Chapter 3 Patient ReceptionChapter 4 Office ManagementChapter 5 Computers in MedicineChapter 6 Office Safety, Facilities, and EquipmentChapter 7 Physical Therapy and Rehabilitation
Maintaining a clean and safe environment
Managing any disturbances in the waiting room
Greeting patients
All of the above
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True
False
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Temperature
Furnishings
Examination rooms
All of the above
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True
False
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Parts of a computer you can see and touch
The computer programs
A disk that is hard
None of the above
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Computer
Centrifuge
Telephone system
Calculator
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True
False
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Do not let patients see other patients medical records
Back up the computer data regularly
Use screen savers and patient passwords
All of the above
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Solid
Infectious
Radioactive
All of the above
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True
False
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Walk, never run
Always walk on the right
Keep floors clear and clean
Shoes should not cover the entire foot
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Computer, videotapes, and journals
Social service agencies and hospices
Visiting nurse association and CD-ROMS
All of the above
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Read, Out loud, to Children, Enthusiastically
Remove, Activate, Contain or confine, Extinguish
Run, Activate, Cover, Extinguish
None of the above
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A type of math
Science that deals with people’s performance and good health while operating office equipment
Equipment used to eliminate Carpal Tunnel Syndrome
None of the above
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True
False
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Telling everyone what to do
Putting all your tasks for the day in order
Organizing the administrative duties by categories to organize the office
A computer program
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Radiation safety
Electrical safety
Mechanical safety
Both b & c
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True
False
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Parts of a computer you can see and touch
The computer programs
A disk that is hard
None of the above
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To give the employee a raise
To reprimand the employee for poor performance
To provide positive motivation, encouragement, and direction to improve
All of the above
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False
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So everyone can have lunch together
Improve communication among everyone
To discuss complaints
To improve the office
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Help the old patients.
Provide a national mandate to eliminate discrimination against individuals with disabilities.
Provide a national mandate to eliminate discrimination against older patients.
All of the above
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False
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