Customer Support Front End-billing

The 21 day Suspend tool should be executed to provide extra time for the customers to clear the past due. This tool temporarily suspends any actions or penalties that may be imposed on the customers for not clearing their past dues within the specified time frame. It allows them an extended period of 21 days to settle their outstanding payments without facing any further consequences.

The "Lights out" tool is used to suspend the account.

Customers cannot clear the credit card information via the control panel. This means that the statement is false.

The correct answer is "My Billing Reminders". This widget allows users to set billing reminders and place them in one of the various Billing TTS pools.

The Credit Table tool displays the credits added to the account. This tool likely provides a table or list format that shows the details of each credit transaction, such as the date, amount, and description. It allows users to easily track and review the credits that have been added to their account.

Clone Billing is the correct answer because this tool copies the credit card information from one account to another. This suggests that it is used to duplicate or replicate the billing information, including credit card details, from one account to another account.

Transaction Logs is the correct answer because this tool provides the precise information about payment transactions for all payment methods. It keeps a record of every transaction, including the payment method used, the amount paid, and the date and time of the transaction. By referring to the transaction logs, one can easily track and verify payment details for any payment method, ensuring transparency and accuracy in financial transactions.

The Credit Card Lookup tool is used to locate an account based on the credit card charges. This tool allows users to search for specific credit card transactions or activities associated with a particular account. By using the Credit Card Lookup tool, users can easily track and identify transactions made using a credit card, helping to monitor and manage credit card charges effectively.

The Account Manager tool displays the Purchase History of an account. This means that when using the Account Manager tool, users can view a record of all the purchases made by an account. It provides a convenient way to track and review the transaction history of an account, allowing users to keep a record of their purchases and monitor their spending.

The correct answer is "Clone Billing". This tool is likely used to duplicate or clone credit card information for fraudulent purposes. It allows the user to copy the credit card details and use them to create a new billing account or sell the information to others.