This quiz assesses skills in using specific billing tools within a customer support context. Topics include Clone Billing, 21-day Suspend, Credit Card Lookup, and Credit Table tools, focusing on their application in managing customer accounts and transactions effectively.
Lights out
Remove All Popups
NGS Callback List
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True
False
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Billing Console
Collections Console
Lights Out
My Billing Reminders
Clone Billing
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Credit Card Lookup
Credit Table
Credit Card Activity
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Clone Billing
Billing Info Change
Credit Card Lookup
Clear Billing Info
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Transaction Logs
Credit Card Activity
Full Payment plan
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Credit Card Activity
Credit Card Lookup
Transaction Logs
Credit Card under Advanced option
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Account Manager
Transaction Logs
Credit Card Activity
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Clear Billing Info
Clone Billing
Save Wizard
Credit Card Lookup
Consolidate Rebilling
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