Module 5 Intro To Chargebacks Overview
8 Questions
| Total Attempts: 97
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Questions and Answers
- 1.You can automatically chargeback a Pay at the Pump (5542) as fraud?
- A.
True
- B.
False
- 2.For a transaction that is card present '90' you should order sales slips for fraud transactions?
- A.
True
- B.
False
- 3.What card status should be in place prior to a fraud chargeback?
- A.
L
- B.
C
- C.
S
- D.
U
- 4.All transactions that are E-Commerce '81' can be charged back as fraud?
- A.
True
- B.
False
- 5.Define: Chargeback
- 6.If case total is $1,000.00 or greater, an Investigative Referral should be completed?
- A.
True
- B.
False
- 7.Select all other reasons an Investigative Referral would be required.
- A.
Confirmed Identity Theft
- B.
$25,000.00 Case Total
- C.
Suspect Identified - Full Name
- D.
HNB Employee
- 8.How long does the acquirer (Merchant) have to represent on a chargeback?
- A.
10 Days
- B.
20 Days
- C.
45 Days
- D.
90 Days
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