Quiz: Business Letters, Personal Business Letters, And Memorandums
This test covers the Georgia Performance Standard:
MSBCS-BCSII-4c Students will use word processing to create and edit documents related to business.
Questions and Answers
- 1.
What is the line spacing between the words in the memo heading?
- A.
Single
- B.
Double
- C.
Triple
- D.
Quadruple
Correct Answer
B. DoubleExplanation
The line spacing between the words in the memo heading is double. This means that there is a full blank line between each line of text in the heading.Rate this question:
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- 2.
Which key should be used to align the entries that follow the memo heading?
- A.
Space bar
- B.
Tab
- C.
Cursor keys
- D.
Backspace
Correct Answer
B. TabExplanation
The Tab key should be used to align the entries that follow the memo heading. Pressing the Tab key will move the cursor to the next tab stop, which can be set at a specific position on the page. This allows for consistent and organized alignment of the entries in a memo.Rate this question:
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- 3.
What is the line spacing within the paragraphs in a memo?
- A.
Single
- B.
Double
- C.
Triple
- D.
Quadruple
Correct Answer
A. SingleExplanation
The line spacing within the paragraphs in a memo is single. This means that there is no extra space between the lines of text within each paragraph. The lines are closely spaced together, creating a compact and neat appearance for the memo.Rate this question:
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- 4.
All parts of a memo should be aligned with the _________ margin.
- A.
Right
- B.
Left
- C.
Top
- D.
Bottom
Correct Answer
B. LeftExplanation
All parts of a memo should be aligned with the left margin because it provides a clean and organized appearance. Aligning the text to the left creates a consistent and easy-to-read format for the memo. It also helps to create a professional and polished look, making it easier for the reader to navigate through the information. Aligning the text to the left margin is a standard practice in memo writing and ensures that the content is presented in a structured and logical manner.Rate this question:
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- 5.
Memorandums are most often used as a method of communication between people that work within the ________ company or organization.
Correct Answer
sameExplanation
The word "same" is the correct answer because the sentence is incomplete and does not provide any context or options to choose from. Therefore, it is not possible to provide a specific explanation for why "same" is the correct answer.Rate this question:
- 6.
A _________________notation should be used if a copy of the memo is given to someone in addition to whom it is written.
- A.
Enclosure
- B.
Subject Line
- C.
Copy
- D.
Attachment
Correct Answer
C. CopyExplanation
If a copy of the memo is given to someone in addition to whom it is written, a "Copy" notation should be used. This indicates that a duplicate of the memo has been provided to another recipient.Rate this question:
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- 7.
Which punctuation mark follows the word in the memo heading?
- A.
Colon (:)
- B.
Semicolon (;)
- C.
Comma (,)
- D.
Hyphen (-)
Correct Answer
A. Colon (:)Explanation
A colon is used to introduce a list, explanation, or example. In the context of a memo heading, a colon is commonly used to separate the title or subject of the memo from the body of the message. It signifies that the following information will provide more details or further clarify the subject mentioned in the heading.Rate this question:
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- 8.
How many spaces are used between letters in the typist initials?
- A.
None
- B.
One
- C.
Two
Correct Answer
A. NoneExplanation
The correct answer is "None." This means that there are no spaces used between letters in the typist initials.Rate this question:
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- 9.
Which of the following statements about typist initials is NOT true?
- A.
Reference initials are another name for typist initials.
- B.
Typist initials are keyed a double space below body or a special notation.
- C.
Typist initials should be keyed in upper case.
- D.
Reference initials are used when someone other than the writer keys the memo or letter.
Correct Answer
C. Typist initials should be keyed in upper case.Explanation
The given statement is NOT true because typist initials should be keyed in lower case, not upper case.Rate this question:
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- 10.
Of the following terms, which are used in the headings of memorandums?
- A.
SUBJECT:
- B.
DATE:
- C.
TO:
- D.
FROM:
- E.
DEAR:
Correct Answer(s)
A. SUBJECT:
B. DATE:
C. TO:
D. FROM:Explanation
The terms SUBJECT, DATE, TO, and FROM are commonly used in the headings of memorandums. The SUBJECT line is used to provide a brief summary of the topic of the memorandum. The DATE line indicates the date the memorandum was written. The TO line specifies the recipient(s) of the memorandum. The FROM line identifies the sender(s) of the memorandum. These terms help organize and provide important information in the headings of memorandums.Rate this question:
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- 11.
What is the standard top margin for business letters and memos?
- A.
1 in.
- B.
1.5 in.
- C.
2 in.
- D.
2.5 in.
Correct Answer
C. 2 in.Explanation
The standard top margin for business letters and memos is 2 in. This is a common practice in professional communication as it allows for a balanced and visually appealing layout. A larger top margin provides space for the letterhead or company logo, while still leaving enough room for the main content of the letter or memo. It also helps to create a neat and organized appearance, making the document more professional and easier to read.Rate this question:
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- 12.
