Quiz: Memos And Personal Business Letters

20 Questions | Attempts: 204
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Business Letter Quizzes & Trivia

Formatting information for memos and block style letters. Margins, parts, and spacing between parts.


Questions and Answers
  • 1. 
    Which basic letter part comes first?
    • A. 

      Body

    • B. 

      Complimentary Close

    • C. 

      Name of Writer

    • D. 

      Salutation

    • E. 

      Return Address

  • 2. 
    ___________ initials are keyed in lowercase with no punctuation.
  • 3. 
    All lines of the memo and block style letter begin at the ______ margin.
  • 4. 
    The Side Margins (SM) for memos and personal business letters are _______ inch.
  • 5. 
    List the two types of memos.
  • 6. 
    When NO punctuation follows the salutation or the complimentary close in a block style letter, that is known as what type of punctuation?
    • A. 

      Open

    • B. 

      Closed

    • C. 

      Mixed

    • D. 

      Formal

    • E. 

      No

  • 7. 
    Between the last line of the body of a simplified memo and the writer's typed name, return/Enter
    • A. 

      3 times

    • B. 

      4 times

    • C. 

      2 times

    • D. 

      1 time

    • E. 

      5 times

  • 8. 
    Enclosure or Attachment notations are placed a DS below the:
    • A. 

      Postscript

    • B. 

      Reference initials

    • C. 

      Writer's official title

    • D. 

      Copy notation

    • E. 

      Complimentary close

  • 9. 
    All parts of a standard memo are:
    • A. 

      TS

    • B. 

      DS

    • C. 

      SS

    • D. 

      QS

    • E. 

      NS

  • 10. 
    Between the date and letter address:
    • A. 

      DS

    • B. 

      TS

    • C. 

      QS

    • D. 

      SS

    • E. 

      NS

  • 11. 
    When do you QS in a letter?
    • A. 

      After the Date

    • B. 

      After the Return Address

    • C. 

      After the Complimentary Close

    • D. 

      Both A and B

    • E. 

      Both A and C

  • 12. 
    When an ATTENTION LINE is used, it is keyed:
    • A. 

      Below the salutation

    • B. 

      As the first line of the letter address

    • C. 

      Below the company name of the letter and envelope address

    • D. 

      Above the salutation

  • 13. 
    The Top Margin (TM) for Simplified & Standard Memos and Personal Business Letters is:
    • A. 

      1 inch

    • B. 

      3 inches

    • C. 

      2 inches

    • D. 

      4 inches

  • 14. 
    Which is a Special Letter part?
    • A. 

      Return Address

    • B. 

      Subject

    • C. 

      Salutation

  • 15. 
    Which is a Special Letter part?
    • A. 

      Reference Initials

    • B. 

      Date

    • C. 

      Complimentary Close

  • 16. 
    What is the Size No. 6 3/4 Envelope? (large or small)
  • 17. 
    What is USPS recommendation for addressing envelopes?
  • 18. 
    Where in WORD 2007 do you go to address or create an ENVELOPE?
  • 19. 
    The heading lines of a standard memo are:
    • A. 

      Single-spaced

    • B. 

      Double-spaced

    • C. 

      Quadruple-spaced

  • 20. 
    What is the Size No. 10 Envelope? (large or small)
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