Memos And Personal Business Letters Quiz

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Quizzes Created: 2 | Total Attempts: 1,140
Questions: 20 | Attempts: 228

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Business Letter Quizzes & Trivia

Immerse yourself in the art of effective communication with our Memos and Personal Business Letters Quiz. Tailored for professionals, students, or anyone looking to enhance their written communication skills, this quiz explores the nuances of crafting impactful memos and personal business letters.

Test your knowledge on formatting, language use, and the essential elements that make these written forms effective. Whether you're aiming to refine your professional communication or mastering the art of conveying personal messages, this quiz provides a comprehensive challenge.

Navigate through questions that delve into the structure, tone, and etiquette crucial for creating compelling memos and business letters. Read moreTake the quiz to elevate your written communication prowess, gaining insights that will serve you in various personal and professional scenarios.


Questions and Answers
  • 1. 

    Which basic letter part comes first?

    • A.

      Body

    • B.

      Complimentary Close

    • C.

      Name of Writer

    • D.

      Salutation

    • E.

      Return Address

    Correct Answer
    E. Return Address
    Explanation
    The return address typically comes first in a letter. It is placed at the top of the letterhead or in the top left corner of the page. The return address includes the sender's name, address, and contact information. It is important to include the return address so that the recipient knows where to send a response or any correspondence.

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  • 2. 

    ___________ initials are keyed in lowercase with no punctuation.

    Correct Answer
    Reference
    Typist
    Keyboard Operator
    Explanation
    The given answer states that the initials "Reference," "Typist," and "Keyboard Operator" should be keyed in lowercase with no punctuation. This means that when typing these initials, they should be written in lowercase letters and without any punctuation marks such as periods or commas.

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  • 3. 

    All lines of the memo and block style letter begin at the ______ margin.

    Correct Answer
    left
    Explanation
    All lines of the memo and block style letter begin at the left margin. This is a standard formatting rule in business writing. By aligning the text to the left margin, it creates a neat and organized appearance, making it easier for the reader to follow along. The left margin is typically set at 1 inch, but it can vary depending on the specific formatting guidelines.

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  • 4. 

    The Side Margins (SM) for memos and personal business letters are _______ inch.

    Correct Answer
    one
    1
    Explanation
    The side margins for memos and personal business letters are one inch or 1 inch. This means that the left and right margins of the document should be set to one inch in order to maintain proper formatting and alignment.

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  • 5. 

    List the two types of memos.

    Correct Answer
    Simplified, Standard
    Explanation
    The two types of memos are simplified and standard. A simplified memo is a shorter and more concise form of communication, usually used for internal purposes within an organization. It focuses on providing key information and is often used for quick updates or announcements. On the other hand, a standard memo is more detailed and formal, typically used for external communication with clients, customers, or other organizations. It includes a formal heading, introduction, body paragraphs, and a conclusion. Both types of memos serve different purposes and are used in different contexts.

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  • 6. 

    When NO punctuation follows the salutation or the complimentary close in a block style letter, that is known as what type of punctuation?

    • A.

      Open

    • B.

      Closed

    • C.

      Mixed

    • D.

      Formal

    • E.

      No

    Correct Answer
    A. Open
    Explanation
    When NO punctuation follows the salutation or the complimentary close in a block style letter, it is known as "Open" punctuation. In block style letters, open punctuation means that there is no punctuation mark (such as a comma or colon) used after the salutation (e.g., "Dear Sir") or the complimentary close (e.g., "Sincerely"). This style is considered less formal and more modern.

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  • 7. 

    Between the last line of the body of a simplified memo and the writer's typed name, return/Enter

    • A.

      3 times

    • B.

      4 times

    • C.

      2 times

    • D.

      1 time

    • E.

      5 times

    Correct Answer
    B. 4 times
    Explanation
    In a simplified memo, it is common practice to leave a few blank lines between the last line of the body and the writer's typed name. This helps to create a clear separation and improve readability. The correct answer indicates that the writer should hit the return/enter key four times to leave the appropriate amount of space before typing their name.

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  • 8. 

    Enclosure or Attachment notations are placed a DS below the:

    • A.

      Postscript

    • B.

      Reference initials

    • C.

      Writer's official title

    • D.

      Copy notation

    • E.

      Complimentary close

    Correct Answer
    B. Reference initials
    Explanation
    Enclosure or Attachment notations are placed below the reference initials. This is done to indicate that there are additional documents or attachments included with the letter. The reference initials typically appear at the bottom of the letter, and the enclosure or attachment notations are placed below them to ensure that the recipient is aware of the additional materials.

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  • 9. 

    All parts of a standard memo are:

    • A.

      TS

    • B.

      DS

    • C.

      SS

    • D.

      QS

    • E.

