Chapter 8

36 Questions | Total Attempts: 272

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Chapter 8

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Questions and Answers
  • 1. 
    Which of the following is NOT one of the principles of user-centered design?
    • A. 

      Focus early on the users and their work.

    • B. 

      Evaluate design to ensure usability.

    • C. 

      Business requirements drive development.

    • D. 

      Use iterative development.

  • 2. 
    A metaphor of human-computer interaction (HCI) in which the user interacts directly with objects on the display screen, is referred to as ____.
    • A. 

      Desktop metaphor

    • B. 

      Direct manipulation metaphor

    • C. 

      Document metaphor

    • D. 

      Dialog metaphor

  • 3. 
    An approach where the visual display is organized into regions and includes an arrangement of common tool icons iscalled a ____.
    • A. 

      Desktop metaphor

    • B. 

      Direct manipulation

    • C. 

      Document metaphor

    • D. 

      Dialog metaphor

  • 4. 
    A metaphor of human-computer interaction (HCI) in which interacting with the computer, is much like carrying on a conversation is called ____.
    • A. 

      Desktop metaphor

    • B. 

      Direct manipulation

    • C. 

      Document metaphor

    • D. 

      Dialog metaphor

  • 5. 
    Software (such as typical tax preparation software) which in essence interviews the user is following which user interface metaphor?
    • A. 

      Collaboration metaphor

    • B. 

      Document metaphor

    • C. 

      Interview metaphor

    • D. 

      Dialog metaphor

  • 6. 
    The study of human interaction with machines in general is called ____.
    • A. 

      Human factors engineering

    • B. 

      User-centered design

    • C. 

      Human-computer interaction

    • D. 

      Usability

  • 7. 
    A metaphor of human-computer interaction, in which interaction with the computer involves browsing and entering data on electronic documents, is referred to as a ____ metaphor.
    • A. 

      Desktop

    • B. 

      Direct manipulation

    • C. 

      Document

    • D. 

      Dialog

  • 8. 
    A key principle of human-computer interaction (HCI) that states that all controls should be noticeable is called ____.
    • A. 

      Informative feedback

    • B. 

      Affordance

    • C. 

      Consistency

    • D. 

      Consistency

  • 9. 
    A key principle of human-computer interaction (HCI), that states that the appearance of any control should suggest its functionality, is called ____.
    • A. 

      Informative feedback

    • B. 

      Affordance

    • C. 

      Consistency

    • D. 

      Visibility

  • 10. 
    Since it is not always clear that Web page objects are clickable, or when a control has recognized the click, designers should be careful to apply the principle of ____.
    • A. 

      Affordance

    • B. 

      Consistency

    • C. 

      Shortcuts

    • D. 

      Feedback

  • 11. 
    Each dialog within the system should be organized with a clear sequence–a beginning, middle, and end. This describes which of the rules for designing interactive interfaces?
    • A. 

      Offer informative feedback

    • B. 

      Permit easy reversal of actions

    • C. 

      Support internal locus of control

    • D. 

      Design dialogs to yield closure.

  • 12. 
    Operating systems deliberately include an electronic “click” sound for keyboard and mouse activities. This describes which of the eight golden rules for designing interactive interfaces?
    • A. 

      Offer informative feedback

    • B. 

      Offer simple error handling

    • C. 

      Support internal locus of control

    • D. 

      Strive for consistency

  • 13. 
    “When subsequent processing is delayed by more than a second or two, users may repeatedly press controls or re-enter information, resulting in processing errors and user frustration” is an example of what?
    • A. 

      Lack of error handling

    • B. 

      Lack of feedback

    • C. 

      Lack of closure

    • D. 

      Lack of consistency

  • 14. 
    Designers should be sure to include cancel buttons on all dialog boxes which allow the user to back up. This is an example of what?
    • A. 

      Easy reversal of actions

    • B. 

      Reduce short term memory load

    • C. 

      Good error handling

    • D. 

      Dialog that yields closure

  • 15. 
    A report that contains only information about nonstandard or out-of-bound conditions is a(n) ____ report.
    • A. 

      Runtime

    • B. 

      Error

    • C. 

      Exception

    • D. 

      Executive

  • 16. 
    A report that is used primarily for strategic decision making is called a(n) ____ report.
    • A. 

      Executive

    • B. 

      Key item

    • C. 

      Exception

    • D. 

      Summary

  • 17. 
    The ability to link a summary field to the supporting detail, and to dynamically view that detail on a screen, is called ____.
    • A. 

      Exploding report

    • B. 

      Windowing a field

    • C. 

      Dynamic reporting

    • D. 

      Drill down

  • 18. 
    The major advantage of screen output versus printed output is that screen output ____.
    • A. 

      Can be updated dynamically

    • B. 

      Is more user friendly

    • C. 

      Has more information

    • D. 

      Is more secure

  • 19. 
    Electronic reports can provide a(n) ____ on the report to activate a lower-level report, which provides more detailed information.
    • A. 

      Cursor link

    • B. 

      Activation key

    • C. 

      Mouseover

    • D. 

      Hot spot hyperlink

  • 20. 
    One effective way to present large volumes of data is to summarize it and present it ____.
    • A. 

      In tabular form

    • B. 

      In graphical chart or diagram

    • C. 

      With control totals

    • D. 

      On a computer screen

  • 21. 
    Two of the most common graphical charting techniques are ____.
    • A. 

      Vertical charts and horizontal charts

    • B. 

      Line charts and series charts

    • C. 

      Bar charts and pie charts

    • D. 

      Printed charts and screen charts

  • 22. 
    Which is not a type of consistency that is important in user interface design?
    • A. 

      Across platforms

    • B. 

      Across users

    • C. 

      Across a suit of apps

    • D. 

      Within an app

  • 23. 
    Which of the following is not one of the standard methods to aid a user to find and utilize hidden controls or actions that are not obvious?
    • A. 

      Visual diagrams

    • B. 

      Tool tip

    • C. 

      Grouping of icons

    • D. 

      Affordance

  • 24. 
    Which of the following is not a principle of Closure?
    • A. 

      Definite end point of the steps of a procedure

    • B. 

      Protecting and saving user’s input fields.

    • C. 

      Allow the user to undo their actions.

    • D. 

      Have clear navigation path.

  • 25. 
    When a user fills out an online form, but makes an error and the data is not immediately accepted (until the input erroris corrected), if the system clears all the fields and requires the user to start over, this is an example of violating the principle of ______.
    • A. 

      Clear error messages and processing

    • B. 

      Always allowing a way out

    • C. 

      Protecting the user’s work

    • D. 

      Making actions reversible

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