LCBO: Marketing And Sales Quiz! Trivia

9 Questions | Attempts: 112
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LCBO: Marketing And Sales Quiz! Trivia - Quiz

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Questions and Answers
  • 1. 

    What is your target number of bottles sold per tasting?

    • A.

      There is no specified target

    • B.

      30+

    • C.

      20-30

    • D.

      10-20

    Correct Answer
    B. 30+
  • 2. 

    What is your uniform?

    • A.

      There is no specified uniform

    • B.

      Business professional

    • C.

      All black, business professional

    • D.

      Business casual

    Correct Answer
    C. All black, business professional
  • 3. 

    You are expected to arrive [##] minutes before your scheduled start time.

    Correct Answer
    15
  • 4. 

    What do you do if your scheduled brand is sold out or unavailable?

    • A.

      End your shift early

    • B.

      Contact MOUSE Marketing or your scheduling personnel as soon as possible for an approved alternate brand

    • C.

      Choose an alternative brand yourself

    • D.

      Ask the LCBO staff for guidance

    Correct Answer
    B. Contact MOUSE Marketing or your scheduling personnel as soon as possible for an approved alternate brand
  • 5. 

    What should you do while the customer is trying their sample?

    • A.

      Move on to the next customer

    • B.

      Share the flavour profile

    • C.

      Share food pairing recommendations

    • D.

      Wait quietly for them to finish

    • E.

      Share the brand story

    Correct Answer(s)
    B. Share the flavour profile
    C. Share food pairing recommendations
    E. Share the brand story
  • 6. 

    What should you do if your customer does not like their sample?

    • A.

      Agree with them

    • B.

      Make an alternative suggestion

    • C.

      Ask strategic questions to help you turn a "no" into a "yes". For example: Ask "What kind of flavours do you like?" in order to make a food pairing recommendation that will bring out their preferred flavours.

    Correct Answer
    C. Ask strategic questions to help you turn a "no" into a "yes". For example: Ask "What kind of flavours do you like?" in order to make a food pairing recommendation that will bring out their preferred flavours.
  • 7. 

    To close the sale and increase the likelihood that they will purchase a bottle, you should ask: "Would you like to take a bottle home?" and physically offer them a bottle.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 8. 

    You can find your "Set-Up" document with instructions on how to create an engaging product display in your Event Kit.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 9. 

    Your script has been carefully designed to ensure that your customers receive the most important product information AND our most effective sales techniques are built right into it! Below are the most important components of your script. 

    • A.

      Talk about the weather

    • B.

      Say the product name

    • C.

      Share the flavour profile

    • D.

      Share your personal opinion of the product

    • E.

      Share the price-point

    • F.

      Close the sale by asking: "Would you like to take a bottle home?" and physically offer them a bottle

    • G.

      Recommend an alternative product

    Correct Answer(s)
    B. Say the product name
    C. Share the flavour profile
    E. Share the price-point
    F. Close the sale by asking: "Would you like to take a bottle home?" and physically offer them a bottle

Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 09, 2015
    Quiz Created by
    Catherine Halcomb
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