The purpose of Incident Report training is to familiarize staff with the knowledge, tools, and techniques to understand how to better complete Arbor WeCARE’s Incident Report. This training will explore beyond the Standard Operating Procedures, and focus on the “Best Practices in Incident Reporting Writing”.
Violence
Threats
Harrassment
Legal Involvement (Weapons, drugs, substance abuse)
Company Fire Drill
Leadership
Dimitri E. Triantafillakis
Quality Assurance Manager
To your manager
If there is a documented pattern we may be able to provide assistance in proactively responding to the incident.
Your reports allow us to collect and distribute better information about Incident activity. (Ex. Spot trends)
Reporting incidents helps to promote greater security awareness and improve the security of the workplace.
Organizational policies require you to report the activity.
It is an important part of being a GREAT employee!
Detailed description of Incident
Name of participants(s) or staff involved
All actions taken
Conclusion
Follow-up
48 Hours
24 Hours
1 Week
When you have time
Doesn't matter as long as it is done
Factual
Avoids Disparging comments about participants and/or staff
Sticks to the facts and leaves out personal opinions
Concise and Clearly detailed
Spelled Checked
Short and NOT to the point
Judgemental towards others
Missing information (Ex., Badge numbers)
Not specific enough regading location
All of the above
Who was involved?
Who Witnessed the Incident?
What happen to cause the Incident?
When and Where did the Incident happen?
All of the above
True
False
None of the above
The Incident Report
NYCWAY Case Notes (no PHI)
ALLSECTOR
All of the above
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