Managing Renewals Pricing Guidelines: Quiz!

16 Questions | By Bparker | Updated: Mar 21, 2022 | Attempts: 77

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Managing Renewals Pricing Guidelines: Quiz! - Quiz

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1.

If the overall P2.0 renewal rate increases by 1% how much does this add to the overall P2.0 committed book of business (ignoring new business):
- A.
  
  $4,000
- B.
  
  $22,000
- C.
  
  $60,000
- D.
  
  $220,000
2.

Which of these best describe a Volume Purchase Plan?
- A.
  
  A commitment to spend where usage is billed annually and any shortfall are billed at the end of the term. A flat discount is offered.
- B.
  
  A commitment to spend where usage is billed monthly and any shortfall are billed at the end of the term. A flat discount is offered.
- C.
  
  A commitment to spend where usage is billed monthly and any shortfall is billed at the end of the term. A stepped discount is offered based on actual usage.
- D.
  
  A commitment to spend where usage is billed monthly and any shortfall is billed at the start of the term. A stepped discount is offered based on actual usage.
3.

Which of these best describes the cap value:
- A.
  
  The amount the client has committed to paying MRDC minus any appropriate discounts or free zone.
- B.
  
  The amount the client has committed to paying MRDC plus any appropriate free zone.
- C.
  
  The monthly amount the client has to pay MRDC.
- D.
  
  None of the above.
4.

Which contracts are listed in the contract utilization report?
- A.
  
  Corporate Plans
- B.
  
  Advantage Plans
- C.
  
  Volume Purchase Plans
- D.
  
  All of the above
5.

Which of these best describes an Advantage Plan?
- A.
  
  A commitment to purchase a predetermined amount paid annually upfront. A discount may be offered.
- B.
  
  A commitment to purchase a predetermined amount paid annually upfront. A discount should always be offered.
- C.
  
  A commitment to purchase a predetermined amount paid monthly. A discount should always be offered.
- D.
  
  A commitment to purchase a predetermined amount paid monthly. A discount may be offered.
6.

How often are usage statistics updated on Blackhawk/CAFfeine?
- A.
  
  Hourly
- B.
  
  Daily
- C.
  
  Weekly
- D.
  
  Monthly
7.

What is the absolute latest you should start negotiations on a renewal?
- A.
  
  9 months before renewal date
- B.
  
  6 months before renewal date
- C.
  
  3 months before renewal date
- D.
  
  At the end of the current term
8.

Which of these best describes a Ladder Plan?
- A.
  
  A commitment to spend where usage is billed annually and any shortfall is billed at the end of the term. A flat discount is offered.
- B.
  
  A commitment to spend where usage is billed monthly and any shortfall is billed at the end of the term. A flat discount is offered.
- C.
  
  A commitment to spend where usage is billed annually and any shortfall is billed at the end of the term. A stepped discount is offered based on actual usage.
- D.
  
  A commitment to spend where usage is billed monthly and any shortfall is billed at the end of the term. A stepped discount is offered based on actual usage.
9.

How often is the contract utilization report produced?
- A.
  
  Weekly on a Friday
- B.
  
  Monthly on mid-month
- C.
  
  Quarterly on the first month following the end of the previous quarter
- D.
  
  On request
10.

If a customer record in Blackhawk/CAFfeine shows a cap cost of $13,200 and a cap value of $15,000, how much can the customer spend on downloading content throughout their contract?
- A.
  
  $13,200 at any point throughout the term
- B.
  
  $1,100 per month
- C.
  
  $15,000 at any point throughout the term
- D.
  
  $1,250 per month
11.

Which of the following best describes when it may be appropriate to offer a rollover of unused cap money?
- A.
  
  As a last resort but only if the client has underspent by at least 10%.
- B.
  
  As a last resort but only if the client will commit to a new contract at least 75% of the previous contract commitment.
- C.
  
  As a last resort but only if the client will commit to a new contract at least 100% of the previous contract commitment.
- D.
  
  Never
12.

Which of the following can jeopardize a renewal?
- A.
  
  Lack of regular contact
- B.
  
  Lack of usage
- C.
  
  Lack of training
- D.
  
  All of the above
13.

Which of these best describes a $2,000 Corporate Plan?
- A.
  
  Access to P2.0 at multiple sites for unlimited users on a "pay to Play" basis. Corporate fee of $2,000 is paid monthly.
- B.
  
  Access to P2.0 at one physical site for unlimited users on a "Pay to Play" basis. Corporate fee is paid annually in advance.
- C.
  
  Access to P2.0 at one physical site for up to 10 users on a "Pay to Play" basis. Corporate fee is paid annually in advance.
- D.
  
  Access to P2.0 at one physical site for unlimited users on a "Pay to Play" basis. Corporate fee is paid monthly.
14.

Where can you get a copy of the contract utilization report?
- A.
  
  On the intranet
- B.
  
  On the company shared drive
- C.
  
  From your Sales Manager or TAC
- D.
  
  All of the above
15.

Which of the following are included in Blackhawk/CAFfeine?
- A.
  
  Cap Cost
- B.
  
  Cap Cost and Cap Value
- C.
  
  Cap cost, Cap Value, and ZB Number
- D.
  
  Cap cost, Cap Value, ZB Number, and Credits
16.

When should you start working on a renewal?
- A.
  
  As soon as there is a problem with the client.
- B.
  
  As soon as the latest contract has been signed.
- C.
  
  3 months before renewal date
- D.
  
  6 months before renewal date