Intoduction & Definition MIS Quiz

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Intoduction & Definition MIS Quiz - Quiz

Take this management information quiz and learn about information through computers to manage and support managerial decisions within an organization.


Questions and Answers
  • 1. 

    B2C e-commerce is a useful tool for connecting business partners in a virtual supply chain to cut resupply times and reduce costs.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    B2C e-commerce refers to business-to-consumer electronic commerce, where businesses sell products or services directly to consumers. It is not primarily focused on connecting business partners in a virtual supply chain. Instead, B2C e-commerce is more about providing a platform for businesses to reach and sell to individual consumers. Therefore, the statement that B2C e-commerce is a useful tool for connecting business partners in a virtual supply chain is false.

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  • 2. 

    Producers or providers of consumer products using B2C e-commerce must use middlemen, or intermediaries, between them and the consumer.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Producers or providers of consumer products using B2C e-commerce do not necessarily have to use middlemen or intermediaries between them and the consumer. B2C e-commerce allows for direct interaction between the producer/provider and the consumer, eliminating the need for intermediaries. This allows for a more efficient and cost-effective distribution channel, as well as direct communication and feedback between the two parties.

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  • 3. 

    Each e-commerce Web site must have Web server software to perform fundamental services, including security and identification, retrieval and sending of Web pages, Web site tracking, Web site development, and Web-page development.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    It is true that each e-commerce website must have web server software to perform fundamental services such as security and identification, retrieval and sending of web pages, web site tracking, web site development, and web-page development. This software is necessary for the functioning and operation of the website, allowing it to provide the necessary services to users and ensure a smooth user experience. Without web server software, an e-commerce website would not be able to perform these essential functions.

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  • 4. 

    A server that handles dynamic content must be able to access information from a variety of databases.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    A server that handles dynamic content needs to access information from different databases because dynamic content is generated in real-time and requires real-time data. By accessing information from various databases, the server can retrieve the necessary data and generate dynamic content based on user requests or specific conditions. This allows for a more personalized and interactive experience for users.

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  • 5. 

    The use of open database connectivity enables the Web server to assemble information from different database management systems, such as SQL Server, Oracle, and Informix.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Open Database Connectivity (ODBC) is a standard programming interface that allows applications to access data in different database management systems. By using ODBC, a web server can connect to and retrieve information from various databases like SQL Server, Oracle, and Informix. This allows for greater flexibility and compatibility when working with different database systems. Therefore, the statement is true.

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  • 6. 

    Product configuration software tools were originally developed in the 1960s to assist B2C salespeople to match their company’s products to customer needs.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Product configuration software tools were not originally developed in the 1960s to assist B2C salespeople.

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  • 7. 

    E-commerce software must support five core tasks: catalog management, product configuration, shopping cart facilities, e-commerce transaction processing, and Web traffic data analysis.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because in order for an e-commerce software to be effective, it needs to have features that support the five core tasks mentioned. Catalog management is necessary to organize and display products, product configuration allows customers to customize their purchases, shopping cart facilities enable customers to add items and proceed to checkout, e-commerce transaction processing handles payments and order fulfillment, and web traffic data analysis helps businesses track and analyze customer behavior. All of these tasks are crucial for running a successful e-commerce platform.

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  • 8. 

    For m-commerce to work effectively, the interface between the wireless device and its user must improve to the point that it is nearly as easy to purchase an item on a wireless device as it is to purchase it on a PC.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement suggests that for m-commerce to be effective, the interface between the wireless device and the user must be improved to the extent that purchasing an item on a wireless device is as easy as purchasing it on a PC. This means that the user experience and functionality of m-commerce platforms need to be enhanced to provide a seamless and convenient shopping experience on mobile devices. Therefore, the statement is true.

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  • 9. 

    A user with a WAP-compliant device uses the built-in micro browser to make a WML request.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The given statement is true because a user with a WAP-compliant device can indeed use the built-in micro browser to make a WML (Wireless Markup Language) request. WML is a markup language specifically designed for mobile devices and is used to create web pages that can be displayed on WAP-compliant devices. The built-in micro browser on these devices allows users to access and interact with WML content, making it possible to make WML requests.

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  • 10. 

