Automated Medical Office Chapter 1

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| By Dhardma1
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Dhardma1
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Quizzes Created: 12 | Total Attempts: 25,541
Questions: 10 | Attempts: 293

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Office Skill Quizzes & Trivia

The Information Cycle in the Medical Office


Questions and Answers
  • 1. 

    The ________________ is used to obtain the necessary information to bill the third party

    • A.

      Referral form

    • B.

      Authorization form

    • C.

      Encounter form

    • D.

      Registration form

    Correct Answer
    C. Encounter form
    Explanation
    The encounter form is used to obtain the necessary information to bill the third party. This form typically includes details such as the patient's demographics, insurance information, services provided, and diagnosis codes. It serves as a record of the encounter between the patient and the healthcare provider, and is utilized for billing purposes to ensure accurate reimbursement from the third party payer.

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  • 2. 

    The Medical PMS is only used for billing claims and accounting procedures

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The given statement is false. The Medical PMS (Practice Management System) is not only used for billing claims and accounting procedures. It is a comprehensive software solution that helps healthcare providers manage various aspects of their practice, including scheduling appointments, maintaining patient records, managing electronic health records, generating reports, and streamlining administrative tasks. The Medical PMS is designed to improve efficiency and enhance the overall workflow of healthcare practices.

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  • 3. 

    Which one of the following does not allow you to process a function

    • A.

      Shortcut keys

    • B.

      Tool bar

    • C.

      Menu

    • D.

      Typing the function

    Correct Answer
    D. Typing the function
    Explanation
    Typing the function is not a method or tool that allows you to process a function. Shortcut keys, toolbar, and menu are all common ways to process a function in various software or programming environments. However, typing the function itself refers to manually entering the code for the function, which is a necessary step to create or define a function, but it does not directly process or execute the function.

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  • 4. 

    The information cycle consists of multiple steps.  Which one is not included

    • A.

      Making the appointment and registering the patient

    • B.

      The software used for billing services

    • C.

      The actual visit (treatment, diagnosis, referrals, medicine, etc)

    • D.

      Processing the claim and collecting payment

    Correct Answer
    B. The software used for billing services
    Explanation
    The software used for billing services is not included in the information cycle. The information cycle typically includes steps such as making appointments, registering patients, conducting the actual visit (treatment, diagnosis, referrals, medicine, etc), and processing claims and collecting payments. However, the software used for billing services, although an important component in the overall process, is not explicitly mentioned as a step in the information cycle.

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  • 5. 

    When using an editing function, the field must be selected and the edit function must be displayed in a bold print in order to process edit

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    When using an editing function, it is necessary to select the field that needs to be edited and the edit function should be displayed in bold print. This is because selecting the field ensures that the system knows which specific element needs to be edited, and the bold print indicates that the edit function is active and ready to be used. Without both of these conditions being met, the edit process may not be successful. Therefore, the statement "True" accurately reflects the requirement for using an editing function.

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  • 6. 

    When a triangle is displayed to the right on a menu it represents that further information is listed

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    When a triangle is displayed to the right on a menu, it typically indicates that there is additional information or options available. This is a commonly used symbol in user interfaces to signify that clicking or selecting the triangle will reveal more content or actions. Therefore, the statement "When a triangle is displayed to the right on a menu it represents that further information is listed" is true.

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  • 7. 

    The guarantor and the responsible party are the same

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because in certain situations, the guarantor and the responsible party can be the same person. A guarantor is someone who agrees to take responsibility for a debt or obligation if the original borrower fails to fulfill their obligations. In some cases, the responsible party may also act as the guarantor, ensuring that they will fulfill the obligations if necessary. This arrangement provides additional security to the lender or creditor, as they have someone else to turn to in case the original borrower defaults.

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  • 8. 

    Shortcut keys appear for all functions and can be found on the tool bar

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    False. Shortcut keys appear on the menus and are not available for all tasks.

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  • 9. 

    The information that is entered into the Medical PMS must be protected from unauthorized individuals

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The information entered into the Medical PMS contains sensitive and confidential patient data. Protecting this information from unauthorized individuals is crucial to ensure patient privacy and comply with legal and ethical standards. Unauthorized access to medical records can lead to privacy breaches, identity theft, and other serious consequences. Therefore, it is important to implement security measures such as user authentication, encryption, and access controls to safeguard the data and prevent unauthorized individuals from accessing it.

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  • 10. 

    You should not give instruction information regarding diagnostic tests to a patient because they may have questions that you cannot answer

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    False. Informational instructions should be given to the patient when they are available to better prepare the patient. Any questions should be referred to the physician or nurse capable of answering the questions.

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  • Current Version
  • Mar 16, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 11, 2012
    Quiz Created by
    Dhardma1
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