Interested in making an immediate sale
Work along with little product knowledge
Ignores headquarters marketing people
Uses high pressure
Depends on providing helpful information and services to secure business
Submit
Start Quiz
About This Quiz
MKT 608 Final Practice Exam
2.
What's your name?
We’ll put your name on your report, certificate, and leaderboard.
2.
What compensation plan gives you both strait salary and commission?
Performance Plan
Strait Commission
Strait Salary
Combination Compensation Plan
None of the above
Submit
3.
Which of the following is a specific geographic area that contains present and potential customers and is given to a particular salesperson?
Territory Management
Sales Area
Sales Territory
Trading Area
Assigned Area
Submit
4.
When a salesperson no longer grows or develops in the position, and/or the likelihood of the person receiving additional responsibility is low, this is known as _____________?
Career Plateauing
Career Decline
Career Disengagement
Career Maturity
Career Escalation
Submit
5.
____________ can be defining as the study of how businesspeople behave when facing circumstances with moral issues.
Sales Management Ethics
Business Ethics Training
Business Ethics
Ethical Behavior
Company Codes
Submit
6.
According to the presentation, all of the following are possible sources of sales people EXCEPT__________?
Hire from Within
Referrals
Family Members
Colleges
Competitors
Submit
7.
Managers may have to temper negative feedback because ______________- innovated people may resign if they feel they will be unsuccessful.
Power
Achievement
Affiliation
Righteous
Direct
Submit
8.
Which type of incentive increase the percentage of commission or bonus as sales volume rises?
Regressive
Fringe Benefits
Bonus
Progressive Incentives
Stock options
Submit
9.
Idealism is based on________
The best possible solution
Trueness
Ideals
Moral Judgments
Ideas
Submit
10.
The average turnover rate for all industry group is ____________.
5%
10%
15%
20%
23%
Submit
11.
All of the following are types of pre-employment test, EXCEPT:
Socializing
Intelligence
Personality
Knowledge
Attitude & Lifestyle
Submit
12.
Which one of the following is a concept of the Moral Philosophy?
Altruism
Relativism
Mentalism
Egoism
Immoralism
Submit
13.
When developing a compensation plan, you should always make your final step to:
Determine general levels of compensation
Pre-test the plan
Administer the Plan
Establish specific objectives
Evaluate the Plan
Submit
14.
______________ is someone who performs his or her job in the “boundary” between a company and a customer.
Boundary Spanner
Boundary Salesperson
Border Salesperson
Scope Spanner
Scope Salesman
Submit
15.
How do team leaders influence the moral reputation of the company?
Monitoring ethical climate
Through their own actions
Eliminating ethical stress
Increasing compensation
Listening to customer suggestions
Submit
16.
Which of the following situations is
not
appropriate for strait salary?
Team Selling
Long negotiating periods
Learning periods
Real Estate
Mixed Promotion
Submit
17.
Which of the following is NOT true about assigning salespeople to territories?
Sales managers should assign best salespeople to territories with the high sales potential.
Sales personal should be ranked on customer characteristics, market traditions, and social influences.
Salesperson may be outstanding in one territory and weak in another, even though sales potential and workload for the two...
Salesperson may be outstanding in one territory and weak in another, even though sales potential and workload for the two territories are similar.
The goal in matching salespeople to territories is to maximize the territory's sales potential, effectiveness within a territory ultimately determines...
The goal in matching salespeople to territories is to maximize the territory's sales potential, effectiveness within a territory ultimately determines the salesperson's assignment to that territory.
Submit
18.
The three most important elements in the definition of sales management motivation are
Initiation, direction, and intensity
Direction, dynamic, and initiation
Persistence, intensity, and initiation
Intensity, direction, and persistence
Dynamic, persistence, and initiation
Submit
19.
What area is not used most often when selecting a geographic control unit?
States
Counties and Zip Codes
Trading Areas
Rural Areas
Cities & Metropolitan Areas
Submit
20.
All of the following are reasons to use routing except __________.
The product require frequent calls and frequent servicing
The job is routine
To reduce travel time of salespeople
To improve salesperson's flexibility and initiative
To improve territory coverage
Submit
21.
How many interviews should be conducted during in-depth interviewing (as started in the interview)?