                     The DSL communications protocol includes a handshake stage, which authenticates the server (and the client, if needed), determines the encryption and hashing algorithms to be used, and exchanges encryption keys.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because the DSL communications protocol does not include a handshake stage. Handshake stages are typically found in other protocols, such as TLS/SSL, where the server and client authenticate each other, establish encryption algorithms, and exchange encryption keys. However, DSL (Digital Subscriber Line) is a technology used for high-speed internet access over traditional telephone lines and does not involve a handshake stage in its communications protocol.

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  • 11. 

    Credit cards are better protected from misuse than conventional smart, charge, and debit cards because the credit-card information is encrypted.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Credit cards are not necessarily better protected from misuse than conventional smart, charge, and debit cards just because the credit card information is encrypted. While encryption can provide an additional layer of security, it does not guarantee complete protection against misuse. Other factors such as the security measures implemented by the card issuer, the user's behavior in safeguarding their card information, and the overall security of the payment system also play a crucial role in preventing misuse. Therefore, the statement is false.

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  • 12. 

    Enterprise systems employ a database of key operational and planning data that can be shared by all.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Enterprise systems are designed to integrate different departments and functions within an organization by centralizing key operational and planning data in a shared database. This allows all authorized users to access and utilize the same information, promoting collaboration, consistency, and efficiency across the entire organization. Therefore, the statement that enterprise systems employ a database of key operational and planning data that can be shared by all is true.

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  • 13. 

    A characteristic of an online transaction processing system is that there is some delay between an event and the eventual processing of the related transaction to update the organization’s records.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    An online transaction processing system is designed to process transactions in real-time, without any significant delay. This allows for immediate updates to the organization's records as soon as the transaction is completed. Therefore, the statement that there is some delay between an event and the eventual processing of the related transaction is incorrect.

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  • 14. 

    In data collection, data should be captured at its source and recorded accurately in a timely fashion, with minimal manual effort, and in an electronic or digital form that can be directly entered into the computer.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement emphasizes the importance of capturing data at its source and recording it accurately in a timely manner. It also highlights the need for minimal manual effort and the use of electronic or digital forms that can be directly entered into the computer. This aligns with best practices in data collection, as it helps ensure data integrity, efficiency, and ease of processing. Therefore, the correct answer is true.

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  • 15. 

                     Often, results from one TPS flow downstream to become input to other systems.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because in a TPS (Transaction Processing System), the output or results of one process or transaction often serve as input for other systems or processes. This is known as the downstream flow of data, where the data generated by one TPS is used as input for other systems or processes, enabling the smooth flow of information and facilitating interconnectedness between different systems within an organization.

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  • 16. 

                      ____ e-commerce is a subset of e-commerce where all the participants are organizations.

    • A.

      G2C

    • B.

      B2C

    • C.

      C2C

    • D.

      B2B

    Correct Answer
    D. B2B
    Explanation
    B2B e-commerce refers to business-to-business e-commerce, where all the participants are organizations. This means that the transactions and interactions in this type of e-commerce are between businesses rather than between businesses and consumers (B2C), businesses and government (G2C), or consumers and consumers (C2C). B2B e-commerce involves the buying and selling of goods and services between businesses, such as wholesalers selling products to retailers or manufacturers purchasing raw materials from suppliers.

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  • 17. 

    ____ occurs when a firm obtains detailed information about a customer’s behavior, preferences, needs, and buying patterns and uses that information to set prices, negotiate terms, tailor promotions, add product features, and otherwise customize its entire relationship with that customer.

    • A.

      Market segmentation

    • B.

      Technology-enabled relationship management

    • C.

      Electronic bill presentment

    • D.

      Batch processing

    Correct Answer
    B. Technology-enabled relationship management
    Explanation
    Technology-enabled relationship management refers to the practice of using detailed customer information to customize the firm's entire relationship with that customer. This includes setting prices, negotiating terms, tailoring promotions, adding product features, and more. By utilizing technology, the firm can gather and analyze customer data to better understand their behavior, preferences, needs, and buying patterns. This allows the firm to provide personalized and targeted offerings to enhance the customer experience and build stronger relationships.

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  • 18. 

    A(n) ____ is an attachment to an e-mail message or data embedded in a Web site that verifies the identity of a sender or Web site.

    • A.

      Secure socket

    • B.

      Smart card

    • C.

      Digital certificate

    • D.

