IT Support Test 3 assesses knowledge on hardware basics, including motherboard types, RAM, disk partitioning, modem connections, and printer technology. It's designed for learners aiming to enhance their technical support skills in IT environments.
Recipients specified in the Cc field are not displayed to other recipients.
Recipients specified in the Bcc field are not displayed to other recipients.
The Bcc field can only use addresses that are stored in a distribution list.
The Bcc field can only use addresses that are stored in your address book.
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Inkjet Plotter
Laser Printer
Thermal Printer
Dot Matrix printer
InkJet Printer
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Restore point
Repair point
Roll back point
Registry
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21
22
25
28
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Processes tab
Performance tab
Applications tab
Networking tab
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Divide the host HDD into memory locations.
Create a shortcut to a network location.
Trace the path to the local area network gateway.
Send instructions to a user to access the remote local area network.
A schematic drawing of all network adapter locations on the network system.
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IP address
Workstation name
MAC address
Www.rezolvit.ro
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By pressing the spacebar when prompted to do so
By holding down Ctrl+Alt+Del after the Windows logo displays for the first time
By pressing Esc after the OS menu displays
By pressing F8 during the first phase of the boot process
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IEEE 802.11b
IEEE 802.11g
IEEE 802.6
IEEE 802.11a
IEEE 802.11n
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RJ-45
RJ-11
RJ-10
RS-232
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DIMM
EPROM
DDR2
RIMM
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Talk to the customer
Gather technical information
Eliminate possibilities
Document your work
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In a local folder in Outlook Express
On the email server
On another computer in the local network
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Performs low-level formatting of the hard drive
Fixes bad sectors on the hard drive
Recovers lost clusters on the hard drive
Creates partitions on the hard drive
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ISA
PCI
AGP
ATX
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To resolve MAC addresses to NetBIOS names.
To resolve IP addresses to domain names
To resolve IP addresses to MAC address
To resolve domain names to IP addresses.
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.nk2
.pst
.nk1
.dat
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DHCP and configured as part of a workgroup.
DHCP and configured as a part of a domain.
Static IP address and configured as part of a workgroup.
Static IP address and configured as part of a domain.
There is no default settings for a Windows XP network adapter card.
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Obsolete firmware
Old toner cartridges
Incorrect drivers
Incorrect printer settings
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VPN
PPP
WEP
MAC
WPA
WPA2
TCP
WEP2
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