1-2
2-3
3-4
4-5
All of the above
Submit
22.
Which is not a way of making sales training friendly to other cultures?
Thoroughly research the culture of the host country.
Try to not schedule too many questions-and-answer sessions during a class break or after class
Avoid idioms
Offer English classes
Include managers and others given foreign assignments in training
Submit
23.
How long should contests typically last?
2-3 weeks
1-2 years
1-5 months
Until someone wins
6-9 months
Submit
24.
Which of the following is not a benefit of training programs?
Training program inputs
Anticipated changes
Save Money
Long run outputs
None of the above
Submit
25.
Intrinsic awards are:
Tangible
Controlled by managers
Non-tangible
Controlled by customers
Pay, bonuses, and promotions
Submit
26.
If a student is given 2 hours to complete a task. It will take approximately that much time to complete the task. This is an example of what?
Concentration Principle
Return on Time Invested
Parkinson's Law
Time Traps
Effectiveness
Submit
27.
What do many sales managers spend most of their time doing?
Coaching Sales People
Compensating Income Adjustment
Developing Sales Territories
Making Sales Calls in the Field
Analyzing Sales Presentations
Submit
28.
Which of the following is NOT a reason to begin a sales contest?
To motivate salespeople to increase the numbers of new customers
To develop sales of a new product
To adjust quotas
To pursue aggressive competition among employees
To cut costs
Submit
29.
When recruiting, according to the presentation, which factor is NOT one a company should consider?
Appearance
Product
Budget
Needs
Legal
Submit
30.
What is the correct four level method to gauge effectiveness?
Learning, reaction, observation, behavior
Reaction, observation, learning, results
Reaction, learning, behavior, results
Observation, reaction, action, consequences
Reaction, Observation, action, consequences
Submit
31.
Which of these is consider to be an individual instructional method?
Lectures
Simulation games
Demonstrations
On-the-job training
Conferencing
Submit
32.
Job security, relationships with superiors and coworkers, working conditions, challenging sales assignments, and/or increasing responsibility are all examples of:
Extrinsic Rewards
Intrinsic Rewards
Financial Incentives
Recognition
Both b. and d.
Submit
33.
Power, Achievement, and Affiliation are three characteristics of which theory?
Maslow’s Hierarchy of Needs Theory
ERG Theory
Needs Theory
Dual Factor
Equity Theory
Submit
34.
A salesperson’s career cycle consists of all of the following stages except which one?
Training stage
Establishment stage
Development stage
Preparation stage
Maturity stage
Submit
35.
What reimbursement plan is the most common method of expense control?
Expense
Unlimited
Combination
Limited
Fair
Submit
36.
Which if the following is not included in the Motivational Theories?
Content Theory
Competitive Theory
Reinforcement Theory
Process Theory
All of the above are included
Submit
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All (36)
Unanswered (
)
Answered (
)
Which is often considered to be a sales advisor or consultant?
What compensation plan gives you both strait salary and commission?
Which of the following is a specific geographic area that contains...
When a salesperson ...
____________ ...
According to the presentation, all of the following are possible...
Managers may have ...
Which type of incentive increase ...
Idealism is based on________
The average turnover rate for all industry group is ____________.
All of the following are types of pre-employment test, EXCEPT:
Which one of the following is a concept of the Moral Philosophy?
When developing a compensation plan, ...
______________ is someone ...
How do team leaders influence the moral reputation of the company?
Which of the following situations ...
Which of the following is NOT true about assigning salespeople to...
The three most important ...
What area is not used most often when selecting a geographic control...
All of the following are reasons to use routing except __________.
How many interviews should be conducted during in-depth interviewing...
Which is not a way of making sales training friendly to other...
How long should contests typically last?
Which of the following is not a benefit of training programs?
Intrinsic awards are:
If a student is given 2 hours to complete a task. It will take...
What do many sales managers spend most of their time doing?
Which of the following is NOT a reason to begin a sales contest?
When recruiting, according to the presentation, which factor is NOT...
What is the correct four level method to gauge effectiveness?
Which of these is consider to be an individual instructional method?
Job security, relationships ...
Power, Achievement, ...
A salesperson’s ...
What reimbursement plan is the ...
Which if the following ...
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