Billing Task Training Quiz

A refund check must be outstanding for 30 days before a replacement check can be issued. This means that the recipient must wait for a period of 30 days to pass before they can request a replacement check if the original refund check is not received. This waiting period allows for any potential delays or issues with the mail delivery to be resolved before issuing a replacement check.

In PeopleSoft, the Payment Clear date would show if a check has been cashed. This date indicates when the payment has been successfully processed and the funds have been transferred. It is an important record for tracking the status of payments and ensuring accurate financial reporting. The Payment Issue date, on the other hand, represents the date when the payment was initially issued or sent out. Exception Comments may contain additional information about any issues or discrepancies related to the payment. However, none of these options directly indicate whether a check has been cashed or not, except for the Payment Clear date.

PM-TP is the correct answer because TP stands for "Transaction Payment" and PM stands for "Payment Method". Therefore, PM-TP is used to specify a payment method for a transaction.

The due date on the billing statement will be 14 because it is the last day of the term of the new business policy. The due date is typically set to be the last day of the policy term to allow the policyholder enough time to make the payment before the policy expires.

The number of numbers required to find the check-in PeopleSoft is 10.

The statement is true because the Receivables department is responsible for managing and processing all incoming payments from customers. If there is an encoding error, it means that there is a mistake in the way the payment information is entered into the system. The Receivables department is then responsible for identifying and rectifying these errors to ensure that the correct payment information is recorded and processed accurately.

PM-TC is the correct answer because PM stands for Project Manager, and TC stands for Test Coordinator. In the context of the given explanation, PM-TC suggests that the Project Manager is responsible for coordinating the testing process. The statement "It's used to release a refund" is not directly related to the answer options provided, so it is unclear how it connects to PM-TC.

When sending a void/reissue request in Apex notes, the following information should be included: the reason for the request, the name of the requestor, the amount of the check, and the check number. These details are necessary to provide a clear and complete explanation of the request and ensure that the correct check is voided or reissued.

When dealing with a missing payment, it is important to ask the following questions: What account was the payment intended for? This helps identify if there was any confusion regarding the recipient of the payment. Did the payment clear the bank? This helps determine if the payment was successfully processed or if there were any issues with the transaction. What type of payment was made? This helps understand the method used for the payment, which can provide insights into potential problems or discrepancies.

A schedule smooth might be used when policy changes have been done, correcting misapplied money, or when a required down payment (RDP) reversal has been done. This tool helps to ensure that the schedule is adjusted smoothly and accurately after these changes or corrections have been made.