      Enterprise system

    Correct Answer
    C. Digital certificate
    Explanation
    A digital certificate is a form of authentication that is used to verify the identity of a sender or website. It is typically an attachment to an email or embedded in a website, providing a secure and trusted way to confirm the legitimacy of the sender or website. Digital certificates use encryption technology to ensure the confidentiality and integrity of the information being transmitted, making them an essential tool for secure communication and online transactions.

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  • 19. 

    A(n) ____ is central to an organization and ensures information can be shared across all business functions and all levels of management to support the running and managing of a business.

    • A.

      Transaction processing system

    • B.

      Management information system

    • C.

      Batch processing system

    • D.

      Enterprise system

    Correct Answer
    D. Enterprise system
    Explanation
    An enterprise system is central to an organization and ensures information can be shared across all business functions and all levels of management to support the running and managing of a business. This type of system integrates various business processes and functions, such as finance, human resources, and supply chain management, into a single, cohesive platform. It allows for real-time data sharing and collaboration, improving efficiency and decision-making across the organization.

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  • 20. 

    ____ capture and process the detailed data necessary to update records about the fundamental business operations of the organization.

    • A.

      Transaction processing systems

    • B.

      Management information systems

    • C.

      Data manipulation systems

    • D.

      Data correction systems

    Correct Answer
    A. Transaction processing systems
    Explanation
    Transaction processing systems capture and process detailed data necessary to update records about the fundamental business operations of the organization. These systems are designed to handle high volumes of transactions efficiently and accurately, ensuring that data is recorded and updated in real-time. They are typically used in operational areas such as sales, inventory management, and financial transactions, where timely and accurate data is crucial for decision-making and business operations. Transaction processing systems play a vital role in maintaining accurate and up-to-date records of an organization's day-to-day transactions.

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  • 21. 

    With ____ systems, business transactions are accumulated over a period of time and prepared for processing as a single unit.

    • A.

      Data correction

    • B.

      Management information

    • C.

      Batch processing

    • D.

      Enterprise

    Correct Answer
    C. Batch processing
    Explanation
    Batch processing is a system where business transactions are accumulated over a period of time and prepared for processing as a single unit. This allows for efficient processing and reduces the need for real-time processing of each individual transaction. It is commonly used in situations where large volumes of data need to be processed in a systematic and organized manner.

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  • 22. 

    An important step in processing transaction data is to perform ____ for validity and completeness in order to detect problems.

    • A.

      Document production

    • B.

      Data editing

    • C.

      Demand management

    • D.

      Batch processing

    Correct Answer
    B. Data editing
    Explanation
    Data editing is an important step in processing transaction data as it helps to ensure the validity and completeness of the data. This process involves checking the data for errors, inconsistencies, and missing information. By performing data editing, any problems or discrepancies in the data can be detected and corrected, ensuring that the processed data is accurate and reliable.

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  • 23. 

                     ____ involves reentering data that was not typed or scanned properly.

    • A.

      Document production

    • B.

      Data manipulation

    • C.

      Data correction

    • D.

      Data storage

    Correct Answer
    C. Data correction
    Explanation
    Data correction involves reentering data that was not typed or scanned properly. This process is necessary to fix any errors or inaccuracies in the data that may have occurred during the initial input. It ensures that the data is accurate and reliable for further use or analysis.

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  • 24. 

                     ____ involves generating output records, documents, and reports.

    • A.

      Document production

    • B.

      Data manipulation

    • C.

      Data correction

    • D.

      Data storage

    Correct Answer
    A. Document production
    Explanation
    Document production involves generating output records, documents, and reports. This process typically includes creating and formatting various types of documents such as letters, memos, reports, and presentations. It may involve using software applications to design and customize the layout, content, and formatting of these documents. Document production is an essential task in many industries and organizations, as it allows for the creation of professional and accurate documents that can be shared and distributed to clients, customers, and stakeholders.

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  • 25. 

    When developing a production plan, the ERP system starts with ____ to develop an estimate of future customer demand.

    • A.

      Demand management

    • B.

      Operations planning

    • C.

      Sales forecasting

    • D.

      Detailed scheduling

    Correct Answer
    C. Sales forecasting
    Explanation
    When developing a production plan, the ERP system starts with sales forecasting to develop an estimate of future customer demand. Sales forecasting involves analyzing historical sales data, market trends, and customer behavior to predict future sales. This information is crucial for determining the quantity and timing of production, ensuring that the company can meet customer demand efficiently and effectively. By starting with sales forecasting, the ERP system can provide accurate and reliable estimates, allowing the organization to plan and optimize its production activities accordingly.

