Quiz: Business Letters, Personal Business Letters, And Memorandums

20 Questions | Total Attempts: 143

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Business Letter Quizzes & Trivia

This test covers the Georgia Performance Standard: MSBCS-BCSII-4c Students will use word processing to create and edit documents related to business.


Questions and Answers
  • 1. 
    What is the line spacing between the words in the memo heading?
    • A. 

      Single

    • B. 

      Double

    • C. 

      Triple

    • D. 

      Quadruple

  • 2. 
    Which key should be used to align the entries that follow the memo heading? 
    • A. 

      Space bar

    • B. 

      Tab

    • C. 

      Cursor keys

    • D. 

      Backspace

  • 3. 
    What is the line spacing within the paragraphs in a memo? 
    • A. 

      Single

    • B. 

      Double

    • C. 

      Triple

    • D. 

      Quadruple

  • 4. 
    All parts of a memo should be aligned with the _________ margin.
    • A. 

      Right

    • B. 

      Left

    • C. 

      Top

    • D. 

      Bottom

  • 5. 
    Memorandums are most often used as a method of communication between people that work within the ________  company or organization.
  • 6. 
    A _________________notation should be used if a copy of the memo is given to someone in addition to whom it is written. 
    • A. 

      Enclosure

    • B. 

      Subject Line

    • C. 

      Copy

    • D. 

      Attachment

  • 7. 
    Which punctuation mark follows the word in the memo heading? 
    • A. 

      Colon (:)

    • B. 

      Semicolon (;)

    • C. 

      Comma (,)

    • D. 

      Hyphen (-)

  • 8. 
    How many spaces are used between letters in the typist initials? 
    • A. 

      None

    • B. 

      One

    • C. 

      Two

  • 9. 
    Which of the following statements about typist initials is NOT true? 
    • A. 

      Reference initials are another name for typist initials.

    • B. 

      Typist initials are keyed a double space below body or a special notation.

    • C. 

      Typist initials should be keyed in upper case.

    • D. 

      Reference initials are used when someone other than the writer keys the memo or letter.

  • 10. 
    Of  the following terms, which are used in the headings of memorandums? 
    • A. 

      SUBJECT:

    • B. 

      DATE:

    • C. 

      TO:

    • D. 

      FROM:

    • E. 

      DEAR:

  • 11. 
    What is the standard top margin for business letters and memos? 
    • A. 

      1 in.

    • B. 

      1.5 in.

    • C. 

      2 in.

    • D. 

      2.5 in.

  • 12. 
    Sierra is an eighth grade student concerned about the poor lighting on the street where she lives. She wants to write the mayor to inform him.    Which type of business document would be appropriate for this situation?
    • A. 

      Memorandum

    • B. 

      Business letter

    • C. 

      Personal business letter

  • 13. 
    Mr. Dailey needs to notify parents about the upcoming PTO meeting. Which type of business related document is most appropriate for this situation? 
    • A. 

      Memorandum

    • B. 

      Business letter

    • C. 

      Personal business letter

  • 14. 
    Mrs. Davis, the school secretary,  has noticed that a number of teachers have not signed up for the Sunshine club at work.  Which type of business document would be best suited for this situation?
    • A. 

      Memorandum

    • B. 

      Business letter

    • C. 

      Personal business letter

  • 15. 
    The return address is NOT used in business letters because most businesses use letterhead.
    • A. 

      True

    • B. 

      False

  • 16. 
    The inside address of a letter is the writer's address. 
    • A. 

      True

    • B. 

      False

  • 17. 
    The Salutation is a part of which of the following documents? (Check all that apply) 
    • A. 

      Personal business letter

    • B. 

      Business letter

    • C. 

      Memorandum

  • 18. 
    You should quadruple space (QS) between the closing and the writer's typed name.
    • A. 

      True

    • B. 

      False

  • 19. 
    You should_________________ after the date in a letter. 
    • A. 

      Single space

    • B. 

      Double space

    • C. 

      Triple space

    • D. 

      Quadruple space

  • 20. 
    Which of the following statements would be appropriate to use in a business or personal business letter? (Check all that apply) 
    • A. 

      Love

    • B. 

      Sincerely

    • C. 

      Cordially

    • D. 

      Respectfully

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