Lcbo: Marketing And Sales Quiz! Trivia

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2. To close the sale and increase the likelihood that they will purchase a bottle, you should ask: "Would you like to take a bottle home?" and physically offer them a bottle.

True

False

3. What do you do if your scheduled brand is sold out or unavailable?

End your shift early

Contact MOUSE Marketing or your scheduling personnel as soon as possible for an approved alternate brand

Choose an alternative brand yourself

Ask the LCBO staff for guidance

4. What should you do if your customer does not like their sample?

Agree with them

Make an alternative suggestion

5. You can find your "Set-Up" document with instructions on how to create an engaging product display in your Event Kit.

True

False

6. What is your uniform?

There is no specified uniform

Business professional

All black, business professional

Business casual

7. What is your target number of bottles sold per tasting?

There is no specified target

30+

20-30

10-20

8. Your script has been carefully designed to ensure that your customers receive the most important product information AND our most effective sales techniques are built right into it! Below are the most important components of your script.

Talk about the weather

Say the product name

Share the flavour profile

Share your personal opinion of the product

Share the price-point

Close the sale by asking: "Would you like to take a bottle home?" and physically offer them a bottle

Recommend an alternative product

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9. What should you do while the customer is trying their sample?

Move on to the next customer

Share the flavour profile

Share food pairing recommendations