1.
What is Microfiber?
Correct Answer
B. A synthetic fiber made from polyester that is woven using new technology and very high end looms to give it exceptional softness, durability and easy care
Explanation
Microfiber is a synthetic fiber made from polyester that is woven using new technology and high-end looms. This manufacturing process gives microfiber exceptional softness, durability, and easy care. Unlike traditional cotton, microfiber is created using synthetic materials, which allows it to have unique properties and benefits.
2.
What size bed will a Jennifer Adams Home Queen blanket fit?
Correct Answer
D. Twin, Full, and Queen Size – designed to fit all three sizes
Explanation
The correct answer is "Twin, Full, and Queen Size – designed to fit all three sizes." This answer states that the Jennifer Adams Home Queen blanket is designed to fit twin, full, and queen size beds.
3.
What is a duvet cover?
Correct Answer
A. Washable cover that goes on top of the bed and houses the down or faux down insert.
Explanation
A duvet cover is a washable cover that is placed on top of the bed and is used to house the down or faux down insert. It serves as a protective layer for the insert and also adds decorative appeal to the bed.
4.
What qualities do these sheets have due to the high quality of the microfiber?
Correct Answer
D. All of the above
Explanation
The high quality of the microfiber in these sheets provides them with several qualities. Firstly, they are wrinkle resistant, meaning they will remain smooth and free of creases even after use. Additionally, they are excellent for sensitive skin and those with allergies, as the microfiber is gentle and hypoallergenic. Lastly, the microfiber allows for breathability and temperature control, ensuring a comfortable sleep experience. Therefore, all of the above qualities can be attributed to the high quality of the microfiber used in these sheets.
5.
What is the thread count on Jennifer Adams Bedding?
Correct Answer
D. 56,000 threads per inch, and 120 GSM – Microfiber is measured in GSM
6.
What is the difference between California King, Regular King and Eastern King?
Correct Answer
D. All of the above
Explanation
The explanation for the given correct answer is that all of the statements mentioned in the options are true. California King is indeed longer than a Regular King and should only be purchased if you have a California King-sized bed. Eastern King is just another term used for Regular King, so they are the same size. Regular King is wider but less long than a California King. Therefore, all three statements are correct, making the answer "All of the above" accurate.
7.
A customer wants to know about how to wash the sheets and their durability?
Correct Answer
A. “These sheets are incredibly durable since they are used in high end hotels and have to meet their durability requirements for everyday use. We also always recommend washing sheets by themselves without any towels or other articles”
Explanation
The correct answer explains that the sheets are durable because they are used in high-end hotels and have to meet durability requirements for everyday use. It also recommends washing the sheets separately without any towels or other articles. This suggests that washing the sheets alone will help maintain their durability and prevent any potential damage or wear caused by washing them with other items.
8.
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What size mattress does the fitted sheet fit?
Correct Answer
D. All of the above, the thick elastic band provides an extra secure fit for most mattresses. It is safe to say any mattress between 12-18” high
Explanation
The correct answer is "All of the above, the thick elastic band provides an extra secure fit for most mattresses. It is safe to say any mattress between 12-18” high". This answer is correct because it states that the fitted sheet can fit mattresses of various sizes, specifically those that are up to 16 inches, up to 18 inches, and up to 20 inches in height. It also mentions that the thick elastic band provides an extra secure fit, making it safe to assume that any mattress between 12-18 inches high can be accommodated.
9.
What comes in a set of sheets?
Correct Answer
C. A fitted sheet, flat sheet and two pillow cases
Explanation
A set of sheets typically includes a fitted sheet, a flat sheet, and two pillow cases. This allows customers to have all the necessary components for their bed. The fitted sheet is used to cover the mattress, while the flat sheet is placed on top of the fitted sheet and under any blankets or comforters. The two pillow cases are used to cover the pillows for a complete bedding set.
10.
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If a member is interested in finding out about more shows, how can you help them?
Correct Answer
D. A and B, not C
Explanation
You can help a member who is interested in finding out about more shows by directing them to the website www.JenniferAdamsHome.com/COSTCO and showing them the QR code on the side of the booth, so they can scan it on their phone and be taken directly to the website. This way, they can easily access more information about the shows they are interested in. Letting them know they can special order everything at the booth also eliminates the need for them to go to another show.
