Capturing The Details Of A Home! Capstone Test Trivia Quiz

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| By David Pezzano
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David Pezzano
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| Attempts: 312 | Questions: 13
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1. Which of the following is not included in the calculation of a home's replacement cost?

Explanation

Introduction to replacement cost Market costs can change rapidly and unexpectedly, meaning that the policy could be substantially over or undervalued in the event of a loss. Replacement cost includes the anticipated costs of labor, materials, permits, debris removal, and architectural costs of rebuilding a home to its original state. The market or real-estate value of the home is not included in this calculation.

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About This Quiz
Capturing The Details Of A Home! Capstone Test Trivia Quiz - Quiz

This brief exam will test your retention of knowledge from Home Insurance Self Study Chapter 3: Capturing the details of a Home

2. The pictured kitchen has acrylic finish appliances, pre-fabricated wood cabinetry, and laminate counter-top surfaces.  How would you best classify this kitchen for the purposes of creating an accurate replacement cost estimate?

Explanation

Interior home features The pictured kitchen has the most basic available tier for all possible categories. The appliances are basic economy finish, there is no custom cabinet work, no tile or granite surfaces, no custom back-splashes, no viable island, nor any other unique design features.

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3. Your customer lives in the pictured home.  How would you list the exterior sitting area seen in this photo to ensure an accurate replacement cost estimate?

Explanation

Exterior Features & detached structures The image above pictures an open porch. Porches are typically built-in open areas under the roof-line of the house. They are not heated and occasionally have lighting/electric. Porches may also bee screened in if they meet all other criteria. Decks are attached to raised wooden or polymer structures. They are rarely under the roofline of the home Patios are often slabs of concrete (or other upgraded material such as brick or tile). They are attached to the back of the house but are commonly covered by Coverage B, while decks and porches are included in the Coverage A amount.

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4. The customer states that she owns a single story, 1200 sq foot home.  Additionally she states that the home sits on a full basement foundation.  Looking at the house through 3rd party software leads you to believe that the basement is fully below-grade.  That basement is 100% finished up to the standard of the rest of the home.  Which best indicates the correct way to assess the foundation and square footage of the home?

Explanation

 Home foundation details A fully below-grade basement is not included in the square footage of the home. In all home styles except BI-LEVEL/SPLIT-LEVEL/RAISED RANCH, we only indicate the finished, above grade living space in the square footage amount. When a basement is finished we indicated it under the finished basement option but leave that space out of the square footage value.

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5. Which of the following heating systems would be acceptable as the primary system for coverage with all of our carriers?

Explanation

Major home systems While wood stoves, pellet stoves, and electric space heaters are all acceptable, they may not be the primary source of heat within the home. An insurable home must have a centralized heating system powered by oil, gas, or electricity. A home any heat provided by in-home coal is unacceptable through our agency.

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6. For homes with more than one exterior covering / finish (e.g. partial siding, partial masonry veneer)

Explanation

 Home construction details When a home has more than one finish type, simply indicate each material and percentage of the full home exterior covered by that material. For carriers that do not allow for fine differentiation of finishes (like Travelers or Stillwater), carefully read the carrier options to properly indicate the accurate finish type.

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7. You are speaking to a customer who lives in the pictured home.  The customer indicates that this a one-story home with a fully finished basement and an attic used for storage.  For the purposes of calculating square footage and assessing the replacement cost of the home, how many sites should you indicate in the carrier's replacement cost estimation software?

Explanation

Home Styles This is a single story (1 story) home. For all home styles EXCEPT BI-LEVEL/SPLIT-LEVEL/RAISED RANCH, finished basements should be indicated in the replacement cost estimation software, but not as a story or in square footage. Unfinished attics are not included as stories or square footage.

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8. Which of the following home utility items is typically covered by a homeowners insurance policy? 

Explanation

Major home systems With regard to utility lines, we only cover items within the home or above-ground. Buried utility features like well water systems, electrical or internet cable, fuel tanks, or pipes of any kind are not covered. Utility items within the home, the basement of the home, or the crawlspace of the home are covered. Hanging exterior items such as electrical lines are excluded from coverage.

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9. The customer describes her bathroom as having laminate counter-tops, linoleum flooring, a combo tub and shower, and a large mirror.  With no picture to see the bathroom, how would you best classify this bathroom for the purposes of creating an accurate replacement cost estimate?

Explanation

Interior home features Based on the customer's description, the bathroom sounds to have mostly basic features. There is no mention of tile flooring or walls, high-end shower or sink fittings, a jet/jacuzzi tub, double sinks, or high-end counter finishes (stainless, marble, granite, etc.). This should make us think the bathroom is builder's grade, but the improved mirror (large with additional lighting) should give us pause to think this bathroom is slightly above average.

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10. Which of the following situations would be included in the square footage estimate of the home?

Explanation

Square footage All above-grade living space attached to the home must be calculated into the square footage estimate of the home. Detached living space, attached or built-in unfinished space, and below-grade space are not included in square footage estimates

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11. How would you indicate the style and number of stories for the pictured home?

Explanation

Home Styles This is a very standard split-level home. Split levels are defined by 3 distinct layers of height, with the middle layer offset as halfway between layers 1 and 3, and layer 1 is partially below grade. For these types of homes, we indicate split-level construction type, 2.5 stories, all 3 levers count for the purposes of calculating square footage, and this home has a slab foundation under half of all of the home, dependent on what the middle height level is built upon.

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12. Which of the following roof types should typically be replaced once every 20 years?

Explanation

Major home systems Most shingle roofs (asphalt, composite, architectural, wood) should be replaced every 20 years or so. "Forever materiales" do not need to be fully replaced with anywhere near the same frequency, but should be inspected once a decade or so. Roofs of all materials should be free of signs of age including missing shingles/tiles, patches of substantial discoloration, warping, curling, or mold.

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13. It is very common for the replacement cost estimate provided by our carriers to be substantially higher than the coverage currently carried by the insured.  Which of the following could be a valid reason for this discrepancy in coverage?

Explanation

Introduction to reconstruction cost It is extremely common that our policies value the customer's home at a higher amount than the customer's current policy. As a result, it is extremely important that you can speak convincingly and accurately as to the reasons for this change. The most common reasons that our replacement cost estimation would be substantially higher than the competition are: + Carriers apply different philosophies when creating a proprietary replacement cost calculation formula + Many customers have not had their reconstruction cost adjusted to reflect inflation in the home + The customer is likely to have made improvements to the home (either through general maintenance or due to a claim) that are not reflected on the current policy + Inflation in labor costs + Agent input The value of the housing market, the sell-able (market) value of the insured's home, and the carrier tier (preferred, standard, non-standard) are not material factors to this difference in coverage

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Which of the following is not included in the calculation of a...
The pictured kitchen has acrylic finish appliances, pre-fabricated...
Your customer lives in the pictured home.  How would you list the...
The customer states that she owns a single story, 1200 sq foot home....
Which of the following heating systems would be acceptable as the...
For homes with more than one exterior covering / finish (e.g. partial...
You are speaking to a customer who lives in the pictured home....
Which of the following home utility items is typically covered by a...
The customer describes her bathroom as having laminate counter-tops,...
Which of the following situations would be included in the square...
How would you indicate the style and number of stories for the...
Which of the following roof types should typically be replaced once...
It is very common for the replacement cost estimate provided by our...
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