Intoduction & Definition MIS Quiz

40 Questions | By Rvalatnational_e | Last updated: May 29, 2017 | Total Attempts: 106

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Take this management information quiz and learn about information through computers to manage and support managerial decisions within an organization.

Questions and Answers

1.

B2C e-commerce is a useful tool for connecting business partners in a virtual supply chain to cut resupply times and reduce costs.
- A.
  
  True
- B.
  
  False
2.

Producers or providers of consumer products using B2C e-commerce must use middlemen, or intermediaries, between them and the consumer.
- A.
  
  True
- B.
  
  False
3.

Each e-commerce Web site must have Web server software to perform fundamental services, including security and identification, retrieval and sending of Web pages, Web site tracking, Web site development, and Web-page development.
- A.
  
  True
- B.
  
  False
4.

A server that handles dynamic content must be able to access information from a variety of databases.
- A.
  
  True
- B.
  
  False
5.

The use of open database connectivity enables the Web server to assemble information from different database management systems, such as SQL Server, Oracle, and Informix.
- A.
  
  True
- B.
  
  False
6.

Product configuration software tools were originally developed in the 1960s to assist B2C salespeople to match their company’s products to customer needs.
- A.
  
  True
- B.
  
  False
7.

E-commerce software must support five core tasks: catalog management, product configuration, shopping cart facilities, e-commerce transaction processing, and Web traffic data analysis.
- A.
  
  True
- B.
  
  False
8.

For m-commerce to work effectively, the interface between the wireless device and its user must improve to the point that it is nearly as easy to purchase an item on a wireless device as it is to purchase it on a PC.
- A.
  
  True
- B.
  
  False
9.

A user with a WAP-compliant device uses the built-in micro browser to make a WML request.
- A.
  
  True
- B.
  
  False
10.

The DSL communications protocol includes a handshake stage, which authenticates the server (and the client, if needed), determines the encryption and hashing algorithms to be used, and exchanges encryption keys.
- A.
  
  True
- B.
  
  False
11.

Credit cards are better protected from misuse than conventional smart, charge, and debit cards because the credit-card information is encrypted.
- A.
  
  True
- B.
  
  False
12.

Enterprise systems employ a database of key operational and planning data that can be shared by all.
- A.
  
  True
- B.
  
  False
13.

A characteristic of an online transaction processing system is that there is some delay between an event and the eventual processing of the related transaction to update the organization’s records.
- A.
  
  True
- B.
  
  False
14.

In data collection, data should be captured at its source and recorded accurately in a timely fashion, with minimal manual effort, and in an electronic or digital form that can be directly entered into the computer.
- A.
  
  True
- B.
  
  False
15.

Often, results from one TPS flow downstream to become input to other systems.
- A.
  
  True
- B.
  
  False
16.

____ e-commerce is a subset of e-commerce where all the participants are organizations.
- A.
  
  G2C
- B.
  
  B2C
- C.
  
  C2C
- D.
  
  B2B
17.

____ occurs when a firm obtains detailed information about a customer’s behavior, preferences, needs, and buying patterns and uses that information to set prices, negotiate terms, tailor promotions, add product features, and otherwise customize its entire relationship with that customer.
- A.
  
  Market segmentation
- B.
  
  Technology-enabled relationship management
- C.
  
  Electronic bill presentment
- D.
  
  Batch processing
18.

A(n) ____ is an attachment to an e-mail message or data embedded in a Web site that verifies the identity of a sender or Web site.
- A.
  
  Secure socket
- B.
  
  Smart card
- C.
  
  Digital certificate
- D.
  
  Enterprise system
19.

A(n) ____ is central to an organization and ensures information can be shared across all business functions and all levels of management to support the running and managing of a business.
- A.
  
  Transaction processing system
- B.
  
  Management information system
- C.
  
  Batch processing system
- D.
  
  Enterprise system
20.

____ capture and process the detailed data necessary to update records about the fundamental business operations of the organization.
- A.
  
  Transaction processing systems
- B.
  
  Management information systems
- C.
  
  Data manipulation systems
- D.
  
  Data correction systems
21.

With ____ systems, business transactions are accumulated over a period of time and prepared for processing as a single unit.
- A.
  
  Data correction
- B.
  
  Management information
- C.
  
  Batch processing
- D.
  
  Enterprise
22.

An important step in processing transaction data is to perform ____ for validity and completeness in order to detect problems.
- A.
  
  Document production
- B.
  
  Data editing
- C.
  
  Demand management
- D.
  
  Batch processing
23.

____ involves reentering data that was not typed or scanned properly.
- A.
  
  Document production
- B.
  
  Data manipulation
- C.
  
  Data correction
- D.
  
  Data storage
24.

____ involves generating output records, documents, and reports.
- A.
  
  Document production
- B.
  
  Data manipulation
- C.
  
  Data correction
- D.
  
  Data storage
25.

When developing a production plan, the ERP system starts with ____ to develop an estimate of future customer demand.
- A.
  
  Demand management
- B.
  
  Operations planning
- C.
  
  Sales forecasting
- D.
  
  Detailed scheduling