IT Essentials V5.0 Chapter 3 Exam

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1. A technician discovers that the PS/2 mouse port is not working. The technician has several replacement mouse models available. What input port will the technician use to install the replacement mouse?

Explanation

The technician will use the USB input port to install the replacement mouse. USB ports are commonly used for connecting peripherals such as mice, keyboards, and external storage devices to a computer. It is a widely supported and versatile interface, making it the most likely choice for connecting a replacement mouse.

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About This Quiz
IT Essentials V5.0 Chapter 3 Exam - Quiz

The 'IT Essentials v5.0 Chapter 3 Exam' assesses knowledge in configuring BIOS, troubleshooting boot issues, and understanding hardware compatibility. It tests essential skills for IT technicians, focusing on... see moresystem setup and maintenance. see less

2. A technician has just finished assembling a new computer. When the computer is powered up for the first time, the POST discovers a problem. How does the POST indicate the error?

Explanation

When the computer is powered up for the first time and the POST (Power-On Self-Test) discovers a problem, it indicates the error by issuing a number of short beeps. This is a common method used by the POST to communicate hardware errors to the user. The specific pattern and duration of the beeps can help identify the type of error that occurred, allowing the technician to troubleshoot and resolve the issue.

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3. Where is the saved BIOS configuration data stored?

Explanation

The saved BIOS configuration data is stored in CMOS. CMOS (Complementary Metal-Oxide-Semiconductor) is a type of memory that retains data even when the computer is powered off. It is used to store information such as the system's date and time, hardware settings, and startup preferences. This data is accessed and used by the BIOS (Basic Input/Output System) during the boot process to initialize the computer's hardware and load the operating system.

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4. A technician has just finished assembling a new computer. When the computer is powered up for the first time, the POST discovers a video subsystem problem. How does the POST indicate the error?

Explanation

The POST (Power-On Self-Test) is a diagnostic program that runs when a computer is powered on. It checks the hardware components to ensure they are functioning properly. In the case of a video subsystem problem, the POST indicates the error by issuing a number of beeps. These beeps are a specific code that corresponds to different types of errors. By listening to the number and pattern of beeps, the technician can identify the specific issue with the video subsystem and take appropriate action to resolve it.

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5. What is a function of the BIOS?

Explanation

The BIOS, or Basic Input/Output System, is responsible for performing a check on all internal components of a computer. This includes checking the hardware such as the processor, memory, storage devices, and other peripherals to ensure they are functioning properly. The BIOS also initializes the system and prepares it for the operating system to take over. It is an essential part of the computer's startup process and ensures that all components are working correctly before the operating system is loaded.

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6. Which statement describes the purpose of an I/O connector plate?

Explanation

The purpose of an I/O connector plate is to make the I/O ports of the motherboard available for connection in a variety of computer cases. This plate allows for easy access and connection to ports such as USB, audio, Ethernet, and HDMI, ensuring compatibility with different case designs and providing convenience for users to connect their peripherals and devices.

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7. What type of connector would be used to supply power to an PATA optical drive?

Explanation

A Molex connector would be used to supply power to a PATA optical drive. Molex connectors are commonly used in computer hardware to provide power to various components, including optical drives. They have a standard design with multiple pins and a latch to ensure a secure connection. PS/2 and AT connectors are used for different purposes, such as connecting keyboards and mice, while Berg connectors are typically used for floppy disk drives.

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8. A technician is assembling a new computer. Which two components are often easier to install before mounting the motherboard in the case? (Choose two.)

Explanation

The memory and CPU are often easier to install before mounting the motherboard in the case because they require direct access to the motherboard. Installing the memory modules and CPU before mounting the motherboard allows for easier installation and proper alignment of these components. Additionally, it helps to avoid any potential damage to the motherboard or other components that may occur during the installation process.

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9. A technician is troubleshooting a PC that will not boot. When the PC is powered on, it emits a series of beeps and indicates that the BIOS settings have changed and need to be reconfigured. The technician reconfigures the BIOS settings, saves them, and the computer boots. Later when the PC is powered off and back on again, the same error message appears, and all the BIOS changes are gone. What should the technician do to fix the problem?

Explanation

The CMOS battery is responsible for maintaining the BIOS settings when the computer is powered off. If the battery is dead or dying, it will not be able to retain the settings, causing the BIOS to reset every time the computer is turned off and back on. By replacing the CMOS battery, the technician can ensure that the BIOS settings are saved and the computer boots properly.

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10. What is the best way to apply thermal compound when reseating a CPU?

Explanation

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11. What is used to prevent the motherboard from touching metal portions of the computer case?

Explanation

Standoffs are used to prevent the motherboard from touching metal portions of the computer case. They are small screws or spacers that create a gap between the motherboard and the case, ensuring that the motherboard is properly insulated and protected from any potential short circuits or damage. By using standoffs, the motherboard is securely mounted in the case while also preventing any direct contact with metal surfaces.

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12. What are two examples of settings that can be changed in the CMOS settings? (Choose two.)

Explanation

The CMOS settings allow users to customize various aspects of their computer's hardware and system configuration. Two examples of settings that can be changed in the CMOS settings are the boot order and enabling/disabling devices. The boot order determines the sequence in which the computer searches for an operating system to load during startup. Enabling and disabling devices refers to the ability to enable or disable certain hardware components or peripherals connected to the computer.