11.
Who should I contact first if I have questions about my event?
Correct Answer
B. Regional Rep
Explanation
If you have questions about your event, the best person to contact first would be the Regional Rep. They are specifically assigned to handle inquiries and provide assistance related to events in a specific region. They have the necessary knowledge and resources to address your concerns and guide you through the event planning process. The Help Desk may also be able to assist you, but the Regional Rep would be the most appropriate point of contact.
12.
What is the FotoPunch number that you will text with a picture of yourself in front of the display each time you arrive or leave Costco?
Correct Answer
C. 78624 (PUNCH)
Explanation
The correct answer is 78624 (PUNCH). This is the FotoPunch number that you will text with a picture of yourself in front of the display each time you arrive or leave Costco.
13.
You MUST send a FotoPunch for which of the following.
Correct Answer
B. Lunch
Explanation
FotoPunch is a system used to track employees' attendance and time at work. It is likely that the question is asking for the specific activity for which an employee should send a FotoPunch. Among the options given, lunch is the most logical choice as it is a designated break time during the workday and would require an employee to clock out or record their time using the FotoPunch system.
14.
A CORA USA Representative should NEVER (click all that apply)
Correct Answer(s)
A. Wear hoodies
C. Complain to Costco
D. Store Costco merchandise in the display to buy later
Explanation
The CORA USA Representative should never wear hoodies because it is unprofessional and does not present a good image to customers. They should also not complain to Costco as it can damage the relationship between the two organizations. Storing Costco merchandise in the display to buy later is also inappropriate as it goes against ethical standards. However, offering up ideas and talking to every Costco member that walks by can be seen as positive behaviors that promote engagement and customer satisfaction.
15.
If you are setting up the display, what should you bring with you?
Correct Answer
A. Set up instructions
Explanation
When setting up a display, it is important to bring set up instructions. These instructions will provide step-by-step guidance on how to properly assemble and arrange the display. Without them, it would be difficult to know the correct order of tasks or the specific requirements for setting up the display. The set up instructions ensure that the display is set up correctly and efficiently, saving time and avoiding any potential mistakes or confusion.
16.
Which of the following is Costco’s return policy (excluding electronics)?
Correct Answer
B. Full customer satisfaction
Explanation
Costco's return policy is "Full customer satisfaction." This means that customers can return any item they are not satisfied with, regardless of the reason, and receive a full refund. Unlike other options mentioned, this policy does not have a specific time limit or require a receipt for returns. Costco aims to prioritize customer satisfaction by offering this flexible and generous return policy.
17.
If Costco decided to move your display during your event, what should you do first?
Correct Answer
A. Call and inform your Regional Rep, then reset the display
Explanation
If Costco decided to move your display during your event, the first thing you should do is call and inform your Regional Rep. This is important because your Regional Rep is the designated contact person between your company and Costco. They will have the authority and knowledge to address the situation appropriately. After informing them, you should proceed to reset the display to ensure it is properly set up again.
18.
Client reports are required every day
Correct Answer
A. True
Explanation
Client reports are required every day because they provide important information about the performance and progress of the client's project or business. These reports allow the client to stay updated on key metrics, such as sales, marketing efforts, customer feedback, and overall project status. Daily reports ensure that the client has timely access to relevant data, enabling them to make informed decisions and address any issues or concerns promptly. Regular communication through client reports also helps build trust and maintain a strong client relationship. Therefore, it is necessary to provide client reports on a daily basis.
19.
Which of the following items are not allowed at the display?
Correct Answer
A. Costco Pizza
Explanation
The correct answer is Costco Pizza. This item is not allowed at the display because it is a food item and may not be suitable for display purposes. The other items listed, such as the note pad, cell phone, and hidden water bottle, are not explicitly mentioned as being prohibited and therefore can be assumed to be allowed at the display.
20.
How often do you need to upload pictures of the display to your dashboard?
Correct Answer
A. Every day
Explanation
In order to keep the dashboard updated with the latest information, it is necessary to upload pictures of the display every day. This ensures that the dashboard reflects the current status and any changes or updates that may have occurred. By uploading pictures daily, the dashboard remains accurate and provides real-time information to the users.