      NS

    Correct Answer
    B. DS
    Explanation
    In a standard memo, the DS refers to the "Distribution List" which includes the names or positions of individuals who should receive the memo. This is an essential part of a memo as it ensures that the intended recipients are aware of the information or instructions conveyed in the memo. The TS (To Section) indicates the primary recipient, SS (Subject Section) states the subject of the memo, QS (Question Section) poses any questions that need to be addressed, and NS (Note Section) provides additional notes or comments. However, the DS is the part that specifically addresses the distribution of the memo.

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  • 10. 

    Between the date and letter address:

    • A.

      DS

    • B.

      TS

    • C.

      QS

    • D.

      SS

    • E.

      NS

    Correct Answer
    C. QS
    Explanation
    The given list of letters appears to be in alphabetical order. Starting from the first letter, each subsequent letter is the next letter in the alphabet. Therefore, the correct answer is QS, as it is the next letter in the sequence.

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  • 11. 

    When do you QS in a letter?

    • A.

      After the Date

    • B.

      After the Return Address

    • C.

      After the Complimentary Close

    • D.

      Both A and B

    • E.

      Both A and C

    Correct Answer
    E. Both A and C
    Explanation
    In a letter, QS stands for "quasi signature" and is used to indicate the initials of the person who typed the letter. It is typically placed after the date and after the complimentary close. Therefore, the correct answer is both A and C, as QS is included after the date and after the complimentary close in a letter.

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  • 12. 

    When an ATTENTION LINE is used, it is keyed:

    • A.

      Below the salutation

    • B.

      As the first line of the letter address

    • C.

      Below the company name of the letter and envelope address

    • D.

      Above the salutation

    Correct Answer
    B. As the first line of the letter address
    Explanation
    When an attention line is used, it is keyed as the first line of the letter address. This means that it is the first line of the address block in the letter, indicating the specific person or department within the recipient's organization who should receive the letter. Placing the attention line at the beginning of the address ensures that the letter is directed to the intended recipient and stands out among other letters.

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  • 13. 

    The Top Margin (TM) for Simplified & Standard Memos and Personal Business Letters is:

    • A.

      1 inch

    • B.

      3 inches

    • C.

      2 inches

    • D.

      4 inches

    Correct Answer
    C. 2 inches
    Explanation
    The top margin for Simplified & Standard Memos and Personal Business Letters is 2 inches. This margin is necessary to provide enough space for the recipient's address, date, and the writer's name and title. It also helps to create a professional and organized appearance for the document. A 2-inch top margin ensures that the important information is not too close to the edge of the page and allows for easy reading and handling of the document.

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  • 14. 

    Which is a Special Letter part?

    • A.

      Return Address

    • B.

      Subject

    • C.

      Salutation

    Correct Answer
    B. Subject
    Explanation
    The subject is considered a special letter part because it provides a brief description of the purpose or topic of the letter. It helps the recipient quickly understand the content and context of the letter before reading it in detail. The subject line is usually placed at the beginning of the letter, making it easily visible and accessible.

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  • 15. 

    Which is a Special Letter part?

    • A.

      Reference Initials

    • B.

      Date

    • C.

      Complimentary Close

    Correct Answer
    A. Reference Initials
  • 16. 

    What is the Size No. 6 3/4 Envelope? (large or small)

    Correct Answer
    small
    small envelope
    Explanation
    The Size No. 6 3/4 Envelope is considered small. It is commonly referred to as a small envelope.

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  • 17. 

    What is USPS recommendation for addressing envelopes?

    Correct Answer
    Block style, All caps, SS, omit punctuation
    Block style, all caps, SS, omit punctuation, hyphen between ZIP Code + 4
    Explanation
    The USPS recommends addressing envelopes in block style, using all capital letters, omitting punctuation, and including a hyphen between the ZIP Code and the additional 4-digit code if applicable.

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  • 18. 

    Where in WORD 2007 do you go to address or create an ENVELOPE?

    Correct Answer
    Mailings
    Mailings Tab, then click on create Envelope
    Explanation
    To address or create an envelope in WORD 2007, you need to go to the "Mailings" tab. Once you are on the Mailings tab, you can find the option to create an envelope by clicking on "Create Envelope". This option allows you to input the recipient's address and customize the envelope layout before printing it.

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  • 19. 

    The heading lines of a standard memo are:

    • A.

      Single-spaced

    • B.

      Double-spaced

    • C.

      Quadruple-spaced

    Correct Answer
    B. Double-spaced
    Explanation
    The heading lines of a standard memo are double-spaced. This means that there is one blank line between each line of text in the heading. Double-spacing helps to make the memo easier to read and allows for additional information to be added if needed. Single-spacing would make the heading lines too crowded, while quadruple-spacing would create too much white space and make the memo look unprofessional.

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  • 20. 

    What is the Size No. 10 Envelope? (large or small)

    Correct Answer
    large
    large envelope
    Explanation
    A Size No. 10 envelope is considered large. It is commonly used for business correspondence and can fit a standard letter-sized paper folded into thirds. The term "large envelope" further supports the idea that it is not a small or standard-sized envelope.

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