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13. A technician has assembled a new computer and must now configure the BIOS. At which point must a key be pressed to start the BIOS setup program?

Explanation

During the POST (Power-On Self Test) is the correct answer because the BIOS setup program can be accessed by pressing a specific key during this process. The POST is a series of diagnostic tests that the computer performs on its hardware components to ensure they are functioning properly. By pressing the key at this point, the technician can access the BIOS setup program and configure various settings for the computer's hardware. Pressing the key before the computer is powered on, after the POST, or during the Windows load process would not allow access to the BIOS setup program.

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14. You are monitoring a new technician who is installing a device driver on a Windows-based PC. The technician asks why the company requires the use of signed drivers. What would be the best response to give?

Explanation

Signed drivers are required by the company because they have passed Microsoft's lab test for quality. This ensures that the driver is reliable and has been tested extensively to work properly with the Windows operating system. Additionally, signed drivers help prevent the system from being compromised by malicious software or unauthorized drivers. By using signed drivers, the company can ensure the stability and security of their systems.

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15. A technician is installing additional memory in a computer. How can the technician guarantee that the memory is correctly aligned?

Explanation

The correct answer is that a notch in the memory module should be aligned with a notch in the memory slot. This is because the notches on the memory module and slot are designed to ensure proper alignment and orientation of the module. Aligning the notches correctly will ensure that the memory module is inserted in the correct position and can be securely fastened in place. This is important for the memory to function properly and be recognized by the computer.

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16. What number of disks is the required minimum to implement RAID 0?

Explanation

RAID 0 is a striping technique that spreads data across multiple disks to improve performance. In this configuration, data is split into blocks and written to different disks simultaneously, allowing for faster read and write speeds. The minimum number of disks required to implement RAID 0 is 2 because there needs to be at least two disks to stripe the data across. With only one disk, there would be no striping and therefore no performance improvement.

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17. What is an advantage of using signed drivers?

Explanation

Using signed drivers provides the advantage of being verified to be compatible with the operating system. Signed drivers have undergone a certification process by the operating system manufacturer, ensuring that they meet certain standards and are compatible with the system. This verification helps to minimize compatibility issues and ensures a smoother and more stable performance of the hardware.

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18. What is an important step when installing a second PATA hard drive in a computer?

Explanation

When installing a second PATA hard drive in a computer, it is important to ensure that pin one of the PATA data cable is correctly aligned with the connector. This is because the proper alignment of the cable ensures that the data is transmitted correctly between the hard drive and the computer. If the pin is not correctly aligned, it can lead to data corruption or loss. Therefore, it is crucial to align the pin one of the PATA data cable correctly during the installation process.

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19. What are three important considerations when installing a CPU on a motherboard? (Choose three.)

Explanation

When installing a CPU on a motherboard, it is important to ensure that the CPU is correctly aligned and placed in the socket to ensure proper functioning. Antistatic precautions should also be taken to prevent any damage to the sensitive components. Additionally, the CPU heat sink and fan assembly should be correctly installed to ensure proper cooling of the CPU.

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20. A technician is troubleshooting a computer that has a malfunctioning floppy drive. The technician observes that the floppy drive light remains lit constantly. What should the technician do to repair the problem?

Explanation

The technician should connect the data cable making sure that the colored stripe on the cable is aligned with pin 1 on the drive and the motherboard. This is because a constantly lit floppy drive light indicates that the drive is not receiving any data. By ensuring that the data cable is connected correctly, the technician can establish a proper connection between the floppy drive, the motherboard, and the data cable, allowing data to be transmitted and resolving the issue.

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21. A technician has been asked to install a second optical drive in a computer. The technician will need to configure the drive as slave. How can the technician accomplish this desired configuration?

Explanation

The technician can accomplish the desired configuration by using jumpers on the drive to configure it as a slave. Jumpers are small connectors on the drive that can be set to different positions to determine its configuration, such as master, slave, or cable select. By setting the jumpers on the drive to the slave position, the technician can ensure that it is configured correctly in the computer system.

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A technician discovers that the PS/2 mouse port is not working. The...
A technician has just finished assembling a new computer. When the...
Where is the saved BIOS configuration data stored?
A technician has just finished assembling a new computer. When the...
What is a function of the BIOS?
Which statement describes the purpose of an I/O connector plate?
What type of connector would be used to supply power to an PATA...
A technician is assembling a new computer. Which two components are...
A technician is troubleshooting a PC that will not boot. When the PC...
What is the best way to apply thermal compound when reseating a CPU?
What is used to prevent the motherboard from touching metal portions...
What are two examples of settings that can be changed in the CMOS...
A technician has assembled a new computer and must now configure the...
You are monitoring a new technician who is installing a device driver...
A technician is installing additional memory in a computer. How can...
What number of disks is the required minimum to implement RAID 0?
What is an advantage of using signed drivers?
What is an important step when installing a second PATA hard drive in...
What are three important considerations when installing a CPU on a...
A technician is troubleshooting a computer that has a malfunctioning...
A technician has been asked to install a second optical drive in a...
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