Managing Renewals Pricing Guidelines: Quiz!
(173).jpg "Managing Renewals Pricing Guidelines: Quiz!")
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- 1.If the overall P2.0 renewal rate increases by 1% how much does this add to the overall P2.0 committed book of business (ignoring new business):
- A.
$4,000
- B.
$22,000
- C.
$60,000
- D.
$220,000
- 2.Which of these best describe a Volume Purchase Plan?
- A.
A commitment to spend where usage is billed annually and any shortfall are billed at the end of the term. A flat discount is offered.
- B.
A commitment to spend where usage is billed monthly and any shortfall are billed at the end of the term. A flat discount is offered.
- C.
A commitment to spend where usage is billed monthly and any shortfall is billed at the end of the term. A stepped discount is offered based on actual usage.
- D.
A commitment to spend where usage is billed monthly and any shortfall is billed at the start of the term. A stepped discount is offered based on actual usage.
- 3.Which of these best describes the cap value:
- A.
The amount the client has committed to paying MRDC minus any appropriate discounts or free zone.
- B.
The amount the client has committed to paying MRDC plus any appropriate free zone.
- C.
The monthly amount the client has to pay MRDC.
- D.
None of the above.
- 4.Which contracts are listed in the contract utilization report?
- A.
Corporate Plans
- B.
Advantage Plans
- C.
Volume Purchase Plans
- D.
All of the above
- 5.Which of these best describes an Advantage Plan?
- A.
A commitment to purchase a predetermined amount paid annually upfront. A discount may be offered.
- B.
A commitment to purchase a predetermined amount paid annually upfront. A discount should always be offered.
- C.
A commitment to purchase a predetermined amount paid monthly. A discount should always be offered.
- D.
A commitment to purchase a predetermined amount paid monthly. A discount may be offered.
- 6.How often are usage statistics updated on Blackhawk/CAFfeine?
- A.
Hourly
- B.
Daily
- C.
Weekly
- D.
Monthly
- 7.What is the absolute latest you should start negotiations on a renewal?
- A.
9 months before renewal date
- B.
6 months before renewal date
- C.
3 months before renewal date
- D.
At the end of the current term
- 8.Which of these best describes a Ladder Plan?
- A.
A commitment to spend where usage is billed annually and any shortfall is billed at the end of the term. A flat discount is offered.
- B.
A commitment to spend where usage is billed monthly and any shortfall is billed at the end of the term. A flat discount is offered.
- C.
A commitment to spend where usage is billed annually and any shortfall is billed at the end of the term. A stepped discount is offered based on actual usage.
- D.
A commitment to spend where usage is billed monthly and any shortfall is billed at the end of the term. A stepped discount is offered based on actual usage.
- 9.How often is the contract utilization report produced?
- A.
Weekly on a Friday
- B.
Monthly on mid-month
- C.
Quarterly on the first month following the end of the previous quarter
- D.
On request
- 10.If a customer record in Blackhawk/CAFfeine shows a cap cost of $13,200 and a cap value of $15,000, how much can the customer spend on downloading content throughout their contract?
- A.
$13,200 at any point throughout the term
- B.
$1,100 per month
- C.
$15,000 at any point throughout the term
- D.
$1,250 per month
- 11.Which of the following best describes when it may be appropriate to offer a rollover of unused cap money?
- A.
As a last resort but only if the client has underspent by at least 10%.
- B.
As a last resort but only if the client will commit to a new contract at least 75% of the previous contract commitment.
- C.
As a last resort but only if the client will commit to a new contract at least 100% of the previous contract commitment.
- D.
Never
- 12.Which of the following can jeopardize a renewal?
- A.
Lack of regular contact
- B.
Lack of usage
- C.
Lack of training
- D.
All of the above
- 13.Which of these best describes a $2,000 Corporate Plan?
- A.
Access to P2.0 at multiple sites for unlimited users on a "pay to Play" basis. Corporate fee of $2,000 is paid monthly.
- B.
Access to P2.0 at one physical site for unlimited users on a "Pay to Play" basis. Corporate fee is paid annually in advance.
- C.
Access to P2.0 at one physical site for up to 10 users on a "Pay to Play" basis. Corporate fee is paid annually in advance.
- D.
Access to P2.0 at one physical site for unlimited users on a "Pay to Play" basis. Corporate fee is paid monthly.
- 14.Where can you get a copy of the contract utilization report?
- A.
On the intranet
- B.
On the company shared drive
- C.
From your Sales Manager or TAC
- D.
All of the above
- 15.Which of the following are included in Blackhawk/CAFfeine?
- A.
Cap Cost
- B.
Cap Cost and Cap Value
- C.
Cap cost, Cap Value, and ZB Number
- D.
Cap cost, Cap Value, ZB Number, and Credits
- 16.When should you start working on a renewal?
- A.
As soon as there is a problem with the client.
- B.
As soon as the latest contract has been signed.
- C.
3 months before renewal date
- D.
6 months before renewal date
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