This exam titled 'MOP021-INTRODUCTION TO MEDICAL AND DENTAL RECEPTION' assesses key competencies for medical receptionists, including communication, organizational skills, and patient interaction. It is essential for those preparing to handle front-desk responsibilities in medical and dental settings.
Not help to ease doctor's job
Compound hospital normal runing
Help in providing information to the doctor and the hospital
None of the above
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An organized filling system
Each patient's file is ready when they arrive for appointment
Disorganizes the filling system
A and B only
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Painful stress
Working stress
Bad stress
All of the above
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Hang over
Malaria
Typhoid
None of the above
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Fear
Anxiety
Depression
None of the above
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Staying away from work
Using drugs
Taking alcohol
None of the above
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Clumsy and of heavy dressing
Of heavy make up
Look neat and tidy
A and b only
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Take time to relax and have a fun
Get enough sleep every night
Stay fit by doing regular exercise
None of the above
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Correct clothing
Good health
Good grooming
None of the above
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Paying attention to detail
Work neatly
Listening carefully
None of the above
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Metal plates
Clay tablets
Drawings on temple walls
None of the above
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Aristotle
Socrates
Rene Dercart
None of the above
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Tuberculosis
Diarrhoea disease
Respiratory disease in children
None of the above
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Good basic maths skills
Administrative skills
None of the above
A and b only
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Deal with many different types of people
Deal with people of all ages
Respond practically to problems and create an environment of caring and trust
All of the above
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Organize the post
Consult patients
Transcribe dictation
File medical records
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Maintain payroll records
Maintain financial records
Fill out medical aid or insurance forms
All of the above
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Pay attention to details
Work accurately and carefully
None of the above
A and b only
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Most hospitals have no standard form for patients to fill
Most practices are not organized
Most hospitals have standard form for patients to fill
None of the above
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Good stress
Painful stress
Working stress
Bad stress
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Solve problems
Accomplish tasks
A and B ONLY
None of the above
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The end is unrealistic
Mission is accomplished
Problems emerge
A and B only
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Strength and ability to tackle everything squarely
To be indifferent
A and b only
None of the above
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Positive stress
Anxiety
Depression
Burn out
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Knowing yourself
Knowing others
The way you deal with stress
A and C only
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Good health
Relieves stress
Burn - out
All of the above
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Efficiency
Responsibility
Flexibility
None of the above
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Your negative attitude towards life
How hardworking you are
None of the above
All of the above
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Show empathy
Be polite and kind
Careless
Readiness to offer help
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Accounts sent out and paid for
The doctor to see all the patients as punctually as possible
Meeting deadlines for medical reports
None of the above
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Creating financial opportunities for yourself at every point in time
Leaning on your colleagues to have any work done
None of the above
All of the above
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Focused and workout a routine for each day
Be disorientated
None of the above
A and b only
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Black board
White board
A and B only
Cave walls and rocks
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Voodoo
Healing
Miracle
None of the above
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John Hunter
Galen
Albert Einsten
Isaac Newton
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Oath taken by Doctors
Oath of allegiance
Oath taken by Nurses
Oath of commitment
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ACIDS
AQIDS
AIDS
None of the above
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X- Ray
L- Ray
M- Ray
W- Ray
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Traditional medicine
Orthodox medicine
Yoga
A and B only
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Britain
USA
Canada
Australia
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Egypt
Labanon
Iraq
Syria
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Swiss
Indians
Serbs
Fulani
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Heaven
Practice dentistry
Practice Medicine
Practice Healing
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Britain
USA
Canada
Australia
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Clear soft - spoken voice
Husky and offensive voice
Friendly and audible voice
All of the above
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Recording all payments received and receipts issued
Depositing all monies in the bank
Depositng bad debts by appealing to these patients yet to make their payments
All of the above
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Sometimes bad
Sometimes good
Sometimes productive and healthy
None of the above
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Quiz Review Timeline (Updated): Sep 7, 2023 +
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