Intoduction & Definition MIS Quiz

____________________ e-commerce is a form of e-commerce in which customers deal directly with an organization and avoid intermediaries.

WAP uses the ______________________________, which is designed for effectively displaying information on small devices.

In data collection, data should be captured at its source and recorded accurately in a timely fashion, with minimal manual effort, and in an electronic or digital form that can be directly entered into the computer.

• True

• False

The use of open database connectivity enables the Web server to assemble information from different database management systems, such as SQL Server, Oracle, and Informix.

• True

• False

A server that handles dynamic content must be able to access information from a variety of databases.

• True

• False

For m-commerce to work effectively, the interface between the wireless device and its user must improve to the point that it is nearly as easy to purchase an item on a wireless device as it is to purchase it on a PC.

• True

• False

____________________ Web pages always contain the same information.

____________________ are the most efficient and effective ways to complete a business process.

Enterprise systems employ a database of key operational and planning data that can be shared by all.

• True

• False

A(n) ____________________ is an electronic forum where manufacturers, suppliers, and competitors buy and sell goods, trade market information, and run back-office operations.

_________________________ tools include features such as an HTML/visual Web page editor, software development kits that include sample code and code development instructions for languages such as Java or Visual Basic, and Web page upload support to move Web pages from a development PC to the Web site.

Each e-commerce Web site must have Web server software to perform fundamental services, including security and identification, retrieval and sending of Web pages, Web site tracking, Web site development, and Web-page development.

• True

• False

Many organizations conduct ongoing transaction processing system ____________________ to prevent the kind of accounting irregularities or loss of data privacy that can put their firm in violation of these acts and erase investor confidence.

                 ____ involves reentering data that was not typed or scanned properly.

• Document production

• Data manipulation

• Data correction

• Data storage

E-commerce software must support five core tasks: catalog management, product configuration, shopping cart facilities, e-commerce transaction processing, and Web traffic data analysis.

• True

• False

                 Often, results from one TPS flow downstream to become input to other systems.

• True

• False

A user with a WAP-compliant device uses the built-in micro browser to make a WML request.

• True

• False

An important step in processing transaction data is to perform ____ for validity and completeness in order to detect problems.

• Document production

• Data editing

• Demand management

• Batch processing

Those TPSs that directly affect the cash flow of the firm (such as order processing, accounts receivable, accounts payable, and payroll) are typically identified as ____________________ information systems.

                 ____ involves generating output records, documents, and reports.

• Document production

• Data manipulation

• Data correction

• Data storage

When developing a production plan, the ____ takes demand and current inventory levels into account and determines the specific product items that need to be produced and when to meet the forecast future demand.

• Data correction plan

• Sales and operations plan

• Data manipulation plan

• Transaction plan

Producers or providers of consumer products using B2C e-commerce must use middlemen, or intermediaries, between them and the consumer.

• True

• False

                  ____ e-commerce is a subset of e-commerce where all the participants are organizations.

• G2C

• B2C

• C2C

• B2B

A(n) _________________________ is a trusted third-party organization or company that issues digital certificates.

Credit cards are better protected from misuse than conventional smart, charge, and debit cards because the credit-card information is encrypted.

• True

• False

Product configuration software tools were originally developed in the 1960s to assist B2C salespeople to match their company’s products to customer needs.

• True

• False

____ capture and process the detailed data necessary to update records about the fundamental business operations of the organization.

• Transaction processing systems

• Management information systems

• Data manipulation systems

• Data correction systems

With ____ systems, business transactions are accumulated over a period of time and prepared for processing as a single unit.

• Data correction

• Management information

• Batch processing

• Enterprise

B2C e-commerce is a useful tool for connecting business partners in a virtual supply chain to cut resupply times and reduce costs.

• True

• False

A(n) ____ is an attachment to an e-mail message or data embedded in a Web site that verifies the identity of a sender or Web site.

• Secure socket

• Smart card

• Digital certificate

• Enterprise system

A characteristic of an online transaction processing system is that there is some delay between an event and the eventual processing of the related transaction to update the organization’s records.

• True

• False

____ occurs when a firm obtains detailed information about a customer’s behavior, preferences, needs, and buying patterns and uses that information to set prices, negotiate terms, tailor promotions, add product features, and otherwise customize its entire relationship with that customer.

• Market segmentation

• Technology-enabled relationship management

• Electronic bill presentment

• Batch processing

When developing a production plan, ____ refines the production plan by determining the amount of weekly or daily production needed to meet the demand for individual products.

• Demand management

• The sales and operations plan

• Materials management

• Scheduling

When developing a production plan, the ERP system starts with ____ to develop an estimate of future customer demand.

• Demand management

• Operations planning

• Sales forecasting

• Detailed scheduling

                  When developing a production plan, ____ uses the production plan defined by the demand management process to develop a detailed production schedule specifying production scheduling details.

• The materials requirement plan

• The sales and operations plan

• The sales forecast plan

• Detailed scheduling

When developing a production plan, ____ determines the amount and timing for placing raw material orders with suppliers.

• Materials requirement planning

• Sales and operations planning

• Purchasing

• Production

When developing a production plan, ____ uses the detailed schedule to plan the details of running and staffing the production operation.

• Materials requirement planning

• Sales and operations planning

• Purchasing

• Production

                 The DSL communications protocol includes a handshake stage, which authenticates the server (and the client, if needed), determines the encryption and hashing algorithms to be used, and exchanges encryption keys.

• True

• False

A(n) ____ is central to an organization and ensures information can be shared across all business functions and all levels of management to support the running and managing of a business.

• Transaction processing system

• Management information system

• Batch processing system

• Enterprise system