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  • 26. 

    When developing a production plan, the ____ takes demand and current inventory levels into account and determines the specific product items that need to be produced and when to meet the forecast future demand.

    • A.

      Data correction plan

    • B.

      Sales and operations plan

    • C.

      Data manipulation plan

    • D.

      Transaction plan

    Correct Answer
    B. Sales and operations plan
    Explanation
    The sales and operations plan is responsible for considering demand and current inventory levels in order to determine the specific product items that need to be produced and when, in order to meet the forecasted future demand. This plan helps align sales and operations teams, ensuring that production is in line with customer demand and inventory levels are optimized.

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  • 27. 

    When developing a production plan, ____ refines the production plan by determining the amount of weekly or daily production needed to meet the demand for individual products.

    • A.

      Demand management

    • B.

      The sales and operations plan

    • C.

      Materials management

    • D.

      Scheduling

    Correct Answer
    A. Demand management
    Explanation
    Demand management is the process of refining the production plan by determining the amount of weekly or daily production needed to meet the demand for individual products. This involves analyzing market trends, customer demand, and sales forecasts to ensure that the production levels are aligned with the expected demand. By effectively managing the demand, the company can optimize its production resources and minimize inventory costs while meeting customer requirements.

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  • 28. 

                      When developing a production plan, ____ uses the production plan defined by the demand management process to develop a detailed production schedule specifying production scheduling details.

    • A.

      The materials requirement plan

    • B.

      The sales and operations plan

    • C.

      The sales forecast plan

    • D.

      Detailed scheduling

    Correct Answer
    D. Detailed scheduling
    Explanation
    When developing a production plan, detailed scheduling uses the production plan defined by the demand management process to develop a detailed production schedule specifying production scheduling details. This involves breaking down the production plan into specific tasks, assigning resources and timeframes to each task, and creating a schedule that outlines when each task needs to be completed. Detailed scheduling ensures that production activities are coordinated and optimized to meet customer demand and minimize production costs. It takes into account factors such as available resources, production capacity, and lead times to create an efficient and effective production schedule.

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  • 29. 

    When developing a production plan, ____ determines the amount and timing for placing raw material orders with suppliers.

    • A.

      Materials requirement planning

    • B.

      Sales and operations planning

    • C.

      Purchasing

    • D.

      Production

    Correct Answer
    A. Materials requirement planning
    Explanation
    Materials requirement planning (MRP) is a process that helps determine the amount and timing for placing raw material orders with suppliers. It involves analyzing the production schedule, inventory levels, and demand forecasts to calculate the quantities of raw materials needed and when they should be ordered. MRP ensures that materials are available when needed for production, minimizing stockouts and reducing carrying costs. It is an essential part of the production planning process as it helps optimize the supply chain and ensure efficient production operations.

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  • 30. 

    When developing a production plan, ____ uses the detailed schedule to plan the details of running and staffing the production operation.

    • A.

      Materials requirement planning

    • B.

      Sales and operations planning

    • C.

      Purchasing

    • D.

      Production

    Correct Answer
    D. Production
    Explanation
    When developing a production plan, the production team uses the detailed schedule to plan the specific tasks and activities required to run and staff the production operation. This involves determining the number of workers needed, their shifts, and any other resources required to ensure smooth production. Therefore, the correct answer is "production".

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  • 31. 

    ____________________ e-commerce is a form of e-commerce in which customers deal directly with an organization and avoid intermediaries.

    Correct Answer
    business to consumer
    Business-to-consumer
    B2C
    Business-to-Consumer
    Business-to-consumer
    Explanation
    The correct answer is business to consumer (B2C). This form of e-commerce refers to transactions conducted directly between a business and individual consumers. In this model, there are no intermediaries involved, and customers can purchase products or services directly from the organization.

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  • 32. 

    A(n) ____________________ is an electronic forum where manufacturers, suppliers, and competitors buy and sell goods, trade market information, and run back-office operations.