Sierra is an eighth grade student concerned about the poor lighting on the street where she lives. She wants to write the mayor to inform him. Which type of business document would be appropriate for this situation?
- A.
Memorandum
- B.
Business letter
- C.
Personal business letter
Correct Answer
C. Personal business letterExplanation
A personal business letter would be appropriate for this situation because Sierra is writing to the mayor to inform him about the poor lighting on the street where she lives. A personal business letter is a formal letter written by an individual to a business or organization, in this case, Sierra is addressing the mayor. This type of letter is used to communicate personal concerns or requests in a professional manner.Rate this question:
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- 13.
Mr. Dailey needs to notify parents about the upcoming PTO meeting. Which type of business related document is most appropriate for this situation?
- A.
Memorandum
- B.
Business letter
- C.
Personal business letter
Correct Answer
B. Business letterExplanation
A business letter is the most appropriate type of business-related document for Mr. Dailey to notify parents about the upcoming PTO meeting. A business letter is a formal communication method used in professional settings to convey important information to individuals or organizations. It follows a specific format and includes the sender's and recipient's contact information, a formal salutation and closing, and clear and concise content. In this case, Mr. Dailey needs to inform parents about the meeting in a professional manner, making a business letter the best choice for this situation.Rate this question:
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- 14.
Mrs. Davis, the school secretary, has noticed that a number of teachers have not signed up for the Sunshine club at work. Which type of business document would be best suited for this situation?
- A.
Memorandum
- B.
Business letter
- C.
Personal business letter
Correct Answer
A. MemorandumExplanation
A memorandum would be the best suited type of business document for this situation because it is a formal communication within an organization that is used to convey important information or announcements to a specific group of people. In this case, Mrs. Davis, as the school secretary, needs to inform the teachers about the Sunshine club and encourage them to sign up. A memorandum would be an efficient and effective way to communicate this information to the teachers.Rate this question:
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- 15.
The return address is NOT used in business letters because most businesses use letterhead.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
In business letters, the return address is typically not used because most businesses use letterhead. Letterhead includes the company's logo, name, and address, which eliminates the need for a separate return address. Using letterhead gives the letter a professional and cohesive look, and it also saves time and effort for the sender. Therefore, the statement that the return address is not used in business letters is true.Rate this question:
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- 16.
The inside address of a letter is the writer's address.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The inside address of a letter is not the writer's address. The inside address is actually the recipient's address, where the letter is being sent to. The writer's address is usually included in the letterhead or at the end of the letter, not in the inside address.Rate this question:
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- 17.
The Salutation is a part of which of the following documents? (Check all that apply)
- A.
Personal business letter
- B.
Business letter
- C.
Memorandum
Correct Answer(s)
A. Personal business letter
B. Business letterExplanation
The salutation is a part of both personal business letters and business letters. In both types of letters, the salutation is used to greet the recipient or recipients of the letter. It is a formal way to address the person or people to whom the letter is being sent. The salutation typically includes the recipient's name or a general greeting such as "Dear Sir/Madam." The salutation sets the tone for the letter and is an important part of establishing a professional and respectful communication.Rate this question:
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- 18.
You should quadruple space (QS) between the closing and the writer's typed name.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The correct answer is true because quadruple spacing between the closing and the writer's typed name is a standard formatting rule in formal letter writing. This extra spacing allows for clarity and professionalism in the letter's appearance.Rate this question:
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- 19.
You should_________________ after the date in a letter.
- A.
Single space
- B.
Double space
- C.
Triple space
- D.
Quadruple space
Correct Answer
D. Quadruple spaceExplanation
In a letter, it is common practice to leave a space after the date for the purpose of clarity and organization. By using quadruple space, which means leaving four blank lines after the date, the writer ensures that there is enough space for any additional information or signatures that may need to be added later on. This also helps to separate the date from the body of the letter, making it easier for the recipient to locate and refer to the date when needed.Rate this question:
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- 20.
Which of the following statements would be appropriate to use in a business or personal business letter? (Check all that apply)
- A.
Love
- B.
Sincerely
- C.
Cordially
- D.
Respectfully
Correct Answer(s)
B. Sincerely
C. Cordially
D. RespectfullyExplanation
The given answer options, "Sincerely," "Cordially," and "Respectfully," would be appropriate to use in a business or personal business letter. These phrases are commonly used as formal and respectful ways to close a letter, conveying professionalism and courtesy. "Love" is not appropriate for a business letter as it is too personal and informal.Rate this question:
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Test your Knowledge and Learn about Business Letter Format! Trivia Quiz
Test your Knowledge and Learn about Business Letter Format! Trivia Quiz
Personal Business Letters Quiz! Take this quiz and learn more
Personal Business Letters Quiz! Take this quiz and learn more
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