Lighthouse Patient Healthcare Trivia Questions Quiz

1. With Boost, when do clients pay for patients?

When the patient contacts the office

When the patient schedules an appointment

When the patient completes their first appointment

When the patient schedules their follow up appointment

Clients pay for patients when the patient completes their first appointment. This means that the payment is made after the patient has already had their initial appointment with the office. It suggests that the payment is not required upfront or before the appointment, but rather after the service has been provided.

Explanation

Clients pay for patients when the patient completes their first appointment. This means that the payment is made after the patient has already had their initial appointment with the office. It suggests that the payment is not required upfront or before the appointment, but rather after the service has been provided.

2. A client calls in to dispute one Boost patient billing who is an existing patient. You are able to approve this refund on your end.

True

False

The statement suggests that the client is disputing a billing for a Boost patient who is already an existing patient. The fact that the refund can be approved on the caller's end implies that they have the authority or capability to process refunds. Therefore, the correct answer is "True" as it aligns with the information provided.

Explanation

The statement suggests that the client is disputing a billing for a Boost patient who is already an existing patient. The fact that the refund can be approved on the caller's end implies that they have the authority or capability to process refunds. Therefore, the correct answer is "True" as it aligns with the information provided.

3. Which of the following is an accurate statement about LH Boost?

There is an up-front cost to clients who would like to use Boost.

There are several price points for Boost.

Boost is pitched to all New Dental Client Only, without restrictions.

Boost is pitched to all New Dental Clients, outside of certain states and Canada.

Boost is pitched to all new dental clients, outside of certain states and Canada. This means that Boost is offered to all new dental clients, except for those located in certain states and Canada. The statement implies that there may be restrictions on the availability of Boost in certain regions, but it is still offered to a wide range of new dental clients.

Explanation

Boost is pitched to all new dental clients, outside of certain states and Canada. This means that Boost is offered to all new dental clients, except for those located in certain states and Canada. The statement implies that there may be restrictions on the availability of Boost in certain regions, but it is still offered to a wide range of new dental clients.

4. Billing per patient acquisition occurs roughly:

At the beginning of the month for all acquisitions taking place in the previous month

At the end of the current month for all acquisitions that month

As soon as the patient completes an appointment

None of the above

The correct answer is "At the beginning of the month for all acquisitions taking place in the previous month." This means that the billing for patient acquisition is done at the start of each month for all the acquisitions that took place in the previous month. This billing schedule allows for a clear and organized process, ensuring that all acquisitions are accounted for and billed accordingly.

Explanation

The correct answer is "At the beginning of the month for all acquisitions taking place in the previous month." This means that the billing for patient acquisition is done at the start of each month for all the acquisitions that took place in the previous month. This billing schedule allows for a clear and organized process, ensuring that all acquisitions are accounted for and billed accordingly.

5. All patients brought to a client through Boost will appear in the "Patient" report tab under "Reports".

True

False

Patients brought to a client through Boost will not appear in the "Patient" report tab under "Reports".

Explanation

Patients brought to a client through Boost will not appear in the "Patient" report tab under "Reports".