    Correct Answer
    electronic exchange
    Electronic Exchange
    Explanation
    An electronic exchange is a platform where businesses can engage in buying and selling goods, sharing market information, and conducting back-office operations. It serves as a forum for manufacturers, suppliers, and competitors to interact and conduct their business activities. The term "electronic exchange" refers to this specific type of online marketplace, where transactions and information exchange occur electronically. The capitalization of the term "Electronic Exchange" is likely a typographical error and does not change the meaning or explanation of the correct answer.

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  • 33. 

    _________________________ tools include features such as an HTML/visual Web page editor, software development kits that include sample code and code development instructions for languages such as Java or Visual Basic, and Web page upload support to move Web pages from a development PC to the Web site.

    Correct Answer
    Web site development
    Web site development
    Web Site Development
    Explanation
    The correct answer is "Web site development". The question is asking for the tools that include features such as an HTML/visual Web page editor, software development kits, and Web page upload support for moving Web pages from a development PC to the Web site. These tools are commonly used in the process of developing a website.

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  • 34. 

    ____________________ Web pages always contain the same information.

    Correct Answer
    Static
    static
    Explanation
    Static web pages always contain the same information and do not change based on user interactions or inputs. The content of a static web page remains fixed and does not update dynamically. This means that every time a user visits the page, they will see the exact same content. Static web pages are typically written in HTML and CSS, and they are easy to create and host. However, they lack interactivity and cannot be personalized for individual users.

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  • 35. 

    ____________________ Web pages contain variable information and are built to respond to a specific Web site visitor’s request.

    Correct Answer
    Dynamic
    dynamic
    Explanation
    Web pages that are dynamic are designed to display variable information and adapt to the specific requests made by visitors to a website. This means that the content and layout of the web page can change based on factors such as user input, database information, or other external data sources. The use of dynamic web pages allows for a more personalized and interactive user experience.

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  • 36. 

    A(n) _________________________ is a trusted third-party organization or company that issues digital certificates.

    Correct Answer
    certificate authority
    Certificate Authority
    Certificate authority
    CA
    Explanation
    A certificate authority (CA) is a trusted third-party organization or company that issues digital certificates. These certificates are used to verify the authenticity and integrity of digital communications and transactions. The CA plays a crucial role in ensuring the security of online interactions by validating the identity of individuals, organizations, or websites through the issuance of these certificates.

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  • 37. 

    WAP uses the ______________________________, which is designed for effectively displaying information on small devices.

    Correct Answer
    Wireless Markup Language
    WML
    Wireless markup language
    wireless markup language
    Explanation
    The correct answer is "Wireless Markup Language" or "WML". WML is specifically designed for effectively displaying information on small devices. It is a markup language used to create content for mobile devices, allowing for the creation of mobile-friendly websites and applications.

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  • 38. 

    Those TPSs that directly affect the cash flow of the firm (such as order processing, accounts receivable, accounts payable, and payroll) are typically identified as ____________________ information systems.

    Correct Answer
    critical business
    Critical Business
    Critical business
    critical Business
    Explanation
    The correct answer for this question is "critical business". This term is used to describe the type of information systems that directly impact the cash flow of a company. These systems include order processing, accounts receivable, accounts payable, and payroll. The term "critical business" is not case-sensitive, so it can be written in any combination of uppercase and lowercase letters.

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  • 39. 

    Many organizations conduct ongoing transaction processing system ____________________ to prevent the kind of accounting irregularities or loss of data privacy that can put their firm in violation of these acts and erase investor confidence.

    Correct Answer
    audits
    Audits
    Explanation
    Organizations conduct ongoing audits to prevent accounting irregularities or loss of data privacy that can violate acts and erode investor confidence. Audits involve a systematic examination and evaluation of an organization's financial records, transactions, and internal controls. By conducting regular audits, organizations can identify and address any potential issues or discrepancies, ensuring compliance with regulations and maintaining the trust of investors.

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  • 40. 

    ____________________ are the most efficient and effective ways to complete a business process.

    Correct Answer
    Best practices
    Best Practices
    Best practices
    Explanation
    The repetition of "Best practices" in the answer suggests that it is the correct option. Best practices refer to the most efficient and effective methods or techniques that have been proven to produce successful results in a particular field or industry. By following best practices, businesses can streamline their processes, reduce errors, and achieve optimal outcomes. The use of capitalization in "Best Practices" further reinforces the importance and significance of adhering to these established guidelines.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 20, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 23, 2011
    Quiz Created by
    Rvalatnational_e
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