True
False
True
False
True
False
True
False
True
False
Is enforced by the Federal Trade Commission.
Applies when four installment payments are made.
Requires providing information related to finance charges.
A and C are correct
Establish appropriate fees for service and discuss with clients
Bill for all co-payments, deductibles, or exclusions
Provide an opportunity to pay cash when services are received
Provide office brochures that give information about the clinic's services
Notifying a debtor's employer of the unpaid debt.
Sending a postcard saying, “Please call me,” signed “Janet.”
Properly identifying yourself when contacting a debtor.
Calling debtors before 8 a.m. and after 8 p.m. to avoid their work schedule.
Is mostly the physician's responsibility.
Will determine which clients are seen first.
Should be described in an appropriate collection policy.
Is best turned over to a collection agency.
Generally are employed as a last resort.
Generate positive emotions from clients.
Are not recommended by the Better Business Bureau.
Will require clinical data on your clients.
True
False
True
False
True
False
True
False
True
False
Identifies concerns of clients of the practice.
Serves as an unsigned contract between practice employee and clients.
Includes topics such as client confidentiality, smoking, work week and hours, discipline.
Law mandates updating every 5 years.
Indicate highest qualifications required of the job.
Indicate to whom an employee is responsible.
Are generally shared after the person is hired.
Are verbal agreements with an employee.
Breach of confidentiality
Disregard for client safety
Fraudulent actions
All of the above
10 or more employees
15 or more employees
20 or more employees
More than 50 employees
Marital status
Sex
Disabilities
All of the above