IT A + Essentials For The 601 Exam

What chip do motherboards use to handle the chores of supporting old technologies like floppy drives ,infrared connections and parallel ports,and modems?

What does STP stand for?

• Standard Termination point

• Shielded Twisted pair

• Standard twisted pair

• Shielded termination point

Before working on any computer,always make sure data is?;;

• Safe

• Lost

• Correct

• Backed Up

What is the most common motherboard used today?

• BTX

• ATX

• NLX

• SLX

What is always the last step in the troubleshooting process?

• Shake hands

• Leave for next job

• Call your supervisor

• Document Results and work done

Which of these is NOT a file system ?

• NTFS

• FAT 16

• FAT 12

• FAT 32

What is the most common laptop pointing device out today?

• Trackpoint

• Touchball

• Touchpad

• Trackball

Ricardo is about to use a chemical he's never used before, what document should be read first?

• NTFS

• MTFS

• MSDS

• NSDS

In an Inkjet Printer,what is resolution measured in ?

• Pages per inch (PPI)

• Pages per minute(PPM)

• Dots per Inch(DPI)

• Dots per minute (DPM)

Which of these slots is used for Video?

• PCI

• ISA

• AGP

• RES

What IP address is reserved for loopback testing?

• 192.0.0.1

• 128.0.0.1

• 127.0.0.1

• 127.0.0.0.1

Portable PC'S typical use which of the following types of upgradeable RAM?

• 68 PIN AND 72 pin RIMMS

• 30 pin and 72 pin SIMMS

• 30 PIN and 72 pin SO-RIMMS

• 72 Pin and 144 Pin SO-DIMMS

What key combination will bring up the START menu?

• CTRL +ESC

• F4

• CTRL +ALT

• F1

What ports can mice use? select THREE

• Serial

• Usb

• Ps/2

• Firewall

• Parallel

Which type of OS installation ,is installed on a fresh drive ,with no previous OS installed .?

• Clean

• Detailed

• Multiboot

• Upgrade

Which tool in TCP/IP,shows the route that a packet takes to get to the destination?

• NSLOOKUP

• IPCONFIG

• PING

• TRACERT

Which of these are fiber optic cables? 

• ST

• VGA

• SCS

• SC

• ED

What program does microsoft include with windows 2000,and windows XP,to partition and format  a hard drive?

• Format

• Disk Administrator Console

• System Tools

• Disk Management console

How thick are TYPE 1 cards?

• 3.1mm

• 3.3mm

• 5mm

• 10.5mm

What printer supports multipart paper forms?

• Solid Ink

• Dot-matrix

• Laser

• Inkjet

Which of these ISNT a common video resolution?

• 1024 x768

• 800 x 600

• 640 x 480

• 1200 x 1000

What is the power management setting in which all data from RAM,is written to the hard drive,before going to sleep.Upon waking up ,all information is retrieved from the hard drive and returned to RAM.

• ENABLED

• STANDBY

• SHUT DOWN

• HIBERNATE

All of the following can upgrade to Windows XP, apart from?

• Windows 98

• Windows 2000 pro

• Windows 95

• Windows Me

The power,keeps going out a job sites there are continuos power sags,what can you use to prevent this?

• Splitter

• Surge Surpressor

• UPS

• AC tester

Which utility is useful in identifying a program that is hogging the processor?

• System Monitor

• System Information

• Control panel

• Task Manager

The Microsoft Management console (MMC) is simply a shell program,in Windows 2000 and XP,that holds individual utiltites called?

• Utilities

• Shells

• Programs

• Snap-Ins

Your working at a site,and you suddenly hear this loud popping noise,you look back and see your co-worker Colin unconscios.He is lying on the ground,unconscious,with a electrical cable in his hand put,in order,these steps,in which you would take,1 Call medical emergencies2 Remove person from contact with wire3 Turn off the power switch4 Give him CPR

• 2,3,4,1

• 4,2,3,1

• 1,2,4,3

• 3,2,4,1

How  can you access disk cleanup,in all versions of windows?

• Start/program/accessories/system/system tools/disk cleanup

• start/program/accessories/system tools/ disk cleanup

• Click on its icon in the system tray

• Start/control panel/ administrative tools/system tools/disk cleanup

What is one benefit that USB thumb drives have over floppy disks?

• USB thumb drive is less expensive than a floppy disc

• USB thumb drives offer slower and therefore more reliable data transfer

• No drivers are necessary for USB thumb Drives.

• USB thumb drives offer the ability to easily transfer files between computers,with different operating systems

Upon boot up,peter receives a POST error message  601Diskette controller Error,what does this iNDICATE?

• Time and date not set

• Disk Error

• Problem with the floppy drive or how it is cabled

• There is a problem with the hard disk or how its cables connected

What speed does firewall IEEE 1394a run at?

• 100Mbps

• 200 Mbps

• 400 Mbps

• 800Mbps

Why should you wear an anti-static wrist strap, when working inside a PC?

• To protect You from ESD

• To protect the CPU from ESD

• To stop static

• So you dont get electrocuted

What part of the laser printer applies  a POSITIVE charge to the paper,that attracts the toner particles to it?

• Primary Corona

• Transfer Corona

• Drum

• Fuser

If a printer cable and a parallel port,are too close to together,what can happen?

• The parallel port,wont function

• The printer cable will stop working

• EMI may occur

• ESD will happen

Which two terms identify a bootable partition?

• Slave,Fat

• Master ,slave

• Primary master

• Primary,Active

What connector does a floppy drive use?

• 34 pin connector

• 40 pin connector

• 55 pin connector

• 60 pin connetor

Your at a clients home troubleshooting  a software problem,on their computer and listening to mary describe the problem.Then your beeper goes off ,its your boss,what would be an acceptable action,for you to take?

• Excuse yourself ,walk out of the room,and use the phone,to call.your boss

• Wait until Marys finished her description,and then ask to use her phone,to call your boss

• Pick up marys phone and dial the bosses number

• Wait until Marys finished her description,and run through any simple fixes;then explain,that you need to call your boss on your cell phone.

WHERE is the best place to store your companys backups?

• In the bosses room

• In the server room

• In the safest place in the building

• Offsite

Which one of these is NON-VOLATILE?

• RAM

• ROM

• SDRAM

• ECC

In what stage of the laser printing process is the laser used?

• Clean

• Fuse

• Write

• Develop

• Charge

Which printer has nozzles ,that require regularly cleaning out,to stop the nozzles from drying out even when not used for a short period of time.

• Dot-Matrix

• Inkjet

• Dye Sublimation

• Daisy wheel

Which type of expansion card,requires manual configuration?

• PCIe

• AGP

• ISA

• DMA

What are the 3 system files,that must be needed ,to start up the boot process?

• NTDETECT.COM

• NTBOOTDD.SYS

• NTLDR

• BOOT.INI

CHKDSK,checks and attempts to fix all of these apart from? select 1

• Invalid filenames

• Lost clusters

• RAM

• Seals off bad clusters

What is the most common bluetooth class?

• 1 meter 30 feet

• 1 feet 3 meter

• 1 feet 30 meters

• 10 meters 30 feet

• 10 feet 30 meters

How many BITS wide is an ISA bus?

• 4

• 8

• 16

• 32

What stage of the laser printing process,are 2 rollers used?

• Charge

• Drum

• Transfer

• Fuse

• Clean

What is an individual stick of RAMBUS ram?

• SIMM

• DIMM

• CRIMM

• RIMM